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. Si Lessonl7 Cheek in at a hotel Exploration Read the dialogue and check your answer. Receptionist: Good moming, sir. How may | help you? Guest: Good moming. | have a reservation under the name Peter Wang. Receptionist: Okay, sir. May | have your passport please? Guest: Sure, here it is. | reserved a single room with you for two nights, which comes with a continental breakfast. | hope that’s correct. Receptionist: Yes, | have your booking here on my screen and all of those details are correct. Now, we will charge you $250 to your bank card as a deposit and will refund the money upon your checkout. Please sign the receipt below. Guest: Okay. What time do | need to check out? Receptionist: Your checkout is at noon, sir. Here is your room key, Room 501. Will you be needing anything else? Guest: Yes, I'd like to request a wake-up calll tomorrow at 7:00 a.m. Receptionist: Okay, sir, | will make a note. Have a wonderful stay. @x0z020> Extension ee ie 1. What type of room did the guest reserve? 2. What might be included in the cost of the room? 3. What things should you double check when checking in at a hotel? Useful Language Fill in the blanks with the correct words from the conversation. Match the sentences with pictures. 4, ls there a available for two days? | 1. What time should | tomorrow morning? | 2. How much will you my credit card? | 3. May! aroom service, please? DHOZOEOD Useful Language Complete each chat box with the correct expression. Act out the conversation with your teacher. A. Yes. | would like a wake-up call at six tomorrow morning. Good evening, sir. Yes, | have your booking, You will be staying in Room 208, You just need to sign this receipt, B. | have a double room You will need to check out before noon on Friday. Will booked under the name ... you be needing anything else, sir? C. What time should | check ‘out by? Certainly, sir. will make a note. |hope you have a wonderful stay with us, Receptionist Guest Task Have a conversation with your teacher about checking in at a hotel. Teacher Student * Greetings © Confirm reservation * Confirm reservation information * Ask about checkout and ask if there is anything else the client wants # Request hotel service * Apolite goodbye (RECEPTIONIST: ) (RECEPTIONIST: Good moming, sir! How may | help you? GUEST: Hil [have a reservation under the name Peter Parker. _ RECEPTIONIST: ) see. You reserved a single room for two nights. is that correct? | GUEST: | Yes, that is correct. May | know what time | must check out by tomorrow? (ONIST:) At noon, sir. Here is your room key. You will be staying at Room 507. (oues I'd like to request a wake-up call tomorrow at 6:00 a.m. if possible? Yt _ RECEPTIONIST: | Certainly sir. | will make a note on the system. Thank you for ‘choosing Parks Hotel. | hope you enjoy your stay with us.

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