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1. Empathy and Compassion: Showcase your ability to connect with and support individuals
facing mental health challenges.
2. Active Listening Skills: Demonstrate your capacity to listen attentively and empathetically
to individuals' needs and concerns.
3. Peer Support Experience: Highlight your previous experience in providing peer support and
facilitating group sessions.
4. Knowledge of Mental Health Resources: Illustrate your understanding of available mental
health resources and your ability to guide individuals to appropriate support services.
5. Education and Training: Detail any relevant certifications, training, or education in peer
support or mental health counseling.

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Understanding of and ability to maintain patient confidentiality. Attends clinical supervision and
professional development. Support peer training, peer engagement and peer involvement in the
community and within Beacon Health. Assist clients in developing a crisis plan and crisis
management skills. Assures that the expressed needs and strengths of the individual served drive
service delivery. Guarantees the confidentiality of all information accessed regarding clients care.
Ability to work flexibly with the entire team's caseload as indicated. Work closely with provider
relations and clinical staff to identify area resources, both traditional and non traditional, that are
available to members. PEER SUPPORT COMPETENCIES - Ability to assist Veterans with their
recovery programs by providing Peer Support. Self-identified person currently or formerly receiving
mental health services; or a family member of an individual who is a current or former recipient of
addictions or mental health services. Educate consumers and other staff members about your role as
a peer support. Share to Twitter Share to Facebook Share to Pinterest. Ensures that the client
understands what is happening during the evaluation process and assists with communication.
Accept referrals via designated processes collaborate in evaluating available services, and coordinate
necessary psychiatric and community referrals as needed. Engages and communicates with a wide
range of individuals especially those who are struggling to be active in their own recovery. Meets
with patients during their admission process and using a structured interview form interviews the
patients to determine what works best for them to help them calm down in the event they should
become upset. Synthesize user feedback back into training materials and curriculum and ensure
program management is looped in on any issues that are exposed during the training effort. Helps
patients to navigate agency and community resources. Teaches problem solving, anger management,
and other life skills. Establish and maintain strong collaborative relationships with existing consumer
and family organizations, so members of those organizations become actively involved with Iowa
activities. Serve as a behavioral health consumer and family organizations liaison for children, youth
and adults in Dallas TX. Helps peers with identifying, developing, and working towards recovery
goals. Actively engages internal and external stakeholders to recruit new referrals. Prepared various
coaching programs and related classes for sufferers. Provides one-to-one contact with clients
focusing on social development. Knowledge of local public transportation options and ability to
teach use of options to patients. Ensures safety of members living environment and provides
instruction in activities of daily living. Coordinated with customers for handling group resources.
Accompany consumers into treatment team meetings, legal proceedings, or other type of meeting as
an advocacy support, whenever it is appropriate to do so and with permission of the consumer.
Utilize a comprehensive resource guide and educates about local community supports and resources.
Skills: Mental Health Recovery, Fast Learner, Computer Proficient, Cisco Phone System, Money
Handling, Outlook, Recruiting. Engage the individual and establish rapport as evidenced by
empathic and active listening, communicating in a nonjudgmental way, recognizing addictive
behavior. Attends treatment team meetings as requested and shares insights gathered to assist the
treatment teams develop treatment plans. Available for routine and non-routine support, including
off-hours, on-call, weekends, and holidays. Listens to families to gain understanding of their lived
experience, culture, beliefs, strengths and needs. Knowledge of Savannah GA community and state
resources. Participates in Team Staff Meetings; Co-ordination of services within the agency.
Develops counseling skill methods and techniques under the supervision of program treatment
professionals to facilitate psychoeducational groups, i.e. life skill groups and current event groups.
Formal education is not compulsory, although, applicants have to meet the state and government
certification requirements. Must be able to travel within the local area up to 100%. Ability to guide
persons served in using recovery tools which promote individualized, person-centered care.
