Scope of Work CCTV

Expert Services Design, Adequacy and Engineering Solution for CCTV system at Gail
Bhawan-Belapur and Pipeline Installations
PROJECT NUMBER: C221049-035-2
SCOPE OF WORK AND TECHNICAL

Total Sheets 20
SPECIFICATION OF THE CCTV SYSTEMS
Document No. C211049 035 IN SOW 5012
GAIL (India) Limited
Expert Services Design, Adequacy and Engineering

Solution for CCTV system at Gail Bhawan-Belapur and Pipeline
Installations
C1 13-01-2023 Issued For Bid RA SV KNC
REV DATE DESCRIPTION PREPD CHKD APPR
CONTENTS
1.0 INTRODUCTION...............................................................................................................................
2.0 DEFINITION.......................................................................................................................................
3.0 DOCUMENT PRECEDENCE............................................................................................................
4.0 SCOPE OF WORK..............................................................................................................................
5.0 NOTES TO CONTRACTOR............................................................................................................
6.0 VENDOR DATA REQUIREMENT AND DOCUMENTATION....................................................
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1.0 INTRODUCTION
GAIL (India) Limited, is India's flagship Natural Gas company, integrating all aspects of
the Natural Gas value chain and its related services. In a rapidly changing scenario, GAIL is
spearheading the move to a new era of clean fuel industrialization, creating a quadrilateral
of green energy corridors that connect major consumption centre in India with major Gas
Fields, LNG terminals and other cross border gas sourcing points. GAIL is also expanding
its business to become a player in the International Market. M/s. GAIL (India) Limited
envisages to strengthen local gas grid network in various parts of India.
VCS Quality Services Private Limited has been appointed as Engineering Consultant by
GAIL for the project “Expert Services Design, Adequacy and Engineering Solution for
CCTV surveillance system at Gail Bhawan-Belapur and its Pipeline SV Stations”.
1.1 BRIEF PROJECT DESCRIPTION

Gail (India) Limited is planned to replace the existing IP-based CCTV system with the
latest technology IP-based CCTV surveillance system to monitor gas pipeline stations and
associate’s facilities effectively. The existing shall be replace with new system at Gail
Bhawan building, CBD Belapur, Navi Mumbai and 17 Nos. of SV Stations & few
Terminals in the region of Mumbai, detail of site locations and required quantity with type
of CCTV camera is given in Annexure-1.
GAIL has its dedicated OFC based SDH Telecom network along Pipeline network and the
required bandwidth on optimized basis for complete CCTV system shall be provided
through this network.
The envisaged CCTV system shall in minimum include IP based CCTV Cameras, its
Management Servers/NVR, Storage, Application Software like: Video Management &
Analytics Software, Client machine with High-Resolution Monitor, Network components
(Ethernet Switch,), networking cables/connectors etc. The specifications of all CCTV items
are given at Annexure-1.
The existing CCTV equipment’s installed at locations will be bought back and taken away
by the Contractor and should quote accordingly.
At SV/IP/RT stations, GAIL will provide 24V DC UPS supply at single point each. On-site
Warranty shall be provided for 05 years. Penalty as per SLA will be applicable during 05
years of warranty period.
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2.0 DEFINITION
Where used in this document, the following terms shall have the meanings indicated below, unless
clearly indicated by the context to this order:
PROJECT Expert Services Design, Adequacy and Engineering

Solution for CCTV system at Gail Bhawan-Belapur.
OWNER GAIL (India) Limited.
CONSULTANT VCS Quality Services Private Limited (VCSQSPL) the

party to act for and on behalf of the OWNER for the
Engineering Services.
VENDOR / MANUFACTURER Party, which manufactures and supplies equipment and

services to the OWNER or to the Contractor.
CONTRACTOR/CONTRACTOR Means the person or the persons, firm or Company or

corporation whose tender has been accepted, who
execute/complete the work & Services to the OWNER.
ABBREVIATIONS
CCTV Close Circuit Television

VMS Video Management System
LAN Local Area Network
OFC Optical Fiber Cable
MPLS-TP Multi-Protocol Level Switch
MR Material Requisition
PTZ Camera Pan-Tilt-Zoom Camera
IP Ingress Protection
LED Light Emitted Diode
UTP Unshielded twisted pair
CAT-6 Cable Category 6 Ethernet Cable
UPS Uninterruptible Power Supply
FDS Functional Design Specification
CCR Centre Control Room
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3.0 DOCUMENT PRECEDENCE
It shall be the responsibility of the Manufacturer / Vendor to inform the Purchaser of any
errors, ambiguities, inconsistencies, discrepancies or conflict of information that may be
found to exist in any document, specification or drawing submitted by the Purchaser. In
case of conflict, the order of precedence shall be as follows:
• Material requisition (MR);
• Scope of Work (SOW)
• Technical Specification & Data sheets;
• Standard Specifications;
• Other Documents & Drawings;
• International & National Codes & Standards;
As a general rule in the event of any discrepancy between technical matter and local
laws / regulations (and documents above listed) the most stringent shall be applied.
Manufacturer / Vendor shall notify Purchaser of any apparent conflicts between MR,
specifications, related datasheets, any code and standards and any other specifications
noted herein. (Resolution and/ or interpretation precedence shall be obtained from
Purchaser in writing before proceeding with the design/ manufacturer or completion of
services.)
4.0 SCOPE OF WORK
The Contractors scope of work defined in this document shall include but not be limited to
the following:
Site Survey, project management, system design, detailed engineering,
manufacture/procurement and supply of all related goods and providing all related
services including design/engineering, installation, testing, integration, commissioning,
test run, documentation, warranty, training, etc. complete in all respect for
implementation of new IP-based CCTV systems in GAIL Bhawan Building and SV
stations along the Pipeline Network. The detailed scope of work & supply shall include
but not limited to the following:
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4.1 SITE SURVEY, SYSTEM DESIGN AND ENGINEERING

The Contractor shall be fully responsible for detailed design/engineering of the supplied
CCTV systems (the envisaged CCTV system includes the CCTV cameras, its
management servers, storage, application software like video management software,
client machine with high-resolution (led) monitor, network components (L2 & L3
Ethernet switches), networking cables/connectors etc. as a minimum). Under design &
engineering, the Contractor shall consider required configuration of CCTV system,
integration with existing IT/telecom network to meet the complete functionality of the
system as defined in technical specifications & requirement of tender document as a
minimum for design & engineering of the system, the Contractor shall take up the site
survey activity.
The Equipment/System design, In the form FDS (Functional Design Specifications), has
to be Approved by VCS and GAIL before actual manufacturing/supply of the equipment.
The FDS shall include details BoQ, design basis for each & every components of the
system, technical brochures / literature for all systems / subsystems under supply,
integration plan, detailed space & power requirement, rack diagram, system availability
calculations, recording calculations at different fps, resolution requirement etc. as a
minimum. FDS shall include the approx. bandwidth requirement calculations for fetching
data from CCTV cameras of SV to CCR.
In this regard, with the bid, the Contractor shall furnish the detailed schematic diagram of
the offered solution, clearly specifying / depicting various functional modules and their
inter- connections setup.
(a) Minimum CCTV System Requirement but not limited to the following
CCTV Camera System shall be consisting of fully wired server Rack, network
components (L2 & L3 Ethernet switches with layer-3 multicasting including IGMP
Snooping and IGMP Querier), CCTV server/client work stations as defined including
software & licenses and Network Added storage (NAS) of minimum storage for at least
90 days backup data of all cameras in Gail Bhawan Server Room shall be considered
during detail design/engineering. CCTV work station shall be provided with Keyboards
(wireless), Mouse (wireless) along with necessary equipment’s like Ethernet switches,
Converter, Gateways, Cables and other necessary accessories required for complete the
work as per tender specifications.
CCTV Camera System shall be worked in Server/Client configuration mode and shall be
supplied with all the required software including the Antivirus in Server and Client machine
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i.e. Video Management system, Communication license for Server/Client machine, NAS
Storage configuration and communication access, Client/Server Application with required
license, latest Window Server and other integration application for communicating and data
storage of Site NVR, IP CCTV camera etc. at CCTV Camera System server machine. All
the required software’s shall be licensed for lifetime and fully functional. All the licenses
shall be in the name of ‘GAIL INDIA LIMITED’. Any software and Antivirus updation
required from time to time during the contract period shall be in the scope of the vendor
without any additional cost to GAIL.
Contractor shall consider the PTZ Camera (Weather Proof), Fixed Type Camera (Weather
Proof), Fixed Dome Camera (Indoor) along with the required Micro SD card local storage
of video and communication cables and mounting accessories etc. as per the Schedule of
Rate (SOR) and Technical Specification of the tender. All the CCTV Camera shall be BIS
Certified with housing accessories, Inbuilt IR and mounting arrangement
All the CCTV Camera shall be powered from 10/100/1000 Mbps PoE switches, AC/DC
Power Supply module/converters shall be provided as per requirement at each station. All
cables for CCTV Camera of suitable length as per site requirement shall be provided by
Contractor.
The recording of CCTV cameras of SV stations shall be stored in each respective CCTV
camera as well as CCTV NVR system and NAS Storage Server in Gail Bhawan server
room. For storage at camera level, the CCTV camera shall have removable memory card.
The capacity of the card shall be designed to store minimum 3 days of data on FIFO
manner and this storage shall be synchronized with CCTV NAS server. GAIL will make
no additional payment for the SD cards as its cost is deemed included in the SOR for the
Cameras.
All the CCTV System Shall be connected to the Existing GAIL Network/Panel/Servers
system.
4.2 PROCUREMENT & SUPPLY OF CCTV SYSTEM

