Unit 2: Arranging local tours.

A: Concierge
B: Guest
A: Hello concierge, how can I help you?
B: Well, me and my family feel bored now so I would like to book a city tour, can
you recommend some thing for me?
A: Yes ma'am. We have a Ha Noi’s temple city tour. It includes many historical
sites in Hanoi such as Tran Quoc pagoda, Hoa Lo prison or Quoc Tu Giam temple.
B: Oh, sound good. How much is it?
A: It's 45 dollars per person, including lunch and a tour guide
B: Can you tell me the departure and arrival time?
A: Oh yes, we will pick you up at 7.30 a.m, you just wait for us outside the hotel.
And we will begin at 8.00 am.
B: What is the duration of the tour?
A: The tour experience was 9 hours. We will start with Tran Quoc Pagoda at 8 am,
then we will visit Quoc Tu Giam temple, after that we have lunch at 11.30 a.m. In
the afternoon, we will come to Hoa Lo prison at 2.30 p.m and return to the hotel at
5.00 p.m.
B: That's great, I will book this tour.
A: Sure ma'am, Can I have your details?
B: Yes, of course! My name is....... phone number is....
A: Ok, thank you ma'am, see you tomorrow. Hope you have a good day!
B: Thank you for your help
A: It’s my pleasure!