Completes service authorizations on all clients to ensure services are approved by the appropriate
payer. Demonstrates an understanding of the procedures for responding to a crisis both for the
individuals served and person providing peer support services. Our professional designs are tailored
to beat the ATS and help you land your dream job. Participates in hospital-wide committees and
workgroups. Ability to recognize emergency and crisis situations. Assist and support consumers
members with grievance processes. Share resiliency and recovery-oriented educational materials.
Assists and supports clients in the Crisis Stabilization Unit as needed. Maintain appropriate
boundaries with patients, as described in WPIC and peer orientation trainings. Teach and assist the
consumer in how to manage anger, low self-esteem, and how to be more self-sufficient, as well as
setting short term goals that are reachable. Provided support services to adult clients in a variety of
settings. Inform appropriate authority of any suspected waste fraud and abuse of plan benefits
related to the member. Work to expand availability of peer support programs, provide training to
encourage the development of peer-operated programs in Ohio and use our national experience with
SUD peer support to assist the Agency?s development and implementation of these new services.
Able to describe ongoing maintenance of personal recovery program, to the benefit of consumers.
Skills: Working Knowledge Of Microsoft Office, TARGET, Medline. Shares skills learned that have
been useful in managing stress in the community. Knowledge of Mental Health and Substance
resources in the local area. Educate consumers and other staff members about your role as a peer
support. High level of integrity and ethics, peer support certified BHT with empathy and superior
ability to communicate and actively listen.
Conduct community outreach in conjunction with overall Cohen Clinic strategic outreach plan.
Teach problem solving and social skills to consumers individually or in a group setting, through role
modeling, coaching, and skill building in such areas as money management, transportation use, time
management, etc. Performed a wide variety of tasks to assist clients's wellness. Assists in
implementing and developing treatment goal plans. Ensures that persons served understand their
legal status and rights. In addition to communicating, a wide array of other topics including Clinical
policies, analysis of data and Program evaluation. Must be CPR, ProAct or CPI and First Aid
certified on date of employment. Major strengths in instructional design, development of instructor
led training for individuals with both physical and developmental challenges, and championing
recovery through meaningful, strength-based peer interaction. To receive further information
regarding becoming a Certified Peer Specialist, please visit. Certification in Non-violent Crisis
Intervention (CPI) required but may be obtained subsequent to hire. Assist members to develop
Wellness Recovery Action Plans (WRAPs) that address all health care conditions. Educate
consumers and other staff members about your role as a peer support. Communicated effectively
both verbally and in writing. Provide or coordinate the provision of peer support to consumers and
family members at critical points in their treatment process. Knowledge of the basic principles,
process and components of recovery. Teach and assist the consumer in how to manage anger, low
self-esteem, and how to be more self-sufficient, as well as setting short term goals that are reachable.
Experience facilitating self-help group as well as other groups. Ability to be fully committed and
engaged within the NY peer network, familiarity with key points for consumer contact and ability to
identify educational needs as the result to changes to New York State’s redesign of Medicaid. Assist
and educate (with patients consent) family members and others to understand possible warning signs
and triggers, appropriate supportive responses, wellness measures and the overall recovery process.
Synthesize user feedback back into training materials and curriculum and ensure program
management is looped in on any issues that are exposed during the training effort. Experience using
a computer and strong keyboard navigation skills including the use of MS Office Suite, Word and
EXCEL applications. As a recovery role model for others, the peer specialist knows when to step
away from a consumer or staff situation that is causing increased anxiety or personal conflict, and
seek supervisory help immediately. Coordinated with customers and marketed restoration for all
sufferers and ready actions accordingly. Works with the clinician on duty or on call for crisis calls
coming into the call center. Participate in treatment planning with consumers and families who
request that support. Participate in Treatment planning with consumers and families who request that
support. Ability to take direction from others; exhibit appropriate therapeutic affect and behavior;
ask questions for clarification; requests feedback regarding performance with clients and peers. All
opportunities at Telecare are contingent upon successful completion and receipt of acceptable results
of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable
criminal background clearances, excluded party sanctions, and degree or license verification. Assist
in development and enhancement of a comprehensive recovery plan by identifying resources,
including community programs and agencies, and overcoming barriers to that plan. Identifies barriers
to full participation, and develop strategies to eliminate those barriers.