Contractor scope of work for procurement and supply of CCTV system items shall
include, but not limited to the following:
Contractor shall procure and supply all the materials required for permanent installation &
commissioning of CCTV system items in sequence and at appropriate time. All
equipment, materials, components etc. shall be for the intended service, with high
reliability and proven track record. For items which are not covered in the Vendor List,
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Contractor shall obtain Company’s prior approval for the Vendor. Necessary details i.e.
Data Sheets & Specifications for the items in the contractor’s scope of supply shall be
provided with the Bid Documents.
Supply, handling transportation, Storage, installation and commissioning of the supplied

equipment at the sites including packing shall of the equipment to protect from impact,
vibration, static charge, rough handling, rain, dust, damp, insects, rodents etc. and all
other items required for installation and commissioning of the systems/equipment
including the following:
• Transportation of system/equipment and all other components from locations of

manufacturing to the locations of installation.
• Storage during transit, transit insurance & storage/ warehousing as required till the
readiness of owner’s sites.
• Statutory clearances including clearances of customs, excise, octroi, entry tax and
others, as required for all the supplied items.
• Stores management including receipt, warehousing, preserving the material in good
condition, issue of material to construction site, reconciling / handing over surplus
material to Company for Company supplied items at Company’s storage yard.
Contractor shall immediately report to the Company of all changes which will affect
material quality, and recommend any necessary corrective actions to be taken;
4.3 CONSTRUCTION METHOLOGY AND QUALITY ASSURANCE PLAN

This shall include but not limited to preparation of detailed quality assurance plan, quality
control parameters for equipment manufacturing and implementation of the systems,
preparation of implementation methodology covering schedule of supply, installation,
testing and commissioning.
GAIL shall carry out Factory Acceptance Test (FAT) for the offered system/equipment.
Contractor shall make necessary arrangement for the testing of the same in presence of
Owner’s representatives before the dispatch of materials to the sites. Subsequently,
Contractor shall take up the installation and commissioning of the equipment / system at
site.
Upon successful completion of installation of the equipment’s / systems at site, Site
Acceptance Tests (SAT) shall be undertaken. SAT plan shall be proposed by Contractor
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and approved by Engineer-in-charge. After successful completion of SAT of all CCTV

systems & associates equipment’s/items, Test run shall be conducted.
For FAT, SAT & Test Run, Contractor shall also adhere to the instructions as specified
under “Inspection & Testing Guidelines” mentioned below.
• INSPECTIONS AND TESTING GUIDELINES:
TEST PLAN & REPORT

For all types of inspection & testing under FAT, SAT & Test Run Contractor shall
prepare and submit test Procedures & Plans to GAIL for their approval before the
commence the work.
The Test reports shall be prepared & submitted for each equipment/ item and the system
by the Contractor. The report shall contain the following information as a minimum:
• Unit/Equipment under Test
• Test conducted.
• Test procedures.
• Test results.
• Remarks & comparison of tests results with the anticipated test result as given in test
plans and reasons for deviations if any.
(GAIL/Representative), reserve the right to inspect and test each equipment at

manufacturing / supplier premises and at site during the installation & commissioning of
the system. The inspection and testing shall include components, sub-assemblies,
produced units for verifying and testing their guaranteed performance & specifications.
Contractor shall inform the owner, at least 7 days in advance of the date at which the
system would be ready for Inspection & Testing. All relevant documents and manuals
shall be submitted to GAIL before the time.
Contractor shall arrange sufficient manpower of required skill and material for
implementation of the IP-based CCTV system & all associated items at site. All technical
personnel assigned by the Contractor shall be fully conversant with the system
specifications and requirements. They shall have the specific capability to make the
system operative efficiently and shall also have capability to incorporate any minor
modifications/ suggestions put forward by the owner.
Till GAIL accepts the system, a log of each and every failure of components shall be
maintained. It shall give the date and time of failure, description of failed component,
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circuit, module, component, effect of failure of component on the system/ equipment,

cause of failure, date and time of repair, mean time to repair etc.
Methodology to be followed during FAT, Installation, SAT, Test Run and Commissioning
shall include but not limited to the following:
FACTORY ACCEPTANCE TESTING (FAT)
The Contractor on his own exactly in line with FAT shall conduct pre-factory acceptance
testing and test reports for the same shall be forwarded to Owner/Engineer before start of
FAT.
Factory acceptance tests shall be carried out after review and approval of FAT
procedure/documents as per tender requirements and review of Pre-Factory acceptance
results & shall be conducted at the manufacturing/Contractor’s facilities from where the
respective equipment’s/subsystems are offered.
The factory acceptance testing shall be conducted in the presence of the representative
Owner/Representative. The tests shall be carried out on all systems/items including those
supplied by Sub-Contractors and factory acceptance certificates shall be issued.
Functional testing covering the features & functions of CCTV systems along-with its
associated items.
The FAT document shall be prepared covering all hardware, software and system
functionalities including system expansion requirements specified in the contract. For
testing the functionalities and performance of each test FAT documents shall cover
following aspects as a minimum:
a) Visual inspection to ensure correct and proper, workmanship/labelling/marking etc.

b) System failover and redundancy aspects (checking of hot-standby functions for
camera servers, switches etc.)
c) Testing of storage (NAS) capacity, edge storage, etc.
d) Checking of displays, graphics and reports.
e) Testing of user authorization/privileges and passwords.
f) Data base and alarms management.
g) Testing of recording at various frame rates and resolution, compression & recording
retrieval.
h) IR Functionality testing.
i) Remote Management of cameras with Joystick and mouse.
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j) Testing Functions of VMS.
4.3.1 INSTALLATION, TESTING AND COMMISSIONING

INSTALLATION
After successful completion of factory acceptance testing (FAT), CCTV system and all
associated items shall be sent to sites for installation. Any item without factory
acceptance certificates shall not be acceptable at site.
In case of SV/IP/terminals GAIL shall provide 24V DC UPS power at single point. It
shall be the responsibility of the contractor to distribute the power from this point to
the entire system. Any converters required for the supplied equipment’s shall be in the
scope of the vendor. The cable including CAT-6 Cable/ /DUCT/Power Cable/Any
other cable in the shaft/perimeter/basement/other areas shall be supplied and laid by
the contractor.
GAIL shall provide space for CCTV servers, CCTV clients, CCTV cameras & other
associated items. GAIL shall also provide single point 24V DC UPS supply at
SV/IP/terminals and single point 230V AC UPS supply at GAIL Bhawan, Belapur
Office from which supply & laying of armoured power cable shall be in the scope of
vendor. Supply & installation of MCB, Power distribution board, Power extension board
and distribution from PDB to individual equipment such as switch and monitor is in the
scope of vendor. If any other voltage levels are required, then all necessary conversions
shall be in the scope of Vendor. Supply and installation of LAN cable for extending
LAN connection to CCTV camera, CCTV Client, Switch & associated systems is in the
scope of vendor. All types of power cable termination and earth cable termination shall
be carried out using copper lugs.
Design, Engineering, Supply, Installation and Testing of complete cabling system

comprising of, FRPVC Armoured Ethernet cables (minimum CAT 6), FRLS armoured
any other cable as required complete in all respect as per the specifications, drawings
etc. Armoured Ethernet cables shall be provided for the complete requirement
including the cable requirement inside control room.
All construction/Installation works shall be carried out as per “Approved for

