Model Question Papers

M.B.A.

(Sem - II)

Operations Management and Supply Chain Management

Model Question Paper - 1

Time: 21/2 Hours Max. Marks: 50

Instructions to the candidates:

1) All questions are compulsory

2) Each question carries 10 marks.

Q. 1. a) What is mean by operation management? Explain its objectives and Significance.

OR
b) Explain the functions of Operations Management in brief.

Q. 2. a) What are the various criteria of classifying service system?

OR
b) Explain the service system design matrix in detail.

Q. 3. a) What is meant by production control? Explain elements & the importance of

production control.
OR
b) Explain the role of inventory control & implications for inventory control methods.

Q. 4. a) What is mean by LEAN management? Explain its integration with operations

management.
OR
b) Discuss in detail various attributes of customer service in supply chain management.

Q. 5. Write short note on following (any 2):

a) Perfect order
b) EOQ with discounts
c) Gantt chart
d) Mass production
 Model Question Paper - 2

Time: 21/2 Hours Max. Marks: 50

Instructions to the candidates:-

1) All questions are compulsory

2) Each question carries 10 marks.

Q. 1. a) What is mean by quality and Views of quality from various perspectives?

OR
b) Explain the Impact of technology changes on Operation and Supply chain
Management.

Q. 2. a) What are operations processes? Explain the process characteristics of operations in

detail.
OR
b) Explain the process product matrix.

Q. 3. a) Discuss the Capacity Planning and along with also explain the alternatives for
managing demand and supply.
OR
b) What is mean by inventory cost? Explain its various types and behaviour of inventory
cost.

Q. 4. a) Discuss the scope of SCM. And explain SCM Generalized model in brief.
OR
b) What is mean by Production Planning and Control? Explain its functions in brief.

Q. 5. Write a short note on followings (any 2):

a) Impact of global competition on Operation and Supply chain Management.

b) Sources of Data for Forecasting.

c) GOLF analysis
 Model Question Paper 3

M.B.A.

Operations Management

(Sem - II)
Time: 21/2 Hours Max. Marks: 50

Instructions to the candidates:-

1) All questions are compulsory

2) Each question carries 10 marks.

Q. 1 a) What is mean by TQM? Explain its role in Operations Management.

OR
b) Discuss ethical and environmental issues in Operation and Supply chain
Management.

Q. 2 a) What is mean by process flow structure? Explain the types and selection of process
structure.
OR

b) Explain the types of processes and operations systems.

Q. 3 a) What is meant by Demand Forecasting? Explain the objectives of demand

forecasting.
OR

b) Explain the concept of inventory. State and explain the types of inventory and
reasons for keeping inventories.

Q. 5 a) What do you mean by customer service? Explain its objectives and importance.

OR
b) Explain the supply chain management and customer service linkage.

Q. 6 Write short note on following (any 2):

a) Internal Customers.
b) Service Blueprinting
c) Shortage cost