ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 4 HND Diploma in Business

Unit number and title Unit 6: Management a Successful Business Project (491)

Submission date March 14, 2022 Date received (1st submission) March 14, 2022

Re-submission date Date received (2nd submission)

Student name Ngo Thi My Thu Student ID BDBF200034

Class BA 16101 Assessor name Nguyen Tuan Phuong Hoang

Student declaration

I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that
making a false declaration is a form of malpractice.

Student’s signature:

Grading grid

P1 P2 P3 P4 M1 M2 D1
Summative Feedbacks:  Resubmission Feedbacks:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

Table of Contents

II. Content...............................................................................................................................................3

1.Devise project aims and Objectives for a chosen scenario (P1)....................................................3

2. Produce a project management plan that covers aspects of cost, scope, time, quality,

communication, risk, and resources. (P2) .........................................................................................3

2.1 Estimate costs...........................................................................................................................3

2.2 Scope and Times.......................................................................................................................4

2.3 Quality ......................................................................................................................................4

2.4 Risk............................................................................................................................................1

2.5 Communication ........................................................................................................................2

3.2 Gantt Chart ..............................................................................................................................1

4.Carry out small-scale research by applying qualitative and quantitative research methods

appropriate for meeting project aims and objectives (P4)...............................................................2

4.1 How other firms cope with this issue......................................................................................2

4.1.1 Dell Technologies Company..................................................................................................2

4.1.2 Apple Company .....................................................................................................................2

4.2 Questionnaire of company..........................................................................................................3

4.2.1 Survey ..................................................................................................................................3

6. Conclusions.....................................................................................................................................7

7. References......................................................................................................................................7

8. Log book .........................................................................................................................................7

I/Introduction
Currently, the covid 19 pandemic has been having a great impact on the economy as well as
changing the working system at men's jobs. It's all about switching from working at work to online.
This can lead to many consequences at work, for example, the lack of awareness of employees
during work, improper attire when meeting customers online or problems with business technical
problem…. Therefore, as a large real estate company like Dell, we must find ways to control many
undesirable situations in today's time, design a professional workspace. . Collect information and
data to support the project.

II/Content
1.Devise project aims and Objectives for a chosen scenario (P1)
In the context of current globalization, the issue of technology transformation, the design of diverse
workspaces and depending on the type of work to improve the quality of the workplace is being
concerned. So creating a project that has an impact on the digital industry and designing a
professional workspace is very important. This project will focus on the workplace transformation
strategy. in the digital age concurrently building space, related to the design of office buildings
.Location, related to how the workforce is distributed across different locations;Technology and
requirements necessary requirements for employees to perform their roles. Talent is related to
organizational structure and culture. Especially in the context of the current covid epidemic. And to
solve this problem,Dell will find come up with ways to solve work space problems in the current
context, to solve and create a professional workspace that can meet the technology of the 4.0 era,
connect employees to access with employment .Create a professional and positive working
environment wherever you are.

2.Produce a project management plan that covers aspects of cost, scope, time,quality,
communication, risk, and resources. (P2)
2.1 Estimate costs
Number Quantity Cost per unit Cost
1 Meal expenses for 4 100 400usd
survey staff
 2 Table of questions 30 5 150usd
3 Print survey 30 10 300usd
4 Survey sheet 30 10 300usd
5 Online survey 20 5 100usd
series
6 Implementation 10 5 50usd
part-time
employee
7 Costs incurred 1 1 1000usd
Total:2350usd

2.2 Scope and Times

Scope of the project: Research and survey to transform workplaces to adapt to the current epidemic
situation

research project on designing professional workplace spaces for employees through digital
supervision, where employees can still work under the company's close supervision, avoiding the
situation of quality assurance.

Survey time: take place in 1 month

2.3 Quality

In this report, we will be based on information obtained from current employees. With more than 100
employees working for the company. In this project, we will use both methods of determining
qualitative and quantitative to get the most accurate information from employees.