Construction/Installation” drawings, procedures, specifications and applicable codes
and standards. Any changes at site shall need prior approval from the Company
followed by subsequent revision of relevant drawings upon approval.
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Fabrication of all small structural components as per approved drawings shall be in

contractor scope.
All associated civil, structural, electrical works shall be performed in accordance with
relevant specifications, drawings and requirements.
Installation of Server rack, Client Workstation, including mounting of display on wall or

table top as decided by GAIL will be the scope of vendor. All civil works such as
digging, laying & routing cables through false flooring/ceiling between various systems
& equipment’s, providing & laying perforated trays/conduits etc. for laying cables,
Installation of Pole for camera along with its earthing, restoration work of false
flooring/ceiling, minor restoration work of wall including painting etc. are in the scope
of vendor. Supply of construction material will be the scope of the vendor. No payment
other than SOR will be done by GAIL.
Provide, maintain and operate all temporary facilities required for the construction
related works and remove after completion of work.
For all type of soil including hard rock and backfilling of the trench. The trench for
laying should be 45 cm wide and 90 Centimetre in depth.
In case, the cable is required to be laid in the areas that are covered with the Pebble
blocks or PCC, removal and re- fixing of the pebble blocks and breaking and restoration
of PCC will be the scope of the vendor. In this case the payment will be done as per
running meter of Excavation (SOR item no ----) only. In area of PCC and pebble blocks
the depth of the trench will be decided by EIC.
Excavation will be done manually only. Special tools if required for excavation to the
required depth can only be used with prior approval from GAIL and feasibility. The
scope of special tools and tackles will be the scope of the vendor. Excavation by Earth
Movers like JCB is not permitted.
In case utilities are already laid on the route under excavation, in such case minimum
depth will be as decided by EIC.
Receiving and taking-over Company supplied free issue items from designated
warehouse, loading, transportation, unloading, handling, and stacking of items at
Contractor’s worksite(s)/ workshop till the materials are installed in permanent
installation.
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Mobilizing and providing all equipment’s, manpower (skilled and unskilled),

consumables and other resources etc. as required for the execution of complete work.
Before taking up the installation of CCTV system & associated items, the same shall
be checked for completeness as per the specifications of the same as required.
Installation shall be carried out in accordance with the installation manuals and
approved installation drawings in the best workmanship.
Contractor shall provide suitable numbers of manpower of required skills & technical
expertise at his own cost for completing the work within the stipulated time frame.
Contractor shall bring all installation tools, accessories, special tools, spares parts etc.
at his own cost as required for the successful completion of the job. Contractor shall
include all installation materials required for proper installation of the CCTV systems
& associated items. These shall include but not be limited to, all connectors, inter-bay
and inter equipment cables, power supply cables and connectors, power distribution
boxes, anchoring bolts, nuts, screws, washers, main distribution frames, junction boxes
etc.
The installation of equipment’s shall be done as to present neat and clean appearance
in accordance with approved installation document drawings. All inter bay, power
supply and other cables shall be routed through cable trays. No cable shall be visible.
All through wall openings, trenches etc. shall be properly sealed to prevent the entry of
rodents, insects and foreign materials.
System programming of the new IP CCTV cameras, CCTV Management/camera

Server, Storage along with its software/hardware & all other associated items as per
GAIL’s requirement shall also be taken up during installation.
A detailed time schedule for the activities to be undertaken shall be submitted by

contractor to Owner/Engineer to enable their representatives to be associated with the
job.
Pre-Commissioning
Upon completion of the installation/erection and integration of CCTV Systems &

Associated items, they shall be jointly inspected by contractor & GAIL’s
representatives before start-up operations are undertaken. The correctness and
completeness of the installation and integration as per manufacturer's manual &
approved installation documents shall be gauged leading to pre-commissioning
activities at site.
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The Contractor shall carryout necessary system provisioning/configuration for making

new CCTV systems operational as per requirement.
SITE ACCEPTANCE TEST (SAT)
On completion of Pre-commissioning, site acceptance testing shall be conducted on the

system as per approved SAT procedures and its constituents by the Contractor under
the presence of Owner/Engineer.
The tests shall include, but not be limited to the following:
• Checks for proper installation as per the approved installation drawings for all the
system of the CCTV System/associated items.
• Checks for proper integration of CCTV systems/associated items with IT systems
as per the approved integration drawings.
• Functional testing covering the features & functions of CCTV systems along- with
its associated items to meet the requirements
• Testing of supplied Spares modules / cards
• Any other test not included in SAT document but relevant for site operation
TEST RUN
Upon conclusion of the site acceptance testing (SAT), the Contractor shall keep the
CCTV system and associated system/equipment commissioned for minimum 15 days
for “Test Run”. If during the “Test run”, any defect / fault is noted in the system, the
Contractor shall identify & rectify the same and provide the report, history of the fault
to GAIL.
Ideally, during the “Test run”, no shutdown of the system due to failure of any module
should happen. If the system fails to come up to the guaranteed performance, the
contractor, within a period of seven (7) days shall take any corrective measures &
resubmit the system for another “Test run”. Again, if the system fails to reach the
guaranteed performance after the second test run, the Owner shall be free to take any
action as he deems fit against the contractor and to bring the system to the guaranteed
performance with the help of a third party at the expense of the contractor.
COMMISSIONNING
The CCTV system(s) and associated system/equipment shall be considered to be

commissioned and taken over, only after successful completion of Test Run. GAIL
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will not make any additional charges for commissioning of the system. However, the
takeover by owner shall not be delayed for non-completion of minor works and such
jobs which may not affect the desired CCTV operation/function, and such works/ jobs
shall be completed by the Contractor in accordance with the plan / schedule, which has
been approved by the Engineer–In–charge. The date of successful completion of Test
run shall be treated as the ‘Completion Date’ for such purpose as application of
contractual provisions such as ‘Price reduction schedule for delayed completion’ etc.
4.4 BUY BACK

The Contractor shall quote considering mandatory buy back of the items (after the
completion of Test Run of entire CCTV system) that are dismantled during the project.
The old material shall be handed over to the CCTV Vendor on ‘as is where is basis’ The
vendor is required is required to take away such materials out of GAIL immediately
after handing over to them. The vendor will be entirely responsible for taking away and
transportation of these items from respective site of GAIL. GAIL shall not be
responsible for payment of taxes, duties, levies or any other expenses. The vendor shall
also be responsible for obtaining statutory approval if any required for taking these
items out of GAIL premises/country. If required, GAIL will issue necessary declaration
as per request of the successful Contractor as per record available.
Kindly note that hard disks associated with any of the equipment are not part of the buy-
back material.
Ground Rent
After successful commissioning of the supplied system, vendor shall initiate the process
of picking up the buy-back material after receiving the intimation for the same from the
EIC. The vendor has to pick-up the buy-back material within 02 months from the date of
intimation from the EIC.
In case material is not picked up after two months, Ground rent of Rs. 100 per day per
location will be applicable, maximum up-to 2% of the total contract value. This amount
shall be recovered from the retention amount or the CPBG.
E- Waste Clause
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In case of disposal of the bought back items, same shall be carried out through
authorized E-waste Management Company and vendor needs to submit certificate of the
same after disposal.
4.6 WARRANTY
The system shall be guaranteed to give specified performance for a period of 60 months
from the date of acceptance of the system by the owner. This warranty shall survive
inspection of goods and acceptance of the system.
The details of services to be provided under warranty shall include but not limited to the
following for all supplied items under this project and all the cost for these supports are
in the scope of Contractor.
The system shall be guaranteed to give specified performance of 99.99% for a period of
60 months (Five years) from the date of acceptance of the system by the owner as per
the terms & condition of contract. This warranty shall survive inspection of goods and
acceptance of the system.
All materials will be considered in custody of contractor with applicable conditions of

warranty till successful completion of trial run/ acceptance of system by owner /
handing over of the complete system to the Client. After the completion of trial run/
acceptance of system by owner / handing over of the complete system to the Client,
Main warranty of the System (for 60 months) shall start.
The main warranty for the delayed commissioning & handing over of system not
attributed to contractor, so that the Main warranty (i.e. 60 months) is made available on
successful completion of trial run/ acceptance of system by owner / handing over of
system.
The Quarterly PM visits on all sites are to be executed under the warranty period. In
case of breakdown, vendor must align breakdown visit to the concerned site
immediately to minimise the downtime. Contractor must provide the PM reports and
breakdown reports (If any) each quarter.
4.6.1 ON-SITE SUPPORT
The Contractor shall provide on-site technical support all throughout the warranty
period of 60 months. For the same, Contractor’s engineers/personnel’s, who shall be
capable of trouble shooting and looking after the health of the system, shall be made
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available along with required tool, tackles & maintenance spares at GAIL locations
whenever necessary to resolve the problem efficiently.
During the warranty, the Contractor shall use his own instrument, spares, manhour,
communication facilities, hardware, software, materials, transportation etc. for the
rectification of any problem.
1. Preventive maintenance:
 Periodic check on quarterly basis to ensure satisfactory performance of all CCTV
systems.
 Check all Cameras, Monitors and Keyboard operation in control room.
 Check display of all cameras in Monitor as well as in NVRs.
 Check for recording of cameras for the defined period and take back-up on
quarterly basis.
2. Predictive maintenance:
If required intimation will be given in one-day advance.
 Check system errors and alarms.
 Take corrective actions in case of abnormal alarm conditions.
 Making minor modifications & trouble shooting as and when required.
3. Breakdown maintenance:
 The Bidder shall report at the site immediately (within 24 hours) upon receiving
breakdown call from owner, in order to solve the reported problem and to maintain
the CCTV system healthy in all respects for normal operation.
 Following jobs are to be carried out in case of breakdown.
 Identification and rectification of faults in the system;
 Checking of entire system after rectification of faults;
 Handing over of system.
 Keeping system under observation for 3 days for final acceptance;
 Preparing the report for the break down after 3 days.
 Any reconfiguration / reloading of software is required for hardware and software
problem shall be covered.
 Any hardware failure of any of the equipment including but not limited to
cameras, NVR, servers, storage devices etc.
 Rectification of damaged CCTV related cabling and converters (within the
pipeline station/GAIL Bhawan building), including supply of cable and its
installation.
4. Repairing of faulty cards/components/equipment:

