IES XII

Sample Suppl
Paper (for Practice)
2 ementary Material 335
KTX Group is rollingout an
initiative to help create
option. Through motivation and leadership the wealth for its employees
through the
commitment to the success of
the group. The management will help
following importance of individuals im pl
to developement ation of Employee Stock
Management helps in achieving personal objectives team spirit,
management is highlighted above: ccooperation and
Management helps in the development of society (1 mark)
(c) Management creates a dynamic organisation
i Management increases efficiency
Unlike professions Such as medicine or law
worldis it mandatory for a manager to which require a practising
possess any such doctor or lawyer to possess valid degrees, nowhere in the
scsed above which is not being
strictly met professional
degree. Identify the
a) Well defined body of knowledge
by management.
(b) Restricted Entry
characteristic of the profession being
(c) Profesional Association (1 mark)
(d)Ethical code of
"The nature offthe relationship
of our country with conduct
of the Business Environment? forcign countries', is a major element of
which of the following
(a) Social Environment
(b) Legal Environment components
(c) Political Environment (1mark)
St Ae nart of regulations to be (d) Economic Environment
ntant information for potential tollowed by advertisers, the advertisement for a new
brand of baby food for infants
Aimension of the business environmentbuyers that it is "Not
recommended
is highlighted in the above for infants under the age of four months".provides
(a) Social Environment statement? Which
(c) Political Environment (b) Legal Environment (1 mark)
0s The sum total of all (d) Economic Environment
individuals,
affect its performance is known as institutions and other forces that are outside the control ofa
business enterprise but that may
(a) Business environment
(b) Social environment (1mark)
(c) Political environment
(d) Economic environment.
0.6 Aiming to revive Jammu and
Kashmir's attraction as a top location for film shooting the J&K
of incentives to the filmmakers, such as film
low long term interest rates, for films with policy, 2021 offers a host
themes shot in J&K, for giving work subsidies and
opportunities to local artistes, etc. This will have an impact on patriotic
state. Which component of business environment
and certain other
business enterprises in the
is highlighted above:
(a) Specificand general forces (b) Technological environment (1 mark)
(c) Economic environment
(d) Totality of external forces
ead the following text and answer question number 7-9 on the
basis of the same.
arthl, the name has been associated with the manufacturing and sale
of
Tetal fashion clothing outlet in Ahmedabad. Sarthi Cosmetics was Fashion products since 1960, when Kapil Saarthi opened his
incorporated in India in 1940, and became a member of theS
amuly of companies in 1959. Sarthi Perfumes began operations in Gujarat in an existing
portant difference berween S&M and most other companies is that instead of administrative S&M facility in 1985.
180 operating as one large corporation it operates as
smaller companies cach focused on a specific product and area, implying selective dispersal of authority, recognising the decision
need four autonomy, as decision making authority is pushed down the chain of command. It enables the company to maintain
Q70communication
lamong
dentify hierarchical
the
with customers and employees, and accelerate the development of talent.
philosophy that is being followed by S&&M through which it is dividing the decision making responsibilities
levels. (1 mark)
la) Delegation of (b) Decentralization of authority
(c) Division of workauthority (d) Span of management
is there, need to apply the philosophy being followed by S&M, with caution? (lmark)
(a) As it can
cause a delay in communication
(b) As it
(c) As it can cause disintegration of the organisation
(d) As it can increasethe
can reduce workloadof growth
thechances of the topof the
management
firm
Q9 The application of the philosophy discussed above can foster asense of competiion amongst the departments, which in urn
help the firm in the following manner: (1 mark)
la) Facilitates growth (b) Better control
) (d) Quick decision making
Relief to top management
 Supplementary Material the owner of
BUSINESS STUDIES XII Mr Suresh, 1shato
336

