Course Type Course Code
DC MSC512
Course Objective
This course introduces the students with the theories and practices of operations management. The
objective is to understand the tools and techniques of operations management for enhancing the firm’s
competitive advantages.
Learning Outcomes
At the end of the course the students will be able to: (a) Understand the roles/functions of operation
management in the context of business enterprise; (b) develop skills for solving operation
management problems.
SN Topic
1 Unit I: Introduction to
Operations Management and
basic concepts. Basic
forecasting concepts and
related models like Moving
Average, Exponential
Smoothing and Regressions.
Concepts of forecasting error.
Case studies.
2 Unit II: Concept of Aggregate
Production Planning and
related strategies like Chase,
level and Mixed. Basic
Concept of
Materials requirement
Planning and numerical
problems. Case studies.
3 Unit III: Job Shop
Scheduling and sequencing
strategies, Johnson Rule and
Extension of Johnson Rule.
Introduction to inventory
management. Basic inventory
models and problems. Case
studies.
Name of Course L T P Credit
Operations Management 3 0 0 9
Tentative Learning outcomes
Lecture
Hours/Lecture
6 After completing the section student should able to -
o understand the basic concept of operations
management
o Understand the three-time horizons and which
models apply for each use
o Explain when to use each of the four qualitative
models
o Apply the naive, moving average, exponential
smoothing, and trend methods
o Compute three measures of forecast accuracy o
Conduct a regression and correlation analysis
8 After completing the section student should able to -
o Understand the concept of
aggregate planning o Identify optional
strategies for developing an aggregate
plan
o Solve an aggregate plan o Build a
gross requirements plan o Build a net
requirements plan o Determine lot sizes
for lot-for-lot, EOQ
10 After completing the section student should able to -
o Apply the assignment method for loading
jobs o Name and describe each of the priority
sequencing rules
o Use Johnson’s rule for scheduling the jobs o
Learn the extension of t he Johnson rule o
Understand basic inventory management theories o
Conduct an ABC analysis
o Explain and use the E OQ model for
independent inventory demand
o Compute a reorder point and safety stock o
Apply the production order quantity model
4 Unit IV: Facility Layout
and various algorithms,
Facility Location theories
and mathematical models
(Fixed charged location
allocation problem,
capacitated problems).
8 After completing the section student should able to -
o Identify and explain major factors that
affect location decisions
o Apply various mathematical models to solve
facility location problems.
o The student can successfully develop the
facility location models.
o Understand various issues in facility layout o
The student can apply various layout
algorithms to develop optimized layouts.

5 Unit V: Concept of 7 After completing the section student should able to - o

Operations Strategy and understand product life cycle
related examples, Product and product development system
and Process o understand how products and services are
Design, Concept of JIT. defined
Case studies o understand the importance of operations
strategy for manufacturing and services
o distinguish between local and global
operations strategy
o Define just-in-time, TPS, and lean
operations
o Define the seven wastes and the 5 Ss o
Explain JIT partnerships
o Explain the principles of the Toyota
Production System

Attendance policy: As per the norms of IIT(ISM) Dhanbad

Text & Reference books:

1. Operations Management, Jay Heizer & Barry Render, Pearson
2. Operations Management, William J Stevenson, McGraw-Hill