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 The faulty item which shall be removed from the existing system for repairing
purpose shall be arranged to repair by the vendor. Repairing job shall be approved
by the EIC prior to initiate repair job.
 The vendor shall arrange immediate standby or temporary replacements so that the
CCTV System is restored to normalcy and footages are available for monitoring.
Repairing cost, Packing, forwarding and to & fro transportation shall be in the scope
of contractor.
4.6.2 DOCUMENTATION DELIVERY AND SOFTWARE UPDATION SERVICE

Under Documentation delivery service Contractor is required to provide engineering
practices and Technical Bulletins for updates at free of cost. All the latest software
updates for complete system are also required to be provided under warranty.
Any type of software up-gradation under warranty, being carried out by the OEM which
is necessarily to be incorporated in the supplied IP based CCTV System for
compatibility of the existing systems with future adds-on/ spare cards and facilities shall
be carried out by the OEM/supplier free of cost to GAIL . Any new camera
additions/integration in the VMS and Server shall be in the scope of the vendor, given
that the total number of cameras remain less than the total camera license.
After the Award of the Contract, Vendor must specify rates for per camera additional
VMS licenses. GAIL may buy any number of additional camera licenses during the
contract period at these quoted rates. Payment for these additional licenses will be made
by GAIL as per the number of camera licenses.
Any type of software up-gradation (including OS) required under entire contract period,
will be carried out by the Vendor, which is necessarily to be incorporated in the supplied
CCTV System for compatibility of the existing systems with future adds-on (new
cameras, Clients PCs, spare cards and facilities) shall be carried out by the OEM/supplier
without any additional cost to GAIL. At the end of warranty period, the vendor will give
certification from the VMS OEM that the software is updated to its latest release.
Antivirus of all the servers and Client PCs is to be updated regularly to the latest release
during the complete contract period. No additional payment in this regard will be paid by
GAIL. Charges are deemed inclusive in the SITC.
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4.7 PROJECT MANAGEMENT

The Contractor shall provide project management services (PMS) to meet the quality
objectives and for the timely completion of the project successfully. The PMS shall
include but not limited to the following:
Carry out site survey for the project and submit the site organogram mentioning detailed
responsibilities and plan of execution including delivery schedule of all materials to be
used for the project.
Preparation and submission of project schedule mentioning vendor’s program for

delivery, installation, testing and Test Run of the entire CCTV system for GAIL
approval.
After the award of work, the Contractor shall submit the following documents for the
complete system for every installation site for review and approval within 15 days:
Equipment layout drawing.
• Installation drawings with overall dimensions and necessary free spaces.
• One set manual for each supplied equipment / system, consisting of

a) Detailed technical manual for each type of equipment. Installation Procedure
b) Commissioning Procedures
c) Operation Procedure
d) Troubleshooting & Maintenance Procedures.
• Original Software License of all supplied System & associated equipment. All the
documents submitted by the Contractor shall be published/ printed /in soft storage media
(like: CD) bearing part/release/version/ revision number of OEM. Photo copied, scanned
or any other form will not be acceptable. All the licenses shall be in the name of GAIL
INDIA LIMITED.
• On the completion of the project, Contractor shall provide As-Built Documents of the
system for each site.
4.8 TRAINING
Contractor shall conduct training programme for GAIL engineers on the supplied CCTV
surveillance system. Contractor shall also provide training to site engineers involved
during execution of job at sites to make them conversant with the CCTV systems. The
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training required shall cover system configurations, functions, monitoring & controlling
aspects, features, operation & maintenance aspects as minimum.
There shall be at least one training course at Mumbai office when the system will be
made operational. It shall be explicitly understood that owner's personnel shall be fully
associated during engineering, installation, testing and commissioning activities and this
opportunity shall be taken by Vendor to impart on the job training.
Vendor shall provide comprehensive documentation, course materials, manuals,

literature etc. as required for proper training of owner's personnel at his own cost. After
the completion of the course, all such materials shall become the property of GAIL.
Training on Site
Training to GAIL personnel on day-to-day operation, maintenance, local & remote
monitoring, details of installed setup / configuration of equipment etc shall be provided
at site. Contractor shall train an agreed number of personnel of owner in all aspect of
CCTV System.
In addition to site training another technical training of 18 man-days on general

functioning of all the systems / sub-systems of the CCTV System, system fault diagnosis /
troubleshooting, upgradeability, add-on features and other relevant details shall be
provided at vendor’s/OEM premises. The boarding & lodging of owner's personnel shall
be in the scope of GAIL.
4.9 Facility Management Services (FMS)

Contractor shall provide Facility Management Services (FMS), immediately after
commissioning of entire CCTV surveillance system for a period of 5 years. Contractor
has to manage the operations of CCR at Gail Bhawan, Mumbai under FMS. The
operations shall be managed 24X7.
(a) The Contractor shall deploy qualified & trained personnel, (Monitoring Service
Personnel-MSP) for 24 hours monitoring of the installed CCTV systems.
(b) The Contractor shall provide at least one Monitoring Service Personnel (MSP) to
monitor and support of the installed systems on 24*7, 365 days a year basis at GAIL
New RGMC Building, Belapur.
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(c) The person deployed should have minimum qualification such as Degree / Diploma
(three years) / BCA in Electronics / Computer Science/ E&T / IT from Govt. recognized
institutes.
(d) As these services are needed for 365 days a year at New RGMC Building, Belapur,
Navi Mumbai, thus, services as required shall be for 365 days a year basis, including
holidays. Contractor shall ensure sufficient backup resources of these engineers for
running the services throughout the year.
(e) Contractor shall conduct a detailed verification of the background of all deployed
manpower and depute them for GAIL assignment only after confirming their suitability
and certify accordingly before deployment of manpower. Contractor shall be held
responsible in case information submitted to GAIL was found incorrect. Also, this
verification & certification shall be done for all the manpower deployed in substitution /
replacement / temporary time gap arrangement etc. Contractor shall submit ‘Police
verification’ reports for all their deployed employees to the EIC
The CCTV operator will continuously monitor the CCTV system installed through
Central Control room and will immediately report to Engineer-In-Charge in case of any
abnormality. The CCTV operator will be responsible for day-to-day recording and
monitoring of installed/operating system as per the instruction of GAIL EIC/SIC. Call
logging, registration of complaints pertaining to system failures/ maintenances including
preventive maintenances shall be done by the CCTV operator at CCR Gail Bhawan,
Mumbai.
4.11 Service Level Agreement (SLA)

Contractor has to maintain the system for 5 years that includes five years warranty. The
SLAs are associated with penalty clause to have desired uptime and delivery of service
to GAIL. The CCTV system vendor shall maintain logs for each of the services
provided and provide necessary reports which will help in ascertaining the downtime
and calculation of penalty.
Penalty during Warranty

The Contractor has to operate and maintain entire CCTV surveillance system during
warranty period of 5 years. Contractor needs to take appropriate actions for resolution of
complaints. The allowed Resolution Time for resolving the different kind of problems is
as follows.
Calculation of system downtime: Whenever any equipment/system failure
occurs, the same shall be reported / logged with the vendor by GAIL through
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phone/email. The fault reported / logged from 8PM to 7AM shall be

considered reported / logged at 7AM.
Not meeting the same will attract penalty as per the PENALTY CLAUSE mentioned in
this tender document. This penalty will be deducted from retention amount.
The PENALTY CLAUSE is as follows:

 If a camera/Switch/NVR/converter (of any type) at site, is not being displayed in the
respective Sites or is faulty, it should be rectified within 24 hours from the time fault
is reported. Failing to get the fault rectified within the prescribed time (24 hrs.), shall
attract a penalty of Rs. 1000/- per day per camera thereafter. Non-display of multiple
cameras due to common equipment failure (supplied by Contractor) will be treated as
downtime of multiple cameras.
 If any Client Work Station (including its monitor) becomes faulty it should be
rectified within 48 hours from the fault occurrence date and time. Failing to get the
fault rectified within the prescribed time (48 hrs.), shall attract a penalty of Rs. 2000/-
per day thereafter.
 If any failure occurs in CCTV server/NAS/switch at CCR, the same shall be rectified
within 24 hrs. from the fault occurrence date and time. Failing to get the fault rectified
within the prescribed time (24 hrs.), shall attract a penalty of Rs. 5000/- per day
thereafter.
a. Penalty calculation for the absence of Contractor’s operator
Contractor’s operator shall be considered absent from CCR in case the operator is
not present in CCR.
The penalty charges for absence shall be calculated as per following: -
For absence of Contractor’s operator, the penalty shall be Rs.100/- per hour of
absence and also FMS charges for the absentee period will not be paid. The penalty
shall be deducted from the FMS charges on monthly basis applicable at that time.
Non-display of CCTV camera at CCR on account of telecom system failure / OFC

cut and GAIL supplied UPS power shall not be considered as downtime for
downtime calculation.
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5.0 NOTES TO CONTRACTOR
The specification covers the minimum requirements for the design, material,
manufacturing, inspection, testing, supply, shipment and delivery to site, installation,
SAT and trial run of CCTV systems specified in this document. The description and
requirements contained in this specification are concise by necessity and cannot include
all details. However, it is the responsibility of the Contractor to execute the job on scope
of work and as per SOR in accordance with the specifications and internationally
recognized good engineering practices for smooth, safe and successful operation of
CCTV system
Contractor shall facilitate activities in supply installation, testing and commissioning of

CCTV System scope of work as detailed below.
Contractor shall be responsible for complete activities involving all Sub-Contractors

including Instrument Sub-Contractor (as applicable) working under him for the
complete CCTV System works as part of his scope.
Scope of work shall be read in conjunction with the Schedule of Rates, design basis,
specifications, datasheets, drawings and other documents forming a part of the Contract
document. Wherever there is a contradiction between the above, stringent conditions
shall take precedence.
Contractor shall quote unit rates for all items covered in the “Schedule of Rates”
(SOR).
Contractor shall be responsible for co-ordination during installation, pre commissioning

and commissioning with Sub-Contractors for proper installation CCTV systems.
Contractor shall be responsible for installation and providing assistance for pre-
commissioning and commissioning of all the items.
Payments will be made on per visit basis as per SOR rate quoted by the Contractor and
will continue till hand over of the system.
The CONTRACTOR shall warrant that the software’s are in good working order, is free
of viruses, operates and performs properly on the hardware and network infrastructure.
During the warranty period the CONTRACTOR shall provide the following support for
the software at no extra cost to the company.
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• Technical assistance or consultation in order to assist the Company in solving

problems encountered in the course of using the software.
• Timely correction of errors/defects in the software and system documentation.
• Provision of new releases of the software and/or documentation which

incorporate solutions to all errors and/ or defects encountered in the use of the
software or improvements to the software introduced by the CONTRACTOR.
• Any additional support normally provided by the CONTRACTOR to his

customers during a warranty period.
• Also vendor to provide firmware upgrades and configurator software upgrade

free of cost to Gail within warranty/extended warranty period.
GAIL reserves the right to call the technically qualified bidders for POC (Proof
of Concept) to bring their CCTV Cameras and check the following parameters:
1. Black & White: 0.0 Lux with IR
2. 30x optical Zoom
3. Web login through its IP address and checking the video /image quality of the
CCTV camera
4. Resolution
Successful Bidder may get following specifications of CCTV Cameras tested by

third party (NABL accredited/GOI -Government of India certified)
agency (ies) :
WDR, Resolution, Lens focal Length, Optical & digital Zoom, shutter length, SNR,
Lux l level sensitivity.
All environmental Parameters.
These certificates should be furnished at the time of supply of material.
6.0 VENDOR DATA REQUIREMENT AND DOCUMENTATION

Documents shall be supplied as per Vendor Data Requirement. All documents shall be
in English language only.
A) Documents to be submitted within One month.
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• Project Schedule.
• Project Organization Chart.
• Quality Assurance program, Equipment & system test plans.
• Technical literature / data sheets / Information doc. of all major equipment to be
supplied.
• Source of supply (SOS) with purchase order copy.
• Station-wise list of all equipment’s, components etc.
B) Documents to be submitted during detail engineering / Supply of materials.

• Functional Design Specification
• Details technical manual of each type of equipment containing circuit diagram
and description.
• Layout of equipment’s and space requirements for each station.
• List of special tools and tackles.
• Equipment interconnection diagram including details of various interfaces
signaling protocol as used at each stage.
• Power supply distribution, earthing arrangement and station wiring diagram.
• Installation manual giving manpower requirement, material requirement overall
dimensions and weights of each equipment, installation procedure and
commissioning.
• System description
• System configuration diagram
• Link Engineering of the network
• Link Connectivity diagram
• Station-wise Rack-layout
• Station-wise Bill of Material
• Station-wise Power requirement
• List of special tools and tackles
• List of mandatory spares
C) The maintenance manual shall be divided into two sections as a minimum.

• Preventive maintenance procedures
• Trouble shooting procedures including failure analysis
• The section on repairs shall provide exhaustive information repairs including but
not limited to removal, reinsertion of components and cards, repairs,
adjustments, tuning, calibration, tools required for a particular operation, test
points, including turnaround time for repair and the details of the maintenance
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support service centre to be furnished in the bid and all other maintenance
related details.
• Quality Assurance program, Equipment & system test plans.
• Expansion possibilities of the system without causing deterioration in the system
performance.
• Any other data, document not specifically mentioned, but required for the
satisfactory completion, operation and maintenance of the system shall be
provided.
• Factory Acceptance test procedures.
D) Documents to be supplied after FAT before start of installation.

 Site Acceptance Test procedures
E) Documents to be supplied after trial runs but before System commissioning (Final
Acceptance of the System by Owner/Engineer):
Note: In addition to the 3 sets hard copies, 3 sets of soft copies of the finalized document
shall be provided in CD- ROMs before system commissioning as AS BUILT FINAL
DOCUMENTS (Contract PO, FAT/SAT, Manuals, Warranty/Guarantee, Site drawings
etc.).
ANNEXURE-1
TECHNICAL SPECIFICATIONS FOR IP BASED CCTV SURVEILANCE SYSTEM
A. ENVIRONMENTAL CONDITIONS:
The CCTV System offered shall be capable of maintaining its guaranteed performance when operating
continuously round‐the‐clock under the following environmental conditions.
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a) Operational 0 0C to +35 0C [For CCTV SERVER & NAS/RAID backup

Temperature device/Storage]
0 0C to +35 0C [For all other supplied items, that are to be
installed indoor, if not mentioned otherwise specifically under
specification]
(‐) 100C to (+) 500C [For all other supplied items, that are to
be installed outdoor, if not mentioned otherwise specifically
under specification]
b) Storage ‐5 0C to +60 0C
c) Humidity Up to 90 %
d) Shock and vibration The equipment shall withstand transportation & handling by
air sea & road under packed conditions
e) Electro Magnetic As required for electronic equipment working in vicinity of
compatibility HF/VHF/UHF systems
B. MINIMUM TECHNICAL SPECIFICATIONS:
All cameras shall be IR cameras and shall have inbuilt Edge storage slot for SD card of
minimum 64 GB capacity. SD card having min. capacity of 64 GB should be provided with
each camera. All cameras shall be PoE (Power over Ethernet) type. All offered cameras and
software (VMS/VAS) should be ONVIF S compliant. Contractor shall submit the
documentary proof in respect of ONVIF S certification/membership. ONVIF Compliance of
the offered make and Model of CCTV Camera should be confirmed with ONVIF website.
1) TRUE COLOUR FIXED IP BULLET DAY/NIGHT IR OUTDOOR CCTV CAMERA
Details of
Bidder’s supporting
Bidder’s
SNO Description Minimum Specification Compliance document
Offer
(Yes/No) with page
no.
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1/3” progressive scan

1 Image Sensor
CMOS
Operating
2 50 Hz
Frequency
Day/ Night
3 Yes with IR Cut Filter
Operation
Color: 0.1 Lux @ 50 IRE
Minimum F1.6 B/W": 0.005 LUX, 0
4
Illumination lux with IR LEDs ON
5
2.7 – 13.5 mm, F1.4,
6 Lens autofocus, AUTO IRIS,
should have 5X Optical Zoom.
7 Electronic Shutter 1 s to 1/15000 s or better
8 Image Resolution 2 MP or better

