Professional Documents
Culture Documents
1. Beginning:
Formal
Dear Mr + Last name (male)
Dear Ms + Fist name (female and haven’t husband)
Dear Mrs + Last name (female and have husband)
2. Body:
2.1 Beginning sentence
Reason why we write this email:
Example:
+) I am writing/ write to....(tell about / let you know about)
+) I would like to....(tell/ send/ let)
+) I enjoy/ real like .... (+V_ing)
+) I am writing on behalf of ... +N ( tôi viết mail này thay
mặt cho....)
Request or respond sth:
Example:
+) I would be grateful if...
+) I wonder if you could...
+) Could you please... ? Could you tell me something
about...?
+) I would particularly like to know....( dac biet muon
biet ...)
+) I would be interested in having more details about...
+) I would like to ask your help....
Report bad news:
Example:
+) I regret to...(tell / inform{thong bao})
+) I am very sory about / for..
+) I would like to apologize for...
Continue discussing the previous issue:
Example:
+) As you started in your letter,...
+) Regarding...Concerning....With regards to...
+) As you told me,...
+) As you mentioned in the previous one,...
+) As I know what you wrote me
Complain:
Example:
+) I am writing to complain about...(I am writing to express
my dissatisfaction[khong hai long[satisfaction: hai long]
with your staff.)
+) You said...but in fact what happened...
3. Ending email
Formal:
Best regards, / Best wishes, / Regards
=> (co the dung cho moi tinh huong)
Sincerely Yours
=> (dung trong thu xin viec / thu moi / thu khieu nai / biet
ten)
Faithfully Yours
=> (dung trong thu tra loi khach hang / khong biet ten bat
dau bang Madam, Sir)
*NOTE:
+) Don’t use the word ‘want’ in the first person =>use ‘would like’
+) Don’t use the word ‘should’ in the second person => use ‘may /could’
Example email
I trust this message finds you well. My name is [Your Full Name], and I
am reaching out to discuss a potential collaboration between our
companies.
Your time and consideration are greatly appreciated. I look forward to the
opportunity to discuss this potential collaboration in more detail.
Best regards,