Q.10 Isha Machines was a renowned name for

declined
quality sewing
during the last three
to
1960.
machines since directed the
months. He
prepare a
Production
Manager
pertormance report of the
Ma ch
findine
workers the
s
out
wa

worticd as the
rcason. The
production had ordered the different
Production Manager
supervisors

that is related to one of the

functions of management.
performance.
woing
(1 matk)
under them.
the Production Manager Measurementofactual
ldentify the step taken by (b) TakingCorrective Action
Standards
(a) Setting Performance (d)
(c) Analysing Deviations qualitative standards?
following is an example of table in afast food chainhaving
self-service (l martk
211 Which of the wait for a
a customer to
(a) Timnc taken by a task
performing
(b) Time to be spent in
(c) Cost to be incurred
produced and sold
(d) Product units to be market?
Q.12 Which of thcfollowing is not a
participant in themoney
(b) SEBI
(1 mark)
(a) RBJ (d) NBFCs
(c) Mutual funds
short-term funds for meeting the temporary shortages of cash and obligations and
Q.13. cnables the raising of
funds for earning returns.
the temporary deployment of excess (b) Money Market
(1 mark)
(a) Capital Market (d) Secondary Market
(c) Primary Market
Q.14. The essential function of a to
is facilitate the transfer of investible fundsfrom savers to
secking to establish new enterprises or to expand existing ones through the isSues of securities for the frst rime entrepreneurs
(1 mark)
(a) Capital market (b) Money market
(c) Primary market (d) Secondary market
Q15 The document prepared in the process of online trading of securities that is legally enforceable and helos to seril Af
claims berween the investor and the broker:
(a) Broker-client agreement (b) Trade confirmation slip (1 martk
(c) Contract note (d) Demat account
Q.16 Marketing mix is the set of that the firm uses to pursue its marketing
(a) Production tools (b) Promotional tools
objectives in the target market.(1 mark)
(c) Marketing tools (d) Selling tools
Q.17 Abrand or part of the brand that is given legal
(a) Brand Mark protection is called (1mark
(c) Brand (b) Trademark
(d) Brand name
Q18 Aperson feeling hungry may get food by
willing to accept the same for food. The offering to give money or some other product or service in return to someone wa
(a) Exchange mechanism important feature of marketing illustrated above is: (1matk
(c) Creating a (b) Customer value
Q.19 Zolo, a marketermarket offering
of cars having 40 %of
(d) Needs and wants
in next few years. For the current market share of the
achieving share to 70%
this
aspects. ldentify the function of objective the manager of the company country aims at increasing the marketcovering various
(a) marketing specified the action programme
(o) Customer support services discussed above: (1mart)

