Professional Documents
Culture Documents
1. Challenges to HR Professionals
Human resources professionals have squared off against challenge after challenge in the past
few years, and this year is shaping up to be a continuation of many of those issues – with a
few new ones thrown in. Here’s a look at the eight biggest ones at play.
Managing Relationships
In 2022, workplace relationships are more important than ever. Supporting healthy
relationships is one of many challenges facing HR this year. Companies are finally settling
into their long-term hybrid or remote working models, and that has a significant impact on
how employees interact with each other. Work models in the new economy are powered by
the relationships fostered between managers and individual team members and their peers.
Healthy work relationships build trust in the workforce and empower employees to work
together more effectively, even if they don’t see each other or work together often.
In remote and hybrid work environments, we have to be intentional about building
relationships. Your HR team can help set communication cadences for departments and
teams, which drives relationships and builds awareness of everyone’s different roles and how
they intersect. Regular communication drives stronger relationships and helps employees
learn more about how they work together and can help each other.
The more that employees know each other and understand each other’s work, the better they
can perform their own jobs. Knowing the next stage of a project, for example, helps
individual contributors refine their own work. Employees need to trust their colleagues to
deliver what’s needed to keep projects on track.
Talent Retention
Workers have more options for employment than they have in decades, so every HR
professional must take care to retain the current workforce — or risk losing them to an
extremely competitive talent market.
The first step to improving retention is finding out why employees are leaving in the first
place. Exit interviews can provide insight into what employees liked best about working at
your organization – and what they found lacking. Armed with this knowledge, HR
professionals can develop plans to address the factors that are driving employee turnover.
Consider when employees are leaving, too, which can offer insights into why they’re leaving.
Are there common stages of tenure when people leave more often, and what factors might be
at play?
If turnover occurs frequently in the first few months of the employee life cycle, for example,
that could indicate new employees didn’t feel prepared to perform the full scope of their
duties. HR managers could mitigate this through better communication during the hiring
process and more effective, engaging onboarding processes.
Employees leaving at later stages can be more challenging to address. They may be leaving
because they feel like they’ve reached the limit of their potential at your company, for
instance. To address that challenge requires reworking internal mobility and career paths to
give employees more options for growth.
An HR manager’s job description should include the following obligations. However, while
an HR manager’s daily duties will vary from company to company, the following are the
roles and responsibilities of an HR manager:
Create and put into action HR initiatives and strategies that are in line with the overall
business plan.
Improve ties between management and employees by responding to requests,
grievances, or other issues.
Control the hiring and hiring process.
Support present and future company demands through growing, involving, inspiring,
and preserving human capital.
Create and keep track of the organization’s overall HR strategies, methods, tactics,
and procedures.
Cultivate a supportive workplace.
Managing and maintaining a setup that promotes optimum performance.
Maintain the benefits and pay schedule.
Analyze the training requirements for a programme and keep an eye on it.
Report to management and use HR indicators to assist in decision-making
Always maintain legal compliance while managing human resources.
Let’s take a look at some key HR skills and competencies your human resource managers
should possess to be able to effectively perform their job functions and ensure the success of
your business.
Communication Skills
Critical Thinking
Another major key competency your HR managers should possess is critical thinking skills.
HR professionals spend a lot of their time balancing complex situations and without being
able to think critically, your HR managers would not be able to properly create an
environment where all employees feel comfortable and are motivated to improve the
business. In fact, according to Bloomberg, critical thinking is in the “sweet spot” of rare skills
that companies want most but are less common to find.
Organizational Skills
While there are many key competencies of HR professionals to master today, possessing
superior organizational skills is a must. Since being an HR manager is a huge juggling act,
it’s important to be organized to stay ahead of any HR issues that may arise. A great way to
help your HR professionals become more organized is to have them perform the same
actions, in the same way, each day to help them build a routine. When all HR materials and
practices are organized, your company will run much more smoothly.
Leadership
If you’re an HR professional yourself, and you’re concerned whether you’re meeting these
key HR skills and competencies, Ulrich suggests, “Review the competencies with your
business leaders and ask them if you’re doing them. Next, pose the same questions to your
HR team. Then, ask yourself whether you really know the business or if you’re glossing on
the surface.” He then suggests setting your priorities and getting to work on mastering these
HR core competencies.
We often hear the term Human Resource Management, Employee Relations and Personnel
Management used in the popular press as well as by Industry experts. Whenever we hear
these terms, we conjure images of efficient managers busily going about their work in glitzy
offices.
In this article, we look at the question “what is HRM?” by giving a broad overview of the
topic and introducing the readers to the practice of HRM in contemporary organizations.
