Subic Bay Colleges, Inc.

City of Olongapo

College of Hospitality and Tourism Management

Module for ENTREPRENEURIAL MIND

Prepared by:

Johann A. Muller, MBA

College Instructor, College of Hospitality and Tourism Management

Week 3 Exploring Enterprise Context

 At the end of this module, you are expected to:
1. Provide an answer to the question “How do we best transform our business
processes for the 21st century?”
2. Identify Types of enterprise
3. Explain The Spectrum of Enterprise and the Creation Flow
4. Differentiate the Push vs. Pull Based System
5. Discuss Community Management
6. Understanding the local culture
7. Identify the steps in Enabling Change at the 3 Cultural levels

Business Process
It is a collection of linked tasks which find their end in the delivery of a service or
product to a client. A process has also been defined as a set of activities and tasks that, once
completed, will accomplish an organizational goal. The process must involve clearly defined
inputs and a single output. These inputs are made up of all of the factors which contribute
(either directly or indirectly) to the added value of a service or product.

The said factors of a business processes inputs can be categorized into;

 Management processes
 Operational processes
 Supporting business processes

Transforming the Business Processes for the 21st Century

As aforementioned in the definition of a/any business processes one must be adaptive in
transforming the said processes for the 21st century. The bottom line is that in a dynamic
environment, such as the new competitive landscape of the modern world, firms must develop a
process of continual transformation. This often requires a significant change in many aspiring or
current entrepreneurial/managerial mindsets. A thorough guidelines and principles of Strategic
Management/Intent, Organizational Missions, Technology Revolution, Globalization, and Future
Challenges must always be in the said mindset or significant consideration for the transformation
towards an effective & efficient business process.

The general forms/types of business enterprises, which are actively observed in many parts
of the world, include the following;
 SOLE PROPRIETORSHIP
The single or the sole proprietorship is a business that does not involve partners, but is
owned by one individual who may work alone or employ others.
The main advantage of sole proprietorship is the fact that it is a very flexible type of business
entity, since the owner has complete control over all the aspects of his business and can take
direct and unhindered managerial decisions concerning the future of the business and act quickly
and efficiently. The disadvantages of sole proprietorship become apparent when the business
 tends to grow and its management requires more time.

 PARTNERHSIP
A partnership is a formal arrangement in which two or more parties cooperate to manage
and operate a business. Various partnership arrangements are possible in which all partners
might share liabilities and profits equally or some partners may have limited liability. Not every
partner is necessarily involved in the management and day-to-day operations of the venture, such
as in the case of a "silent partner." In a broad sense, a partnership is any cooperative endeavor
undertaken by multiple parties. These parties can be governments, non-profits, businesses,
individuals or a combination, and the goals of the partnership can vary widely. There may or
may not be a written agreement governing the partnership, but it is generally a good idea to
specify terms at the outset so that disagreements can be settled according to predetermined rules.
In some cases such an agreement is legally required.

 CORPORATION
A corporation is a legal entity that is separate and distinct from its owners. Corporations
enjoy most of the rights and responsibilities that an individual possesses; that is, a corporation
has the right to enter into contracts, loan and borrow money, sue and be sued, hire employees,
own assets and pay taxes. It is often referred to as a "legal person." While its exact legal status
varies somewhat from jurisdiction to jurisdiction, the most important aspect of a corporation is
limited liability. This means that shareholders have the right to participate in the profits, through
dividends and/or the appreciation of stock, but are not held personally liable for the company's
debts.

2 Sides of Enterprise Spectrum;

a. Market-rate compensation
b. Market-rate prices

Push vs. Pull Based System

Push is a control of information or process in business that directs the flow in one straight or
same direction; while Pull is an interlocking set of independent and yet connected flow or process that
is subject to reaction by each step to the other for a complete process to be achieved.

Community Management & Culture

Enterprise Community Management (ECM) is a much wider than just supporting one small team
or community of practice within an organization, but is about having responsibility for building and
sustaining a community across the whole of the organization. In fact as ECM can include a significant
range of responsibilities, in a large organization it undoubtedly needs to be undertaken by a number of
people.

Such activities are likely to include;

  Integrating all social and collaborative initiatives into a common platform
 Planning the new community’s strategic approach
 Promoting and supporting its use within training (both online and face-to-face, but
particularly within induction/onboarding)
 Helping to support its use for team knowledge- and resource-sharing
 Supporting individuals as they build and maintain communities of practice and other
interest groups
 Developing an ongoing program of both face-to-face and online activities and events – to
encourage employee engagement on an ongoing basis
 Helping to model social and collaborative working and learning behaviors as a major part of
helping workers use the technology
 Building the new personal and social skills required for productive collaboration in the
organization
 Measuring the success of community in terms of business performance (not just in terms of
social activity)

Whoever takes on these ECM responsibilities is going to have a significant influence and impact on
the business. At such the local culture & its effects by the impact of changes by any enterprise would
have to be considered very carefully.

There are 3 Cultural Levels to be considered;

 Artifacts & Behaviors - What we see, what a newcomer, visitor or consultant would notice (e.g.,
dress, organization charts, physical layout, degree and formality, logos, and mission statement).

 Norms & Values - What they say, what we would be told is the reason things are the way they
are and should be. Company philosophy, norms and justifications.

 Underlying Assumptions - What they deeply believe in and act on Unconscious, taken for
granted beliefs about the organization and its work/purpose, about people, rewards etc.

References and Supplementary Materials

Books and Journals
1. Jorge A. Camposano, CPA, MBA, Ph.D; 2007;Entrepreneurship for Modern Business;
Mandaluyong City; National Bookstore
2. N. A. Orcullo, Jr., Ph. D.; 2000; Contemporary Entrepreneurship; Mandaluyong City;
Academic Publishing Corporation
3. Mullins, J.W. (2006), The New Business Road Test, 2nd ed. FT/ Prentice Hall, Harlow
4. Worthington, I. and Britton, C. (2006) The Business Environment, 5th ed. FT/Prentice
Hall, Harlow
5. Atrill, P. and McLaney, E. (2009), Financial Accounting for Non Specialists, 6th ed,
FT/Prentice Hall, Harlow