SIG120

SIG120
Introduction to SAP Signavio

Process Manager
.
.
PARTICIPANT HANDBOOK
INSTRUCTOR-LED TRAINING
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Course Version: 23
Course Duration: 1 Hour 30 Minutes
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iv © Copyright. All rights reserved.

Contents
vii Course Overview
1 Unit 1: Overview of SAP Signavio Process Manager
3 Lesson: Overview of SAP Signavio Process Manager
9 Unit 2: Using the Explorer (Diagram Repository)
11 Lesson: The Explorer (Diagram Repository)
17 Unit 3: Using the QuickModel - Capturing Process Information
19 Lesson: The QuickModel - Capturing Process Information
25 Unit 4: Using the Editor - Quick 'n' Easy Modeling
27 Lesson: The Editor - Quick 'n' Easy Modeling
35 Unit 5: Creating an Entry Point - Navigation Maps & Value Chains
37 Lesson: Navigation Maps and Value Chains
47 Unit 6: Learning about Responsibility and Usage Reports
49 Lesson: Responsibility and Usage Reports
57 Unit 7: Using the Dictionary - Central Object Repository
59 Lesson: The Dictionary - Central Object Repository
71 Unit 8: Using Basic Simulation
73 Lesson: Basic Simulation
83 Unit 9: Publishing and Collaboration - Working with Feedback
85 Lesson: Publishing and Collaboration - Working with Feedback
91 Unit 10: Using Standard Reports
93 Lesson: Using Standard Reports
99 Unit 11: Using Calculation Reports
101 Lesson: Calculation Reports
107 Unit 12: Using Model and Characteristics Reports
109 Lesson: Model and Characteristics Reports
© Copyright. All rights reserved. v

vi © Copyright. All rights reserved.
Course Overview
TARGET AUDIENCE
This course is intended for the following audiences:
● Application Consultant
● Business Analyst
© Copyright. All rights reserved. vii

viii © Copyright. All rights reserved.
UNIT 1 Overview of SAP Signavio
Process Manager
Lesson 1
Overview of SAP Signavio Process Manager 3
UNIT OBJECTIVES
● Get to know SAP Signavio Process Manager
© Copyright. All rights reserved. 1

Unit 1: Overview of SAP Signavio Process Manager
2 © Copyright. All rights reserved.

Unit 1
Lesson 1
Overview of SAP Signavio Process Manager
LESSON OBJECTIVES
After completing this lesson, you will be able to:
Overview of SAP Signavio Process Manager
Figure 1: Overview of SAP Signavio Process Manager
Providing a Company-wide Understanding of "How to Play a Certain Song"

Everyone in a company has a role in certain processes and this role is important to fulfill the
process as a whole. This is very similar to a role in an orchestra. If the drummer is missing, the
song sounds out of tune or cannot be performed at all, if there is no one else with the same
skills and knowledge of the song who can jump in. Managing these roles for collaboration, aka
the instruments used, and the knowledge to be documented for future iterations (i.e., the
"notes" of a song) is the key to process management.
The purpose of modeling business processes is not just to have a visual appealing process
model-it's about building understanding. Processes should be 'alive', providing a natural
motivation for all employees to improve their processes and make day-to-day work easier,
smoother, and faster.
Animation: Overview of SAP Signavio Process Manager

For more information on Overview of SAP Signavio Process Manager, please
view the animation in the lesson Overview of SAP Signavio Process Manager in
your online course.

Based on the idea of improving the day-to-day business and its included tasks, we've
developed the SAP Signavio Process Manager (SPM) in a way people love to use. The SPM
focus on the topics of:
● Process Documentation
● Process / Object Management (Repository)
● Process Publishing and Collaboration / Feedback Handling
● Process Analysis (Reporting)
All you need is a browser and internet connection- no installation of any software is required.
SAP Signavio Process Manager supports business process management with:
● A central modeling component
● A central object repository for reusing the same business terms across all processes
● A folder structure to store and find processes
● A reporting functionality, which aggregates all information on selected processes
● A version control of processes if changes need to be reversed
● A diagram comparison(As-Is vs. To-Be comparison)
● Collaboration / commenting features to provide feedback and collaborate on processes
● A functionality to capture additional information on processes and tasks, like risks &
controls
In the following video, you'll get an overview of the SAP Signavio Process Manager and its
integration into the SAP Signavio Business Transformation Suite.
Video: Overview of Signavio Process Manager

For more information on Overview of Signavio Process Manager, please view the
video in the lesson Overview of SAP Signavio Process Manager in your online
course.
Get your own 30-day trial version! Feel free to register for a 30-day trial version and explore
SAP Signavio Process Manager (and other products of SAP Signavio Business
Transformation Suite). No credit card or payment is required.
Register here: Register
Select each level in the figure for more information.
Animation: Key Takeaways

For more information on Key Takeaways, please view the animation in the lesson
Overview of SAP Signavio Process Manager in your online course.

Lesson: Overview of SAP Signavio Process Manager
LESSON SUMMARY
You should now be able to:


Unit 1
Learning Assessment
1. Please select: Which of the following product components are used for process model
creation?
Choose the correct answers.
X A Quick Model
X B BPMN 2.0
X C Value Chain
X D Graphical Editor

Unit 1: Learning Assessment

UNIT 2 Using the Explorer (Diagram
Repository)
Lesson 1
The Explorer (Diagram Repository) 11
UNIT OBJECTIVES
● Navigate the Explorer to structure and manage processes

Unit 2: Using the Explorer (Diagram Repository)

Unit 2
Lesson 1
The Explorer (Diagram Repository)
LESSON OBJECTIVES
The Explorer (Diagram Repository)
Figure 2: The Explorer (Diagram Repository)
Using the Explorer

The Explorer acts as a diagram repository of a Signavio Workspace. You can also access
features for process analysis here.

Figure 3: Modules Integrated into the "Explorer" of SAP Signavio Process Manager
The Editor and the Explorer are two separate parts of the SAP Signavio Process Manager. The
Editor focuses on the creation of diagrams and the Explorer allows management in a folder
structure.
The Explorer is a central component to organize content

Basically, the Explorer serves two different purposes:
1. Manage content (folders and diagrams)
● Create and manage your folder structure (including the access rights management for
individual folders)
● Save, copy, delete and move diagrams(all kind of diagrams)
● Share and publish diagrams to the Collaboration Hub
● Manage / restore revisions of diagrams
● Import / export diagrams
2. Utilize Process Analysis features
● Dictionary (central business object repository)
● Reporting (create standard reports on processes)
● Simulation (simulate different instances of a process)
● Diagram comparison(compare different versions or different diagrams)
Note:
The features Dictionary, Reporting and Simulation will be covered in dedicated
lessons in this course.

Lesson: The Explorer (Diagram Repository)
Working with the Explorer

How to use the Explorer?
The following video gives you a detailed insight into the Explorer and explains:
● The structure of the Explorer
● The integrated search
● The menu bar and functionalities
● The"Help" section
Video: SAP Signavio Process Manager - The Explorer

For more information on SAP Signavio Process Manager - The Explorer, please
view the video in the lesson The Explorer (Diagram Repository) in your online
course.
User Guide - What is the Explorer?

