INVENTORY, WAREHOUSING &

TRANSPORTATION OF J&J
BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE

Inventory Management Analysis Smart Factory for Warehousing

Inventory turnover ratio = 5.71
The minimum stock level of J&J is 267 units
The maximum stock level of J&J is 1028 units
The average stock level must be 706 units
Smart Factory strategy drove J&J Operating
System (JJOS)
Explained end-to-end information flows on a
deeper level
Helped identify unnoticed flow breakers in the
supply chain

Innovation in Transportation
Outbound container utilization load building
LoadMax
Increased container utilization by 4%
Reducing costs by 15%
Lowered carbon footprint by 500,000 kg of CO2
emissions
 IMPACT OF TECHNOLOGY ON GROWTH
OF J&J
BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE

4 Tech-tools used during Covid-19

Responding to rapid surges in product demand
Planning ahead to be ready for a moment just
like this
Ensuring products arrive on time—as promised
Managing manufacturing virtually
An employee uses smart glass
technology to give a remote
colleague on-site visibility
A highly efficient system at Johnson &
Johnson Vision Care in London significantly
reduced the company’s carbon footprint,
while maintaining its service levels.

AI in Healthcare Supply Chain Technology

Facilitating earlier detection of disease
Driving drug discovery DePuy Synthes Advance Case
Enabling more targeted clinical trial recruitment Management
Ensuring treatments can reach patients
Analyzing the OR for efficiency and physician
Vision Care Order-Fulfillment
learning Operations
 CUSTOMER SATISFACTION STRATEGIES
OF J&J
BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE

Understanding Customer Needs

Market research and analysis
Identifying key drivers of satisfaction
Customer segmentation and profiling

Communication and Engagement Personalization and Customization

Transparency in product information and messaging Using customer data for
Engaging with customers through feedback personalization
mechanisms Offering personalized
Communication channels (e.g., website, social recommendations and promotions
media, customer service) Tailoring products/services to
individual needs
 COMPLEXITIES & CHALLENGES IN SUPPLY CHAIN
Issues with Inventory Management
BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE

Maximized ITR = Maximized profits

Poor inventory management increases storage and
other costs.
It can be optimized with efficient demand forecasting.
Ensuring quality control across varying geographies.
Sustainable and ethical sourcing of raw materials.

Challenges in Demand Forecasting Supplier/Distributor Reliability

Maintaining a balance between stockout and Unreliable suppliers can impact delivery time.
overstocking in critical products. Intraoperational scope in
procurement/distribution can sabotage
Disruptions due to causes like changing climate.
timeline of other operations.
Eg- J&J saw an increase in demand of seasonal
drugs like Ceterizine all year long.
BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE GLOBAL SUPPLY CHAIN OF J&J
Supplier Network
vast network of suppliers globally to source raw
materials

Inventory Management

Manufacturer Rely on Forecasting software to predict the

balance supply and demand, minimize
Numerous manufacturing facilities located stockouts, and avoid excess inventory
worldwide.
To cater regional demand and optimize
production efficiency.
rigorous testing of raw materials, in-process
materials, and finished products.