Q.20 Sryle Product

and Fit,desi
a
gning and
development
(b) Gathering and Analysing market
(d) Marketing Planning information
of its footwear manufacturing company has to
products as more efficient
firm which has made the firm substitutes have been decided inoffer 50 %off on all its products due totheincluded
fall in demand
bythe
(a) resort to introduced the market. Identify the pricing objective (Imart
(b) Obtaininginmarket share leadership discounting its product.
Surviving the
(c)
(d) Attainintheg productcompet
Protect
itive market
quality
Q21 Ashita and interest of publicleadership
order for 1,Lakshi ta are employees
000 bracel
bracel ets working in
Dazzling securedan urgen
cost ofets each at a cost of100 were
that to be delivered cnterprises dealing in costume jewellery. The firm
producing
500
per within 4 days. They were assigned the responsibility of
State whether55,000 whereas, Lakshita bracelet.
atthe
Ashita was stipulatedtime
Ashita and Lakshita arewas able to produce able to produce the required number within the
only 450 units at a cost of 90 per unit. 3 marks)
 0.22ldehl (3 m
measures the
potential of an employee for learning new skills.
)
an indicator of a person's learning ability.
(i) is
iii) measures the actual skills possessed by an employee.
Q23(a) Analysing deviations' is an important step in the process of controlling. It is therefore important to focus on key
sres which are critical to the success of an organisation.
ldentify and explain the concept discussed above with an example.
OR (3 m
brcing deviations' is an important step in the process of controlling. It is
rions to the notice of the management which go beyond the permissible limit.therefore important to bring signi:
ldentifyand explain the concept discussed above with an example.
Q24(a) Due to various malpractices and multiplied investors grievances the Govt. of India decided to set-up a separate regul
Lde to protect the interest of investors and to regulate the securities market.'
ldentify the regulatory body set-up by Govt. of India for the above stated
ia) State any two objectives of the regulatory body identified in (i) above. purpose.
(3 m
OR
Kirida after completing her MBA degree was interested in
ncde whowas a regular trader in securities market. He buying the shares of reputed companies. She consultec
cioned a broker-client agreement. She provided details ofreferred her to a broker, India Securities (P) Ltd.' with
whom
her PAN number, bank account, date of birth,
Securities (P) Ltd. to open a trading account in her name. etc. to
rransactions in the securities market and a demat account for Thereafter she was asked to open a bank account for
Kiridahas performed some steps of screen-based trading holding and transferring securities in the demat fo
three steps. procedure for buying and selling of securities. Explain the
6 a) Rahul has just completed his
B.Tech. and joined a leading company
market share, the company is planning to enter
rrained workforce. The Human Resource into the manufacturing ofmanufacturing inverters. To capture 70%of
solar inverters. To achieve this target it requ
for training the workforce. State any four Manager asked Rahul to give any five benefits to the organisation, with rease
Rahul in his reply to the Human Resource benefits of trained workforce to the organisation that might have been sen:
Manager.
(4 mar
OR
b) Gautam Natarajan is the
founder of
quality filter coffee. He is known for hisBrewed Beans Coffee', a famous chain of 2loutlets in South India, selling h
assets of an organisation. He often quotes,leadership and vision. He believes that human resources, are the most import
can break. your business." This is the "The right people can help you take your
reason he considers the function of business to the top, the wrong peo
the organisation structure to be the most management
critical and fundamental to organisational that fills the various position
State any four points of
026 Riva was working as a importanceof the function of managemnent that has been performance.
manager in a hotel. During COVID-19 she lost her job. Now sheemphasised by Gautam Natarajan.
Wzs providing immunity-boosting food. Her has started her own restaurant whi
Oother areas with her restaurant was a success and she was earning a good profit. To benefit the peo
immuniy-boosting
Sae appointed three managers. food, she thought of starting three restaurants in three
She told all the managers that to be different cities. For th
WOTKng in their respective teams about the work successful it is necessary that they should guide the peop
to be done by
added that mere transfer of views or information is not them, when they should do it and how they should do it. S
Proper sufficient, it is necessary that their instructions are implemente
perspective, that the organisation may achieve its objectives. To improve the
so
Bgested that they develop insights into causes of behaviour performance level of
of people. They have to make subordinates act inemployec
Manner to achieve a desire
b) ldentify organisational
goals.
and state the function of management discussed in the above para.
a State any three points of importance of the function identified in (a) above.
GDFS Limited are the manufacturers of consumer goods. The demand for their
products was
(4 mark:
Cr the outbreak of COVID-19. In spite of fall in
demand, the company assured its employees continuously declinir
Tetrenched from the job. Name the category of incentive and the incentive offered to the employees. Also