Feel free to check our User Guide. It contains additional information and explains every
feature of the menu bar!
Check out the User Guide: Link to the User Guide
Take a Closer Look at the Menu Bar
Animation: Select each [+] marker to find more Details.

For more information on Select each [+] marker to find more Details., please
view the animation in the lesson The Explorer (Diagram Repository) in your
online course.
Three Questions from Practice

Customers often ask us what is the "right" folder structure to organize process models or how
to thread sensitive processes. In this section, we will share some best-practices with you.
User access rights are granted at the folder level (but they can also be diagram specific), so a
suitable structure is important from the start.
Animation: Learning from Practice: Three Questions from Practice

For more information on Learning from Practice: Three Questions from Practice,
please view the animation in the lesson The Explorer (Diagram Repository) in
your online course.
Key Takeaways


The Explorer (Diagram Repository) in your online course.
LESSON SUMMARY

Unit 2
Learning Assessment
1. What functionalities are available in the Explorer? Please select all correct answers.
X A Retrieving a list of all processes fulfilling certain criteria (e.g. all manufacturing
processes, which are relevant for ISO 9000 certification) with the advanced search.
X B Restoring an older revision of a process because the current version is incorrect.
X C Comparing the AS IS and TO BE process by navigating to the "Diagram

Comparison" feature.
X D Creating a folder structure to provide a basis for storing processes and assign
access rights to users (at the folder level).
X E Model processes via Excel import.


UNIT 3 Using the QuickModel -
Capturing Process Information
Lesson 1
The QuickModel - Capturing Process Information 19
UNIT OBJECTIVES
● Use the QuickModel to capture process information in a table based format

Unit 3: Using the QuickModel - Capturing Process Information

Unit 3
Lesson 1
The QuickModel - Capturing Process
Information
LESSON OBJECTIVES
The QuickModel - Capturing Process Information

How to Model Quickly?
Figure 4: The QuickModel - Capturing Process Information
QuickModel allows fast process capturing and completion. It supports a table-based modeling
approach where you can add information by filling in a table. The graphical diagram
representation will automatically be created by the system, which enables you to fully
concentrate on the diagram information.
QuickModel can help you with your work on diagrams in many areas:
1. It enables you to create diagrams even if you are unfamiliar with modeling conventions.
With QuickModel you can create diagrams by adding information to a table instead of
adding elements to a diagram, with no special knowledge of the modeling language
required. The resulting diagram will be BPMN 2.0 compliant.
2. You can edit diagram information even faster as the graphical modeling is done by the
system. Define the graphical representation implicitly by changing the workflow order,
while modeling actions such as rearranging the diagram are performed by the application.
3. Diagram information can be neatly displayed in a table and process information can be
added even faster than in SAP Signavio Process Manager.

With the QuickModel feature, SAP Signavio provides an easy start to business process
modeling with BPMN 2.0. Here, you can create a BPMN process by filling in a table with
information about the process. The tool models a BPMN 2.0 conform diagram that can later
be altered in the Graphical Editor. QuickModel can also be useful for fast modeling. For
example, let's say you want to sketch out many different diagrams. You can simply create the
basic structure of the diagram in QuickModel, then switch to the Graphical Editor to add more
complex structures.
Animation: An Easy Way to Start Business Process Modeling

For more information on An Easy Way to Start Business Process Modeling,
please view the animation in the lesson The QuickModel - Capturing Process
Information in your online course.
You don't need any knowledge about BPMN to work with QuickModel. However, this tool does
have limitations. You will only be able to define one diagram path. 'Branches' (Gateways) and
sub-processes need to be added in the Graphical Editor later. We recommend modeling the
'happy path' - the path the process follows if no obstructions or errors occur. You can add
information about branches and other diagram details in the documentation so that an
experienced modeler can add them to the diagram in the Graphical Editor later.
Video: Signavio Process Manager - QuickModel

For more information on Signavio Process Manager - QuickModel, please view
the video in the lesson The QuickModel - Capturing Process Information in your
online course.
To create a diagram in QuickModel, choose New → QuickModel in the Signavio Explorer. The
QuickModel tool will then open in a new browser tab.
Figure 5: Name the Process
First, name the process by choosing the pen symbol in the header of the application.
Start creating the diagram by defining a 'start' and an 'end' event in the corresponding form
fields in the 'Process details' section on the right side.

Lesson: The QuickModel - Capturing Process Information
Figure 6: Add Tasks to the Table
Now, you can add tasks to the table. Create a task by entering its label into the first column.
You can add a task at any position in the model by selecting the corresponding row in the
table and then clicking the add activity button above the column header. To remove a task,
choose remove activity. When you added your first task, the tool will start modeling the
changes you make to the diagram in real time in the 'Diagram preview' section.
Figure 7: Add Element Characteristics
In the other columns of the table, you can add element characteristics (so-called 'attributes')
and other information. You can, for example, add an IT System or a data object (any kind of
document) that may be needed to complete a task. If visible in the diagram, this information
will also be added to the model by the tool automatically. You can configure the columns that
are displayed by clicking the wrench symbol on the top right of the 'Activities' section.
Figure 8: Enter a Description

Once you are done creating the diagram and have reviewed the model created by the tool,
enter a description of the diagram in the 'Documentation' form field in the 'Process Details'
section above. If necessary, also define what needs to be added or changed in the model to
add complexity like branches (e.g. gateways), additional attributes or linked sub-processes.
Add your information and hit OK. The process description will later help readers of the
process get an idea of the process without diving into its structure.
Finally, choose Save in the QuickModel toolbar.
Animation: Have a Closer Look

For more information on Have a Closer Look, please view the animation in the
lesson The QuickModel - Capturing Process Information in your online course.
Shortcuts: It is possible to copy data and paste it into other cells. Simply select one or more
cells (by pressing Ctrl or Shift while selecting) and press Ctrl + C. Select the target cell or
multiple target cells and press Ctrl + V to insert the data. You can also press Ctrl + Z (undo)
and Ctrl + Y (redo).
Animation: Key Takeaways: QuickModel

For more information on Key Takeaways: QuickModel, please view the animation
in the lesson The QuickModel - Capturing Process Information in your online
course.
LESSON SUMMARY

Unit 3
Learning Assessment
1. What is the main function of the QuickModel?

Choose the correct answer.
X A Table-based modeling
X B Quick Reporting
X C Model XOR-Gateways


UNIT 4 Using the Editor - Quick 'n' Easy
Modeling
Lesson 1
The Editor - Quick 'n' Easy Modeling 27
UNIT OBJECTIVES
● Use the Editor to model processes (and other diagrams)

Unit 4: Using the Editor - Quick 'n' Easy Modeling

Unit 4
Lesson 1
The Editor - Quick 'n' Easy Modeling
LESSON OBJECTIVES
The Editor - Quick 'n' Easy Modeling

What is the Graphical Editor?
Figure 9: The Editor - Quick 'n' Easy Modeling
In the graphical editor, you can design, edit, format and review your diagrams. The following
sections provide an overview of helpful functions within the Graphical Editor. To access the
Editor you simply need to open an existing or create a new diagram. There are many types of
different diagrams supported in SAP Signavio Process Manager. Besides BPMN 2.0, also
DMN 1.2. Diagrams are supported to model decisions and their executable logic, or using
ArchiMate 3.0 to model the enterprise architecture complementary to business processes.
Let's see what the editor looks like in action!
The following video will explain the Graphical Editor in detail.
Check out the following short-clip to learn how the Editor works in practice!
Video: Signavio Process Manager - The Editor

For more information on Signavio Process Manager - The Editor, please view the
video in the lesson The Editor - Quick 'n' Easy Modeling in your online course.
In the next section, we show you some handy tips and tricks for your work with the Graphical
Editor.

