BTF 1 - Exam

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Name * 1 điểm

Nguyễn Trung Kiên

Class * 1 điểm

22.5.LT1

22.5.LT2

Rank * 1 điểm

13
Which of the following is one of the features of Participative leadership * 1 điểm

style?

There is no teamwork.

Leadership is by a condescending form of the master-servant relationship.

Motivation is by rewards and highly participation in objective-setting.

There is some communication between superior and subordinate.

Which of the following refers sufficient blocks that are determined in Henry * 1 điểm

Mintzberg’s building blocks?

Strategic apex, Middle line, Operating core

Strategic apex, Middle line, Operating core, Bureaucracy machine, Support team

Strategic apex, Middle line, Operating core, Technostructure, Support staff.

Strategic apex, Middle line, Operating core, Technostructure, Support staff, Ideology.

Which of the following is true for function of “Standardization of work” in * 1 điểm

coordinating mechanisms which integrate building blocks into a cohesive

unit means:

Giving of orders by a superior to a subordinate.

Specification of results such as the setting of targets.

Informal communication and self-government.

Laying down standard operating procedures.

Which of the following is not true for advantages of joint venture method? * 1 điểm

Allows to access the skills of each party

Higher capital requirement but lower risk of losing unique business skills

Easier to entry the new markets

Competitive rivalry can be decreased

According to Kotler, a competitor responds selectively to opposing moves * 1 điểm

is categorized as:

The laid back competitor.

The tiger competitor.

The selective competitor.

The stochastic competitor.

Company X used the differentiation strategy to compete with existing * 1 điểm

rivalries in the market. The marketing director of Company X, John, is

concerned with how the marketing mix would be adjusted in due course if a
competitive strategy of differentiation was decided upon. Which of the
following strategy level is related to John’s concern

Functional strategy

Business strategy

Competitive strategy

Product/Market strategy
The strategy development manager of Artiquet plc has produced a report * 1 điểm
on one of the company's major product lines. In her report she analysed the
product using the BCG matrix and adopted the recommendations of the
model. The report concludes that either a 'harvest' strategy or a 'hold'
strategy would be the optimal course of action for this product. The product
must have been classified as:

a star

a cash cow

a question mark

a dog

Which of the following models of human behavior self-control of employees * 1 điểm

and orientation as the important factors to achieve objectives?

Scientific model.

Theory X

Theory Y

Maslow’s hierarchy of needs.

Maman Ltd has decided to support the launch of its latest product by * 1 điểm

means of collaborating with major supermarkets in its region. This is an

example of:

Pull technique.

Push technique.

Combination of pull and push technique.

Personal selling.
In terms of the organisational iceberg, which two of the following are overt * 1 điểm

variables affecting organisational behaviour?

Formal goals

Attitudes

Underlying competencies and skills

Organisation design

Communication patterns

Paulette works for a project team implementing a new annual staff * 1 điểm
feedback exercise for a major international bank. Paulette turns general
ideas into specifics and tends to be an administrator handling the
scheduling aspects. In terms of Meredith Belbin’s team roles, Paulette is a:

Shaper

Resource-investigator

Team worker

Company worker

Hazel is a senior marketing manager at a large entertainment firm in the * 1 điểm

UK. She daily receives market analysis reports from market research
department and then pass them on to relevant people. In terms of Henry
Mintzberg’s managerial roles, Hazel plays:

Decisional role.

Interpersonal role.

Disseminator role.

Informational role.
Which of two following stakeholder groups are most likely to putting the * 1 điểm
company under pressure to improve return on investments?

Supplier.

Customer.

Creditor.

Shareholder.

Employees.

Which of the following would be classified as secondary objectives for a * 1 điểm

business?

The business’s share price will increase by 20% in the next year.

The business’s productivity will double in next year.

Maximizing the shareholders’ wealth.

The business’s mission statement.

At the AMG of Boots plc, a major shareholder claimed that the company * 1 điểm

has the symptom of “Satisficing”. In the context of corporate objectives,

“satisficing” means:

Managers aims to keep all stakeholders satisfied.

Managers aims to maintain satisfactory profits rather than maximise wealth.

Managers aims to balances variety of objectives.

Owners aims to meet a satisfactory level of corporate responsibility obligations.

Bobi plc has increased market share by 5% in each of the last few years. A * 1 điểm
stated objective of Bobi plc is now to increase sale volume by 8%. Which
key characteristic of quantitative operational goals does Bobi’s objective
lack?

Being specific

Being measurable

Being achievable

Being time-bound

Cerise can authorise her own travel expenses up to £1,000. Cerise will soon * 1 điểm
travel abroad on business, and she has a choice between flying economy
class for £350 or flying business class for £1,050. Cerise is an old friend of
the company's travel administrator, Malcolm, who arranges bookings. She
persuades him to book the business class seat. This is an example of
Cerise exercising

authority without power

power without authority

delegation of authority

power with authority

 Which of the following could be classified as “Hygiene factors” in terms of * 1 điểm
Herzberg’s content theory?

Working environment.

A sense of achievement.

Recognition.

Challenging work.

Which type of business culture is the most relevant to the public sector * 1 điểm
organizations?

Internal process culture

Rational goal culture

Open system culture

Human relations culture

The culture matrix of Robert E Quinn is based on * 1 điểm

The combination between business flexibility and control

B. The combination between business flexibility and looking

C. The combination between inward and outward looking

D. The combination between flexibility-control and in-outward looking

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