Gulf Business Solutions

GBS

Gulf Business Solutions

(GBS Saudi)
COMPANY PROFILE

GULF BUSINESS SOLUTIONS (GBS)

THIS DOCUMENT IS THE PROPERTY OFGULF BUSINESS SOLUTIONS, FROM NOW ONWARDS CALLED (HEREINAFTER REFERRED TO AS “GBS”). ALL INFORMATION
HEREIN IS CONFIDENTIAL TO Gulf Business Solutions AND MUST NOT BE COPIED OR DISCLOSED TO ANY THIRD PARTY WITHOUT THE PRIOR WRITTEN CONSENT OF
GBS GULF BUSINESS SOLUTIONS.
Contents
Company Overview .............................................................................................................................................. 2
About Gulf Business Solutions ......................................................................................................................... 2
Our Vision ............................................................................................................................................................. 3
GBS Solutions & Services ..................................................................................................................................... 4
Enterprise Networking and Wireless ............................................................................................................... 4
Data Center....................................................................................................................................................... 5
Hybrid/Multi-Cloud .......................................................................................................................................... 5
CyberSecurity.................................................................................................................................................... 6
Services ............................................................................................................................................................. 6
Collaboration .................................................................................................................................................... 7
Internet of Things (IoT) .................................................................................................................................... 8
Structured Cabling and Passive........................................................................................................................ 9
Site Preparation/Electro-Mechanical .............................................................................................................. 9
Professional Services .......................................................................................................................................... 10
Managed Services............................................................................................................................................... 11
Project Management.......................................................................................................................................... 12
Project Management Methodology .............................................................................................................. 12
GBS Project Framework ................................................................................................................................. 13
IT Project Management Services ................................................................................................................... 13
Key Technology Partners.................................................................................................................................... 14
Our Customers.................................................................................................................................................... 15
Our Presence ...................................................................................................................................................... 16

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 1

Company Overview

About Gulf Business Solutions

Gulf Business Solutions (GBS) is a leading Systems Integration and IT Services company in the Kingdom of Saudi Arabia
that provides world-class business solutions through its expertise in various domains and partnerships with international
firms of repute.

GBS has established strong industry ties, with the highest level of accreditation achieved with HP, Juniper, Cisco, DELL,
Belden, and Microsoft Partner in addition to an eco-system of complementary vendors.

This enables us to deliver a breadth of best-of-breed solutions to its customers through our teams of Pre-Sales, post-
sales, project implementation, and support experts. GBS has become a highly preferred IT service provider of choice
with its diverse portfolio of offerings, which includes new technologies that encompass the Internet of Things (IoT),
mobility, security, Big Data, and the cloud - all designed to help customers improve processes, reduce data center and
infrastructure costs, manage risk and governance and enhance top-line revenue.

The company works with its clients through a combination of deep-level business and technical expertise, extensive
knowledge of today’s technologies, and a mature and highly capable delivery and services infrastructure reinforcing
GBS’s leading position among IT companies in the KSA. GBS is renowned for bringing a number of new technologies first
to the local market.

Our vision is to bring out the best in everyone we work with, be it our staff, our customers, or our partners.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 2

Our Vision

 Expand market share by focusing on different market segments through discrete channels.
 Each entity is based on a cellular model with its own autonomous management and partnerships.
 Grow utilizing internal financial and human resources (reinvesting profits and promoting from within).
 To be recognized as a leading provider for IT solutions and services that combine Trust, Quality and Proficiency.
A world where our clients achieve their business goals and growth strategy through our state-of-art
technologies and end-to-end Information Technology solutions and services.

“Be a high integrity partner, providing world-class technology brands and solutions into
emerging markets and focusing on customer satisfaction”.

 A Highly Motivated Team

 Efficient Management
 Pre and Post-Sales Support
 Consulting and Support in project handlings
 Configuration and system integration
 Competitive pricing
 Product availability
 Technical Support

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 3

GBS Solutions & Services
Enterprise Networking and Wireless
Networking expertise connecting businesses to the world

In today’s competitive business environment, organizations need to leverage every available advantage to
optimize productivity, improve outcomes, and drive mission-critical initiatives. It’s hard to imagine anything
more essential to realizing these accomplishments than a reliable network. Whether performing daily tasks,
managing remote teams or driving long-term projects, users across each organization rely on the speed and
stability of an always-on, future-proof network infrastructure that expedites communication and supports
seamless collaboration.

