Quality Plan - Draft

DOCUMENT TITLE: DOCUMENT NO.
RK-QMS-0001
COMPANY QUALITY MANAGEMENT PLAN SHEET NO. REVISION NO.
01
COMPANY
QUALITY MANAGEMENT PLAN
(RK-QMS-0001)
01 APR-06-2024 ISSUED FOR REVIEW M. E. LAZO H. J. DE GUIA

REV DATE REASON FOR ISSUE PREPARED CHECKED APPROVED
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TABLE OF CONTENTS
1. POLICY STATEMENT ………….………….……………..………………………………………………….. 4
1.1 INTRODUCTION ………………………………………………………………………………………… 6
1.2 SCOPE ………………………………………………………………………………………… 6
1.3 PURPOSE ………………………………………………………………………………………… 6
1.4 DEFINITION OF TERMS …………………………………………………………………………….. 7
1.5 ABBREVIATIONS ………….……………..……………………………………………………………… 7
1.6 QUALITY PLAN’S PURPOSE, RESPONSIBILITIES AND AUTHORITY ………. 8
1.6.1. PURPOSE …………..……………...……………………………………………….. 8
1.6.2. RESPONSIBILITIES ....……………………………………………………………… 8
1.6.3. CONTROL OF PROJECT QUALITY PLAN …….……………………………………. 9
2. PROJECT ORGANIZATION ……………..……………………………………………………………… 10
2.1. MAIN PROJECT OBJECTIVES FOR THE SCOPE OF WORKS .………………….
2.2. ORGANIZATIONAL CHART ………………………………………………………………….
3. DESCRIPTION OF ACTIVITIES ………………………………………………………………….
3.1. CONTRACT REVIEW ……………..………………………………………………………………
3.2. PERSONNEL COMPETENCE / HR MANAGEMENT ……………………………….
3.2.1. COMPETENCE OF QUALITY PERSONNEL ……………………………….
3.3. DATA AND DOCUMENT CONTROL …….…………………………………………….….
3.4. MATERIAL CONTROL, IDENTIFICATION AND TRACEABILITY …………………..
3.4.1. CONTROL OF SUPPLIER MATERIAL/PRODUCT .………………….
3.4.2. PRODUCT IDENTIFICATION AND TRACEABILITY .………………….
3.5. INSPECTION AND TESTING ………………………………………………………………….
3.6. CONTROL OF SUBCONTRACTORS ACTIVITIES …….…………………………………….
4. PROJECT QUALITY ACTIVITIES PROGRAMME ..…………………………………………
4.1. GENERAL ……………..………………………………………………………………………….
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4.2. WORKSITE PROJECT QUALITY PLAN IMPLEMENTATION …………………..

4.3. PROJECT QUALITY OBJECTIVES AND INDICATORS ……………………………….
4.3.1. PROJECT QUALITY KPI ………………………………………………………………….
4.4. QUALITY TRAININGS ……………..………………………………………………………………
4.5. QUALITY AUDITS PLANNING ……………..…………………………………………………..
4.6. INSPECTION / MONITORING OF PRODUCT REALIZATION …………………..
4.7. PROJECT QUALITY MANAGEMENT REVIEW MEETINGS …………………..
4.8. MONITOR AND ANALYZE THE CUSTOMER SATISFACTION …………………..
5. COORDINATION PROCEDURE ……………..…………………………………………………..
6. PROCUREMENT …………………………………………………………………………………………
6.1. PROCUREMENT PLAN ……………………………………………………………………………..
6.2. EVALUATION OF SUBCONTRACTORS AND VENDORS ………….…………………..
7. NON-CONFORMING PRODUCT, CORRECTIVE AND PREVENTIVE ACTION ……….
7.1. NON-CONFORMANCE SYSTEM ………………………………………………………………….
7.2. CORRECTIVE ACTIONS ……………………………………………………………………………..
7.3. PREVENTIVE ACTIONS ……………………………………………………………………………..
8. REPORTING …………………………………………………………………………………………
9. ATTACHMENTS …………………………………………………………………………………………
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1. POLICY STATEMENT
The policy and objectives for the PROJECT shall be as follows:
Policy:
 To establish, implement and maintain an efficient and effective quality system for
application to the project works including the control verifications to be put in place
to assure quality during each stage of the work.
 To ensure that products are supplied and constructed in accordance with Client
COMPANY’s requirements as stated in the CONTRACT, and to ensure that the
requirements are determined, fulfilled and where practical exceeded to enhance
customer satisfaction.
 To implement the quality system on all activities and operations that affect the
quality of the products and services provided under the CONTRACT.
 To review and monitor the quality system at regular intervals throughout the
contract period both to improve the system and detect and correct any adverse
trends by taking the necessary executive action.
Objectives:
 To provide products and services for the realization of a successful project that
meets the contract and project’s requirements to the satisfaction of the Client
COMPANY.
 To meet all quality requirements and technical performance criteria for the plant.
 To meet all commercial performance criteria (namely schedule and cost) by efficient
use of technological, human and material resources.
Specific procedures, such as quality management procedures, quality control

