Ultimate Dubai

Duration: 5N/6D
Destination: 5N Dubai

Inclusions:

• Accommodation on twin sharing basis

• Meals: Breakfast
• Dubai Airport Transfers on Private
• Marina, Dubai City tour, Dessert safari and Dhow cruise (SIT)
• 124-125 floor burj khalifa (non-prime time)
• All taxes Included

Hotel Details:
City Hotel Name Room Type Number of nights Meal plan
Dubai Orchid hotel Deira Stanard room 5 CPAI

Flight Details:

Date Airline Sector Departure Arrival

23 April SG- 59 Mumbai – Dubai 01:45 03:55
28 April SG 60 Dubai– Mumbai 16:10 21:05

Price Details:

Total cost for 2-Adults on twin sharing basis: INR. 122,999/- (Inclusive of all taxes)

NOTE: ABOVE MENTIONED PRICE AND HOTELS ARE SUBJECT TO AVAILABILITY AND CAN
CHANGE AYTIME WITHOUT ANY PRIOR NOTICE, FINAL PRICE WILL BE SHARED AT THE TIME
OF CONFIRMATION.

NOTE: VISA IS NOT INCLUDED IN THIS PRICE

payment Policy (Only Land Package) (* D here is Departure Date)

If Travel is D-7 then we need 100% payment in advance
If Travel is between D-8 to D-20, We need 50% of the payment in advance
If travel is between D-21 to D30, we need 25% of the payment in advance
Minimum 25% of payment is required at the time of booking

Payment Policy (With Air Inclusive Packages) (* D here is Departure Date)

If Travel is D-7 then we need 100% payment in advance

If Travel is between D-8 to D-20, We need 50% of the land package & 100% of the flight cost
If travel is between D-21 to D30, we need 25% of the land package & 100% of the flight cost
Minimum 25% of the land package & 100% of the flight cost.

Cancellation Policy (Only Land Packages)

Timeline Penalty
25% of the package cost will be charged as a
30 or more days prior to departure penalty.
Within 30 days before departure 100% of package cost will be charged as penalty

Cancellation Policy (With Air Inclusive Packages):

Timeline Penalty
Airfare cancellation as per airlines policy and 25% of the
30 or more days prior to departure land package cost will be charged as a penalty.
Within 30 days before departure 100% of package cost will be charged as penalty

Package Exclusions:

● Meals other than those specified above

● Personal expenses like portages, tips, laundry, mineral water etc.
● Monument entrances, camera charges, etc.
● Any activity not mentioned in the inclusions
● Travel Insurance
● Additional cost due to flight cancellation/ roadblocks, Political unrest etc

Terms & Conditions:

Please take the time to read and understand these Terms and Conditions set out below prior to booking a
trip with OYO. OYO is strongly recommended that customers carefully read all information relating to their
trip on OYO website and Application. Customers will be deemed to have accepted this Terms and
Conditions after making full and/or half payment to OYO or its agent for the trip/package.
OYO reserves the right to change, delete or add new terms. It is the customer’s responsibility to read and
accept these Terms each time he/she makes a travel reservation. Customer’s continued use of OYO
services after changes, deletions, or additions have been made to these Terms shall constitute customer’s
acceptance thereof. In case of any disputes, the OYO reserves the right to make final decision.