GBS specializes in designing and building out complex enterprise networking and wireless solutions for
organizations large and small, architecting scalable, flexible solutions that empower users to do more. These
solutions include:
 Enterprise networking
 Wireless and mobility
 Software-defined WAN (SD-WAN)
 Software-defined networking (SDN)

With an organization’s technology needs defining purposeful design, we build and implement customized
networks and integrated connectivity solutions that can increase efficiency, reduce cost, and align with
strategic objectives. Our solutions architects select the optimal hardware from multiple vendors to build
durable, secure networks that connect users, devices, and departments to the wider digital world. We
oversee Day One operations, monitor ongoing network statuses, and manage critical life cycle transitions.

With extensive experience designing and implementing networks supporting tens of thousands of users, Also
GBS is a proven partner for any large enterprise, as well as school districts and government agencies.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 4

Data Center
Increasing productivity with more efficient, more affordable data center
solutions

Data centers reside at the heart of many of an organization’s critical operations,

supplying essential storage solutions and processing capabilities. As technology
develops, more businesses are embracing dynamic mixes of on-site and cloud-based solutions that scale easily to suit
evolving strategic priorities. Failing to invest prudently in data center resources can prove disastrous to productivity, as
can haphazard attempts to shore up aging infrastructures with ad hoc, cost-conscious upgrades.

Our data center services include:

 Servers  Server virtualization
 Cloud storage  Service provider data centers
 Hybrid cloud  Software-defined networking (SDN)
 Backup and data protection  Desktop virtualization
 Data security  Application and delivery control optimization

As network infrastructures and data processing demands grow more complex, enterprises and expanding businesses
require more durable architectures necessitating meticulous planning and centralized implementation. GBS architects,
sources, installs, and manages servers that empower and propel vital business capabilities.

We hand-select devices from our extensive partner relationships to tailor an approach to every organization’s unique
challenges. Our experience allows us to analyze workloads to determine which applications are best suited for migration
to the cloud, and we employ automation and orchestration whenever possible to increase compliance. Whether
augmenting an existing data center or standing up a new facility, GBS excels in every stage of the life cycle.

Hybrid/Multi-Cloud
Hybrid enterprise solutions provide flexibility and productivity

Enterprise-scale operations and growing businesses rely on optimal

performance from their physical servers. More and more organizations are
transitioning to a hybrid ecosystem, seeking to balance a need for reliable,
secure on-site accessibility, greater storage, and convenience. Plus, cloud
solutions provide better elasticity, scalability, and performance.

Our experienced engineers can assess which applications should transfer over to
the cloud, then architect and design a customized cloud environment to supplement an existing data center or replace
an aging, on-site server.

Cloud services include:

 Private and public cloud
 Backup and data protection
 Enterprise storage
 Application and delivery control optimization

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 5

CyberSecurity
Physical and cybersecurity strategies to safeguard vital
operational assets

with cyberattacks on the rise, it’s never been more important to adopt
robust security measures. Security now involves every form of asset –
physical, virtual, and even policy.

Physical assets remain among the costliest investments. Network infrastructure, data centers, desktop devices, and
corporate headquarters comprise a tremendous percentage of an organization’s financial outlay. Securing physical
premises from unauthorized access protects those investments and helps ensure operational stability. We can assess
vulnerabilities, devise countermeasures, and procure devices to reinforce physical security capabilities without unduly
inconveniencing employees.

In addition to securing physical premises and assets, GBS evaluates organizations’ vulnerability to cyberattacks. As
cybercrime grows more sophisticated, businesses must invest in advanced threat analysis to prevent the infiltration of
critical network and data storage systems. These preventative measures also safeguard valuable corporate policy assets.

Our Security Solutions Include:

 IP access control  Cybersecurity strategy, policy, and governance

 Incident response  Cyber threat and risk assessment
 Security operations center (SOC)  Ransomware prevention and remediation
 Video surveillance management  Penetration testing
 Facial recognition  Incident remediation
 IP surveillance cameras  Day Zero response
 Virtual firewall  Next-generation firewall
 Endpoint and malware protection  Intrusion prevention system (IPS)
 VPN secure access  SSL decryption

Services
A range of support and procurement services to keep businesses thriving

In addition to its comprehensive practice expertise, GBS offers businesses additional services that enable a painless
transition and effortless adoption of IT and communication solutions. Whether sourcing the right hardware from its
many vendor partners or devising the right network architecture, we will design, build, deliver, and manage the right
solution for clients’ unique business challenges.