Dual H.265 @30 FPS,
9 Compression H.264 and MPEG
25 FPS or Better at all

Frame Rate and resolutions with
10
Bit Rate Controllable Bit Rate/
Bandwidth and Frame Rate
11 Video Streams Multiple Streams
Yes, built in with multiple
12 Motion Detection configurable areas in the
video stream
13 COMPATIBILITY If the cameras & software
(VMS/VAS) are from different
OEM, vendor should ensure
from both the OEMs in
regard to seamless
integration & operation of
the total system.
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Electronic
14 Exposure & Automatic/ Manual
Control
Wide Dynamic Minimum 80dB
15
Range
Backlight
16 Required
Compensation
Minimum 4 configurable 3D
17 Privacy Masks
zones
Min. 50 mtr or higher Built‐
in
18 IR Optimized IR with
adjustable intensity and
illumination
1 Input & 1 Output for

19 Connectors Alarm
Interface
Live Stream Accessed,
Motion Detection,
Day/Night Mode, Network,
Temperature, Camera
20 Event Triggers
Tampering, Edge Storage
Disruption, 3rd Party
Analytics, Manual Trigger,
Alarm Input Trigger
File upload: FTP, HTTP,
network share and email
Notification: email, HTTP
and TCP PTZ function,
21 Event Actions Edge
Storage/ NAS Storage, Pre
& Post Alarm Recording,
Actions configurable by web
interface
Built‐ in SD card slot up to
22 Edge Storage
256 GB with Class 10 speed
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The Cameras shall have the

feature to directly record
23 Storage
the videos/ images onto
NAS without any Software
IPv4, IPv6, TCP/IP,
HTTP, HTTPS, UPnP,
RTSP/RTP/ RTCP,
IGMP, SMTP, FTP,
DHCP, NTP, DNS,
24 Protocols
DDNS, PPPoE, CoS,
QoS, SNMP, 802.1X,
UDP, ICMP, ARP,
SSL, TLS
Date & time, and a

customer‐specific text,
25 Text Overlay
camera name, graphical
image etc.
Password protection, IP
address filtering, HTTPS
encryption, IEEE 802.1Xa
26 Security
network access control,
Digest authentication, User
access log
The firmware upgrade shall
Firmware be done though web
27
Upgrade interface, the firmware shall
be available free of cost
The camera shall provide
minimum 200 logs of latest
28 Logs connections, access
attempts, users connected,
changes in the cameras etc.
RJ 45, 100 Base TX,
29 Interface
autosensing
IP66 and Vandal‐resistant
30 Enclosure
housing
Power over Ethernet IEEE
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Power 802.3af/802.3at Type 1

31
requirements Class3, Max 11.2W
Operating
32 ‐10 °C to 50 °C
Temperature
Operating Humidity 10–100% RH
33
Humidity (condensing)
34 Certification BIS
The interface shall be
Application
available for integration
35 Programmers
with 3rd party analytics and
Interface
applications
2) TRUE COLOUR IP FIXED IR DOME INDOOR CCTV CAMERA
Details of
supportin
Bidder’s
Bidder’s g
SNO Description Minimum Specification Compliance
Offer document
(Yes/No)
with page
no.
1/3” progressive scan CMOS
1 Image Sensor
or Ex View CCD
Operating
2 50 Hz
Frequency
3 Day/ Night Yes, with IR Cut Filter Auto
Minimum Color: 0.05 LUX ; B/W":

4
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0.005 LUX, 0 lux with IR

Illumination
LED ON F1.4
Fixed, F1.4, f=3.0‐9.0mm,
5 Lens
autofocus
7 Image Resolution 1080P (1920 x 1080) @25fps
Dual H.265 @25 FPS
8 Compression

Frame Rate and Bit resolutions with Controllable
9
Rate Bit Rate/ Bandwidth and
Frame Rate
Yes, Entire areas in the video
11 Motion Detection
stream
12 White Balance Automatic/ Manual
Wide Dynamic
13 Required > 80dB
Range
Backlight
14 Required
Compensation
Minimum 4 configurable 3D
15 Privacy Masks
zones
15 mtr or higher Built‐in
16 IR Optimized IR with adjustable
intensity and illumination
Live Stream Accessed,
Motion
Detection, Day/Night Mode,
Network, Temperature, ,
17 Event Triggers
Camera Tampering, Edge
Storage Disruption, 3rd Party
Alarm Input Trigger
18 Edge Storage
19 Storage The Cameras shall have the
feature to directly record the
videos/ images onto NAS
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without any Software

IPv4/IPv6, TCP, UDP, ICMP,
IGMP, HTTP, HTTPS, FTP,
20 Protocols SMTP, DHCP, DNS, SNMP,
RMTP, RTSP
The firmware upgrade shall be

done though web interface,
21 Firmware Upgrade
The firmware shall be
available free of cost
Interface/Networki RJ 45, 10/100 Base TX, Cat‐6
22
ng Cable
23 Enclosure
housing
Power over Ethernet IEEE
24 Power requirements 802.3af/802.3at Type 1
Class3, Max 11.2 W
Operating
25 ‐10 °C to 35 °C
Temperature
Operating Humidity Humidity 10–100% RH
26
(condensing)
28 ONVIF S Required
Application The interface shall be
Programmers available for integration with
29
Interface 3rd party analytics and
applications
COMPATIBILITY If the cameras & software
(VMS/VAS) are from different
OEM, vendor should ensure
30 from both the OEMs in regard
to seamless integration &
operation of the total system.
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3) WEATHER PROOF TRUE COLOUR IP PTZ IR OUTDOOR CCTV CAMERA
Details of
Bidder’s
supporting
SN Bidder’s Complianc
Description Minimum Specification document
O Offer e
with page
(Yes/No)
no.
1/4” or 1/2.8" progressive scan
1 Image Sensor
CMOS / CCD or Better
Operating
2 50 Hz
Frequency
Day/ Night
3 Yes with IR Cut Filter
Operation
Minimum Color: 0.1 Lux @ 50 IRE F1.6
4 Illumination B/W": 0.005LUX , 0 lux with
IR
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LEDs ON
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360° endless pan range and tilt

High‐Speed Pan‐
5 range 0 to +120° Minimum
tilt Functionality
(w/o auto‐flip)
6 Pan‐tilt Speed 0° ‐ 120°/sec or better
3.4 – 180 mm or better F1.4,
7 Lens
autofocus, AUTO IRIS
Autofocus 30x (Minimum),
8 Optical Zoom
12X Digital Zoom or better
10 Image Resolution 1080P (1920 x 1080) or better
Dual H.265 @ 25 FPS
11 Compression
Frame Rate and Bit resolutions with Controllable
12
Rate Bit Rate/ Bandwidth and
Frame Rate
Electronic
14 Exposure & Automatic/ Manual
Control
Wide Dynamic
15 Required‐ (>80 dB)
Range
16 Automatic Defog Required
17 Preset Positions Minimum 128 (Selectable)
18 Guard Tour Minimum 4 Nos.
Live Stream Accessed, Motion
Detection, Day/Night Mode,
Network, Temperature, ,
19 Event Triggers Camera Tampering, Edge
Storage Disruption, 3rd Party
Alarm Input Trigger
20 Event Actions File upload: FTP, HTTP,
network share and email
Notification: email, HTTP and
TCP PTZ function, Edge
Storage/ NAS Storage, Pre &
Post Alarm Recording,
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Actions
configurable by web interface

21 Edge Storage
IPv4/IPv6, TCP, UDP,
ICMP, HTTP, HTTPS,
FTP, SMTP, DHCP,
23 Protocols DNS, RTSP/RTP/RTCP,
RMTP, RTSP ETC
(optional).
Date & time, and a customer

24 Text Overlay specific text, camera name,
graphical image etc.
Password protection, IP
address filtering, HTTPS
encryption, IEEE 802.1Xa
25 Security
network access control, Digest
authentication, User access
log
The firmware upgrade shall be
done though web interface,
26 Firmware Upgrade
The firmware shall be
available free of cost
The camera shall provide
minimum 200 logs of latest
27 Logs connections, access attempts,
users connected, changes in
the cameras etc
RJ 45, 100 Base TX,
28 Interface
autosensing
29 Enclosure
housing
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PoE+ (802.3at) class 4, Max

requirements
20W or max 70 W (AC)
Operating
31 ‐10 °C to 50 °C
Temperature
Operating Humidity 10–100% RH
32
Humidity (condensing)
33 ONVIF S Required
34 Cable Entry Weather Proof /SS gland type
36 Application The interface shall be available
Programmers for integration with 3rd party
Interface analytics and applications
L3 Switches
Sr DESCRIPTIO MINIMUM Bidders Offere Remark

