BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) AMOLO, MERELYN S. Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment of my daughter
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. 2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) JUNEDEL M. REMEDIOS Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap: Enrollment of my daughter
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. 2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Keep it up!

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Kathleen Joy B. Padilla Petsa ng Pagbisita _August 17, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. 2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

If possible, please put a water dispenser in the venue (stage) so parents/guardians can drink water while waiting
for their turn. Nevertheless, the school can accommodate clients decently. Kudos and may your tribe increase!

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) EVELYN R. GALAY Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) JACKIELOU INFERIDO Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap :Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Mary Jane J. Bintayan Petsa ng Pagbisita _August 16, 2023

Services received
Serbisyong natanggap: Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

I. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Dainfuls H. Janipin Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) EDELYN D. CRUDA Petsa ng Pagbisita _August 18, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Cherybele Albios-Marcaban Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Nellyn E. Abalo Petsa ng Pagbisita _August 16, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) PERALTA, MARISSA P. Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) ROSITA MAY Y. VALMORIDA Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) HAZEL V. SAPIPE Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) JENNYLEN L. CHIU Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!

BALANGASAN CENTRAL ELEMENTARY SCHOOL

 CLIENT/ CITIZEN SATISFACTION FORM
Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) SHEENA MARIE O. OMANDAM Petsa ng Pagbisita _August 18, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) JENEVIEVE T. VILLARES Petsa ng Pagbisita _August 16, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) REEZEL JAYNE CALUNOD Petsa ng Pagbisita _August 18, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
9. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
10. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
11. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
12. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
13. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
14. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
15. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
16. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) ORCHID GAY P. PAQUIBOT Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) LEYZAMEL MAEROSE B. ZAMORAS Petsa ng Pagbisita _August 16, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) CHERYL P. FEROLIN Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) CATHERINE T. PALOMARIA Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Jaysyl Arian C. Oculam Petsa ng Pagbisita _August 17, 2023

Services received
Serbisyong natanggap: Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) HELEN LIAGING Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) JOHN LEOFEL FLORES Petsa ng Pagbisita _August 19, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) Annabel Basea Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) RHEA B. OSANASTRE Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
IV. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

V. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) ALLYN G. LIBRE Petsa ng Pagbisita _August 16, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) KRISTINE ANGELICA R. MENDEZ Petsa ng Pagbisita _August 14, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) GEMMA D. CONCHA Petsa ng Pagbisita _August 15, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

IV. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) GAEA C. MANSUETO Petsa ng Pagbisita _August 19, 2023

Services received
Serbisyong natanggap Enrollment
V. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

VI. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) NELFA BLEN Petsa ng Pagbisita _August 17, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!
BALANGASAN CENTRAL ELEMENTARY SCHOOL

CLIENT/ CITIZEN SATISFACTION FORM

Your experience matters to us!
Ang iyong karanasan ay mahalaga sa amin!

I. Client information ( Impormasyon ng Kliyente)

Name (Optional) Date Visited

Pangalan ( Opsyonal) REYNAFE PEREZ Petsa ng Pagbisita _August 17, 2023

Services received
Serbisyong natanggap Enrollment
II. Client Satisfaction Rating
Kindly rate the quality of service provided by checking the appropriate box. Leave as blank if the criterion is not
applicable for the service.
( Lagyan ng tsek nag kahong nagsasaad ng iyong karanasan ukol sa serbisyong natanggap. Iwanang blanko ang
pamantayan kung ito ay hindi angkop sa serbisyong natanggap.)

CRITERIA Very
Satisfied
Lubhang
Satisfied
Nasiyahan
Neutral Dissatisfied
hindi
Very
Satisfied
Lubhang
nasiyahan nasiyahan nasiyahan
1. RESPONSIVENESS ( PAGTUGON)
Willingness to help, assist, and provide prompt service ( handang tumugon at ⁄
magbigay nang mabilis na serbisyo sa kliyente)
2. REABILITY ( MAAASAHAN)
Provision of what was needed and what was promised, in accordance with the
policy and with zero to a minimal error rate( mahusay na pagbibigay ng serbisyo ⁄
ayon sa itinakdang pamantayan)
3. ACCESS AND FACILITITES ( LOKASYON AT PASILIDAD)
Convenience of location, ample amenities for a comfortable transaction, and
the use of clear signages and modes of technology ( Mabilis mapuntahan ang ⁄
lugar at magamit ang pasilidad sa pamamagitan ng malinaw na karatula)
4. COMMUNICATION ( PAKIKI[PAG-USAP)
act of keeping citizens and business informed in a language they can easily
understand, as well as listening to their feedback ( pakikipag-unayan sa kliyente ⁄
sa paraang malinaw at nauunawaan kasama ang opinion at puna)
5. COSTS ( GASTOS)
satisfaction with the timeliness of the billing , billing process/es, preferred
methods of payment period, value for money, acceptable range of costs, and ⁄
qualitative information on the cost of each service ( kontento sa serbisyong
natanggap at sa halagang nagging katumbas o binayaran)
6. INTEGRITY(KATAPATAN)
Capability of frontline staff/s to perform their duties, product and service
knowledge, understanding client’s needs, helpfulness, and good work
relationships ( kasiguruhan na gampanan ang tungkulin, na may kaalaman sa ⁄
serbisyo, pag unawa sa mga pangangailangan ng kliyente, matulungin at maayos
na ugnayan sa trabaho)
7. ASSURANCE ( PAGTITIWALA)
Assurance that there is honesty , justice , fairness and trust in each service while
dealing with the clients and businesses ( Pagtitiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habang nakikipag-ugnayan sa kliyente)
8. OUTCOME
Assurance that there is honesty, justice, fairness and trust in each service while
dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, ⁄
hustisya, patas at tiwala sa habangnakikipag-ugnayan sa kliyente)

III. Suggestions/ Compliments/ Comments ( Suhestiyon/ Papuri/ Komento)

Thank you for your valuable input to help us continuously improve our services!
Maraming salamat sa inyong tulong para sa ikauunlad ng aming serbisyo!