Animation: Syntax Checking Your Process

For more information on Syntax Checking Your Process, please view the
animation in the lesson The Editor - Quick 'n' Easy Modeling in your online
course.
To perform the syntax check for your BPMN process diagram or EPC choose Check syntax in
the toolbar or choose the save icon Review. Errors will then be highlighted. Move your cursor
over one of the exclamation marks to get more information about that specific error. Check
out the animation to see how it works.
The syntax of the diagram must comply with syntax rules of BPMN 2.0. The process flow
must not be interrupted.
Video: Order Processing - The Syntax Check

For more information on Order Processing - The Syntax Check, please view the
video in the lesson The Editor - Quick 'n' Easy Modeling in your online course.
If you do not know how to fix the displayed error, you can select the best practice link located
in the convention check description to get more help with examples and defined rules and
their meanings.
The link shown will lead to the modeling guidelines.
Figure 10: How to Find Modeling Guidelines
Here you can find further helpful information.

Lesson: The Editor - Quick 'n' Easy Modeling
Figure 11: Further Information
Shortcuts
For faster editing of processes, you can use specific short cuts. See the following table with
our shortcuts for Windows and Mac.
Table 1: Shortcuts for Windows and Mac

Activity Shortcuts for Windows Shortcuts for Mac
Open diagram In the explorer, double-click In the explorer, double-click
the diagram name the diagram name
Open diagram preview In the explorer, select the dia- In the explorer, select the dia-
gram and press Space gram and press Space
Save diagram Ctrl + S Command + S
Copy selection Ctrl + C Command + C
Paste selection Ctrl + V Command + V
Cut selection Ctrl + X Command + X
Delete selection Del Del
Undo Ctrl + Z Command + Z
Redo Ctrl + Y Command + Y
Zoom Press Ctrl + + to make every- Press Command + + to make
thing large everything large
Press Ctrl + - to make every- Press Command + - to make
thing smaller everything smaller
Press Ctrl + 0 to reset Press Command + 0 to reset

Activity Shortcuts for Windows Shortcuts for Mac

Full-screen Press F11 to use full-screen Press Command + Ctrl + f to
mode, press F11 again to exit use full-screen mode, press
full-screen mode Command + Ctrl + f again to
exit full-screen mode
Resize element Hold Ctrl and drag the ele- Hold Command and drag the
ment connector to resize in element connector to resize
all directions in all directions
Hold Shift and drag the ele- Hold Shift and drag the ele-
ment connector to resize ment connector to resize
proportionally proportionally
Hold Alt and drag the ele- Hold Alt and drag the ele-
ment connector to resize ment connector to resize
without snapping without snapping
Move elements Hold Alt or Ctrl while moving Hold Alt or Command while
an element to move without moving an element to move
automatic snapping or orien- without automatic snapping
tation lines or orientation lines. Hold Shift
+Alt or Shift+Strg to move an
Hold Shift+Alt or Shift+Strg
element along a horizontal or
to move an element along a
vertical line, without dis-
horizontal or vertical line,
played orientation lines
without displayed orientation
lines
Adjust space between ele- Press Ctrl + M and add or re- Press Command + M and add
ments move space, press Ctrl + M or remove space, press Com-
again to deactivate mand + M again to deactivate
Select elements of the same Select one or more elements Select one or more elements
type element and press Ctrl + I element and press Command
+I
Note:
You can find these and further shortcuts also in the user guide: https://
documentation.signavio.com/suite/en-us/Content/process-manager/
userguide/shortcuts.htm.
Have a Closer Look

Select the interactive graphic to get more information about the Graphical Editor.
Let's summarize what we have learned about the editor so far. Have a closer look at the
various functionalities of the editor in the following image. In the next lessons we will focus on
the notations as well as the functions and features like the dictionary of the SAP Signavio
Process Manager.

Lesson: The Editor - Quick 'n' Easy Modeling
Animation
For more information on this topic please view the animation in the lesson The
Editor - Quick 'n' Easy Modeling in your online course.
LESSON SUMMARY


Unit 4
Learning Assessment
1. What is possible with the context menu?

X A With the context menu you can model process diagrams very quickly, by just
clicking on the element you want to continue modeling and selecting the next
appropriate shape. The sequence flow is automatically in place.
X B With the context menu you can let the Graphical Editor automatically perform a
syntax check. This verifies that all elements and information in your model are set
correctly and conform to the notation.


UNIT 5 Creating an Entry Point -
Navigation Maps & Value
Chains
Lesson 1
Navigation Maps and Value Chains 37
UNIT OBJECTIVES
● Create Navigation Maps and Value Chains

Unit 5: Creating an Entry Point - Navigation Maps & Value Chains

Unit 5
Lesson 1
Navigation Maps and Value Chains
LESSON OBJECTIVES
Navigation Maps and Value Chains
Figure 12: How to Create the High-Level Entry Point
Navigation Maps as Entry Point

BPMN typically does not provide the level of abstraction required to create an overview of
your process landscape.
By offering visually appealing entrance into the SAP Signavio Process Collaboration Hub
experience, it allows users to break away from the well-known structured approach of
business process modeling.
With navigation maps you can offer a brand-compliant and visually appealing alternative of a
traditional value chain diagram, helping business users quickly and easily find process
content relevant to them.
Animation: Navigation Map - Main Capabilities

For more information on Navigation Map - Main Capabilities, please view the
animation in the lesson Navigation Maps and Value Chains in your online course.
Different Ways as an Entrance to the Process World

The following examples show how different the high-level entry point can look like. By linking
to further navigation maps or value chains you can build a hierarchy that's easier to consume
before entering the respective process content.

Figure 13: The SAP Process Journey
Figure 14: Company on a Page

Lesson: Navigation Maps and Value Chains
Figure 15: End-to-End Overview
Let's Learn how to Create a Navigation Map

In the following you will see a sequence of videos, where we'll take a look at the different
elements and functionalities within the graphical editor of the SAP Signavio Process Manager.
Find more details in the user guide. Link
Note:
The creation of Navigation Maps is not included within the 30-days trial version.
Only if you purchased a full SAP Signavio license.
Use and Customize Shapes

Different shapes and text boxes can be used in Navigation Maps. Custom attributes may be
added (by the administrator) and standard attributes may be adjusted including resizing,
description, color, gradient, stroke color and flat design.
Shapes as well as text boxes may be linked to another diagram or to an external resource.
Edges like stroke or arrow can be used to connect shapes with each other.
Create a new navigation map and define shapes with the attribute panel.
● Give your navigation map a title and save.
● Drag & Drop the shapes you want to use.
● Change the look to your requirements.
Video: How to Use and Customize Shapes

For more information on How to Use and Customize Shapes, please view the
video in the lesson Navigation Maps and Value Chains in your online course.