. N SPECIFICATION confirmatio d s
N n Make
o and
Model
1 Type It should be
managed switches.
2 Optical Ports Network Module with Complet

minimum 4 nos of e with
SFPs (INDUSTRIAL) supply
for Single-mode
of SFPs
Optical Fibres for
supporting minimum
01 Gbps backbone-
link/uplink and 10 km
of distance. Switch and
SFP should be of same
make for better
performance
3 OPERATIONA -200C to 750C
L TEMP.
4 10/100 Minimum 20 ports

Autosensing (all ports equipped
Ethernet with PoE IEEE
ports (RJ45) 802.3af Class2).
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5 Compliance Should be IPV4, IPV6

Compliant
Should support non-

blocking wire speed
performance
switching bandwidth
& forwarding rate
Supporting Web
Based and CLI based
management
Should Have DHCP

Client
6 Mounting Rack/ rail as per

requirement
7 Support  IEEE 802.3x full
Standards duplex on 10BASE-
T, 100BASE-TX,
and 1000BASE-T
ports
 IEEE 802.3
10BASE-T
specification
 IEEE 802.3u
100BASE-TX
specification
 IEEE 802.3ab
1000BASE-T
specification
 IEEE 802.3z
1000BASE-X
specification
 IEEE 802.3x Flow
Control
 IEEE 802.1Q
VLAN
 IEEE 802.1D
Spanning Tree
Protocol
 IEEE 802.1p CoS
Prioritization
 IEEE 802.1s
 IEEE 802.1w
 IEEE 802.1x/IEEE
Document No. Rev

C211049-035-IN-SW-5012 C1
CCTV Systems
Page 39 of 54
802.1x-Rev
 IEEE 802.3ad
 IEEE 802.3af
8 Safety and  FCCPart15BClass

Certifications A
 Shock:EN60068-
2-27
 Shock:EN60068-
2-32
Operating  230 VAC, 50 hzs

9 Voltages with redundant
power inputs
L2 Switches
r. DESCRIPTIO MINIMUM Bidders Offere Remarks
n N SPECIFICATION confirmatio d
o n Make
and
Model
1 Type It should be of
Industrial Grade,
managed switches.
2 Optical Ports Network Module with Complet

minimum 2nos of SFPs e with
(INDUSTRIAL) for supply
Single-mode Optical
of SFPs
Fibres for supporting
minimum 01 Gbps
backbone-link/uplink
and 10 km of distance.
Switch and SFP should
be of same make for
better performance
3 OPERATIONA -200C to 750C
L TEMP.
4 10/100 Minimum 8 ports (all
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CCTV Systems
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Autosensing ports equipped with

Ethernet PoE IEEE 802.3af
ports (RJ45) Class2).
5 Compliance Should be IPV4, IPV6

Compliant
Should support non-

blocking wire speed
performance
switching bandwidth
& forwarding rate
Supporting Web
Based and CLI based
management
Should Have DHCP

Client
6 Mounting Rack/ rail as per

requirement
7 Support  IEEE 802.3x full
Standards duplex on 10BASE-
T, 100BASE-TX,
and 1000BASE-T
ports
 IEEE 802.3
10BASE-T
specification
 IEEE 802.3u
100BASE-TX
specification
 IEEE 802.3ab
1000BASE-T
specification
 IEEE 802.3z
1000BASE-X
specification
 IEEE 802.3x Flow
Control
 IEEE 802.1Q
VLAN
 IEEE 802.1D
Spanning Tree
Protocol
 IEEE 802.1p CoS
Prioritization
Document No. Rev

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CCTV Systems
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 IEEE 802.1s
 IEEE 802.1w
 IEEE 802.1x/IEEE
802.1x-Rev
 IEEE 802.3ad
 IEEE 802.3af
9 Safety and  FCCPart15BClass

Certifications A
 Shock:EN60068-
2-27
 Shock:EN60068-
2-32
Armoured CAT 6 cable
Sr. DESCRIPTION MINIMUM Bidders Offered Remarks

no SPECIFICATION confirmation Make
and
Model
1 Type CAT 6, Shielded

twisted pair
2 Construction 4 twisted pairs
separated by
internal X
shaped.
3 Armour Aluminium
Wire
Armouring
4 No Of Pair 04
5 Conductor Annealed bare

Material Copper/ Solid
Bare Electrolytic
Grade Copper
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CCTV Systems
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6 Outer Jacket PE (Suitable

for Burial)
7 Sequential At Every Meter

Marking
8 Inner Jacket PVC
9 Conductor 93.5 ohm

Resistance /1000 Meter
(DC @20°c Max
10 Standard TEC
9 U Rack

and
Model
1 Type Wall mount 9 U

rack
2 Front Door Lockable Front
toughen Glass
door
3 Basic Frame Steel
4 Standard Powder coated
Colour
5 Top and bottom

Panel with
ventilation and
cable entry
facility
6 Top and Welded to
Bottom Cover Frame, Vented
and Field Cable
entry exit cut
outs
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CCTV Systems
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NAS/Storage
Sr. DESCRIPTION MINIMUM Bidde Offered Remarks
no SPECIFICATION rs Make
confir and
matio Model
n
1 Required The storage capacity

Capacity should meet the
requirement of storage of
video recordings from all
the cameras 150 no. for
recordings for a
minimum period of 90
days @ 25 FPS at their
maximum resolution of
all camera \.
Compression Technique:
H.265. System should be
under RAID 5 / 6
configuration.
2 HDD type Array should support
supported 15k, 10krpm of SAS
drives and 7.2k rpm of
NLSAS/ SATA drives
(Minimum HDD capacity
of 4TB each).
3 Power supply Dual power supply for

Storage servers and
Arrays
4 Storage Dual controllers operate

Controllers in an active-active
environment mirroring
each other’s cache.
Cache Yes, required to provide

Requirement greater storage I/O and
efficiently support more
simultaneous users
without lags or down
time and retrieve data.
5 Cache protection shall be
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CCTV Systems
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provided for at-least 72

hours with battery
backup or via flash
memory for permanent
data protection
6 There shall be sufficient

LED indicators for any
activity or fault in any
hardware component on
the storage including
Hard Disk, Controller,
Power Supply, Fan
module etc.
7 Storage Management
software shall also be
provided.
8 Spare HDD Two numbers of HDD’s

same as those used /
installed in NAS
9 All the common & critical

components of the
storage device, like
Controller/CPU,
Memory, Network
Connectivity, Power
Supply Units, Cooling
Fans etc. shall be hot-
swappable and shall
have 1+1 redundancy for
automatic failover
without any service
degradation and no
single point of failure
shall be there leading to
total failure of the
storage. Hard disks shall
have redundancies in the
form of RAID-5 / 6
deployments.
10 The Storage Device shall
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be used for storage of

video recordings from all
IP CCTV Cameras. The
capacity utilization of the
storage implemented by
the successful vendor
shall be Verified during
Trial Run and if the same
is found to be
inadequate w.r.t the
specified requirement,
the vendor shall
augment the storage
capacity accordingly
without any additional
financial implication to
GAIL and again trial run
of the system shall be
undertaken for its
commissioning.
11 RACK Mounting
Video Management and Analytic Software (VMS)
Sr. DESCRIPTION Bidders Offered Remarks

no confirmation Make
and
Model
1 The IP Video Management software

analytic software
should allow Live Viewing, Recording
and Management solution of Network
Video surveillance systems & shall not
have any Limit on the Number of
Cameras to be Connected & shall be
Scalable to Unlimited IP Cameras in
Future by Augmentation of Camera
channel Licenses & server Hardware
Components.
2 The Video Management software
analytic software shall be Client-Server
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CCTV Systems
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based IP Video security solution that

shall provide seamless management of
Digital Video, Audio and data across an
IP network. The video management
Software shall provide full virtual matrix
switching and control capability. Video
from sites shall be possible to view from
single or numerous workstations
simultaneously at any time. Cameras,
recorders, and viewing stations may be
placed across the terminal in the IP
network.
It shall be ONVIF Profile S, G, M &T
Compliant and Open Architect.
3 The IP Video Management software
analytic software Video Management
software analytic software licensed shall
be Valid for Lifetime. SSA should be valid
for complete contract period including
warranty.
analytic software shall be Windows
based.
analytic software shall support iPad,
Android and iPhone devices & shall
support web clients.
6 The VMS management server shall be
able to intelligently scan an IP network
for new devices (cameras or servers)
7 Should record H265, H.264, MPEG4 or
MJPEG in at minimum 5 fps to 60 FPS at
minimum CIF to Full HD (1080p) and 4K
resolution.
8 Option to do recordings on NAS, iSCSi,
DAS, local or network drive. Defining
different drive for each individual
camera.
9 Export the desired portion of video in in
DVD/USB or any external device
10 Automatic archiving after set number of
days and automatic recording deletion
after disk full.
11 The Fail over and Fall-back management
and recording Server shall be on hot
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CCTV Systems
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standby, ready to take over during the