On the majority, we will issue a series of questions on the system so that all employees at the company
can participate in the survey, employees when surveyed here they will answer according to the
questions that we ask. I have launched to get information

In addition, to get more information from many different aspects because of the yes or no questions.
We will also interview directly at the workplace about 30 employees to know many different aspects.
These questions are also because we prepare question faces that will give us a more overview of the
issue of interest. Therefore, this data source that we collect will be accurate and reality.

The progress of the project is divided into departments

Sales department is responsible for planning

The agency department is responsible for planning the series of questions for the interview

The customer service department is responsible for interviewing employees directly at work

after completion, all 3 parts will synthesize and come to the final result.

2.4 Risk

Number Name The risks Solution Evaluate

1 Add material value,
maybe valuable gifts for
the interviewer to
Interviewees may not
prepare in advance
come for many reasons:
Interviewees or replace those who High risk
busy with work, late or
didn't come with other
not at the interview
potential employees to
keep the interview
going normally
2 Financial risk Insufficient costs during Use contingencies to Low risk
project implementation make up the shortfall
3 Question The staff answered Always encourage Low risk
series wrongly, not what I employees to ask the
thought right questions
4 The risk of Cases of loss of life or contact the network to High risk
internet failure to return to the avoid network delays
problems server
when
 surveying
online
5 Employee Inconsistency in the staff offer many Low risk
system. remuneration policies
for employees
interested in life, spirit,
encouraging active and
creative work.

2.5 Communication

Information Sender Receiver Media

1 Plan My Thu Ngoc Phong Meeting
Implement the
questionnaire
2 Time and Xuan Huong Cam Ly Report writing
content
3 Cost Le Ni Thu Ha Email
4 Survey sheet Hai Nam Tien Report writing
5 Food and Hung Tram Report writing
drinks for
project staff

3. Produce a work breakdown structure and a Gantt Chart to provide timeframes and

stages for completion (P3)

3.1 WBS
 Project

Innitiation Planing Execution Closeout

Competitor
make results
Goals Set a budget company
and summarize
analysis

Identify
Draw a grantt
influencing Data collection
chart
factors

Summary of
Draw WBS Data analysis
contents

Risk Survey activity

3.2 Gantt Chart

4.Carry out small-scale research by applying qualitative and quantitative research methods appropriate for meeting
project aims and objectives (P4)

4.1 How other firms cope with this issue.

4.1.1 Apple Company
Apple is a large and famous company in the field of technology and electronics. To stand firmly in the
Vietnamese market. The company has repeatedly experienced many difficulties to improvise with
each real situation. In the current complicated epidemic situation, Apple Corporation in particular
and all other businesses are planning to apply the transformation with employees in real-time digital
technology. Their job is to plan to manage employees effectively to avoid the situation of employees
in the company avoiding work, turning a blind eye in the company. work or work tirelessly without
being proactive at work. Ensure that the work is still carried out normally and effectively as when
employees come to the office when working, but still create a comfortable atmosphere for them.

As a corporation operating in the field of computers and smart devices, the company's machinery
and technology system is equipped with very modern, advanced machines suitable for each real
situation.More , a closed production process along with a skilled workforce who are always
creative and enthusiastic have created the strength of the company as it is today.

During the epidemic, the company's employees could not come to work. The company has launched
many learning and training programs as well as remuneration policies to keep employees more
talented and creative. To motivate employees to improve and maintain their work style, to do that,
Apple has done the following:

• Implement employment trends for employees

• Develop a compensation policy for employees during the epidemic, for example: employees are still
paid during the epidemic, an allowance of 200,000d if the employee is sick...

• Build a sync network like gg meet, make sure all employees have their mics on and work properly.

In addition, apple also has a move to always encourage employees, pay attention to spiritual life to
show empathy for difficult situations, encourage and comfort them to overcome difficulties and be
positive. extreme with work.

The above measures have partly retained a large number of talented employees to develop at work,
creating a professional team.

4.1.2 Dell Technologies Company:

Also a company operating in the field of technology and machinery. Dell also constantly strives to
develop to bring many products with spiritual and valuable values. Moreover, on the market today,
there are many competitors such as Apple, Samsung ....

