Please contact us if you or your organisation comes into contact with anyone

who says they are at risk of becoming homeless or they are sleeping rough:

We provide a 24 hour, 365 day service for advice and homelessness prevention.
Assistance ranges from working with households to avoid mortgage arrears re-
possessions to placing people immediately in emergency accommodation. During
normal office hours a full service is offered but outside of these hours a more limited
service is provided to deal with emergencies.

We have arrangements in place for people who are sleeping rough and we can
provide a temporary place to stay in Saltbrook Place in Lye. This may consist of a
temporary bed, an en-suite room or use of their facilities overnight as a place of
warmth and safety. Saltbrook Place also has facilities to accommodate people with
dogs. Access to these facilities can be arranged by calling 0300 555 2345.

Homelessness Prevention and Response Team - Dudley Council Plus 0300 555
2345 https://www.dudley.gov.uk/residents/housing/housing-advice-and-
support/homelessness/

If you see somebody sleeping rough in the Borough but you do not want to approach
the person, or you can see that somebody has recently been using a place to sleep
rough, please report this information to us. Please be as specific as you can about
the location and the date/time that you have seen the person. Please make sure
that you only report information on recent sightings (within 24 hours of sighting). You
can also report this information to us through Streetlink.

Streetlink
Streetlink is a national rough sleepers reporting facility that can also be used. Any
reports that are made for the Dudley Borough area are passed from Streetlink to our
Homelessness Prevention Team for investigation/action.
https://www.streetlink.org.uk/StreetLink_HomePage
0300 500 0914

Other help that is available from voluntary organisations/charities:

The Loaves n Fishes resource centre is located at Provision House, 80-81 High
Street, Dudley, DY1 1PY. 0121 285 3970. It is open Monday to Friday 8.30am –
4pm. They offer the following for rough sleepers:

 Toiletries/an opportunity to freshen up

 Clean underwear or other clothing if needed (wanted)
 A carry bag which contains - food, toiletries, sleeping bag or blanket and other
items (dependant upon each person’s needs)

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