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OVERVIEW OF HDB FLAT PORTAL

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3 NEW FEATURES ON HDB FLAT PORTAL
EFFECTIVE FROM 9TH MAY 2023

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HDB FLAT ELIGIBILITY INTEGRATED LOAN GUIDED JOURNEY


(HFE) LETTER APPLICATION SERVICE FOR NEW HDB FLAT
BUYERS
1. Integrate Different Eligibility Checks & Processes Into A Single Application
2. Replaces HLE Letter; Provide Upfront & Holistic Assessment Of Home Seeker’s Eligibility For:
• New and/or Resale Flat Purchase
• CPF Housing Grants
• HDB Housing Loan
3. Reduces Data Entry & Document Submission With Backend Link-up With Government Databases
4. Facilitate Informed Housing & Financing Decisions When Home Seekers
• Apply For Flat During Sales Launch
• Obtain OTP From Resale Flat Seller And Submit Resale Flat Application To HDB 2
LEGEND
ENHANCED RESALE FLAT BUYING JOURNEY
EFFECTIVE FROM 9TH MAY 2023
Eligibility Check
RESALE FLAT
Application SEARCH FOR SUITABLE FLAT

OBTAIN HFE LETTER* WITH CONSOLIDATED


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Doc. Submission
ELIGIBILITY ASSESSMENT
*21 Working Days From Full Document
OBTAIN OTP

SUBMIT RESALE APPLICATION


APPLY FOR IN-PRINCIPLE APPROVAL (IPA)
To Understand Eligibility For Housing Loans From
Participating FIs^
(Accepts Within 28 Working Days From
^FIs Will Inform Applicants of The Outcome Separately
Full Document Submission)

ATTEND APPOINTMENT TO
COMPLETE FLAT PURCHASE APPLY FOR LETTER OF OFFER
(From Approved IPAs)
(8 Weeks From HDB’s Acceptance Of To Confirm Loan Offer Through HDB Flat Portal
Resale Application) 3
ENHANCED RESALE FLAT BUYING JOURNEY
EFFECTIVE FROM 9TH MAY 2023

STEPS IN HDB RESALE PORTAL REVISED STEPS IN HDB FLAT PORTAL

1. Register Intent To Buy 1. Preliminary HDB Flat Eligibility (HFE) Check


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2. Search For Suitable Flat And Get OTP 2. Apply For HFE Letter
3. Choose Mode Of Financing 3. Search For Suitable Flat And Get OTP
4. Request For Value 4. Choose Mode Of Financing
5. Submit Resale Application 5. Request For Value
6. Acknowledge Resale Documents 6. Convert In-principle Approval To Letter Of Offer From FIs
7. Pay Fees (Online) 7. Submit Resale Application
8. Approval Of Resale 8. Acknowledge Resale Documents
9. Attend Resale Completion 9. Pay Fees (Online)
10. Approval Of Resale
11. Attend Resale Completion 4

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