primary management server fails. No
manual action from the user shall be
required.
12 Configurable Matrix views with size and
number of cameras. Pre-defined views
from full screen, 1x1 to 8x8.
13 Ability to search based on
Date/Time/Camera, Name, ID and
Location for more than one camera
simultaneously.
14 PTZ
PTZ option available through mouse and
joystick
Gaming joystick as well as PTZ joystick
options available
On screen PTZ control with Click and
Zoom facility
PTZ presets and tours setting
15 Software should allow creation of
multiple camera sequences. It should be
possible to set the dwell time for the
cameras within the sequence.
16 Software should allow sequences
control (pause/play, skip forwards, skip
backwards).
17 Ability to view live video on iOS and
Android phones or devices with or
without installing proprietary Apps.
18 Failover: System should support N: 1
failover. Failover time should not be
more than 30 seconds
19 Vendor shall preferably supply VMS and
Video Analytics e from same OEM. In
case the same is from different OEMs,
the vendor has to ensure seamless
integration.
20 The Video Analytics shall offer a suite of
analytics rules with Artificial Intelligence
to provide automatic detection of a
range of motion and non-motion
behaviour of persons, objects and
vehicles
analytic software shall support video
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from any camera supported by the VMS.

22 GAIL may add ONVIF compliant (Onvif S
compliant) cameras from different OEM
in future, Upgradation if required for
addition of VMS is to be done by the
vendor without additional financial
implication to GAIL.
analytic software should support the
required AI based Analytics ( ANPR and
Face regonition).
CCTV servers for VMS

and
Model
1 Processors Eight-core
Intel® Xeon®
series, base
freq. 2.40GHz,
15MB Cache or
better
2 Number of 2
Processors
3 Memory Minimum32GB
(4X8 GB) DDR3
@ minimum
1333MHz
4 Hard Disk Integrated
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Controller Hardware
based 8-port
hot-swap SAS-
RAID controller
for supporting
up to 8 HDDs in
RAID-0, 1, 5, 6.
5 Hard Disks 7.2krpm SAS

hot-plug HDD
or better
totalling a
capacity as per
requirement
(Minimum
32TB).
6 Optical Drive 16X DVD + RW
7 Ports 1 serial port, 4

USB port or
higher(other
than the
requirement of
connecting key
board and
mouse) and
other I/O ports
to connect to
Storage (if
required)
8 PCI/PCI-e Slots Total 6 or more

PCI/PCI-e type
slot with
minimum 4no.
to be free for
future
expansion
9 Communication Minimum two

dual port
Gigabit
Ethernet NIC.
10 Server OEM Server
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Management Management
Software software to
monitor and
manage the
various
subsystems like
CPU, Memory,
I/O , disk and
environmental
factors
11 OS Windows 2019
Server or
higher/latest
version (OS
should be in
RAID 1
Configuration).
12 Antivirus Microsoft or
other with
latest version
and
upgradation at
every 3 months
13 Power supply 230V AC
14 Accessories Monitor,
keyboard,
mouse,
connecting
cables etc.
15 Severs should
be registered in
the name of
GAIL India
Limited with
the OEM.
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42 U Server RACK
Sr DESCRIPTIO MINIMUM Bidders Offered Remark
. N SPECIFICATION confirmatio Make s
no n and
Model
1 Size 42U Floor standing

Rack, 800 mm x
1000 mm with all
accessories (4 Air
circulation Fan,
PDU, Cable
manager,
etc.).Metallic
frame.
2 RACK with durable

Epoxy powder
coating. Vented
Top Panel With
Gland Plate
(Having Provision
of Mounting Fan
Tray). Vented
Bottom Panel with
Gland Plate
(Having Provision
of Cable Entry).
Front & Rear
Vertical Frames.
Minimum1000M
M Depth Sections
for installation of
Servers and
Storages.
3 Front glass door

Rear Perforated
Door & with
detachable side
Panel
4 42U Adjustable
19” Rails.
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CCTV Systems
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5 Front Vented glass

Door & 2 Locks.
6 Rear Fully Round

Perforated Split
Door & 2 Locks.
7 Set of Caster
Wheels (2 with
brake & 2 w/a
brake).
8 The rack should

have proper
arrangement for
cable laying,
power distribution
and fixing of
servers and other
items.
Client Workstation Specifications
Sr. Description Minimum Bidders Offered Remarks

no specification confirmation Make
and
Model
1 PROCESSORS Six Core Xeon i7 is not

Series, (Base accepted.
Freq. 2.3GHz)
or higher
2 MEMORY 16GB, DDR3

(RAM) DIMM
MEMORY,
1600MHz, ECC
3 HARD DISK 1 TB Minimum
4 GRAPHICS 2 X 4GB
CARD Graphics Cards
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for supporting
& connecting
with two
Monitors. In
case the offered
Graphic card is
not sufficient to
support the
required
applications
(VMS) on client,
the bidder must
upgrade the
offered Graphic
card without
any additional
cost to GAIL.
5 I/0 PORTS 4 USB Port, 2

HDMI
6 NETWORK 2x 1000 Base T

INTERFACE Ethernet
7 OTHER 16X Internal

DEVIES DVD RW
8 OS 64 bit windows
10 or latest one
9 POWER 100 – 240V, 50-

SUPPLY 60Hz AC
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Scope of Work CCTV

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Expert Services Design, Adequacy and Engineering Solution for CCTV system at Gail

Bhawan-Belapur and Pipeline Installations

PROJECT NUMBER: C221049-035-2

SCOPE OF WORK AND TECHNICAL

Document No. C211049 035 IN SOW 5012

GAIL (India) Limited

Expert Services Design, Adequacy and Engineering

C1 13-01-2023 Issued For Bid RA SV KNC

REV DATE DESCRIPTION PREPD CHKD APPR

Document No. Rev

1.1 BRIEF PROJECT DESCRIPTION

PROJECT Expert Services Design, Adequacy and Engineering

OWNER GAIL (India) Limited.

CONSULTANT VCS Quality Services Private Limited (VCSQSPL) the

VENDOR / MANUFACTURER Party, which manufactures and supplies equipment and

CONTRACTOR/CONTRACTOR Means the person or the persons, firm or Company or

CCTV Close Circuit Television

Document No. Rev

3.0 DOCUMENT PRECEDENCE

• Material requisition (MR);

• Scope of Work (SOW)

• Technical Specification & Data sheets;

• Other Documents & Drawings;

• International & National Codes & Standards;

4.0 SCOPE OF WORK

Document No. Rev

4.1 SITE SURVEY, SYSTEM DESIGN AND ENGINEERING

Document No. Rev

4.2 PROCUREMENT & SUPPLY OF CCTV SYSTEM

Document No. Rev

Supply, handling transportation, Storage, installation and commissioning of the supplied

• Transportation of system/equipment and all other components from locations of

4.3 CONSTRUCTION METHOLOGY AND QUALITY ASSURANCE PLAN

Document No. Rev

and approved by Engineer-in-charge. After successful completion of SAT of all CCTV

• INSPECTIONS AND TESTING GUIDELINES:

TEST PLAN & REPORT

(GAIL/Representative), reserve the right to inspect and test each equipment at

Document No. Rev

circuit, module, component, effect of failure of component on the system/ equipment,

FACTORY ACCEPTANCE TESTING (FAT)

a) Visual inspection to ensure correct and proper, workmanship/labelling/marking etc.

Document No. Rev

j) Testing Functions of VMS.

4.3.1 INSTALLATION, TESTING AND COMMISSIONING

Design, Engineering, Supply, Installation and Testing of complete cabling system

All construction/Installation works shall be carried out as per “Approved for

Document No. Rev

Fabrication of all small structural components as per approved drawings shall be in

Installation of Server rack, Client Workstation, including mounting of display on wall or

Document No. Rev

Mobilizing and providing all equipment’s, manpower (skilled and unskilled),

System programming of the new IP CCTV cameras, CCTV Management/camera

A detailed time schedule for the activities to be undertaken shall be submitted by

Upon completion of the installation/erection and integration of CCTV Systems &

Document No. Rev

The Contractor shall carryout necessary system provisioning/configuration for making

SITE ACCEPTANCE TEST (SAT)

On completion of Pre-commissioning, site acceptance testing shall be conducted on the

The tests shall include, but not be limited to the following:

The CCTV system(s) and associated system/equipment shall be considered to be

Document No. Rev

4.4 BUY BACK

Document No. Rev