PROPERTY CARE SERVICES BANGLADESH (PVT.

) LTD

POSITION TITLE: Account Executive

MAIN DUTIES:

 All company and department policy are adhered to at all times.

 A high quality, standard and professionalism is maintained and quality service is provided to all PCS
customer at all times.
 All sites operate profitably and all budgeted targets are achieved & maintained.
 Daily attendance and any development to be reported to department everyday.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: ACCOUNTS MANAGER

LIASES WITH: Finance & Support, QA & HR Function, Sales & Pest Management Division.

HOURS OF WORK:

0900- 1700 Saturday – Thursday

Additional work as required due to work load or business commitments.
Will require position incumbent to meet clients during evening hours, weekends etc.

RESPONSIBLE FOR:

 Ensure proper functioning ( Operation, Finance, Sales) of Chittagong Branch.

 Ensure all Company & Department policies are operated by all Department personnel at all times.
 Ensure each site is professionally operated and working according to the contract agreement.
 Ensure each new contract is organized and started in line with the new contract start up process.
 Operates according to quality plan to ensure a high quality of work is achieved and maintained at all
sites.
 Customer are visited regularly of the customer’s comments are followed up.
 To ensure all customer complaint are taken care of immediately and later followed up.
 Informs the Accounts Manager of the potential problem and potential cancellation.
 Assist Accounts Manager to control the overall expenditure of the department, ensuring each budget
target is achieved by closely monitoring site expenditure.
 Identifies training requirements at site level as necessary.
 Monitor the payment of bills and inform department on customer payment problems.
 Sources & develops new service and method of work & systems of work so as to provide a competitive &
effective service at all time.
 Annually sets objectives for self maintain a checklist and schedule of site visit.
 Ensure all checklists and job responsibility of every individual at every site is properly maintained.

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I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand and agree
with the responsibilities mentioned above.

Thanking You

(Mr. Newtan Chakma )

Date:
 PROPERTY CARE SERVICES BANGLADESH (PVT.) LTD

POSITION TITLE: Executive Back-Office

POSITION SUMMARY:

Responsible for the Back office and payroll function related to support services of the company. This includes Correspondence,
Data & Contract, Human Resource and Payroll.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: DIRECTOR/GENERAL MANAGER

LIASES WITH:
Manager Operations, Manager Finance, Personnel of Sales & Marketing Division, Executive (Training & QA), and
Technical sales officer (Pest Management Division).

RESPONSIBLE FOR:

GENERAL DUTIES AND RESPONSIBILITIES:

Correspondence:
 Ensure maintenance of correspondence files.
 Consolidate management report (KPI) data and other documents as required.
 Ensures proper distribution of all internal memos procedures, polices etc.
 Receives and monitors Customer inquiries/complaints, directs them to staff concerned, follow up.
 Any other assignment from the management.
Data & Contract:
 Ensures all customer inquiries are recorded and followed up.
 Ensures master contract/job files are maintained per company policy.
 Ensures confirmation order and internal start up documents are routed internally.
 Assigns contract reference number.
 Prepare renewal documents for all contracts.
 Ensures updating of master data file for all relevant customer data to support billing, payroll, sales and other areas of
the company.
 Maintains master file for all lease agreements, rental agreements, entered into by the company.
 Maintain all employee and business files as required by the prevailing law.
Human Resource:
 To ensure new employees are documented, issued proper identification, assigned payroll status, work assignment.
 Maintains confidential personnel file for each employee.
 Conduct employee assessment and carry out Motivation scheme.
 Record and ensures leave Management policies.
Payroll:
 Check and confirm weekly attendance record.
 Prepare month end payroll statement.
 Organize month end wage review meeting.

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I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand and agree with the
responsibilities mentioned above.

Thanking You

(Jahanara Begum)
Date:
 PROPERTY CARE SERVICES BANGLADESH (PVT.) LTD

POSITION TITLE: Operation Executive

MAIN DUTIES:

 All company and department policy are adhered to at all times.