1. OYO do their best to provide accurate and up-to-date information on website and/or Application,
but errors may occur. Please confirm pricing and details with us prior to making a booking.
2. Given rates are inclusive of all taxes. In case of any change in tax structure based on government
norms which is applicable at the time of check-in or during the tour, shall be charged directly.
3. Once customers booking is fully/partial paid the package price will not change, unless: 1) you
request Changes or Customizations to your booking; 2) new or increased government taxes or
fees are implemented that apply to your package or its components. In either case, OYO will
inform you how your package price will be affected on basis of enquiry by customer.
4. Room occupancy will strictly be in accordance with the one, confirmed at the time of booking.
5. In case of Triple sharing room, rolling mattress will be provided for third person. Occupancy
regulations for Family rooms and other Club rooms will be in accordance with Hotel’s policy only.
6. When you purchase flights from OYO (as part of a package), we act only as a sales agent for the
applicable airline, and flights and fares are subject to the rules and policies of the airline. Any
amendment in issued flight tickets, like – Change in Dates, Names, timing, airline or any other
information will attract amendment charges as per Airline’s amendment Policies.
7. Given hotels and rooms are on confirmed state but in case of any unexpected situation/local
government notification or any technical fault which lead to the cancellation/overbooking of any
booked Hotel, OYO reserves rights to change the hotel and provide any other hotel of similar
standard.
8. Flight ticket cancellation / Refund is strictly in accordance with Airline’s cancellation/Refund
policies.
9. OYO Shall not be responsible for any Loss of Baggage / Loss of Belongings / Broken Baggage at
Airport or anywhere else.
10. Flight timings are to be kept into consideration while reaching to the airport. OYO shall not be
responsible for any incidence where customer is not able to reach airport / Board the flight due
to any reason of personal nature, Insufficient time duration in connecting flights or any other
reason related with airline’s governance like – Delay in Flight, Change in timing / Overbooking by
Airline or any other factor. Vehicle provided during tour will follow the tour plan specified in the
itinerary. Driver in any way will not be deviated from the specified / common route.
11. Vehicle provided during the tour will not be on disposable basis. Any travel, after the activity
decided in tour will not be permitted. Late evening / late night drive apart from designed plan will
be prohibited.
12. There are some monuments/areas, restricted for Vehicle entrance by the local authorities. In any
such case, Vehicle will drop you till the nearest possible point and further arrangements will have
to be managed by you/customer only.
13. Vehicle will not be allocated on the leisure day (day free for relaxation).
14. Air Condition in Vehicles will not be operational on hilly areas (due to mechanical reasons). Driver
reserves the rights Switch off /operate AC as per the terrain’s, climatic and Vehicle’s conditions.
 15. Any entrance fees, monument fees or any other activity charges , including but not limited to
charges in relation to parking, transportation, tolls, taxes, camping, admission, meals etc., will not
be included in the package until and unless so specified specially in inclusion section.
16. In case of any natural calamity or any other force majeure incident, OYO reserves the rights to
modify/change or cancel the partial or complete tour Package. OYO shall not be held responsible
for refund/Compensation in any such circumstances due to such unforeseen event and/or
irresistible force, Act of God, etc.
17. Package price is a consolidation of different components inseparable in nature in terms of
costing. Any unused service (s) or difference in cost due to any reason, will not be refunded back
and shall be chargeable to you/customer. The customer shall not have right to claim such amount.
18. In the event of any natural disaster, unforeseen circumstances, or other force majeure event, OYO
reserves the right to modify, change, or cancel part or all of the tour package. OYO shall not be
held liable for any refund or compensation under such circumstances, as these are considered
beyond the control of OYO. This includes, but is not limited to, acts of God, irresistible forces, and
unforeseen events.
Additionally, OYO reserves the right to modify or cancel the tour package, in part or in whole, at any
time before the start of the tour or a specific part of the tour. This right applies for various reasons,
including but not limited to acts of God, acts of god (whether foreseen or unforeseen), and unexpected
circumstances. In all such cases, a refund will be processed according to OYO's Cancellation Policy,
which is applicable at the specific point in time when the modification or cancellation occurs.

19. Refund on cancellation (Cancellation in accordance with Cancellation Policies) is strictly dependent on
Cancellation policies and the refund process will take minimum 14 working days.

20. In case of any on ground issues with any third party, OYO shall try to support in all possible ways but
shall not be held liable for the act and hence will not be liable for any sort of compensation. OYO’s liability
in relation to the Package shall at all times be limited to those circumstances where an express liability has
been cast on it under these Terms.

21. In case of non-payment of package cost or any unpaid component of the Package, the voucher shall
stands null and void.

22. This voucher consists of services which were agreed by mutual consent (Offer and acceptance), at the
time of communication for quotation. Holding the Voucher, customer is expected to be in acceptance of
the OYO Services and is expected to have clarified all tour related queries beforehand. Any deviation in
personal expectations level, will not bound OYO, for any sort of modification, during the tour.

23. OYO’s entire liability to the Client for any claim arising out of this Package / browsing the website/
application, shall be limited to the amount equivalent to the price paid by the customer for the Package
giving rise to such claim minus all applicable taxes and third-party charges.

24. OYO shall not be liable to pay for any loss suffered by the Client, if it is found that the Client had been
in violation of any express or implied directions given by or on behalf of OYO, applicable law, rule and / or
regulations.

25. No offer, promo code or discount shall be applicable to this Package unless so expressly notified by
OYO on its website and this Package cannot be clubbed with any scheme, offer, and package of OYO or its
associates. OYO shall not be liable for any promotions, coupons, or prior payment
communications/intimations received from any third-party payment platforms or individuals not affiliated
with OYO. Any payments made based on such promotions or communications will not be reimbursed by
OYO due to the potential for misunderstanding or fraudulent activity.

26. All grievances shall first be raised with Customer relationship team within 10 days of the occurrence
of such event. In case no resolution to such grievance is provided by Customer relationship team within
30 days, the Client shall have the right to escalate the dispute in the accordance with these terms and
OYO’s applicable policies.

27. Customer shall be liable to reimburse OYO for any and all losses suffered and / or charges incurred as
a result of the Client’s actions, direct or indirect, in relation to Client.

28. This Package shall be governed by laws of India, and all disputes in relation to this package shall be
resolved via arbitration in Delhi in accordance with the Arbitration and Conciliation Act, 1996. The courts
of Delhi shall have the exclusive jurisdiction in relation to any matter arising out of the Package.

29. This Package and all of your rights and obligations in relation to the same are non-transferable and
cannot be assigned without the prior permission of OYO.

Thank you for choosing OYO Holidays