procedures, inspection and test plans, and method statements will be developed and
implemented to ensure that all quality aspects of the work are addressed. This quality
policy is issued by the undersigned CEO on behalf of the CONTRACTOR.
The core objectives of the Arkay Quality Management Plan are as follows:
 Ensures that the work is accurately planned and organized.

 Ensure, by qualified inspection, that work, test and activities are carried out to the
required level of quality
 To obtain quality performance’s continuous improvement by defining objectives and
KPI’s (key performance indicators), monitoring their performance / results and
defining appropriate actions for increasing performance effectiveness
 Ensure that procedure and instructions are issued and implemented for all quality
affecting activities
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 The QMP will be subject for periodical reviews to establish that the QMP remains
relevant to project needs
 Ensure that the personnel involved in the project are adequately trained and
qualified, and that tasks and responsibilities have been correctly assigned
 Demonstrate, by means of documented quality record, that the work has been
carried out and inspected to the required level of quality
 To monitor, measure and be focused on the COMPANY satisfaction throughout all
activities and phases of Project execution
 Identifies the organization, roles, and responsibilities of individuals who will be

participating in the project during construction.
 Provides a preliminary construction schedule with a summary of planned
construction activities, their sequence, interrelationships, durations, and
terminations.
 Briefly summarizes the minimum qualifications of lead project participants from the
Engineer’s and CONTRACTOR’s organizations.
 Provides a description of the construction inspection program that includes
inspection responsibility, anticipated inspection frequency, deficiency resolution, and
inspector qualifications.
 Describes key activities that will take place and processes that will be used to meet
the quality standards, including communication, technical records handling, review
and observation functions, sampling and testing requirements, acceptance/rejection
criteria that will be followed, and corrective measures to be used when deficiencies
are found.
 Includes a summary of documentation procedures for work clarification and changes
to the work.
It is recognized that the achievement of a satisfactory standard of Quality is the

responsibility of all those assigned to work and not solely on the personnel of the
Quality organization.
Furthermore, all measures shall be taken in order to ensure safety and to safeguard
personnel during the performance of the work
It is firm commitment of the Project Management to maintain the above policy

throughout the execution of the Project activities.
________________
HAYDEE J. DE GUIA
Chief Executive Officer
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1.1. INTRODUCTION
This plan identifies the key interfaces, the allocation of responsibilities and the
methods and controls to be applied. With reference to Standards, Codes of
Practice, Client COMPANY procedures and COMPANY’s processes are made
where appropriate. These planned arrangements will enable the Company to
clarify requirements, minimize risk and ensure that potential errors are identified
and corrected. It is important for the success of the project that all staff working
on it is aware of these arrangements.
1.2. SCOPE
This plan applies to all Work performed on the Project.
This International Standard specifies requirements for a quality management

system where an organization:
a. needs to demonstrate its ability to consistently provide product that meets
customer and applicable statutory and regulatory requirements, and
b. aims to enhance customer satisfaction through the effective application of
the system, including processes for continual improvement of the system
and the assurance of conformity to customer and applicable statutory and
regulatory requirements
1.3. PURPOSE
To provide a plan that outlines the construction quality checks to be performed

during the Project. This plan defines the roles and responsibilities of the
COMPANY with respect to construction quality. All construction activities
associated with this Project will be completed under this quality program.
Elements will be built with skilled craftsmen following approved drawings using
proper materials and equipment. Inspections and tests will be performed as
outlined in this Plan to document the construction is proper and meets Project
requirements. Periodically, the process will be refined based on worker-
identified quality problems, test data, inspection results, audits, and Client
COMPANY satisfaction with the Project.
The purpose of this procedure is to ensure control over creation, approval,

distribution, usage, updates, retention, and disposition of documents and
records, thus includes document information, used in the QMP.
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This also to highlight the processes needed for the Quality Management Plan for
continual improvement.
1.4. DEFINITION OF TERMS
COMPANY The Client or any party that entered into agreement

with the CONTRACTOR
CONTRACTOR Arkay Energy & Industrial Corporation
CONTRACT Terms and agreement by both the COMPANY and