 A high quality, standard and professionalism is maintained and quality service is provided to all PCS
customer at all times.
 All sites operate profitably and all budgeted targets are achieved & maintained.
 Daily attendance and any development to be reported to department everyday.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: SR. KEY ACCT. MANAGER

LIASES WITH:
Manager (Accounts), Back Office Executive, Executive (Training & QA), Personnel of Sales & Marketing
Division and Technical sales officer (Pest Management Division).

HOURS OF WORK:

0900- 1700 Saturday – Thursday

Additional work as required due to work load or business commitments.
Will require position incumbent to meet clients during evening hours, weekends etc.

RESPONSIBLE FOR:

 Ensure all Company & Department policies are operated by all Department personnel at all times.
 Ensure each site is professionally operated and working according to the contract agreement.
 Ensure each new contract is organized and started in line with the new contract start up process.
 Operates according to quality plan to ensure a high quality of work is achieved and maintained at all
sites.
 Customer are visited regularly of the custmer’s comments are followed up.
 To ensure all customer complaint are taken care of immediately and later followed up.
 Informs the Operation Manager of the potential problem and potential cancellation.
 Assist OM to control the overall expenditure of the department, ensuring each budget target is achieved
by closely monitoring site expenditure.
 Identifies training requirements at site level as necessary.
 Monitor the payment of bills and inform department on customer payment problems.
 Sources & develops new service and method of work & systems of work so as to provide a competitive &
effective service at all time.
 Annually sets objectives for self maintain a checklist and schedule of site visit.
 Ensure all checklists and job responsibility of every individual at every site is properly maintained.

--------------------------------------------------------------------------------------------------------------------------------------------

I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand and agree
with the responsibilities mentioned above.

Thanking You

(Md. Sazedur Rahman)

Date:
 PROPERTY CARE SERVICES BANGLADESH (PVT.) LTD

POSITION TITLE: Account Executive

MAIN DUTIES:

 All company and department policy are adhered to at all times.

 A high quality, standard and professionalism are maintained and quality service is provided to
all PCS customer at all times.
 All sites operate profitably and all budgeted targets are achieved & maintained.
 Daily attendance and any development to be reported to department everyday.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: Accounts Manager

LIASES WITH: Finance & Support, QA & HR Function, Sales and Pest Management Division.

HOURS OF WORK:

0900- 1700 Saturday – Thursday

Additional work as required due to work load or business commitments.
Will require position incumbent to meet clients during evening hours, weekends etc.

RESPONSIBLE FOR:

 Ensure proper functioning (Operation, Finance, Sales) of Chittagong Branch.

 Ensure all Company & Department policies are operated by all Department personnel at all
times.
 Ensure each site is professionally operated and working according to the contract agreement.
 Ensure each new contract is organized and started in line with the new contract start up
process.
 Operates according to quality plan to ensure a high quality of work is achieved and maintained
at all sites.
 Customer are visited regularly of the customer’s comments are followed up.
 To ensure all customer complaint are taken care of immediately and later followed up.
 Informs the Accounts Manager of the potential problem and potential cancellation.
 Assist Accounts Manager to control the overall expenditure of the department, ensuring each
budget target is achieved by closely monitoring site expenditure.
 Identifies training requirements at site level as necessary.
 Monitor the payment of bills and inform department on customer payment problems.
 Sources & develops new service and method of work & systems of work so as to provide a
competitive & effective service at all time.
 Annually sets objectives for self maintain a checklist and schedule of site visit.
 Ensure all checklists and job responsibility of every individual at every site is properly
maintained.
-----------------------------------------------------------------------------------------------------------------------------

I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand

and agree with the responsibilities mentioned above.

Thanking You

(Shamsuddin)
Date:
 PROPERTY CARE SERVICES BANGLADESH (PVT.) LTD

POSITION TITLE: Account Executive

MAIN DUTIES:

 All company and department policy are adhered to at all times.