Upload and Use Images

Any modeler has the rights to upload images for the navigation map via the Image
Management. The upload of images is only possible if the size limit of 50 KB is not exceeded
and if the file is in SVG format.
Each image file is checked by the system on possible security lakes and potentially needs to
be approved for a successful upload.
Follow these steps:
● Click Add image.
● Select one or more images to upload.
● Review your upload in the dialog.
● Click Confirm.
● If necessary, search for the image.
● Drag the image onto the canvas.
● To change the size of the image, click the bottom right corner or top left corner and drag
the corner.
● Provide and customize each title.
Video: How to Upload and Use Images

For more information on How to Upload and Use Images, please view the video in
the lesson Navigation Maps and Value Chains in your online course.
Note:
● Only images available in the Image Management can be added to navigation

maps.
● Images that have been uploaded can only be deleted by your workspace
administrator in the set-up.
● Images uploaded in the common way (via Set-up) are also available in the
Image Management, but there you still have the limitations of 20 KB maximum
file size, no bulk upload and only administrators can upload.
Add Links to Elements

By default you can add links to all elements and uploaded images to the navigation map
except Live Insights. You can link to another diagram, a folder in your workspace, or you can
link to a URL. For Live Insights you can add Widget ID's from SAP Signavio Process
Intelligence (more in corresponding videos below).
Follow these steps:
● Select the element or image.

● Open the Attributes panel.

● Select the three dots in the link section.
● Choose between Create new diagram, Use existing diagram or folder, Use web link.
Video: How to Link to other Resources

For more information on How to Link to other Resources, please view the video in
the lesson Navigation Maps and Value Chains in your online course.
Add Live Insights

With the Live Insights shapes, you can add insights and key performance indicators you want
to monitor.
For that, you add a Live Insights shape to your shape or image and link it with a widget from
SAP Signavio Process Intelligence. Users can then view the Live Insights in SAP Signavio
Process Collaboration Hub.
Follow these steps:
● Go to your navigation map and add or select a Live Insights shape.
● Get the ID of the widget you want to add to your navigation map from SAP Signavio
Process Intelligence.
● Open the attributes panel and paste the widget ID to Driving widget.
Video: How to Add Live Insights

For more information on How to Add Live Insights, please view the video in the
lesson Navigation Maps and Value Chains in your online course.
Note:
The color of a shape is only visible in SAP Signavio Process Collaboration Hub. In
the SAP Signavio Process Manager, the shapes stay grey.
Let's have a Preview!

Now that the navigation map is created, we should review the result via the SAP Signavio
Process Collaboration Hub Preview.
Video: Navigation Map Preview

For more information on Navigation Map Preview, please view the video in the
lesson Navigation Maps and Value Chains in your online course.
How to Create Value Chains

Another possible way to create a high-level perspective to your processes, is via value chains.

Each modeling element in a value chain represents a process or process group of a specific
business unit. You can link the elements in chronological order and show the hierarchical
relationships between processes and process groups. More customization is possible by
adding custom attributes.
It's also possible to use images added by the administrator. Also, Live Insights can be added
the same way as shown during the navigation map creation. For more details check out the
user guide. Link
Customize Elements and Add Links

The customization of shapes and linking to processes or a URL works the same way as
already demonstrated.
Watch the video to learn how it works in detail for value chains. In this example we create a
level 2 value chain for the process area sales and marketing.
Video: How to Define and Link Elements

For more information on How to Define and Link Elements, please view the video
in the lesson Navigation Maps and Value Chains in your online course.
Convert Elements into Images and Link the Value Chain with the Process Map
The modeling elements process and sub process can be converted into uploaded images via
the attribute panel.
In order to show the newly created value chain within the process hierarchy, it needs to be
linked with the high-level process landscape.
Watch the video to see how this works.
Video: How to Convert into Images and Link to Process Map

For more information on How to Convert into Images and Link to Process Map,
please view the video in the lesson Navigation Maps and Value Chains in your
online course.
Let's have a look at the Hierarchy

Now that the value chain for a process area is created and linked to the process map, we want
to take a look how it looks like in SAP Signavio Process Collaboration Hub.
Video: How does the Hierarchy Look Like

For more information on How does the Hierarchy Look Like, please view the
video in the lesson Navigation Maps and Value Chains in your online course.

Well done! You should now be able to create a high-level entry point. Complete this
lesson with a quick knowledge check.
LESSON SUMMARY


Unit 5
Learning Assessment
1. What are main capabilities of navigation maps?

X A Visualize customer and user journeys in a unique and insightful way.
X B Represent a process or process group of a specific business unit.
X C Offer business users a quick and easy way to find process content relevant to
them.
X D Provide a traditional structured approach of business process modeling.
2. Images used in value chains can be uploaded by any modeler. Is this statement true or
false?
X A True
X B False
3. What is the maximum file size of an svg graphic that is uploaded via Image Management in
navigation maps?
X A 30 KB
X B 20 KB
X C 50 KB
X D 60 KB


UNIT 6 Learning about Responsibility
and Usage Reports
Lesson 1
Responsibility and Usage Reports 49
UNIT OBJECTIVES
● Learn responsibility and usage reports

Unit 6: Learning about Responsibility and Usage Reports

Unit 6
Lesson 1
Responsibility and Usage Reports
LESSON OBJECTIVES
Responsibility and Usage Reports
Figure 17: Responsibility Reports
Every process model contains defined responsibilities for tasks. SAP Signavio standard
reports contain two dedicated ones, which aggregate these roles (mostly used in pools and
lanes but also in attributes) and also analyze the handovers between process participants.
These are:
● Responsibility Assignment Matrix (RACI)
● Responsibility Handovers Matrix
Both reports are considered as Responsibility Reports.
Animation: Responsibility Reports

For more information on Responsibility Reports, please view the animation in the
lesson Responsibility and Usage Reports in your online course.
Capturing Information to be Used in the RACI Report

Set the KPIs / Attributes like Responsible, Accountable, Consulted and Informed on diagram
elements to define the content of the RACI Report:
Animation: Capturing Information to be Used in the RACI Report

For more information on Capturing Information to be Used in the RACI Report,
please view the animation in the lesson Responsibility and Usage Reports in your
online course.
After we have mapped the attributes in the process, the data will be transferred to the report
and neatly displayed in an .XLS file.

Figure 18: RACI
Capturing Information to be Used in the Responsibility Handover Report

Define your sequence and message flows using arrow directions in the process model
diagram to define the direction of handoffs between responsibilities:
Figure 19: Capturing Information
Viewing the Generated XLS Report

After we have mapped the attributes in the process, the data will be transferred to the report
and neatly displayed in an .XLS file.

Lesson: Responsibility and Usage Reports
Figure 20: XLS Report
Figure 22: Usage Reports
In SAP Signavio Process Manager, process diagrams can be created and the specific use of IT
systems and documents can be defined between tasks and responsibilities.
Animation: Core Features of the Reports

For more information on Core Features of the Reports, please view the animation
in the lesson Responsibility and Usage Reports in your online course.
Figure 23: IT System Usage Report
Select whether IT System associations refer to roles or diagrams. It depends on whether the
report is only IT specific or if we need information about the users working with the IT
Systems (user management).The functionality also includes IT Systems that have been linked
via a custom defined attribute as a dictionary entry. If custom attributes linked to
organizational dictionary entries have been defined, they will be included in the calculation as
well.
Capturing information to be used in IT-system reports

Clarify which roles and IT systems are relevant in the process and define the content for the IT
System usage report. There are two options of how to set the information in a process
diagram.
Figure 24: Capturing Information to be Used in IT-System Reports
The IT System usage report is an XLS file for one or more diagrams outlining the allocation of
IT systems to diagrams, tasks and roles.
Figure 25: Report Based on Diagrams
Figure 26: Report Based on Roles
Capturing Information to be Used in the Document Usage Report

Clarify which documents are in use and define the content for the document usage report.
There are two options of how to set the information in a process diagram.