Our Services Include:

 Hardware procurement
 Network design
 Implementation and support
 Managed services

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 6

Collaboration
The more intuitive way to meet, work, collaborate, communicate, innovate, and succeed

Modern work environments are complex. From their offices, homes, hotels, airports, and classrooms, specialized teams
and professionals use a diverse array of tools and technology to keep in touch with their colleagues, while they keep
their projects on schedule.

Teams must stay connected to succeed. Integrated communication technologies must be properly configured.
Multigenerational work styles must be considered. When it comes time to bring teams together, the complexity of the
modern work environment can get complicated.

As an expert Customer Experience Partner, GBS identifies unique business challenges and designs, deploys, and
maintains a wide array of Collaboration as a Service (CaaS) solutions that make team collaboration simple, ensuring their
clients have an easy-to-use and elegant solution to stay connected anywhere and on any device.

Our Collaboration solutions include:

 IP Telephony  Web / Voice Conferencing
 Voicemail  Safety and security solutions
 CaaS / cloud  Paging and notifications
 Unified Communications  Radio collaboration
 Customer care / contact center  Voice and video recording
 Video conference / audiovisual  SIP consolidation and implementation
 Connected classrooms  Collaborative applications
 Digital signage
 Streaming

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 7

Internet of Things (IoT)
Embrace new standards of connectivity and integration

Internet of Things (IoT) solutions provide unprecedented levels of insight into all areas of enterprise-scale operations by
supplying analytic data on key performance metrics throughout network infrastructures. Equipping organizations with
smart connectivity integrates sophisticated systems into holistic and automated workflows and supplies oversight of
critical performance indicators, enabling better efficiency and productivity.

But IoT applications extend beyond enterprise solutions. Classrooms are benefiting from higher degrees of device
integration, such as improving campus security, keeping track of important resources, and allowing the creation of
“smart” lesson plans that can easily be adapted to individual students.

Even city municipalities are embracing the benefits of smart technology with the rise of:

 “Smart” sanitation – for example “smart” garbage cans that can send a signal to waste management facilities when
they’re ready to be emptied, reducing needlessly long garbage truck runs.
 “Smart” light poles – can not only adjust light levels depending on conditions, act as a wireless base station, monitor
environment through integrated cameras, and more.
 “Smart” parking – a network of sensors, coupled with cameras, “smart” light poles and more, can interact with
vehicles, allow drivers to find empty parking spaces more efficiently, reducing congestion, and prioritize
enforcement efforts to target parking offense.

These are only a few of the many “smart” technologies now available to municipalities across the globe, with more to
come as the underlying technology becomes more ubiquitous. GBS advises organizations on practical IoT applications
that reduce costs, improve metrics, and maximize convenience.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 8

Structured Cabling and Passive
Our optical network solutions let you build massive, scalable, and flexible
networks that create value for your business and your customers.

They include:
– Core, Metro and Aggregation Networks (OTN, DWDM)
– Access Network (FTTx)

GBS teamed up with Calix (a leading provider of telecommunications access

equipment), CommScope and other leading vendors in network infrastructure
provider to supply and install the following:

Site Preparation/Electro-Mechanical
Every day the cost of technology falls in price and increases our options to
leverage it. If you’re starting a new business, received funding, are an online or
web based company, how are you currently hosting your application and backing
up your data?

When you look at the ROI on these methods, especially in house, how much are
you spending to make sure the servers, data, service level and speed are
consistent and reliable?

There are normally several factors that one must consider when hosting internally.