Workforce transformation is one of the four key 'Transformation' messages Dell EMC is bringing
to market, along with Digital Transformation, IT Transformation, and Security Transformation.
It is therefore important that you, our primary partner, understand our message and be able to benefit
from marketing related to it. The workplace is changing. Gone are the days when IT decision-makers
were solely responsible for determining the technology their organization needed and used. As
technology advances at a rapid pace, many stakeholders also have a say in how and where they
work.(Dell,2021)

The first thing that dell has been doing to compete with this fierce market is to invest a lot in very
modern equipment, always improving and finding new types of technology on a large scale to
bring to market. into production to create many quality products and attract customers
The second, dell always has the concept that employees are the key to success. Therefore, the staff
here is taken care of with great care, preferential employee benefits and many policies to retain
talents at here .

Therefore, Dell has to come up with many improved policies on employees and be proactive about
the network system during the epidemic, the company also offers many policies to reward employees
in the current epidemic situation. The company should adopt the following policies:

• Build a separate system so that all employees can work from home and ensure that the system has
the ability to monitor employees during work.

• When employees meet customers or have important company receptions, always encourage and
actively employees to come to work on time and take great responsibility for personal preparation
such as appropriate clothes, hair fine tune.

• Enhance sales and computer skills education for employees. Spend 2 sessions a week looking for
trends on the internet.

• Besides, health is extremely important in the working process. Therefore, employees should always
be reminded to avoid unsafe places and not let personal matters affect their work.

• Allowance for employees during the epidemic to retain many talented employees, subsidizing meals
and food for employees during the epidemic to bring spiritual value to employees.

The values of treating employees, which are always encouraged in the process of working from home,
will help employees have a good attitude at work and a serious demeanor. From there will create a
professional working system when working from home.

4.2 Questionnaire of company

The planning process is also greatly influenced by factors such as Place,space,technology,talent,benefit.
So, how to make the questions right to the point and achieve the desired. The following will be 10
questions are given and divided into different aspects so that the answers go right to the heart of the
problem

Survey
Information of the interviewee

What is your name and where are you now?

Place
1. What position and department are you working for?

2.You feel about this work as any other?

Space
3. How do you feel about working here?( About space, facilities)

4.What are the limitations in the corporate workspace?

Technology
5.Does the company's machinery meet your work needs?

6. During the time of working from home, what support does the company have for employees in
terms of technology?

Talent:

7.Do you feel the company's personnel benefits?

8.Is the talent at the company loyal or really understanding today's technology to change with the
digital age?

Benefit

How is the company's policy and are you satisfied with it?

Among those modes, which one makes you satisfied and stick with the company for a long time? Why

Conclusion
Planning and determining the right direction of the project is the key to the success or failure. If the project
is to succeed, it is imperative that we plan in an extremely specific and detailed way. Monitor and observe
throughout the operation process for this project to take place in a complete way. When planning to
execute a project, it requires the administrator to have the ability to calculate costs, forecast risks as well
as practical experience to help the project succeed. Besides, learn more skills about gantt chart and plan
in a more detailed and specific way.

Reference
Dell Technologies, 2021. Transforming the Workplace. [online] Dell Technologies. Available at:
<https://www.dell.com/en-us/blog/workplace-transformation/> [Accessed 4 March 2022].

Log book

Project Logbook Template

Name: Ngo Thi My Thu

Project title: Workplace transformation project at Dell company

Date: 28/2/2022-6/3/2022

Update on weekly research/tasks achieved

Points to consider:
Plan and present the internal research project “Transforming the workplace” at Dell Corporation
and perform the tasks related to the project

Any risks and/or issues identified?

Points to consider:
The biggest risk is that the network system is malfunctioning and not handled in time.

Problems encountered

Points to consider:
Dishonest answers or uncooperative staff lead to project delays.

New ideas and change of project direction

Points to consider:
How to deal with risky situations in a timely manner, the direction of work will change
according to the plan so that the project is really safe.