Lesson: Responsibility and Usage Reports
Use the proper direction of the arrow to connect the elements and thus ensure input and
output information
Animation: Documents
For more information on Documents, please view the animation in the lesson
Responsibility and Usage Reports in your online course.
Figure 27: The Document Usage Report as an XLS
The Document usage report as an XLS file for one or more diagrams describing the
assignment of documents to tasks via input and output or attribute.
Animation: Documents Matrix

For more information on Documents Matrix, please view the animation in the
lesson Responsibility and Usage Reports in your online course.
LESSON SUMMARY


Unit 6
Learning Assessment
1. Which features in SAP Signavio Process Manager help to involve stakeholders and provide
process information?
X A Export as SGX
X B Export diagrams as a PDF including attribute information
X C Invite for feedback
X D Edit in Dictionary
X E Publish the process from SAP Signavio Process Manager to SAP Signavio
Collaboration Hub
2. Which of the following statements are correct?

X A The SAP Signavio Process Manager supports BPMN 2.0 and value chains as
notations only.
X B The Signavio Process Manager supports process modeling, reporting and

simulation.
X C The QuickModel is based on Excel import.
X D You can preview your process diagram in the Explorer without clicking into the
editor.
3. How can BPMN tasks be enriched with additional information?

X A In the comment section only - after saving
X B By using attributes
X C In the simulation only (by creating scenarios)

4. How can you ensure in the editor that you have modeled BPMN 2.0 compliant?
X A By creating a report and see if it works
X B When all objects are connected
X C By using the syntax check
X D By applying best-practices for naming conventions
5. Which of the following statements are correct?

X A Only administrators can create new dictionary categories
X B The Dictionary is used as a protocol
X C Different versions of a diagram cannot be compared
X D You can create your own folder structure
X E You can identify bottlenecks in the Simulation component

UNIT 7 Using the Dictionary - Central
Object Repository
Lesson 1
The Dictionary - Central Object Repository 59
UNIT OBJECTIVES
● Use the Dictionary to manage and re-use central business objects

Unit 7: Using the Dictionary - Central Object Repository

Unit 7
Lesson 1
The Dictionary - Central Object Repository
LESSON OBJECTIVES
The Dictionary - Central Object Repository
Animation: The Dictionary

For more information on The Dictionary, please view the animation in the lesson
The Dictionary - Central Object Repository in your online course.
Untraceable process information or inconsistent data consume a lot of additional effort when
it comes to capturing and documenting business processes. Inconsistent naming
conventions, various detail levels of information or just redundancies are common challenges
of many data related systems. In the SAP Signavio Process Manager the Dictionary enables a
central and consistent management of recurring process information.
Animation: A Single Source of Truth

For more information on A Single Source of Truth, please view the animation in
the lesson The Dictionary - Central Object Repository in your online course.
The Dictionary is the central object management repository of SAP Signavio Process
Manager. A dictionary entry represents an object that is relevant for one or more of your
processes. It allows you to manage and re-use specific modeling elements and their
attributes.

Figure 28: Individual Categories form the Structure of the Dictionary
The benefits:
● Manage and re-use centrally governed modeling elements in order to achieve consistent
process content (e.g. uniformed terms and labels)
● Centrally maintain element changes and adjustments for all linked diagrams
● List of diagrams a dictionary entry was used in
The individual dictionary categories contain objects which usually represent:

● Responsibilities (Pool, Lanes, additional process participants, customers)
● IT systems & applications
● Documents
● Risks & Controls
● Others
Animation: Dictionary Structure and Design

For more information on Dictionary Structure and Design, please view the
animation in the lesson The Dictionary - Central Object Repository in your online
course.

Lesson: The Dictionary - Central Object Repository
Figure 29: Dictionary Structure and Design
Every user in the SAP Signavio Process Manager can access the Dictionary to get an overview
of its content and existing entries. To make changes to individual entries further access rights
are required.
Creating and editing entries can be done in different ways. See the two options in the following
animation.
Animation: Creating and Editing Entries

For more information on Creating and Editing Entries, please view the animation
in the lesson The Dictionary - Central Object Repository in your online course.
Figure 30: Option 1
Workspace users with a corresponding "write" permission for particular dictionary categories
can add new objects directly from the Editor or directly in the Dictionary. All entries can be
moved to a related glossary category of the corresponding element type at any time.
Figure 31: Option 2
The Dictionary will notify you if the name of the new entry is already assigned to an existing
entry. It is not recommended having multiple items with identical names, even if this is
technically possible to add these entries anyway.

Hint:
Editing existing entries will apply the changes to all linked models.
Animation: Dictionary Item and Entries

For more information on Dictionary Item and Entries, please view the animation
in the lesson The Dictionary - Central Object Repository in your online course.
Figure 32: A Dictionary Item
Figure 33: Document Dictionary Entries

Re-using Entries in the Editor or QuickModel

The Dictionary appears in various places in the system. Process modelers can look up and
access entries from the Editor or QuickModel during the modeling process.
Animation: Option 1
For more information on Option 1, please view the animation in the lesson The
Dictionary - Central Object Repository in your online course.
Option 1
Start typing in the label field of an element and you will get suggestions for existing dictionary
entries related to the corresponding element type, e.g. IT systems.
Once the entry is linked to the model a small book symbol in the lower left corner of your item
will appear.
Figure 34: Labeling Elements (Editor)
Animation: Option 2
For more information on Option 2, please view the animation in the lesson The
Option 2

Figure 35: Frequently Used Dictionary Items (Editor)
On the left side the Editor shows a list of frequently used dictionary items of all users in the
system. Either search or directly drag 'n' drop a listed item onto the canvas.
Option 3
Depending on your workspace settings, custom attributes on diagram- or element-level can
be linked to one or multiple Dictionary entries. Compared to the other options, this method
saves space within the process diagram and creates a clean impression. Attributes with a
linked Dictionary item also enrich the process with additional consistent data that can't be
edited locally in your file but only centrally in the Dictionary itself.
The workspace administrator can configure new custom attributes in the Setup!
Figure 36: Custom Attributes for Dictionary Links (Editor)
Option 4
Look out for consistent data in the QuickModel too. The spreadsheet can be extended with
your own dictionary attributes via the settings button.