 A high quality, standard and professionalism are maintained and quality service is provided to
all PCS customer at all times.
 All sites operate profitably and all budgeted targets are achieved & maintained.
 Daily attendance and any development to be reported to department everyday.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: Accounts Manager

LIASES WITH: Finance & Support, QA & HR Function, Sales and Pest Management Division.

HOURS OF WORK:

0900- 1700 Saturday – Thursday

Additional work as required due to work load or business commitments.
Will require position incumbent to meet clients during evening hours, weekends etc.

RESPONSIBLE FOR:

 Ensure proper functioning (Operation, Finance, Sales) of Chittagong Branch.

 Ensure all Company & Department policies are operated by all Department personnel at all
times.
 Ensure each site is professionally operated and working according to the contract agreement.
 Ensure each new contract is organized and started in line with the new contract start up
process.
 Operates according to quality plan to ensure a high quality of work is achieved and maintained
at all sites.
 Customer are visited regularly of the customer’s comments are followed up.
 To ensure all customer complaint are taken care of immediately and later followed up.
 Informs the Accounts Manager of the potential problem and potential cancellation.
 Assist Accounts Manager to control the overall expenditure of the department, ensuring each
budget target is achieved by closely monitoring site expenditure.
 Identifies training requirements at site level as necessary.
 Monitor the payment of bills and inform department on customer payment problems.
 Sources & develops new service and method of work & systems of work so as to provide a
competitive & effective service at all time.
 Annually sets objectives for self maintain a checklist and schedule of site visit.
 Ensure all checklists and job responsibility of every individual at every site is properly
maintained.
-----------------------------------------------------------------------------------------------------------------------------

I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand

and agree with the responsibilities mentioned above.

Thanking You

(Md. Dulal Hossain)

Date:
 PROPERTY CARE SERVICES BANGLADESH (PVT.) LTD

POSITION TITLE: Account Executive

MAIN DUTIES:

 All company and department policy are adhered to at all times.

 A high quality, standard and professionalism are maintained and quality service is provided to
all PCS customer at all times.
 All sites operate profitably and all budgeted targets are achieved & maintained.
 Daily attendance and any development to be reported to department everyday.

ORGANIZATIONAL RELATIONSHIP:

REPORTS DIRECTLY TO: Accounts Manager

LIASES WITH: Finance & Support, QA & HR Function, Sales and Pest Management Division.

HOURS OF WORK:

0900- 1700 Saturday – Thursday

Additional work as required due to work load or business commitments.
Will require position incumbent to meet clients during evening hours, weekends etc.

RESPONSIBLE FOR:

 Ensure proper functioning (Operation, Finance, Sales) of all Branch.

 Ensure all Company & Department policies are operated by all Department personnel at all
times.
 Ensure each site is professionally operated and working according to the contract agreement.
 Ensure each new contract is organized and started in line with the new contract start up
process.
 Operates according to quality plan to ensure a high quality of work is achieved and maintained
at all sites.
 Customer are visited regularly of the customer’s comments are followed up.
 To ensure all customer complaint are taken care of immediately and later followed up.
 Informs the Accounts Manager of the potential problem and potential cancellation.
 Assist Accounts Manager to control the overall expenditure of the department, ensuring each
budget target is achieved by closely monitoring site expenditure.
 Identifies training requirements at site level as necessary.
 Monitor the payment of bills and inform department on customer payment problems.
 Sources & develops new service and method of work & systems of work so as to provide a
competitive & effective service at all time.
 Annually sets objectives for self maintain a checklist and schedule of site visit.
 Ensure all checklists and job responsibility of every individual at every site is properly
maintained.
-----------------------------------------------------------------------------------------------------------------------------

I …………………………………………………….., hereby acknowledge receipt of the Job description. I understand

and agree with the responsibilities mentioned above.

Thanking You

(Kamrul Islam)
Date: