Professional Documents
Culture Documents
Prepared by:
NOUR AILEE MELLISA BINTI HAROLD HEIZREEN
2021630814
1
DEPARTMENT OF BUILDING
UNIVERSITI TEKNOLOGI MARA, SERI ISKANDAR
(PERAK)
Prepared by:
NOUR AILEE MELLISA BINTI HAROLD HEIZREEN
2021630814
2
DEPARTMENT OF BUILDING
(PERAK)
FEBRUARY 2024
By
2021630814
Entitled
3
DEPARTMENT OF BUILDING
(PERAK)
AUGUST 2023
STUDENT’S DECLARATION
I hereby declare that this report is my own work, except for extract and summaries for
which the original references stated herein, prepared during a practical training
session that I underwent at Perbadanan Kemajuan Negeri Selangor for duration of 20
weeks starting from 21 August 2023 and ended on 5 January 2024. It is submitted as
one of the prerequisite requirements of BGN310 and accepted as a partial fulfilment
of the requirements for obtaining the Diploma in Building.
............................... ..................
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ACKNOWLEDGEMENT
Allhamdullilah, praise to Allah, the Most Merciful and the Most Graceful. I would
like to express my heartfelt gratitude to the following group of incredible people for their
guidance, advice, and assistance throughout my internship training. First and foremost, I
would like to express my gratitude to Ir. Mohd Shahrol bin Md. Sharif and Tuan Azizi Farish
bin Zainal Abdidn for providing me with the opportunity to conduct my training in their
departments and projects. I am delighted to work with the following teams: Encik Afiq
Fadzrul bin Roslan, Encik Ahmed Na’im bin Che Kub @ Ab Rasid, Encik Mohd Tarmizie
bin Nordin, Encik Zafril Ihsan bin Chairul, and Puan Norhazwani binti Zulkepli. Not to
forget on-site team Encik Yusof Alfatah bin Yakub, Encik Mohd Zaki bin Mat Zin, and
Mohd Idris bin Yusop. Shout out to them, who helped me a lot on site, and Puan Suziah binti
Pajol, who helped me with document work and develop my understanding, knowledge, and
feel for real-time projects.
As well as the theory involved in structural, building, and civil works analysis. They
are also in charge of streamlining and evaluating my training. Also, to the quantity surveyor
department, who taught me about BQ and other job scopes of quantity surveyors. Each one of
them taught me very well, from A to Z of construction work until the completed projects.
They spoiled me with a lot of acknowledgement and experience, both in the office and on
site. Indirectly, it helps me improve my ability to understand construction and site
administration procedures, building inspections, and industry best practices. It is a privilege
for me to have the opportunity to cooperate with each one of them.
I would also like to express my gratitude to all the UiTM lecturers who helped have
helped me grow as a student and person, who were directly involved during my industry
training report. I appreciate the time, effort, encouragement, and ideas that Cik Nor Azizah
binti Talkis, Supervising Lecturer. Ts. Nurul Huda binti Abdul Hadi, Evaluation Lecturer. Dr.
Nor Asma Hafizah binti Hadzaman, Practical Training Coordinator.
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me. I am grateful to each one of them who assisted in different ways to complete my report
and practical training. Thank you for always being present in many ways.
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ABSTRACT
The Defects Liability Period (DLP) begins on the date of practical completion and lasts for
either 12 or 24 months. When a specific problem is fixed within the DLP, some construction
contracts state that a new DLP for that item will begin now of repair and last for the same
amount of time as the original DLP. This implies that even though the DLP has ended for the
remaining works, for certain items of work, it may continue to run until the item shows no
more post-repair defects. Developer and contractor will accept any report of house defects
that was reported by the owner of the house. Furthermore, the DLP is important and may start
on the day the plant and equipment are commissioned under certain service or supply
contracts, or it may be completely superseded by a particular warranty. As a result,
Perbadanan Kemajuan Negeri Selangor (PKNS), which is the client of the residential, will
provide and accept all the reports from the owner to give the best service and hear all the
reports to repair the defects and deliver the key to the house in good condition.
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CONTENT PAGE NO
Acknowledgements i-ii
Abstract iii
Content iv
List of Tables v
List of Figures vi
REFERENCE 25
iv
LIST OF TABLES
v
LIST OF FIGURES
vi
CHAPTER 1.0
INTRODUCTION
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Most of the funding is used to fix problems that arise during the building
process, with a sizable amount going into rectification work to address issues that
arise after the structure is finished. Lack of oversight or supervision by accountable
authorities, a lack of technical know-how and complete reliance on contractors or
consultants, a lack of coordination between the agencies involved, internal issues that
the contractors must deal with, and contractual disputes are the common causes of
the defects that have been highlighted.
Most projects deal with substandard work and the potential for faults, which
typically arise in structures that are unable to serve the reasons for which they were
designed. Legally speaking, a building flaw is any element that is built against the
terms of the contract or any activity that has effects that are not permitted by the
terms of the contract.