Figure 37: QuickModel: Start typing words to see if there is an existing Dictionary item
Use of the Dictionary in a Nutshell

Check out the following short-clip to learn how the Dictionary works in practice!
Video: Signavio Process Manager - The Dictionary

For more information on Signavio Process Manager - The Dictionary, please view
the video in the lesson The Dictionary - Central Object Repository in your online
course.
Dictionary Best Practices

The Dictionary is the core of the entire SAP Signavio Process Manager workspace and
provides reusable terms for all process models. Many organizations have an extensive
collection of business terms, which is often reflected in numerous Dictionary items. In
practice, there are useful tips and tricks for categorization, maintenance or methods to keep
the Dictionary structured and clear. Here are some examples:
Custom Dictionary Categories
In addition to the standard categories (Organization, IT-System, Documents, Others) of a
workspace, there is the option add custom main categories or further breakdown of your
main categories with own sub-categories. A division into subcategories is particularly useful if
these are evaluated separately or fitted with individual attributes.
Structure Through Categories
Note:
Only the administrator of the workspace can create new categories /
subcategories for the dictionary.
The following section provides an overview of common subcategories being used in practice
by companies. Within a parent category SAP Signavio supports max. one level of a
subcategory.

Animation: Structure Through Categories

For more information on Structure Through Categories, please view the
animation in the lesson The Dictionary - Central Object Repository in your online
course.
Organizational units can be diverse and complex. To a certain extent, the organizational unit
categories represent the organizational structure and may contain various stakeholders or
responsibilities related to the business processes.
IT systems - Depending on the IT infrastructure of an organization you can assign several
types of applications and systems to customized sub-categories. For example, a division into
internal and external systems is possible.
Risks and controls - If you want to maintain process risks and controls, you can create your
own Dictionary categories to document this type of process information in a sustainable and
manageable way.
DIN EN ISO 001:2015 - To find relevant documents quickly, a comprehensible structure is
required. This is also helpful for the Dictionary. Sometimes business processes are strongly
tied to quality requirements, internal regulation or laws. For example, to get the relevant
information, a particular certification becomes even more relevant when it is pending.
Hint:
Documents shouldn't be uploaded or linked directly in the process model, but
rather in a Dictionary item of the same name, which contains the link to the
actual document.
ERP Transformation - You can contextualize all relevant details of an ERP transformation
project with your business processes. Maintain things like requirements, scope and goals or
certain process steps in dedicated custom Dictionary categories and link them to your
business processes.
Bulk Import for Creating and Updating Dictionary Content
You may have wondered how to quickly create large amounts of content in the Dictionary. By
the help of a bulk import/export function you can easily add new entries or update existing
once from a Microsoft Excel file (XLS or XLSX).
All you need to do is to follow these three steps.
1. Use the export function to export a selected category, selected items or the entire
Dictionary as a XLS / XLSX file
2. Edit your data within the XLS / XLSX file in order to create new entries or update current
items.
3. Import your result back to the Dictionary and follow the required mapping steps.

Animation: Bulk Import for Creating and Updating Dictionary Content

For more information on Bulk Import for Creating and Updating Dictionary
Content, please view the animation in the lesson The Dictionary - Central Object
Repository in your online course.
The Excel based import allows companies to quickly import all of their company related terms
(e.g. for roles, IT-systems, documents etc.) as mass import into the dictionary,
1. Export the XLS / XLSX - Export a select category, individual items or the entire Dictionary.
2. Edit the spreadsheet - Choose between one of these different export options and enter
your data within the XLS / XLSX.
3. Import to the Dictionary - Configure the upload by choosing a mode of import. Select the
right Excel sheet to map it to the corresponding Dictionary category. Map the attributes
the same way.
Assign roles for maintenance and quality assurance!

In order to avoid redundancies and wrong named terms, it is recommended to define clear
responsibilities for the care and maintenance of the Dictionary. Dedicated editing permissions
can be limited to individual users or to a small group of users.
This creates the role of a Dictionary officer or master user. Their job is to keep track of the
content and make adjustments to existing or add new required entries as needed.
Furthermore, it should be considered to give the dictionary officer admin rights as well. This
allows them to make changes to Dictionary settings such as Categories and Attributes
depending on the overall user demands.
Any modeler can still read and re-use all existing items continuously while modeling. There is
no option to restrict reading access. However, there is a way to give creative freedom back to
the modelers.
The next Best Practice topic of so-called "Sandbox categories" are strongly connected to the
concept of Dictionary roles.
Sandbox Categories to Submit Suggestions
Figure 38: Sandbox Categories for Organizational Units, Documents and IT System

First an Administrator of your workspace needs to set up new sub-categories for each
individual sandbox section, like underneath Organizational Units, Documents or IT Systems.
By allowing modelers to submit new elements only to sandbox categories, all missing
information and elements are channeled to dedicated locations. This keeps a clean data set
and minimizes the risk of redundancies and incorrect entries in the productive environment.
After a certain amount of time (e.g. monthly), a dictionary administrator can evaluate these
suggestions and, if necessary, simply move them to the productive categories.
Hint:
Since the unapproved terms from the sandbox categories are also immediately
available in the modeling features, it is recommended to work with colors. This
would make it easier to communicate, for example, that all "grey terms" have not
yet been approved.
Animation: Sandbox Categories

For more information on Sandbox Categories, please view the animation in the
lesson The Dictionary - Central Object Repository in your online course.
Summary
In summary, the following steps must be performed by a workspace administrator to set up
your sandbox structure. Select each step to find out more.
Animation
For more information on this topic please view the animation in the lesson The
Hint:
The right to read Dictionary entries exists at all times for all users of a workspace
and cannot be restricted.
LESSON SUMMARY

Unit 7
Learning Assessment
1. What is the Dictionary in SAP Signavio Process Manager?

X A A special attribute on diagram-level
X B A central object repository
X C A collection of BPMN best-practices
X D A BPMN element
2. Which one is a Dictionary best practice?

X A All modelers should have the permission to create new entries in each Dictionary
category.
X B You should avoid creating entries for responsibilities.
X C Deleting main categories and creating new ones.
X D Set up sandbox categories where modelers can submit suggestions for new
entries.


UNIT 8 Using Basic Simulation
Lesson 1
Basic Simulation 73
UNIT OBJECTIVES
● Use the Simulation to analyze bottlenecks / times in processes

Unit 8: Using Basic Simulation

Unit 8
Lesson 1
Basic Simulation
LESSON OBJECTIVES
Simulations
Figure 39: What is the Process Simulation - Basic Simulation
In SAP Signavio Process Manager the Process Simulation is a dedicated feature that uses
typical process metrics to deliver insights on:
● What-if scenarios
● Process behavior
● Resource planning and optimization
● Average costs and times
● Peaks and bottlenecks

Figure 40: Signavio Business
Why are process simulations applied in general?

● To improve existing operations and evaluate new plans and alternatives
● To avoid time-consuming fine-tuning and expensive testings
● To reduce cycle times, idle times and localize weak points and bottlenecks
● To evaluate alternative concepts, modified process variants and capacity expansion
The BPMN simulation tool allows you to visualize process runs and to analyze processes
based on configurable one-case and multiple-case scenarios in order to gain information
about cost, cycle times, resources and bottlenecks. Have a look on the simulation in practice!
Video: Signavio Process Manager - Simulation

For more information on Signavio Process Manager - Simulation, please view the
video in the lesson Basic Simulation in your online course.
Setting Up Simulation Parameters
Animation: Setting Up Simulation Parameters

For more information on Setting Up Simulation Parameters, please view the
animation in the lesson Basic Simulation in your online course.