What have you learned about yourself through your work?

Points to consider:

Project planning and execution are two different things, maybe the planning process will be
very smooth, but when executing, there are many risks and obstacles. To improve, the
company will make a plan. a specific way, detailed time, strict process for each stage to
ensure the safety of the project

Next steps for your work

Points to consider:

Within a week, we had a complete, detailed plan, for all intents and purposes, for the
corporate research project. The aspects we really prioritize are employee interviews,
experts, and project costs.

Project plan status to date

Points to consider:

Currently, we have determined the direction of the project to be able to complete the work
on time. In addition, we learned how to do a research paper, set goals, and were able to set
project scope, time, cost, and work structure assignment.

Tutor Feedback
Name: Ngo Thi My Thu

Project title: Workplace transformation project at Dell company

Date: 6/03/2022-13/03/2022

Update on weekly research/tasks achieved

Points to consider:
- In this week we have planned the project, built a budget, made a list of employees,
planned for each week, risks and how to best avoid risks to keep the project safe.

Any risks and/or issues identified?

Points to consider:

Any risks and/or issues identified?

Points to consider:
- The biggest risk is to control costs in the most reasonable way so that the budget does
not go into deficit during project implementation.

Problems encountered

Points to consider:
- Budget deficit, receiving support from the company

New ideas and change of project direction

Points to consider:

- The main goal is to change the workplace in the digital age, the plan remains the
same and nothing has changed.

What have you learned about yourself through your work?

Points to consider:

- The most important and core thing is to define goals and plan in detail and specifically
for the project. This will save you time and stay on track. If there is a risk, there will
be a way. timely settlement based on previous risk predictions. This project will let
 us know the weaknesses of each individual and teamwork. From there, modify and
learn from many projects after .

Next steps for your work

Points to consider:

- Prioritize financial resources and control time from the very beginning to be able to
complete the project.

Project plan status to date

Points to consider:

- Currently, our project is still proceeding according to the original plan and has been
half-successful and we are trying to complete all the work for the research topic to
achieve the best results.

Tutor Feedback

Name: Ngo Thi My Thu

Project title: Workplace transformation project at Dell company

Date: 13/03/2022-20/03/2022

Update on weekly research/tasks achieved

Points to consider:
- This week, the project organization department will make a guest list and organize the
division of those who directly interview the person. In this part, everyone will program
and deploy content about the program and the program. Plan for prepared questions.

Any risks and/or issues identified?

Points to consider:
Any risks and/or issues identified?
Points to consider:
- The biggest risk this week is that the interviewer's answers are not accurate or they
answer dishonestly, leading to the interviewer not getting to the heart of the matter.

Problems encountered

Points to consider:
- wrong answer

New ideas and change of project direction

Points to consider:

- The main goal is to change the workplace in the digital age, the plan remains the
same and nothing has changed.

What have you learned about yourself through your work?

Points to consider:

- The core thing is to build a system of questions that focus on the focus, which is true
to the actual problem.

Next steps for your work

Points to consider:

- Priority is given to encouraging the interviewer to answer questions that are true to
his or her thoughts

Project plan status to date

Points to consider:

- In this section we have been trying to make the interviews the best performance

Tutor Feedback
Name: Ngo Thi My Thu

Project title: Workplace transformation project at Dell company

Date: 20/03/2022-25/03/2022

Update on weekly research/tasks achieved

Points to consider:
- This is the phase of the project coming to an end, summarizing and to get the results

Any risks and/or issues identified?

Points to consider:

Any risks and/or issues identified?

Points to consider:
- This is the final stage, in this phase the answers are summed up so don't risk too much

Problems encountered

Points to consider:
- No problem

New ideas and change of project direction

Points to consider:

- Summarize and evaluate, make decisions

What have you learned about yourself through your work?

Points to consider:

- How to summarize and find the crux of the problem

Next steps for your work

Points to consider:

- Summarize correctly according to the answer list

Project plan status to date
Points to consider:

- Unfinished, expected to close on March 25

Tutor Feedback