CONTRACTOR for specific product and services
PROJECT Resulting from signed agreement / awarded by the

COMPANY to the CONTRACTOR
SUBCONTRACTOR Any party entered into a contract with the

CONTRACTOR for the execution of (part of) the WORK
VENDOR / SUPPLIER Organization to whom COMPANY / CONTRACTOR has

placed an order for the supply of materials or
equipment
1.5. ABBREVIATIONS
CAR Corrective Action Request

MDR Master Document Register
NC Non-conformance Report
ITP Inspection and Testing Plan
PAR Preventive Action Request
QMP Quality Management Plan
QMS Quality Management System
TBD To Be Defined
PD Project Director
DL Discipline Leader
PM Project Manager
POSE CONTRACTOR post order organization
1.6. QUALITY PLAN’S PURPOSE, RESPONSIBILITIES AND AUTHORITY

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1.6.1. PURPOSE OF THE OVERALL PROJECT QUALITY MANAGEMENT PLAN
This Quality Management Plan is a Project document detailing the Project

Quality Assurance System satisfying the CONTRACT requirements. The
Assurance system shall give confidence that the Project requirements are
met at the required level of quality through verified and traceable
documentation.
1.6.2. RESPONSIBILITIES
The Project Manager in collaboration with the Project Director and the
Quality Engineer, are responsible for the preparation and review of the
Quality Management Plan in accordance with the standard criteria of
CONTRACTOR and the COMPANY’s specifications.
The Project Manager is responsible for the issue, distribution and up-
dating of the Quality Management Plan for the duration of the Project.
The Project Director, assisted by the Quality Personnel, shall be

committed to the correct implementation of all guidelines incorporated
into the actual Quality Management Plan and will ensure that such
guidelines are well understood and adhered to by all Project personnel.
Quality Personnel will assist Project Manager and its Project team to
ensure that all Quality Premises and guidelines as defined into the actual
Quality Management Plan are correctly implemented at any activity stage
or level by means of monitoring and auditing the work performance in
respect of the established quality program and objectives.
Whenever necessary, the Quality Personnel will recommend Corrective

Actions to the Project Management and verify their implementation and
effectiveness.
The Project Director is ultimately responsible for the correct

implementation of the Quality Management Plan.
All Project Functions will have to be committed to the best result in terms
of information needed to be tracked and relevant records.
The Project Manager will be responsible for all those aspects connected
to surveillance activity and will also have the necessary authority to
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enforce the actual Quality Management Plan implementation when that

will be the case, and make sure that at any stage the System outlined into
the Quality Management Plan is up graded with the effective Project
Team requirements.
In case the Project Manager will be absent, the Quality Engineer can act
on his behalf.
All Project personnel are responsible for the implementation of this

Quality Management Plan throughout the various phases of the Project
execution.
1.6.3. CONTROL OF PROJECT QUALITY PLAN
The Quality Management Plan and all the Work areas Project Quality
Plans are issued for this specific Project as controlled documents and are
subject to COMPANY’s approval prior to their final distribution and
implementation within the Project organization.
The Project Director shall verify and approve the Quality Management
Plan and Work areas Project Quality Plans.
Changes to the approved Quality Management Plan and Work areas

Project Quality Plans shall require further Project Director and COMPANY
approvals.
It is understood that any new revision shall replace and superseded all
previous ones.
It shall be the responsibility of the receivers of the Quality Management