Residential for Puteri Soraya, Kota Puteri is on the Defects Liability Period.
Where need to give more attention to the owner reports for their house defect before
handover keys to the owner. Where all reports will receive to the developer for them
to inform to the contractor. This is the part where contractor started handlings all the
defects and repair the house for the owner based on the reports that they submit to
developer.
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1.2. Objectives
This study was carried out at Puteri Soraya, Kota Puteri. Where is under observation
of Perbadanan Kemajuan Negeri Selangor (PKNS). This study is focusing on how
the process of Defect Liability Period (DLP) works and how the process from the
owner report to the developer to return them the goods. The issue for this scope study
is to be alert about the defects and how to overcome the issue that the developer to
inform to the contractor to fix all the defects. Such as leaking, crack, painting and
any visual defects. Other than that, all the contractors will repair all the defects in the
period where they already give. Making sure all the house that already reported
returned in good condition to the owner.
i. Observation
There are not many data collection techniques used in this report. The most
crucial method of gathering data is observation, which should come first.
Making an observation makes understanding simple. What is happening, and
it will most likely be discussed within the company to maintain teams and
operates in harmony. Observe the defects of the house to make sure to
identify all the defects that cause of the house in bad shape. For the entire
time of Internship, this method will be the main method for all the problem
that need to be settled down. Where we will need to taking picture of the
defects and jotting down all the problems. From that we will identify what
need to repair the most need to give attention more to the house.
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ii. Interviews
Another technique to get vital facts and data for the website is through an
interview. This kind of interview was carried out to collect any relevant data
that would be utilized in the report, as well as to learn more by getting
information from those who have more knowledge in the building industry by
speaking with the site supervisor, labourers, manager, and contractor. By
possessing an interview, it will help by offering some vital details
regarding to an earlier project that applied the same technique.
iii. Research
This method of study helps a lot to gain some of the information that
complete my puzzle for the certain information. Doing some research for the
topic that leave questionable. Where used internet and website on some topic
that need more information, or read some articles based on the topic on the
google scholar where the authentic info can get from the articles. Where some
of the people doing research for the specific topic.
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Chapter 2.0
Organization Background
Established on 1st August 1964 under the Selangor State Development Corporation
Enactment (1964) as a statutory body and development agency for the state of Selangor. Its
establishment was intended to uphold the country’s independence through just economic
distribution and socio-economic growth that are guided by government policies in order to
create stability, harmony and social justice, specifically in the state of Selangor.
This aspiration can be fulfilled through the development of new growth centres,
exploration of vibrant and sustainable residential areas, and development of industrial and
business centres as well as various investment activities.
In view of a sustainable future, the new headquarters, Laman PKNS, was built as an
iconic landmark and a symbol of progress and dynamism through use of energy that is more
efficient compared to conventional offices. Its design meets the requirements of the Green
Building Index (GBI) and its architecture complements the serenity of the Shah Alam Lake.
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2.2. Organization Profiles
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2.3 Organization Chart
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NO. Project Title Project Value Start Date Completion Date Project Duration Contractor
SDN. BHD.
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NO. Project Title Project Value Start Date Completion Date Project Duration Contractor
5. Rumah Pam RM
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2.4.2 Project in progress
Table 2.3: List of Project in Progress
NO. Project Title Project Value Start Date Contractor
1. Rumah Contoh RM
SDN.BHD.
2. Retaining Wall RM
SDN. BHD.
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NO. Project Title Project Value Start Date Contractor
SDN. BHD.
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CHAPTER 3.0
CASE STUDY
They are two projects that I have been assigned for the Defects Liability
Period which is Puteri Aira that cost up to RM 28,359,837.42 and the duration of the
projects to get done is 1 year 11 months and 25 days. Coming up with Puteri Soraya
which the values up to RM 29, 499, 663.02 and the duration of the projects is 1 Years
2 months and 29 days. Both projects are under the DLP at the same time.
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Figure 3.1: Site Area for Defects Liability Period
Source: https://www.google.com/maps
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Figure 3.3: Section A-A of the house layout
Figure 3.4: Layout of Front Elevation, Back Elevation & Side Elevation
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Figure 3.5: Layout of the First Floor
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3.2. The process of Defects Liability Period
Basically, the developer will provide a form for the owner to fill the form and
jotting down the defects list of the house. Owner of the house encourage for keep a
copy for their own and include all the defects photo of the house. The owner will
submit the form to the developer after finished fill all the needs in the form that
already provided by the developer. On the other hands If the type of the building is
high rise building. The owner will submit it to the management office.
Next, the contractor will have time of period given to make repairs for all the
defects of the house. Once, the repairs are done the developer will call you to make
another inspection after the repairs.
The contractor will start their work when they get the reports from the owner.