Understands, and adheres to clinical policies and completes yearly updates in MOAB, ICare, and
CPR training. Must be a self-identified current or former user of mental health or co-occurring
services who has personal experience and knowledge of recovery and has a minimum of one (1) year
of experience supporting others. Prepared various coaching programs and related classes for
sufferers. Partner with internal OHBS teams to coordinate a seamless transition for consumers from
an inpatient setting to community based services. Establish and maintain strong collaborative
relationships with existing consumer and family organizations, so members of those organizations
become actively involved with Iowa activities. Will provide peer support during crises of individuals
who are frequent high utilizers of emergency department services who fail to engage in community
treatment. Assist members in self-identifying personal goals, determining steps to reach those goals,
and provide an environment of mutual respect, empowerment, and opportunity within their home
communities. Assist consumers in recovery management, including identifying recovery goals,
barriers to achieving these goals and strategies to meeting goals. Coordinated with customers for
handling group resources. Assist participants in all needs including Activities of Daily Living
(ADL’s). You'll receive a real-time score as you edit, helping you to optimize your skills, experience,
and achievements for the role you want. Conduct community outreach in conjunction with overall
Cohen Clinic strategic outreach plan. Effectively identifies client crisis situations and intervenes
efficaciously. Advanced understanding of substance use and co-occurring disorder treatment
resources. This way, you can position yourself in the best way to get hired. Must have a valid
Georgia Driver’s License and reliable transportation. Documents contacts, interventions, and
interactions with callers in a timely manner and in accordance with established policies. Serve as a
behavioral health consumer liaison for children, youth and adults in Ohio. An employee who always
puts forth maximum effort and is not afraid to put in the hours and work necessary to achieve
results. Work with offsite trainers to coordinate and support their training activities. Utilize
advanced clinical skills to engage and motivate consumers via a recovery, health and wellness-
oriented approach. Educates the client with treatment team input regarding potential referral sources
to coordinate services for clients. Assists in preparation of other behavioral reports and daily
activities log as required. Formal education is not mandatory, but applicants are expected to meet the
state and government requirements before they can take up this occupation. Advocated for
consumers by providing consumer information in terms that consumers and families can understand
through various formal and informal settings. By inspiring the hope that recovery and resiliency are
achievable goals. Conduct groups and 1:1 sessions with families to strengthen the efforts of families
in caring for and honoring their loved ones’ well-being. List strategies consumer can use implement
to regulate emotions and anxieties. Knowledge of human services available from public, private and
volunteer organizations.
Communicates personal needs to supervisor for time off or schedule changes with reasonable
advanced notice. Participates in case reviews, consulting with the team to evaluate the client's needs
and plan for continuing services. Demonstrates knowledge and application of WRAP, Personal
Medicine, and MHAD documents and being able to share own experience with these documents as
appropriate. Maintain all required paperwork and documentation in a timely manner, as directed by
Site Supervisor. Collaborates with other staff to achieve desired treatment outcomes. Assist clients in
developing a crisis plan and crisis management skills. Assist with outreach and education on the
value of peer support and provide insights to the health plan on the youth perspective. Work to
expand availability of peer support programs, provide training to encourage the development of peer-
operated programs in Iowa and use our national experience with SUD peer support to assist the
Agency’s development and implementation of these new services. Skill in using effective
communication both orally and in writing. A recovery advocate directly involved with consumers of
mental health services, a psychiatric therapy aide, or equivalent work involving in-person
communication to support others in mental health recovery. Participates in peer support panels for
educational purposes. Shares own experiences with child(ren) and systems of care to build
engagement and enhance progress. Must be able to work independently and as a member of a team.