Plan and Work areas Project Quality Plans to up-date the copies, to verify
to have the latest actual revision copy and to destroy the obsolete
revisions.
The original of the Quality Management Plan and Work areas Project
Quality Plans shall be filed within the Project Filing System in Quality
Department under the control of a Document Controller.
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Each holder of the Quality Management Plan and Work areas Project
Quality Plans copy shall take all necessary steps in order to familiarize
with the contents of this document and suggest improvements.
Copies of the Quality Management Plan and Work areas Quality Plans
shall be distributed by the Document Controller (DC) to the involved
Project functions/organizations as indicated in the following "Project
Quality Plan Distribution / involvement Matrix".
2. PROJECT ORGANIZATION
2.1. MAIN PROJECT ACTIVITIES FOR THE SCOPE OF WORK
2.1. Overall Project Management (Work permits; Permitting Support)
2.2. Design Engineering (Detail design)
2.3. Installation Engineering (Installation analysis, Installation Manuals)
2.4. Procurement & Material Handling (Procurement; Company Provided Items;
Material Control; Material Traceability; Handling and Storage)
2.5. Fabrication
2.6. Logistics and Transportation
2.2. ORGANIZATIONAL CHART

A single individual is assigned as the Project Director for the Project.
This assignment is made by the Top Management by means of a formal

notification to the nominated Project Director.
The Project Director is responsible for the preparation of the Project

Organizational Charts and, in collaboration with the CONTRACTOR’s COMPANY
Management, for the assignment of the relevant key personnel.
Responsibilities, names and job descriptions as well as reporting and

communication lines shall be clearly defined by the Project Director for each
identified key position in the structure of the Project. Interfaces with other
Organizations involved in the Project shall be also identified.
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The Project Organizational Chart will be issue as a separate document and is a

schematic show of the Organizational Chart, with the connections interfaces
between the main Project functions.
Key position detailed responsibilities and interfaces are detailed in the

Attachment 3 of this document.
Resumes and Qualifications of Project key personnel shall be collected in the

Project Files and made available for the COMPANY review and approval.
The Project Quality Organization is established by the CONTRACTOR Quality

Department in collaboration with the Project Director, and reflected accordingly
in the Project Organizational Charts.
Further details concerning co-ordination, flow of information and interfaces

between the organizations involved in the Project execution shall be addressed
in Administrative Procedure.
2.1. Top management shall provide evidence of its commitment to the development
and implementation of the quality management system and continually
improving its effectiveness by:
 communicating to the organization the importance of meeting customer as
well as statutory and regulatory requirements,
 establishing the quality policy,
 ensuring that quality objectives are established,
 conducting management reviews, and
 ensuring the availability of resources
2.2. Management Representative. Top management shall appoint a member of the

organization's management who, irrespective of other responsibilities, shall have
responsibility and authority that includes:
 ensuring that processes needed for the quality management system are
established,
 implemented and maintained,
 reporting to top management on the performance of the quality
management system and any need for improvement, and
 ensuring the promotion of awareness of customer requirements throughout
the organization.
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The Quality Management Team will solely participate in the quality assurance function
and will not be involved in any other aspect of the construction effort. This team will,
however, possess all of the credentials, capabilities, and experience of an independent
design/construction oversight team. The duties and responsibilities of each position are
described below. One individual or entity may perform multiple construction quality
assurance responsibilities.
PROJECT DIRECTOR
The Project Director is responsible for overseeing the entire project from start to finish.
He or She must keep in constant communication with project managers on-site as well
as the client. A project director has the overall responsibility for the successful initiation,
planning, design, execution, quality, monitoring, controlling and closure of a project. The
project director responsibilities are:
 Planning and defining scope
 Resource planning
 Time estimating
 Cost estimating
 Creating charts and schedules
 Risk analysis
 Controlling quality
PROJECT MANAGER
The Project Manager is solely responsible for the on-site implementation. He or She
must see to it that it was properly carried out and thoroughly implemented. Project
Managers must be persistent and reporting on a daily basis any development or issue
might arise to the Project Director.
QUALITY ASSURANCE / QUALITY CONTROL ENGINEER
The responsibilities of a QC Engineer are:

 Developing and implementing quality standards.
 Developing and implementing quality control systems.
 Monitoring and analyzing quality performance.
 Inspecting and testing materials, equipment, processes, and products to ensure
quality specifications are met.
 Reviewing codes, specifications, and processes.
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SITE ENGINEER
The Site Engineer must promote the best construction practices. Undergo activities and
practices that comply with the procedures of the company and the specification.
Assured the is completed and delivered without any defect and delay.
SITE SUPERVISOR
The Site Supervisor is the direct response for any problems or injuries that occur on a
job site. He oversees the project on-site and tracks workers and completion of tasks on
schedule.
3. DESCRIPTION OF ACTIVITIES
3.1. CONTRACT REVIEW
The Contract Review activity, performed by the Project Director with the support
of the Project Team Members, is the first step to be taken after Contract award
or for each new revision of an existing CONTRACT document or any issue by
COMPANY of new CONTRACT document.
This review gives the right understanding of the CONTRACT requirements and to
ensure that all pending items have been solved and that all qualifications and
modifications accepted have been incorporated in the CONTRACT documents.
Project Director is in charge to implement with the Project key Managers the
Contract review process, by defining the list of team personnel to be involved in
the review of each specific CONTRACT document/ deliverable, to appoint the
review leader for each document/deliverable, to define and agree with the
Project key Managers the completion dates for an exhaustive and timely review
and to coordinate with COMPANY the possible required clarification meetings.
Project Administrator (PA) is in charge to support the PD to prepare the

CONTRACT documents review Distribution Matrix, to reinitiate the CONTRACT
documents review process for each new revision of an existing CONTRACT
document or any issue by COMPANY of new CONTRACT document and to collect
all evidences of review by means the CONTRACT Review Summary Sheet form.
The Contract review phase is directly managed by the PA, coordinated by the PD
and supported by the Project Team members, with the involvement of all
interested DL of the Project Team.
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Records of the Contract Review activities, must be kept by the PM within the
Project Master file
3.1.1. The Estimation Department has performed an initial review of the

CONTRACT documents prior to award. The minutes of the “tender review
board meeting” constitute the record of “contract review” prior to award
of CONTRACT.
3.1.2. Codes and standards to be applied to the project shall be identified during
the contract document review. Any unfamiliar codes and standards will
be highlighted on its respective procedure.
3.1.3. Domestic laws and regulations applicable to the project have been
identified during the contract document review, and these laws shall also
be imposed on the vendors and subcontractors for the project.
3.1.4. On award of contract CONTRACTOR shall conclude review of the contract,
including applicable standards and procedures, and initiate the further
development of the necessary execution plans, schedules and procedures
to implement the CONTRACT.
3.1.5. CONTRACT review shall include all kick-off meetings and familiarization
activities such as distribution of copies of the relevant parts of the
contract documents within the project organization. CONTRACT
amendments-if any, shall be in the form of change orders or approved
technical variances and shall be reviewed by appropriate project
management personnel and put into effect. Records of CONTRACT review
shall be separated and maintained.
3.1.6. Any amendments to the contract shall be approved by the CONTRACTOR
and COMPANY before proceeding.
3.2. PERSONNEL COMPETENCE / HUMAN RESOURCES MANAGEMENT

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CONTRACTOR recognizes that the competence of the personnel engaged in the

Work is an important factor in CONTRACTOR's performance.
CONTRACTOR has developed and is maintaining a human resources system

which manages the selection of personnel, the definition of the required level of
competence and the periodical assessment of the needs for additional training
or qualification.
The aim of human resources recruitment is to meet qualitative and quantitative

needs for personnel by recruiting highly qualified resources, ensuring they have
all the requirements and are specifically motivated in relation to the
CONTRACTOR’s activities and logistics.
Selection activities adopt instruments which identify the presence of the

necessary requisites for the activities the candidates will be required to perform.
The Manager of the Project, with the support of the Project HR Officer and the
other functions/departments and positions involved, sets up the draft of the
Project HR Schedule listing all the positions needed to carry out the whole
Project. Positions are normalized by means of the Professional Roles System.
The Professional Role System identifies and contains the description of all
possible Professional Roles entailing the Job Description (Mission and Tasks),
attributes of Seniority, Job Title(s), Professional Skill set and Personal Skill set.
The Personal Skills are characteristics, traits and capabilities of the resource that
generate a superior performance.
The Professional Skills are the collection of all the Arkay Business specific
characteristic competencies.
The Skill evaluation system has the aim to identify the Skill Profile of the
employee in order to individuate strong and weakness skills and foresee possible
job mobility between different functions or in other job activities; in particular,
the aim of the system is:
 identifying technical and professional skills and competencies of people with
reference to those requested and expected for their professional roles;
 driving development & management actions of people, supporting their self-
development;
 assigning and certifying the professional role of people and their seniority;
 giving input for training plans and knowledge management systems;
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The Professional Skill Evaluation is a system to assess and measure the level of
ownership of the:
 Professional Skills
 Personal Skills of a resource by comparing them with the level of knowledge
needed for the professional role in which he is employed.
The immediate application of the skill assessment is the certification of the