Lesson: Basic Simulation
Managing Activity Costs
Figure 41: The Costs Tab
Typical requirement: "How much money would a small decrease in shipment cost save us?"
Activity costs need to be provided in order to calculate the overall process costs. These
granular costs might include material, electricity and other task specific expenses. Labor
costs are set up under Resources.
The currency can be configured in the settings.
Managing Execution Times
Figure 42: Duration Times for Each Activity
Typical requirement: "How would a reduced shipment duration influence the total cycle
time?"
Execution times for tasks are needed to calculate the (minimum) total cycle time of a
process.
In practice the cycle time is more than just the sum of time for all task executions. Often,
there are also waiting times, idle times and many more to consider which might have an
impact on the process.

The simulation focuses mainly on task execution times to calculate the minimum cycle time of
a process.
Animation: Normal Distribution

For more information on Normal Distribution, please view the animation in the
lesson Basic Simulation in your online course.
Figure 43: Normal Distribution
Whenever tasks are performed by employees, it's just natural that the execution time is
always different. For this reason, it might be helpful to consider deviations for manual tasks.
In our example we used a normal distribution around the mean execution time to reflect this.
Optional: Consider a deviation in your execution times for tasks
Managing Process Frequency
Animation: The Frequency Tab

For more information on The Frequency Tab, please view the animation in the
lesson Basic Simulation in your online course.
Figure 44: The Frequency Tab

Typical requirement: "Can we manage a 40% increase of our order volume ?"
To simulate multiple cases, the amount of cases starting during a week need to be set up in
the Frequency tab.
The number of cases can be adjusted to accommodate peaks and valleys in the workload
depending on the day of the week and time of the day.
Figure 45: Decision Point
Each decision point where the process might take different routes has to be configured with
an estimation of the respective outcome probabilities.
Every time a case reaches these points the given values will be used independently of
previous cases to route the process.
Each decision gateway has a probability field in the Frequency tab.
Managing Working Schedules
Figure 46: Resources Tab
Typical requirement: "Can we keep up with the order volume in case of illness-related
absences ?"
The available resources are the most important factor influencing the total cycle time and
bottlenecks.

Resources can be set up with detailed working schedules and hourly wages which will be used
to calculate the overall process costs.
Edit working schedules for each lane in the Resource tab.
Troubleshoot - Interpreting Simulation Results

The metrics of the results of a multiple-case simulation.
Animation: Metrics
For more information on Metrics, please view the animation in the lesson Basic
Simulation in your online course.
Results - Costs
The overall process costs are the sum of fixed activity costs and resource costs. They
may vary depending on the execution time if deviations for activity times are used.
Results - Total cycle time
The total cycle time is the sum of all execution and waiting times. Long maximum times
usually indicate a bottleneck in the respective lane causing long waiting times due to a
lack of resources. The total cycle time can exceed the simulation time span. This may
happen for two reasons:
● Your resources can't handle cases fast enough and process instances 'pile up'.
● The cases that occur in the last hours/minutes of your simulation time frame exceed
the frame before they are completed.
Results - Resource consumption

The resource consumption table shows how much of their work time the process
participants need to spend on the simulated process.
Results - Bottlenecks
In the bottleneck tab the pure waiting times are listed on an activity level. This can give an
indication where the process needs to be adjusted or more employees are required.
Simulation Run Example
Figure 47: A Simulation Run has Discovered Two Bottlenecks in the Finance and Order Fulfillment Department

A bottleneck occurs when a resource's limited availability increases the waiting times of
cases. As soon as a new case started the resource was still handling a previously started
instance. Adding additional resources for both resources might reduce waiting times and
cycle times.
LESSON SUMMARY


Unit 8
Learning Assessment
1. What is the Simulation feature used for?

X A It is used for visualizing process runs and analyzing processes.
X B It is used for gaining information about cost, cycle times, resources and
bottlenecks.
X C It is used for creating process documentation templates for further analysis.


UNIT 9 Publishing and Collaboration -
Working with Feedback
Lesson 1
Publishing and Collaboration - Working with Feedback 85
UNIT OBJECTIVES
● Use the Commenting feature to collect feedback

Unit 9: Publishing and Collaboration - Working with Feedback

Unit 9
Lesson 1
Publishing and Collaboration - Working with
Feedback
LESSON OBJECTIVES
Publishing & Collaboration - Working with Feedback

Why is Early Collaboration on Processes Important?
Figure 48: Feedback
Process Management is not a top down approach anymore. Today, multiple people are
involved in processes and can contribute valuable feedback - even in the process modeling
phase. Missing information can only be detected by humans (semantically correctness).
Select each number to learn more.
Animation: Collaboration
For more information on Collaboration, please view the animation in the lesson
Publishing and Collaboration - Working with Feedback in your online course.

How to work with Feedback?
Animation: Journey: From process creation to process publishing

For more information on Journey: From process creation to process publishing,
please view the animation in the lesson Publishing and Collaboration - Working
with Feedback in your online course.
Journey: From process creation to process publishing

In our Journey we have two stakeholders; the modeler and the commentator.
1. The modeler creates processes and requests feedback.
2. The commentator reads and comments the diagram.
3. The modeler receives feedback and incorporates it.
4. The modeler publishes the diagram.
Figure 49: Step 1: Creating
Step 2: Requesting Feedback

Role: Modeler
After the process model is completed, one or more stakeholders are invited to provide
feedback on the process to ensure that the process is correct and complete.
Animation: Requesting Feedback

For more information on Requesting Feedback, please view the animation in the
lesson Publishing and Collaboration - Working with Feedback in your online
course.
Step 3: Providing Feedback

Role: Invited Stakeholder

Lesson: Publishing and Collaboration - Working with Feedback
The invited stakeholder has the responsibility to look at the process and provide feedback if
process steps or important information is missing from the process.
Animation: Providing Feedback

For more information on Providing Feedback, please view the animation in the
course.
Step 4: Incorporate
Role: Modeler
Now the modeler incorporates the feedback received from the invited stakeholders into the
process diagram to enhance it.
Figure 50: Step 4: Incorporate
Step 5: Publishing Process

Role: Modeler
After the process is fully modeled, the process is published to the SAP Signavio Process
Collaboration Hub for the entire organization.
Animation: Publishing Process

For more information on Publishing Process, please view the animation in the
course.
Select each key to find out more.

Publishing and Collaboration - Working with Feedback in your online course.

LESSON SUMMARY

Unit 9
Learning Assessment
1. Any workspace user can be invited to comment on a process.

Determine whether this statement is true or false.
X True
X False
2. Which options does a user have, who got invited to a process model?
X A Edit the process
X B Delete the process.
X C Comment on the process.
X D Reject the process.
X E Reply to other comments.


UNIT 10 Using Standard Reports
Lesson 1
Using Standard Reports 93
UNIT OBJECTIVES
● Use Reports to aggregate process information

Unit 10: Using Standard Reports

Unit 10
Lesson 1
Using Standard Reports
LESSON OBJECTIVES
Standard Reports
Figure 51: Using Standard Reports
Why are Reports useful?

Processes contain a lot of visible and hidden information (in attributes). Generating reports is
important for business users to collect and aggregate all the information on a specific topic,
which is usually distributed across different processes.

