FINAL REVIEWER

Tour Proper - The second stage starts with the visitors’ arrivals and ends with their departure.
Pre-tour - Preparations is necessary for the arrival of the visitors.
Crisis Management - It refers to the correct and proper handling of extraordinary or emergency situations that may arise.
Foreign Currency - Used by the foreign country as its recognized form of monetary exchange.
Passport - Official document issued by the government certifying the holder’s identity and citizenship.
Air Ticket - It is a document or electronic record issued by airline or travel agency that confirms that an individual is entitled to a seat on
a flight.
Visa - It is part of travel and tour documentation that needs to be valid for the country you are visiting.
Travel Insurance - It provides financial protection if you face certain problems when you’re travelling.
Flight Status - An updated notice of a flight’s departure and arrival times compared to its scheduled times.
Baggage - It is a personal belongings packed in a suitcase for travelling.

Arrival:
 Meet & Greet
 Present itinerary
 Check in assistance
 Transfer assistance to the hotel

Pre-arrival:
 Reservations
 Research on profile of the guests
 Know the suppliers
 Review itinerary
 Checking/Inspection

Departure:
 Check out assistance
 Baggage collection
 Transfer to the airport
 Settlement of accounts

Activities:
 On-tour
 Post-tour

Correct Statements:
 Proper decorum and high standard of personal hygiene and grooming should be evident.
 Serving as a tour guide is providing proper delivery of services to the clients.
 Tour guide must possess relevant interpersonal skills and sense of humor.
 When travelling, it is not allowed to carry more than 10,000 USD as cash.
 Tour guide must have the ability to accept new roles and responsibilities assigned to them.