Though as with all popular perceptions, the above imagery has some validity, the fact
remains that there is much more to the field of HRM and despite popular depictions of the
same, the “art and science” of HRM is indeed complex. We have chosen the term “art and
science” as HRM is both the art of managing people by recourse to creative and innovative
approaches; it is a science as well because of the precision and rigorous application of theory
that is required.
As outlined above, the process of defining HRM leads us to two different definitions. The
first definition of HRM is that it is the process of managing people in organizations in a
structured and thorough manner. This covers the fields of staffing (hiring people),
retention of people, pay and perks setting and management, performance
management, change management and taking care of exits from the company to round off
the activities. This is the traditional definition of HRM which leads some experts to define it
as a modern version of the Personnel Management function that was used earlier.
These definitions emphasize the difference between Personnel Management as defined in the
second paragraph and human resource management as described in the third paragraph. To
put it in one sentence, personnel management is essentially “workforce” centered
whereas human resource management is “resource” centered. The key difference is
HRM in recent times is about fulfilling management objectives of providing and deploying
people and a greater emphasis on planning, monitoring and control.
Whatever the definition we use the answer to the question as to “what is HRM?” is that it is
all about people in organizations. No wonder that some MNC’s (Multinationals) call the HR
managers as People Managers, People Enablers and the practice as people management.
In the 21st century organizations, the HR manager or the people manager is no longer seen as
someone who takes care of the activities described in the traditional way. In fact, most
organizations have different departments dealing with Staffing, Payroll, and Retention etc.
Instead, the HR manager is responsible for managing employee expectations vis-à-vis the
management objectives and reconciling both to ensure employee fulfillment and realization
of management objectives.
Scope
The scope of Human Resource Management refers to all the activities that come under the
banner of Human Resource Management. These activities are as follows.
Human resource planning or Human Resource Planning refers to a process by which the
company to identify the number of jobs vacant, whether the company has excess staff or
shortage of staff and to deal with this excess or shortage.
Another important area of Human Resource Management is job analysis. Job analysis gives a
detailed explanation about each and every job in the company.
Based on information collected from job analysis the company prepares advertisements and
publishes them in the newspapers. This is recruitment. A number of applications are received
after the advertisement is published, interviews are conducted and the right employee is
selected thus recruitment and selection are yet another important area of Human Resource
Management.
Once the employees have been selected an induction or orientation program is conducted.
This is another important area of Human Resource Management. The employees are
informed about the background of the company, explain about the organizational culture and
values and work ethics and introduce to the other employees.
Every employee goes under training program which helps him to put up a better performance
on the job. Training program is also conducted for existing staff that have a lot of experience.
This is called refresher training. Training and development is one area where the company
spends a huge amount.
Performance appraisal :-
Once the employee has put in around 1 year of service, performance appraisal is conducted
that is the Human Resource department checks the performance of the employee. Based on
these appraisal future promotions, incentives, increments in salary are decided.
What is HR Management?
Human resource management is basically the administration of human resources. It primarily
refers to handling employees and acknowledging their requirements for maintaining a
positive work culture.
The definition of HRM also includes a set of practices, which helps manage employee data
like attendance, payroll, and ensuring smooth employment.
Other functions of human resource management include expense management and staffing.
What are HRM Organizational Objectives?
Below are 8 primary objectives of human resource management with in-depth elaboration
respectively:
Achieve organizational goals
Work culture
Team integration
Training and Development
Employee motivation
Workforce empowerment
Retention
Data and compliance
Work Culture
When it comes to handling HRM effectively and following objectives, employee and work
environment are the prior factors. Work culture plays an important role in defining HRM and
business performance. An HR manager needs to be active while calling for strategies to foster
better work culture. Automated activities like leave approvals, reimbursement request
acknowledgement, etc. can help you. Quick operations and empowerment to employees help
in creating positive vibes at the workplace. Developing and maintaining healthy and
transparent relations among team members and teams contribute to building a good example
of work culture. Adopting the right solutions like employee management software can solve
more than half of your job. Small steps like short and sound onboarding processes can help
build a good image of the workplace.
Team Integration
One of the prime roles and objectives of HRM is to make sure the team coordinates
efficiently. Easy communication is the need for teams at an enterprise. An HR here must
ensure a tool to assist in making the integration easier and smooth. The proper connection
between individuals is a must to ensure productivity. To make HR management successful,
you need to search for better integration portals to make data availability easier for people.
Functional objectives like team integration are to produce streamlined operations and tasks. A
right tool like the self-service portal can bring employees closer to HR folks.
Employee Motivation
The prime objective of HR folk is to keep things on the right path. Keep distractions and
negative vibes away. For this, the employees need to be attended to and kept motivated
throughout. How can HR motivate employees?
Give powers to them. Take their views on things. Involve them in weekly meets or decisions.
