Question 1: The concept of communication:

Communication is often defined as the conveyance of information. The term may also refer
to a message used to describe a field of study, a message used to describe a field of study, a
message communicated through this transmission, or any combination of these. There is
much discussion over what it exactly means. The difficulty in defining communication, in
John Peters' opinion, stems from the fact that it is both a common occurrence and a highly
specialized area of academic research. One defining technique is to restrict the scope of the
idea of communication (e.g., requiring "conscious intention" to persuade). That use this
logic, it is possible to conclude that one definition of communication may be the process of
creating mutually acceptable meaning between objects or groups by using signs, symbols,
and sign standards. A substantial exists. Nonverbal communication, which includes gestures
and facial expressions, and verbal communication, which is performed via the use of words,
have important differences. An attempt is made in communication models to provide in-
depth explanations of the stages and important parties. Claude Shannon and Warren
Weaver made a significant argument that the sender creates a message for
communicational reasons, which is then encrypted and transmitted. Once it reaches its
destination, the recipient will decode it and comprehend it. Research on communication is
conducted in several academic fields. The study of how information is typically measured,
stored, and conveyed is known as information theory. While the study of communication
focuses on human communication, the science of biological communication is interested in
all types of communication between living species. There are many other ways to
communicate, including visual (using words and images), auditory, tactile/tactile (using
braille or other physical techniques), olfactory, electromagnetic, and biochemical modalities
(or any combination thereof). It is unique because communication between individuals
involves the usage of numerous abstract languages. Principles are the overarching
convictions and standards of behavior that the communicator must rigorously uphold. The
following are some guidelines for communication: Respect your spouse's participation for
the good of everyone. Honesty, brevity, and clarity in speaking and listening democratic
communication based on mutual respect. Empathy, persistence, and acceptance are
necessary for communication. - The term "means of communication" refers to all elements
used in communication to communicate attitudes, feelings, ideas, connections, and other
psychological qualities. There are two distinct categories for verbal and nonverbal
communication techniques. In addition to the meanings of words, language also consists of
other elements like tone and rhythm. Group nonverbal behaviors include: appearance: kind
of physique, skin, and face; 2000 distinct face expressions are possible; Identifies the
communicator's position while also displaying their individuality through their eyes. Smiling
displays the communicator's personality. Gesture; Posture: Area for communication;
revealing social position; Behavior. Characteristic: language, interpretation, always rushing,
possibly dangerous, ensure that both parties profit, science and art both.

Question 2: The role of listening in communication.

Whether it is at business or at home, communication has always been and continues to be

the foundation of any relationship. One thing we frequently overlook is the fact that real
listening often goes a lot further than speech in good communication. We must be able to
completely comprehend and "feel" what the other person is saying in order to respond in a
conversation effectively, and we can only do so if we pay close attention.

We perform better at work, advance professionally, convey knowledge more correctly, and
develop our friendships and other important relationships when we listen well. Here are
seven actions that can help us become better communicators and listeners in general.

1. Maintain mental focus

The other person's message and what they are saying must also be considered in addition to
how well you can hear them. Pay close attention. While the other person is speaking, don't
prepare your next words. Until it's your turn, give them your undivided attention.

2. Pay attention to what's being stated

We frequently allow for too many interruptions during a discussion, probably without even
realizing it. While someone is teaching us anything, if we are distracted by our phones, the
window, or our luggage, it shows that we are not really there. Always maintain eye contact
with them and pay attention to what they are saying at all times.

3. Express interest
Ask for more details and express interest in what your interlocutor is saying. You won't be
able to completely comprehend what the individual is attempting to communicate to you
until you have complete insight.

4. If you're unsure if you understood something correctly, ask for clarification.

We must comprehend in order to appropriately interpret what was said. If you are uncertain
about anything, ask a question. Your conversation partner will value your interest. But be
careful not to stray from the subject.

5. Take your time when speaking.

A quality conversation requires time. Allow individuals the space to express themselves as
they see fit before responding in a respectful manner after they are through. Also, give
yourself time to formulate your opinion and input.

6. Keep an open mind

Keeping an open mind prevents us from passing judgment on others. We must establish a
secure space for our interlocutor while we speak. Avoid interrupting the other person with a
judgmental look or an insensitive retort, especially if they haven't finished their narrative.
Perhaps there is a reason for their behavior that you are unable to fully comprehend, but by
listening you will come closer to comprehending the other person's intentions and
motivations.

7. Offer criticism

When someone chooses to share a story or piece of information with you, they are
expressing an interest in hearing your thoughts as well. Giving feedback entails
demonstrating comprehension, or at the very least, interest in what the other person has to
say. Most of the time, it is all someone wants from a conversation. It can be enough to
simply nod or say something like, "That's amazing" or, "I can only image how you feel," to
make the other person feel at ease during a conversation.

8. Exude sympathy

While we pay attention to what someone is saying, whether it's good or terrible news, we
are more likely to relate to their position and feel for them. It's essential to briefly put
yourself in the other person's position since empathy plays a significant role in any
communication. Make an effort to comprehend the other person's feelings and motivations.
It will improve your listening skills.

9. Expressions on the face and in the body

Both verbal and nonverbal cues are used in conversation. And they must wait in line. We
don't exactly come across well when we pull a long face and remark, "That's terrific," do
we? For consistency and clarity, both our vocal and nonverbal responses must be in time
with one another.

10. Always be considerate

Although we have a right to our opinions even when we disagree with what the other
person is saying, we should never interrupt a conversation or shout our disapproval. Always
be careful to give your interlocutor your full attention and make sure to provide any
comments or points of view in a polite, kind, and courteous way. Never behave in a way that
undermines someone else's integrity. As long as your words and tone are courteous, you are
free to say whatever you choose.

In everyday conversation, listening is a talent that is frequently undervalued, but it shouldn't

be. Instead, it may be incredibly valuable to our own development and aid in problem-
solving, removing confusion, and gaining a deeper appreciation for those around us and the
wider world. Just like Bernard Baruch said, the majority of successful individuals I've known
are those who listen more often than they speak.
Question 3: Make a spending plan for a month if you have 20 million VND.

Necessity Expense
Eat and drink 3 million
Shopping 3 million
Granmother’s family 4 million
Save Money 5 million
Go 1 million
Hang out 2 million
Expenses incurred 2 million

Question 4: The components of an email:

Components of email messages

The following are the basic components of an email message:

Headers The message headers provide data about the sender and recipients.

The precise wording of mail headers might vary depending on the email system that
generated the message. Usually, headers contain the following information:

Subject. The topic, which is a description of the message's subject, is displayed by the
majority of email systems that list email messages individually. A subject line may read,
"2010 corporate."

Write a letter tell your friend about PDP1 class.

Dear Mai,

Hi! This time, are you all right? How is the research going? I'm still fine, too. I wish to share
PDP1 class with you.
Although most of my classmates are pretty shy, they are all incredibly outgoing and
approachable. The teacher is really witty, and the lesson is enjoyable. There are several
exercises and activities in the lesson. There isn't a much to discuss as it is a new class.

I'd want to stop writing here at this point. I hope you stay healthy. Do not forget to respond
to me if you receive a letter! Goodbye!

My friend Mai, Hòa!