Hello, I hope you are very well.

Through this informative text, since it does not give me the option to write when uploading the
extract, I proceed to comment.

1. I already sent you the bank statement, which is the format used by my bank, which is Banco
Davivienda, which they can verify with themselves, since they tell me that it is not valid, so how
did I invent transactions made in the entire month of March?

2. I already sent you photographs of the physical gift cards, which, as you can see, I acquired
legally.

therefore I demand the unlocking of my account in a timely and quick manner, it seems to me a
lack of respect that they retain people's money as if nothing had happened.