Feedback is important because it allows for effective listening, motivation, and improved performance by facilitating continued learning. Effective feedback is specific, descriptive, focuses on changeable behaviors, is asked for rather than imposed, is well-timed, clear, accurate, and the right amount. The feedback sandwich structure provides positive feedback first, then constructive criticism, and ends with more positive feedback to soften the criticism.
Feedback is important because it allows for effective listening, motivation, and improved performance by facilitating continued learning. Effective feedback is specific, descriptive, focuses on changeable behaviors, is asked for rather than imposed, is well-timed, clear, accurate, and the right amount. The feedback sandwich structure provides positive feedback first, then constructive criticism, and ends with more positive feedback to soften the criticism.
Feedback is important because it allows for effective listening, motivation, and improved performance by facilitating continued learning. Effective feedback is specific, descriptive, focuses on changeable behaviors, is asked for rather than imposed, is well-timed, clear, accurate, and the right amount. The feedback sandwich structure provides positive feedback first, then constructive criticism, and ends with more positive feedback to soften the criticism.
Specific General Descriptive Judgmental About Changeable Behavior About Unchangeable Behavior Asked for Imposed Well time Too late Clear Unclear Accurate Inaccurate The right amount Too much/little
The Feedback Sandwich
Give positive feedback Provide constructive criticism Give positive feedback
This feedback tool consists of three components (Kiss Kick Kiss)
• Begin with the positive feedback • Then introduce the constructive or negative feedback • Close with specific that which builds up the learner’s trust and comfort