Reports Help to Answer Questions
Figure 52: Reporting
Reports help to answer questions like:

● In which processes and activities are we using which IT-System?
● Who is responsible for which tasks?
● Where do we have a lot of handoffs?
● Can we reduce costs? If yes, where?
● How much does a specific tasks cost and how long does it take?
Many Reports but Three Categories

The reporting function in SAP Signavio Process Manager is essential for companies as it
offers different reports for a variety of purposes. In general, reports are important for
management as a basis for decision making, for stakeholders as a basis for information and
for internal/ external auditors as proof of controls.
The following three categories comprise the reports being used frequently in practice:
Calculation Reports
In SAP Signavio Process Manager process diagrams can be created and information like
costs, cost center and task duration defined in the attributes of individual tasks.
● Process cost analysis
● Resource consumption analysis
Responsibility & Usage Reports

In SAP Signavio Process Manager, all defined responsibilities and also used objects and
systems can be aggregated and presented in dedicated reports. Those reports are:
● RACI report
● Responsibility handover report

Lesson: Using Standard Reports
● IT system usage report

● Document usage report
Metric & Characteristics Report

With process model and characteristics reports it is possible to generate statistics for
your diagrams which contain an overview of elements and attribute values that are found
in the selected diagram(s).
● Process model metric
● Process characteristics report
Animation: Report Categories

For more information on Report Categories, please view the animation in the
lesson Using Standard Reports in your online course.
How to Create Standard Reports?

The following video shows the creation of standard reports.
Video: SAP Signavio Process Manager - Reporting

For more information on SAP Signavio Process Manager - Reporting, please view
the video in the lesson Using Standard Reports in your online course.
LESSON SUMMARY


Unit 10
Learning Assessment
1. Which statement is correct according to the "Document usage report"?

X A Data objects connected to tasks can be either 'Input' or 'Output' documents and
will be marked accordingly with arrow directions.
X B Data objects should be attached to an sequence flow.
X C The Document usage report is a PDF file for one or more diagrams describing the
assignment of documents to tasks.


UNIT 11 Using Calculation Reports
Lesson 1
Calculation Reports 101
UNIT OBJECTIVES
● Get to know calculation reports

Unit 11: Using Calculation Reports

Unit 11
Lesson 1
Calculation Reports
LESSON OBJECTIVES
Calculation Reports
Figure 53: Calculation Reports
In SAP Signavio Process Manager process diagrams can be created, which also includes to
consider information like costs, cost center and task duration.
Those can be defined in the attributes of individual tasks also aggregated in corresponding
calculation reports.

Creating a Process Analysis Report
Figure 54: Filling in Task Details
Note:
After we have added the attribute information to the process, the data is passed to
the analysis.
You can now perform two types of analysis. The process cost analysis refers only to the costs
and their cost centers and displays them. The resource consumption analysis focuses on the
workload, i.e. how long it takes to execute a task and how many resources are required for it.
Animation: Process Cost Analysis & Resource Consumption Analysis

For more information on Process Cost Analysis & Resource Consumption
Analysis, please view the animation in the lesson Calculation Reports in your
online course.

Lesson: Calculation Reports
Figure 55: Process Cost Analysis & Resource Consumption Analysis
● Process cost analysis - The diagram has now been completely converted into a Process
cost analysis report. This report calculates the costs per task according to frequencies.
● Resource consumption - The diagram has now been completely converted into a process
Resource consumption analysis. This report calculates the hours per task according to
frequencies.
LESSON SUMMARY


Unit 11
Learning Assessment
1. Where can you enter information about costs and task duration to retrieve a report?
Select all correct answers.
X A In the Dictionary
X B In the Simulation
X C In the Attributes
X D In the Report


UNIT 12 Using Model and
Characteristics Reports
Lesson 1
Model and Characteristics Reports 109
UNIT OBJECTIVES
● Get to know the process model and characteristics reports

Unit 12: Using Model and Characteristics Reports

Unit 12
Lesson 1
Model and Characteristics Reports
LESSON OBJECTIVES
Model and Characteristics Report
Figure 56: Model and Characteristics Report
With the process model and characteristics reports it is possible to generate statistics for
your diagrams which contain an overview of elements and attribute values that are found in
the selected diagram(s).
Animation: Reports
For more information on Reports, please view the animation in the lesson Model
and Characteristics Reports in your online course.
After selecting the relevant processes, the processes and their properties are converted into
a report with corresponding statistics:

Figure 57: Model and Characteristics Report Example
Animation: Reporting
For more information on Reporting, please view the animation in the lesson
Model and Characteristics Reports in your online course.
Figure 58: Process Model Metrics Example
With process model metrics it is possible to generate statistics.

Statistics are helpful in order to keep an overview of your processes. You can:
● Check if internal defined standards have been considered
● Measure how important a process is, for example by the number of handovers or
subprocesses
● Check the status of your process diagram
● Retrieve key indicators and links to open the modeled process in SAP Signavio
● Use the links to embed process internally (e.g. intranet)
● Find out how a process is structured

Lesson: Model and Characteristics Reports
● See if the process is published and who last edited or saved it
LESSON SUMMARY


Unit 12
Learning Assessment
1. Which report would you choose if you need to present several processes and want get a
link list for a preview to SAP Signavio Process Collaboration Hub?
X A Process characteristics with element details
X B Process model metrics
X C Resource consumption analysis

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SIG120

Introduction to SAP Signavio

© 2023 SAP SE or an SAP affiliate company. All rights reserved.

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American English is the standard used in this handbook.

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vii Course Overview

1 Unit 1: Overview of SAP Signavio Process Manager

3 Lesson: Overview of SAP Signavio Process Manager

9 Unit 2: Using the Explorer (Diagram Repository)

11 Lesson: The Explorer (Diagram Repository)

17 Unit 3: Using the QuickModel - Capturing Process Information

19 Lesson: The QuickModel - Capturing Process Information

25 Unit 4: Using the Editor - Quick 'n' Easy Modeling

27 Lesson: The Editor - Quick 'n' Easy Modeling

35 Unit 5: Creating an Entry Point - Navigation Maps & Value Chains

37 Lesson: Navigation Maps and Value Chains

47 Unit 6: Learning about Responsibility and Usage Reports

49 Lesson: Responsibility and Usage Reports

57 Unit 7: Using the Dictionary - Central Object Repository

59 Lesson: The Dictionary - Central Object Repository

71 Unit 8: Using Basic Simulation

73 Lesson: Basic Simulation

83 Unit 9: Publishing and Collaboration - Working with Feedback

85 Lesson: Publishing and Collaboration - Working with Feedback

91 Unit 10: Using Standard Reports

93 Lesson: Using Standard Reports

99 Unit 11: Using Calculation Reports

101 Lesson: Calculation Reports

107 Unit 12: Using Model and Characteristics Reports

109 Lesson: Model and Characteristics Reports

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● Get to know SAP Signavio Process Manager

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Overview of SAP Signavio Process Manager

Figure 1: Overview of SAP Signavio Process Manager

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Animation: Overview of SAP Signavio Process Manager

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Video: Overview of Signavio Process Manager

Animation: Key Takeaways

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● Navigate the Explorer to structure and manage processes

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The Explorer (Diagram Repository)

Figure 2: The Explorer (Diagram Repository)

Using the Explorer

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The Explorer is a central component to organize content

1. Manage content (folders and diagrams)

● Save, copy, delete and move diagrams(all kind of diagrams)

● Share and publish diagrams to the Collaboration Hub

● Manage / restore revisions of diagrams