Even if it is a fresher, let them join. Keep the morale always high. Employee recognition like
yearly appraisal based on their performance can too help. An automated feedback system for
performance appraisal management can keep your employees motivated and ensure
productivity throughout the service. When the employees are satisfied and fulfilled, nothing
else can prevent you from losing your objectives and goals.
Workforce Empowerment
Talking about employee motivation, nothing can work better than empowering them.
Empowering them with tools like ESS (employee self-service) portal can help save HR
efforts too. With the portal, employees can themselves apply for approvals and track them
through their mobile phones. Be it leave request, generating payslip, checking PF account,
remaining leaves, upcoming holidays, manager details, or anything, HR intervention is least
required. Now, you no more need to knock on HR’s desk for small queries.
What else could empowering workforce take? How would you ensure the right workforce
engagement? Effective HRM measures can definitely help. Look for easy employee
management tips.
Retention
Providing leadership qualities and opportunities, a healthy working area, and employee
retention are some prime objectives and deliverables of the HR managers. Keeping
employees retained and motivated needs to be a top priority for HRM. Other than employee
hiring, onboarding, and training cycle, keeping the employees retained for long is the biggest
challenge AKA objective of the HR people. It often occurs that employees leave the
organization within 2 months of onboarding. It can be due to ineffective training management
or a rough hiring process. Employee experience needs to be carefully attended. Keeping your
employees retained can help maintain a good state of employee turnover. To keep it stable,
the HR manager needs to learn the best retention tips for business.
Human resource planning (HRP) is the continuous process of systematic planning ahead to
achieve optimum use of an organization's most valuable asset—quality employees. Human
resources planning ensures the best fit between employees and jobs while avoiding
manpower shortages or surpluses.
There are four key steps to the HRP process. They include analyzing present labor
supply, forecasting labor demand, balancing projected labor demand with supply, and
supporting organizational goals. HRP is an important investment for any business as it
allows companies to remain both productive and profitable.
There are four general, broad steps involved in the human resource planning process. Each
step needs to be taken in sequence in order to arrive at the end goal, which is to develop a
strategy that enables the company to successfully find and retain enough qualified
employees to meet the company's needs.
What is HR Forecasting?
Find out what growth-oriented businesses need to know about HR forecasting and practical
steps you can take to ensure your business is ready to scale the size of its workforce to meet
changing market conditions.
Just as a business plans for financial growth, it’s also important to plan for the growth of a
workforce. HR forecasting is the process of predicting demand and supply—whether it’s the
number of employees or types of skills that are needed and available to get the job done.
Basic forecasting techniques include:
To drive business growth and success, you need the right talent behind you. HR forecasting
enables your business to determine skill requirements, evaluate demand, assess labor supply,
understand workforce needs, and develop a strategy to meet your goals and growth
objectives. In addition to effectively balancing labor demand and supply, HR forecasting
emboldens your business to:
Develop effective budgets - By determining your workforce requirements, you also put your
business in a better position to forecast costs. To meet your business goals, you may need to
hire seasonal workers or increase salary levels to retain top talent. Benefits costs may
increase as well. HR forecasting provides insight into those predicted workforce expenses so
you can accurately plan for overall human capital costs.
Make more detailed workforce predictions - Beyond helping your business meet evolving
needs for new skills, production, and productivity, HR forecasting also emboldens you to
gain deeper insight into your workforce. HR forecasting and analysis helps you predict
turnover related to retirement or market competition. It can also help you analyze how
business strategy changes will impact your workforce including production of a new product,
change in target audience, or the introduction of new employment or manufacturing
regulations.
Forecast HR needs regularly - Business conditions are constantly changing, which means
your workforce is too. To effectively meet your HR needs, it’s important to review talent
requirements on an ongoing basis. For example:
If your business manufactures a product, labor needs will change as sales rise and fall. Your
business may see seasonal demand for that product, or other changes in consumer demand. In
this case, HR and sales forecasting should work together to identify sales spikes or declines
that will affect production and labor needs. Analyzing these forecasts regularly can minimize
the risk your business might fall behind on production and order fulfillment, produce too
much inventory, or pay a bloated workforce.
What is an HRIS?
HRIS stands for Human Resources Information System. The HRIS is a system that is used to
collect and store data on an organization’s employees. In most cases, an HRIS encompasses
the basic functionalities needed for end-to-end Human Resources Management (HRM). It is a
system for recruitment, performance management, learning & development, and more. An
HRIS is also known as HRIS software. This is a bit confusing as it implies that different
systems can have different software running on them. However, this is not the case. The
HRIS is, in essence, an HR software package. The HRIS can either run on the company’s
own technical infrastructure, or, more common nowadays, be cloud-based. This means that
the HR software is running outside of the company’s premises, making it much easier to
update.
Benefits of an HRIS
The HRIS holds employee information. A wide range of employee data is then easily
accessible, in one system.