In addition to complete site preparation for offices, buildings, data centers (computer room and adjacent utilities),
telecommunications, command and control centers, medical theaters, radar and electronic avionics centers, etc…
The above may include the following:

 Passive & Structured Cabling  Civil & Finishing Works

 Surveillance System  Electrical
 Uninterruptible Power Supply System (UPS)  Mechanical Works
 Raised Floor, false ceiling  Audio Visual & Integrated Systems
 Design and implementation of Civil &  Mechanical
Building Construction  Partitioning
 Security Systems  Stabilizers and Power Conditioner
 Access Control System  Datawave (Magnetic Synthesizer)
 CCTV  Generators
 Fire Alarm,
 Fencing, Burglar, Fire Ladder

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 9

 Professional Services
GBS offers a full suite of professional services that stage, deploy, and support
technology solutions. By leveraging industry best practices and methodologies to
ensure consistency and quality, while maintaining flexibility, allows GBS to lend a
unique approach to each client’s project. The focus of professional services is to
deploy complex solutions with minimal disruption that ultimately benefits the
client’s business long term.

Professional services are deployed by GBS engineers holding the most prestigious certifications in the industry. GBS
attracts top talent in the market, then retains them through our innovative integrated team approach to projects, as
well as our unique corporate culture. Managing complex hardware, preventing costly downtime, and ensuring 24/7
availability is increasingly difficult. Having the right partner is therefore essential if you want to meet goals such as high
availability, simplifying maintenance and support, and controlling costs.

Before deployment, professional services include staging services to ensure the products delivered have the proper
configurations enabled, include the latest updates, and have been thoroughly tested to meet the highest quality
assurance standards. These staging services are an important component of our customer service effort and have
allowed us to earn and maintain consistently high ratings in this regard.

At GBS our comprehensive Technology Support Services portfolio is designed to meet all these challenges and more.
With our presence across the Kingdom, plus strategic partnerships with leading server, network, software, security and
infrastructure providers, we are well positioned to manage your multi-vendor environment. GBS can help you reduce
your support costs, improve ROI from your equipment, and save time spent solving technical problems. With one helpful
point of contact to look after all your needs, technical support is also simpler than ever before.

Over the years GBS is enabling clients to benefit from the expert advice of senior technology consultants that can offer
clients solution designs that meet their specific budget and business needs. As GBS has been engaged in offering end-to-
end system integration services, it boasts an unrivaled technical expertise in solution implementation, engagement
management, and adoption services.

These services along with the support of industry leading global business partners have enabled GBS to deliver
comprehensive tailored integrated solutions that help our customers to swiftly adapt to market changes while
maintaining high Return on Investment (ROI).

 Our Professional Services:-

Providing a turnkey solution delivery to the customer, starting from the consultancy, advice, planning & Designing the
project, passing through a very organized implementation & installation processes such as:
 Consulting Services
 Get a clear understanding of user and customer needs to propose the appropriate solution ongoing with the client
business challenges.
 Solution Architecture
 Map the client business requirements to systems/technical requirements.
 Implementation
 Put the plan into action.
 Engagement Management
 Optimize the interaction.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 10

 Managed Services
As IT grows in complexity, and the skills needed to compete in the digital
world become more specialized, it is no longer possible for most
businesses to do everything in-house. As they balance the drives for
rationalization and innovation. But as reliance on IT grows, the resources
needed to support a complex IT environment gets even tremendous.

One managed services partner uniquely combines vast regional

knowledge, a comprehensive portfolio that covers all of your design,
build, run and support needs, plus long-standing alliances with the world’s leading technology companies. From
Cybersecurity to the service desk, from data center management to the cloud, and from technology support services to
managed hosting, GBS tailors your ideal package of services to meet key goals including digital transformation,
controlling costs, and filling capability gaps with our local teams and technology sites.
When you need to simplify, accelerate and streamline IT, without the need to invest heavily in new systems and skills,
GBS is the right partner.

 Monitoring
Round the clock monitoring of your complete IT Infrastructure and Applications with most comprehensive support for
resolving issues remotely and on-the-field by our experienced technical experts.
 24×7 Remote Monitoring of the your Infrastructure
 Monitor System Health like CPU, Memory Utilization
 Monitor Interface status and Traffic Utilization
 Monitor Services and Application
 Field support in case of hardware failure

 Management
Handling of day-to-day operational tasks for your IT infrastructure and applications, including configuration ownership
and change management so that your team can focus high value tasks
 Change management and taking ownership of the configuration
 Configuration of Network, Computing, Storage and Applications
 Configuration of Next Generation Security features including Application Firewall, TLS/SSL inspection, IPS and
Identity Management.

