Professional Documents
Culture Documents
MANAGEMENT
NADINE ANGELIKA P. TOLITE, RPm
Outpatient & Aftercare Division
NATURE OF
ANGER
• Anger is "an emotional
state that varies in
intensity from mild
irritation to intense fury
and rage.”
Negative thought patterns that can trigger
anger:
▪ Overgeneralizing. For example, “You ALWAYS interrupt me. You NEVER
consider my needs. EVERYONE disrespects me. I NEVER get the credit I
deserve.”
▪ Obsessing over “shoulds” and “musts.” Having a rigid view of the way a
situation should or must go and getting angry when reality doesn’t line up
with this vision
▪ Mind reading and jumping to conclusions. Assuming you “know” what
someone else is thinking or feeling—that they intentionally upset you,
ignored your wishes, or disrespected you.
Negative thought patterns that can trigger
anger:
▪ Collecting straws. Looking for things to get upset about, usually while
overlooking or blowing past anything positive. Letting these small irritations
build and build until you reach the “final straw” and explode, often over
something relatively minor.
▪ Blaming. When anything bad happens or something goes wrong, it’s always
someone else’s fault. You tell yourself, “life’s not fair,” or blame others for
your problems rather than taking responsibility for your own life.
3 WAYS OF DEALING WITH
ANGER
Suppression is an attempt to hold in
Expression is the act of
your anger. Suppressing anger often
conveying your anger. Expression
causes you to turn anger inward or
ranges from a reasonable, rational
express your anger through passive-
discussion to a violent outburst.
aggressive behavior.