Incorporates relevant socioeconomic and cultural variables into client's plan of care. Ability to use
one's lived personal experience of mental illness and experience with accessing different levels of
care. Effectively communicate plan information to consumers and consumer operated organizations
as well as consumer rights and responsibilities, in addition to a wide array of other topics including
clinical policies, analysis of data and program evaluation. Works in conjunction with all agency
programs as part of the consumer’s treatment team. Minimum of at least 1 year experience working
in a social services related field and experience in clinical documentation. Minimum of two years
employment in the human service field preferred. Ensures the leadership receives the completed
surveys. Work collaboratively with clinicians in pursuit of person centric holistic approach to care.
Ability to communicate effectively verbally and in writing including public speaking. Experience
with MS Office, including MS Word and Excel, and the ability to conduct data entry. Formal
education is not mandatory, but applicants are expected to meet the state and government
requirements before they can take up this occupation. Conducts peer support activities and support
groups. Transportation of medication is limited from one department to another. Serve as
OptumHealth Behavioral Solutions (OHBS) liaison and subject matter expert for applicable
UnitedHealth Care Medical Partners; establish and foster positive relationships with medical team,
participate in medical-behavioral integration activities and discussions. Work with peers on specific
objectives identified in the Wellness plan, ensuring that these specific objectives always refer back to
the individual's wellness plan for billing purposes. Maintain appropriate boundaries with patients, as
described in WPIC and peer orientation trainings. Strong ability to recognize the value of
partnerships with participants and families so that a balance between a persons’ choice and caregiver
contribution can be achieved.
Find inspiration for your own resume and gain a competitive edge in your job search. Skills: Word
Processing, Security, Nursing Assistant, Office Equipment, Transcription, Basic Computer Skills,
Customer Service Skills, Driving. Peer Specialist performs a variety of therapeutic and supportive
tasks that include assisting their peers in articulating their goals for recovery, learning and practicing
new skills, helping them monitor their progress, assisting them in their treatment, modeling effective
coping techniques and self- help strategies based on their own recovery experience, and supporting
them in advocating for themselves to obtain effective services. May in the course of their duties be
in rooms where medications are stored or may transport medications when they transport patients.
Advocated for consumers by providing consumer information in terms that consumers and families
can understand through various formal and informal settings. Assist in the development of a relevant
and consumer specific aftercare plan. As directed, serve as a designated member of internal
subcommittees. Has at least 6,000 hours of supervised experience in the delivery of peer services to
people with mental illness. Work to increase the level of cultural sensitivity, awareness, and
competency regarding Person-Centered and Peer Delivered Services. Assist members in developing
their own recovery process by teaching and supporting the development and utilization of skills
needed to facilitate individual growth and recovery. Certified peer specialist must complete the 76-
hour training that has been approved by the commissioner. Serve as a CT BHP “Ambassador” across
Connecticut, demonstrating by example the mission of the organization and it’s commitment to
person centered care, recovery and wellness. Participate in Optum and Health Plan Quality Review
processes. Assists individuals in learning how to access housing resources and maintain stable
housing and support clients in seeking employment. Knowledge of human services available from
public, private and volunteer organizations. Promote the knowledge of available service options and
choices. Assists and advocates for persons served in obtaining appropriate benefits. Secure and
maintain all local peer certification requirements when and where applicable. Looked at new triggers,
stressors or changes in daily life. This way, you can position yourself in the best way to get hired.
Minimum of two (2) years employment in the human service field preferred. Teach problem solving
and social skills to consumers individually or in a group setting, through role modeling, coaching,
and skill building in such areas as money management, transportation use, time management, etc.
Will reach out to recently discharged individuals to assist in their transition, support them to adhere
to any follow-up appointments, and help them leverage their own strengths. Serve as a behavioral
health consumer liaison for children, youth and adults in Ohio. Provide feedback about treatment
planning development based on their interactions with other consumers and families. Transports
clients as needed to and from the program. Establish and sustain self-help (mutual support) and
educational groups by soliciting input from the mental health consumers on their strengths and
interests. Employ strategies to engage parents of children and adult peers who do not keep important.
Assists and supports clients in the Crisis Stabilization Unit as needed. Follows up with patients to
find out if they are satisfied with the actions that were taken to address their complaints and keeps
leadership informed.