nore incentives of
that no worker will
the same explain any tw
categOry. OR
(4 mark
Mr.
Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on the business of manufacturing various
biNasvcauli,ts. who had recently completed his MBA, to find out the reason.
Ihere was a lot of discontentment in the organisation and the targets were not being mnet. He kinds
asked his sor
 father
SupplementaryMaterial his
father. His
each
didnt believe i
BUSINESS STUDIES
XII
were in che
hands ot understand
to
orher messages
s
in
enterprises able
338 were not
making of the the emplovees not met. because of
decision and were communication barriers which Bi
Naval found that all both the emplover and targets
emploves As a result.emplorees were not happy rwo
the from above any (formerly known as British
Thus lines
Steel raisedStel) aidebn
same sense. quoting the acquired Corus, world. Tarta
by in the
Identif and aplain achieve its target. private sector has producer
Enterprises was not able
to Indian largest steel Steel UK. a special purpose vehicle
biggest steel
in the
producer
Q.28 Tata Steei. the billion in 200 rransaction.
the fifth
Tata Steel
This makes The deal will be paid for
by TataSingapore subsidiary.
through a Another company(SPV)of the
Steel which will
deal worth S8.6 finance the from Tata Steel routed shares along with Tata the invest an equ
billion to
SPV reveived
funds dollars for preference to finance take-over. Tata
of ver S8
up tor the purpose. This invested $ I billion about 36.500 crores of rupeescapitl structure of Tata Steel.
the
Steel raäiset
Tata Sons Ltd.. compan:. arranged decision aftected Corus, (formerly
lata group. Steed. the acgquirer
amount. lata ombination of debt and eguiy: This
sector has
acquired
and
known British Stcel)
as
private here state any two tactors
this amount through a
steel producer in
(a)Tata Steel. the biggest in 200-. Identifr the
theIndian
financial decision
highlighted
affecing this
$8.6 billion transaction...Tata Steel raised this amount through a
a deal worth
decision.
a debt of overSs billion to
finance the
highlighted here and state any
combinatimaronksof
two factors affecting this decision. (4
Tata Steel raised financial decision i00 each. For expansion purpose the
(b
and equitv: Identif the I0.00.000 divided into shares of alternatives for raising funds: company
debt
Limited has a share capital of management is considering the tollowing
Vedansh
Q29 of 5.00.000. The
requires additional funds Equity shares of100 each
Alternative l: Issue of 5000Debentures of5.00.000 thar the s
Alternative 2: Issue of 10% (EBIT) is 4,00,000 p.a. Assuming roo
Tax
companv's present Earnings Before Interest andalternative should be used by the companv in order
The expansion, which
Investment remains the same after Tax rate is 50%. Show the working. (4 mark
t
shareholders. The consumer complain
returns to the equity Consumer Protection Act, 20I9. Also state when can a of 'Srate C
Consumer as per satistied with the decision
Q.30 Give the meaning of National Commission'? If the consumer is not
che 'State Commission' and (4 marks
Commission' where can he/ she appeal?
and National
food processing and selling its products under a popular brand. Lately bin
rhe
Q.31 F limited was engaged in the business of for processed food was
was expanding due to good quality and
reasonable prices. Also with more people working the market
in on the
increasing. New plavers were also coming to cash overtime.
new trend. In order to keep its market share in the short run the company directed its existing workforce to work
efficiency of the workers declined. Sometimes
But this resulted in many problems. Due to increased pressure of work the that were previousy
the subordinates had to work for more than one superior resulting in declining efficiency. The divisions
working on one product were also made to work on two or more products.
This resulted in a lot of overlapping and wastage. The spirit of teamwork, which had characterised the companv. previousy
was beginning to wane. The quality of the products was beginning to decline and market share was on the verge of deaTeae
Actualy the company had implemented changes without creating the required infrastructure.
ldentify and explain briety any three principles of management given by Henri Fayol that were violated by the company(6marks
(6 marks
Q.32 (a) Explain the following statements related to the planning function of
management:
(i) Planning is closely connected with creativity and
innovation
(ü) Planning will be a futile exercise if it is not acted upon or
(iü) Planning is the most challenging activity for the implemented.
(iv) Planning is a pre-requisite for management
(v) Planning is purposeful. controlling.
(vi) Planning is not an exclusive
function of top management.
OR trom other no
(b) An auto company CLid. is Competition
Consumers whoar
and existing players in the facing a problem of declining market share due to increased thefutu
price sensitive. C Ld. market. Its competitors are introducing lower priced models for massStandingintechnologica
For quality conscious
realized that it needs to take Steps immediately to improve its market new reamw
consumers, CLimited plans to models with added features and This
advancements. The company has formed a team with introduce new
from all the levels of management. stratcg
brainstorm and will determine the steps that will be representativesorganisation the above
Explain the features of Planning adopted by the for implementing
highlighted in the siuation given above.