After getting notify all the repairing works, they will give their best to repair all the
defects that already reported by the owner. Mostly the defects that do not require new
material. They will start to repair those defects at the first place. Since, the defects that
requires new material need to wait for the supplier to deliver those things to them.
Once all the material that need is on their hand. Contractor will starts doing it
right after all the material is complete. Most of the materials that need to wait for the
contractor prepare is such a painting, door leaves, ironmongery and other material that
affects the most.
They will making sure everything is done before the time that given by the
developer. It takes times between 2 weeks to 1 Month.
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3.3. Problem Occurred During Construction Work
Where plaster and paintings require heat for the curing phase to reach
their maximum strength and good outcomes, Heavy rain can cause total
defects in the plaster and painting and cause them to discolour and not reach
their maximum strength. Plaster needs to be completely dried and reach the
minimum threshold for it to be effective. Certain chemical reactions will not
occur when temperatures fall below the threshold, causing the plaster and the
painting to not get the good finishing or results that we need.
Mostly, the usual language used is Bahasa, and they still need to learn
the basics of the language to understand us well when receiving instructions.
Since we need to communicate through them, most of the labour is from
Bangladesh.
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3.3.3 Time that taken for completed all the defects
Time taken can be the main reason for problems that can occur during
the construction works. Because time is one of the main problems that can be
discussed by all parties, where all parties need all the work to be done in a
short time. So, all the parties will be happy with the outcomes of the process.
There are a lot of reasons that can cause a delay in time. Such as:
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3.3.4. Type of Defects
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How to overcome the
Types Of Defects Reason
problems
4. Leaking Faucet.
- Incorrect i. Find a source of
installation by the leakage.
the workers. ii. Making sure the
- Can cause an labours install it
effect to the in the correct
painting on the way.
wall. iii. After the repair,
- The faucet will recheck if stills
get rusty. a leakage on that
Figure 3.10: Leaking area.
Faucet.
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How to overcome the
Types Of Defects Reason
problems
6. Stain Wall.
- Stain from the i. Repaint the wall
leakage. based on the
- Plastering works. original colour.
- Water Stain. ii. Making sure the
source of
leakage is no
longer leak, that
cause the stain
on the wall.
Figure 3.12: Wall Stain
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How to overcome the
Types Of Defects Reason
problems
9. Broken Wall.
- Poor i. Checks the
workmanship source of the
of plumber. problem.
- Water ii. Fix the wall
pressures and repaint the
form the pipe. broken wall.
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CHAPTER 4.0
CONCLUSION
In conclusion, Defects Liability Period is one phase that need to focus on, after the projects
done and ready or safe to stay. Which, this phase can identify if the contractor did well in the
task that given. Clients can see the outcomes of the projects based on the quantity defects that
have been reported through the owner of the house. It is also giving a chance to the contractor
to show or prove that outcomes of the projects are in a good hand or not while they are
completing the projects that given by the clients.
Through out the repairing period, the contractor needs to alert with all the reports and make a
fast action to the defects. Which, it is to keep the owner satisfy and felt worth with the house
that they bought. Other than that, keep ready with varieties of defects that might expected to
happen and not. Handling things on something is unexpected is a must, through out DLP
phase. Other than that, developer need to keep eye on the contractor and keep track all the
repairing works. Avoid making a same mistake that can be source of the defects happens
again. Making a same mistake, can lead to waste of money to provide materials and labour
cost.
In other hand, throughout DLP, Owner of the house can check all the defects of the house and
making sure bought a house in a good hand and shape. It also gives owner a chance to repair
all the defects without spending extra money to pay their own contractor to repair all the
defects of the house.
Defects Liability Period is a step where developer, contractor and owner need to give
attention too. Because this Period is important for every parties.
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REFERENCES
Journal:
Asante, L. A., Quansah, D. P. O., Ayitey, J., & Kuusaana, E. D. (2017). The Practice of
Defect Liability Period in the Real Estate Industry in Ghana. SAGE Open, 7(3),
215824401772703. https://doi.org/10.1177/2158244017727038
Alejo, A., Ahmad, R., & Folorunso, C. (2012). Comparative Study of Defect
Liability Period Practice in Malaysia and Nigeria Building Industry. International
Journal of Innovation, Management and Technology, Vol. 3, No. 6.
https://ijimt.org/papers/343-CM336.pdf
Kam, K. J., Lim, X. J., Lim, T. S., & Soon, L. T. (2023). A Study on Building Inspection and
https://doi.org/10.4018/978-1-6684-8253-7.ch013
Hassan, Padzil & Ismail, Zulhabri & Mohd Isa, Haryati & Takim, Roshana. (2011). Tracking
architectural defects in the Malaysian hospital projects. ISBEIA 2011 - 2011 IEEE
Symposium on Business, Engineering and Industrial Applications. 298-302.
10.1109/ISBEIA.2011.6088825.
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