 Optimize
Complete management of your IT assets with regular design and configuration reviews by our Subject Matter Experts
and close coordination with product vendors to proactively resolve any issues
 Quarterly review of configuration, policies and utilization of all systems
 Daily monitoring of security advisories from vendor to proactively discover any software, hardware or security
issues
 Firmware upgrades and patching based on performance, feature requirements and security advisories
 Long term analysis of performance parameters and traffic utilization with quarterly reporting

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 11

Project Management
Overseeing your project from beginning to end and beyond, GBS
approaches all projects using standard Project Management Institute
(PMI) methodologies and processes. Depending on the size of the
project and agreements between parties, a project manager can be
assigned by GBS or supplied by the client.

Our professional IT project management services help take the risk out of any IT initiative and ensure your IT project’s
successful completion. Every IT Project Manager is highly experienced in delivering complex technology projects. Serving
as a single point of contact throughout the project lifecycle, the GBS Project Manager ensures your project is delivered
with exceptional quality.

The PMO’s main purpose is to ensure that the projects are being delivered on time, within budget and as per the quality
standards set by GBS. The assigned project managers initiate, plan, execute, monitor and close projects effectively by
following up with the project teams and stakeholders throughout the projects phases.

Should a GBS PM be assigned, a project kickoff conference call or meeting will be held with the client, the PM, the
account manager (AM), and assigned resource(s) to ensure each party is in alignment with all aspects of the work to be
performed. When applicable, the PM will also perform the following project management activities throughout the
engagement to ensure the client’s expectations are consistently met and the project is delivered on time and within the
established budget

Project Management Methodology

Every IT project should begin with the end goal in mind, and meeting deadlines and budget goals requires skillful
management.
Our PMP-certified IT Project Managers employ a proven methodology developed from the Project Management
Institute (PMI) project management framework that integrates Vendors steps to success principles. The GBS project
management methodology is intelligently tailored to incorporate the unique requirements of your technology project
and organization’s processes, environment and culture.
Using a proven PM method aligned with PMI standards (PMBOK-based) that Proven templates, processes and
guidelines, suitable for simple to complex IT projects.

Our Project Managers supported by Dedicated PM Environment (Resources & Tools) are selected to provide the
customer with the proper level of support for their projects; the relevant aspects are in place:

 Using MS Enterprise Project Management.

 Electronic centralized planning.
 Dashboard reporting.
 Performance measurement.
 Electronic Library.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 12

GBS Project Framework

IT Project Management Services

The Methodology of the project is addressed based on the following aspects:
 Project Planning
 Updated / Used Project Plan.
 Identify the top three issues facing the project, and plans for resolving them.
 Scope Management
 SOW been formally accepted
 Any terms and conditions not being adhered
 Change Control Used / Status of Open Issues
 Time, Cost, and Quality Management
 Acceptance Tests & Criteria
 Quality assurance activities executed
 Corrective actions implemented
 Required resources available
 Communications Management
 Customer should consult & agree with the project manager before made any decisions influencing the project.
 Project Update Reports and Project Status Reports submitted on time with the expected contents.
 Delivery performance
 Assessment of subcontractors - If subcontractors were involved
 Integration issues and plans for managing them.
 Latest deliverables, including design and functional specifications, been formally signed off by the customer
 Any issues with the solution
 Customer Satisfaction Survey
 After closing phase, the customers are surveyed to give us their feedback.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 13

Key Technology Partners

GBS partners with leading technology manufacturers and maintains the highest levels of certifications, bringing our
clients solutions that transform technology. Individually these partners provide products and services, but
integrated by GBS, they create state-of-the-art solutions.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 14

Our Customers
At GBS, we take pride in building long term relationships with our customers. Our
dynamic clientele speaks volumes of our ability to excel and deliver effective
Enterprise Technology Solutions.

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 15

Our Presence

Become a Gulf Business Solutions (GBS) Partner

As a partner, Gulf Business Solutions will help you engage and succeed in today’s new IT and Data Center environment:

Contact us for an initial talk and learn more about what it means to partner up with Gulf Business Solutions and we will
get back to you.

Riyadh, Saudi Arabia

Al Mutanabbi Street, Al Malaz District,
Riyadh, Saudi Arabia
P.O. Box 12831
Phone: +966 59 111 3369
Fax: +966 92 006 6285
Email: Info@gbs-sa.com

GBS©2023. All Rights Reserved

Gulf Business Solutions Co. Ltd. (GBS) – Company Profile 16