“correct” professional role of the resource and the appropriate level of seniority
as a consequence of the Gap Analysis and comparison of the skills owned and
the skills requested by the role at any level of seniority.
The Gap analysis results are the input to plan actions for each employee - to
meet development needs or to improve an outstanding professional profile - or
at the level of the overall professional area.
The HR Manager defines “Individual Development Plan” and “Individual Training

Plan” for each assessed employee.
The standard surveying or updating of the individual skills is carried out at least
every two year; moreover, every time the responsible Manager proposes to
change the role of the employee for Project or business needs, the skill
evaluation has to be applied.
The Human Resources Manager identifies the human resources to be included in

the Project Organization Chart and notifies the PM of the names, the résumés,
and the availability dates of the available Corporate Human Resources.
Project Director and Project Manager jointly review and accept the proposed
candidates, based on the specific competence and experience that the Project
requires.
The Corporate Training Department defines and develops the Group training
plans for each professional area.
In order to streamline this process the Operating CONTRACTOR HR Manager

provides the Operating CONTRACTOR Functions managers with all the necessary
information about the resources needs and development plans, for the
identification of the appropriate training actions for each resource and
professional area, and shall keep evidence and file all the relevant data regarding
the Training attendance, in particular course data and course evaluations.
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The Performance Evaluation is an annually process to verify the individual

performance of the resources, by definition of targets, evaluation the achieved
results and define the corrective actions to be carried out in the future; The
appraisers also collect the indications of the appraises on the evaluation
expressed and together they define the training and development actions
resulting from the evaluation of the capability expressed during the year.
Referring to the Quality personnel, each year the Quality Manager evaluates the
training necessities of his personnel, and for each position, plans the necessary
actions to be taken both internally and externally.
3.2.1 COMPETENCE OF CONTRACTOR'S QUALITY PERSONNEL
CONTRACTOR shall issue copies of the following Project documents for

COMPANY review:
 Job descriptions
 Project specific training plans
 Resumes of Quality Personnel and Qualification certificates
3.3. DATA AND DOCUMENT CONTROL
Document and data control is the formal control of all documents and data
related to the Quality process within the Scope of Work. Controlled documents
shall be identified for their development, approval, issue, revision, distribution,
maintenance, use, storage, security, obsolescence or disposal.
Documents issued by CONTRACTOR shall be controlled in accordance with

Project specific procedures that ensure the following:
 Relevant statutory and regulatory and COMPANY’ requirements are
referenced and addressed.
 Controlled distribution of internally generated and externally supplied
documents.
 Archiving, retention and retrieval of stored documents and data.
A Master Document Register (MDR) shall be developed. Identification, recording

and tracking of all controlled Project documents shall be implemented.
Nominated Document Controller for the Project shall maintain up-to-date
document registers detailing current revision, issue status and document
holders.
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Changes to controlled documents and data are subject to the same review and
approval cycle as the original issue. Obsolete and/or superseded documents shall
be removed from circulation to preclude their use.
A centralized document control center will be located in the ARKAY Main Office
at Chino Roces Avenue, Makati City.
This office will have the function of handling all Project documentation (storage
of electronic and hard copies) and manage the interface with COMPANY
document management system.
All information relevant to construction activities will be categorized as either (a)

data, or (b) construction project records. Data are results from the measurement
of some parameter of media and can include sampling and analytical results, and
other tests or measurement (e.g., survey information). Construction project
records consist of all documentation pertinent to project construction activities.
The Quality methods and procedures outlined in this QMP will be used to verify
and document that the Project is completed in accordance with plans and
specifications and codes, standards and practices referenced therein.
All data and documents garnered will be treated as detailed in the Document
and Data Control Procedure.
3.4. MATERIAL CONTROL, IDENTIFICATION AND TRACEABILITY
CONTRACTOR shall ensure that all materials purchased and free issued by
COMPANY are handled and controlled effectively, and that materials are
protected and preserved during handling, storage, packaging, transportation and
installation.
Material shall be preserved in a manner, which maintains its Quality and

