The document discusses various aspects of mapping out and analyzing a sales process for a cloud solution, including creating process maps and flow charts, conducting stakeholder and persona analysis, developing requirements, testing features, and verifying the solution meets requirements.
The document discusses various aspects of mapping out and analyzing a sales process for a cloud solution, including creating process maps and flow charts, conducting stakeholder and persona analysis, developing requirements, testing features, and verifying the solution meets requirements.
The document discusses various aspects of mapping out and analyzing a sales process for a cloud solution, including creating process maps and flow charts, conducting stakeholder and persona analysis, developing requirements, testing features, and verifying the solution meets requirements.
A Story using Personas Acceptance Criteria*Clarity to the team? Acknowledge…Successfully tested Annotated Process Flow… As a Sales Crerk… Ask Questions To...On Shared Goals… Ask the Support manager Assign a bug to the… Business Leaders, middle… Capability Model*”Prospect To Contract” Create a Process map Detailling Current State Analysis*BA utilize? Demo Standard Features Describe work with others Develop a process map Development and QA Teams Document the current State, OFFER Enterprise Analysis*Service Clouda Enterprise Analysis*VP Entity Relationship Diagram(ERD) Escalate the Concern… Gather Business Requirements… Hold A Kickoff Meeting… Inspiring*30% Interviewing* SL`s It Builds a Shared… Items that are crucial to Journey Map*Service cloud Journey Map*Service cloud and experience… Journey mapping*SQS – SGS Log a defect for the name Manual Effort Meet With stakeholders...Current State Number of passed test Organization Edition and license type Organize a brainstorming session Persona Analysis*People Who Prepared a RACI Present Recommendations Process Map*Including CRM Analytics Process Mapping*CK Wants Quality Assurance testers Recommend Clear Review the Effort… Scope Statement Specification*the objective Shadow An Operation*SGS Stakeholder analysis*5000 Stakeholder Analysis*BA Gatther Stakeholders*Scoping Process ? Start writing epics and user The Business teams Affected The Previous VP´s…FAIL… The project team FALIED User Stories*Ambiguity Using Live Workshop to map Using Strategy analysis, define V2MOM Value Stream map*experience Cloud Verify Requirement Virtual Whiteboarding Work is Generraly Project – Based Work with business stakeholders Write test Scripts…