Concepcion National High School

Plaridel, Quezon
3rd Periodical Examination in T.L.E
Grade 8 – SY: 2023-2024

Name_______________________________ Section__________________ Date____________

I. MULTIPLE CHOICE. Encircle the letter of the correct answer.

1. It is used to post monitor and balances charges and credit to guests.

a. cash register b. computer c. calculator d. account posting

2. The services that are directly involve in the customer service process is ________.
a. front office service b. nail care services c. food processing d. caregiving

3. A device used for mathematical calculations.

a. desk bell b. calculator c. scanner d. ballpen

4. Cards that electronically unlock the door of the rooms in the hotel.
a. room keys b. key card c. folio tray d. calculator

5. Used to dispense alcohol for safety protocol is ________.

a. folio tray b. alcohol dispenser c. cash register d. desk bell

6. A counter where guests are received.

a. photocopy machine b. telephone c. reception desk d. QR code scanner

7. It is used to measure body temperature

a. thermometer b. stethoscope c. sphygmomanometer d. BP apparatus aneroid

8. Used for grasping and holding food is ___________.

a. duster b. dustpan c. food tongs d. iron board

9. A kitchen appliance used to slice, dice or whip food ingredients.

a. food processor b. coffee maker c. air pot d. microwave oven

10. An electrical appliance which is used for cleaning floors, carpets and furniture by suction.
a. dustpan b. vacuum cleaner c. duster d. broom

II. A. Write on the blank if the following are tools, equipment or paraphernalia.

_____________11. Ballpen holder _____________16. Broom

_____________12. Computer _____________17. Mouse
_____________13. Key holder _____________18. Scanner
_____________14. Washing machine _____________19. Stethoscope
_____________15. BP apparatus _____________20. Dustpan

B. Write on the blank if the following are used for Meal preparation; cleaning, washing,
ironing; taking vital signs

_____________21. Laundry basket _____________26. Food processor

_____________22. Stethoscope _____________27. Kettle
_____________23. Hanger _____________28. Iron
_____________24. Dryer _____________29. Stove
_____________25. Thermometer _____________30. Chopping board

III. Answer the following:

31-35. What is the importance of front office services in our economy? (5pts)
36-40. Explain and Differentiate Caregiving to Caregiver. (5pts)