condition, and minimizes health and safety risk to personnel, property and the
environment. Conformity to order requirements shall be established by, (as
appropriate) Material/Product Certification and Safety Data Sheets. Receipt
inspection at Project site will verify that transportation has not adversely
affected the materials. CONTRACTOR procedures relevant to this inspection at
receipt and traceability as identified in the MDR shall be also taken in
consideration and applied.
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CONTRACTOR and its SUBCONTRACTORs and VENDORs/SUPPLIERs shall clearly

define the methods for handling, inspection, storage, packaging, transportation
and installation of all materials relevant to the entire Project Scope of Work such
that the following is achieved:
 A system of material receiving, inspection and marking or tagging of items
that maintains traceability through normal manufacturing and following
installation processes without loss or deterioration.
 Procedures for receiving inspection are implemented.
 Items are suitably packed and stored in a manner that prevents theft, loss,
damage or deterioration.
 Methods of recording items, parts, equipment or materials on applicable
drawings during engineering design, fabrication and pipelines installation
activities by means Pipe Tracking System (PTS) to be addressed into specific
procedures.
 Adequate provision of suitably trained and qualified staff for the purposes of
material control, identification and verification activities.
 Storage, preservation and issue of materials from stores and stockyards to
fabrication or to other sites operated by CONTRACTOR / SUBCONTRACTORs.
5.1. A material identification procedure shall be implemented to ensure that all

materials, parts and components, including fabricated assemblies are suitably
identified.
5.2. Sufficient data shall be provided the degree of traceability applicable to the
material concerned.
5.3. The location and method of identification (marking) shall not adversely affect
the function or quality of the item concerned.
5.4. Prior to the final installation of material, parts and components, a check shall
be made to confirm that a valid identification has been applied.
5.5. CONTRACTOR shall establish the storage facilities on the areas allocated by
the COMPANY.
5.6. Material, equipment and fabricated assemblies provided by CONTRACTOR
shall be subject to the requirements covered under CONTRACT.
5.7. Material Handling, Storage and Preservation:
 All materials shall be handled, transported, and stored in such a way that
potential for deterioration or damage is prevented. Received materials and
components shall be stored in the original packing until such time as it is
needed. Preservation activities shall be performed as per the COMPANY’s
approved system and checklists with due attention to the
guidelines/requirements of the vendors, before, during and after
installation.
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 The local laws and international regulations shall be adhered for storing the
classified and hazardous materials. The personnel shall be trained in the
handling and storage of hazardous materials.
 Preservation of material at Offshore Facility will be done by other
Contractors.
3.4.1. CONTROL OF COMPANY SUPPLIED MATERIAL/PRODUCT
3.4.1.1. The COMPANY supplied products will be controlled upon receipt from
the COMPANY’s warehouse. Upon receipt, a receiving inspection shall
be carried out including checking of accompanying documentation
shall be checked for correctness and any deficiencies shall be
processed through the system and COMPANY shall be advised.
3.4.2. PRODUCT IDENTIFICATION AND TRACEABILITY
3.4.2.1. All materials shall be uniquely identified and inspected at appropriate

stages to ensure that they conform to requirements, have the
necessary certification where applicable and have been installed in
accordance with drawings and specifications.
3.4.2.2. Where traceability is a contractual requirement, certification shall be
as specified in the CONTRACT documents.
3.4.2.3. Unless otherwise specified, certification shall be in English.
3.4.2.4. Only original or true verified copies of certificates are acceptable.
3.5. INSPECTION AND TESTING
Inspection and testing of items and works shall be performed by authorized

personnel as detailed in the respective Inspection and Test Plan/checklist.
Product conformance will be determined by acceptance criteria laid down in the

specifications and Inspection and Test Plans.
During inspection and testing, any nonconforming product/process detected

shall be identified, document and segregated (where possible).
All manufactured/constructed items shall undergo final inspection and testing in

accordance with specified contractual requirements prior to release to the client.
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No manufactured/constructed items shall be offered to the client until all the

activities specified in the Project Quality Plan or documentation procedures and
instructions have been satisfactorily completed.
3.6. CONTROL OF SUBCONTRACTORS ACTIVITIES
The CONTRACTOR shall include appropriate quality requirements in the Scope of

Work referring to any Subcontract placed in connection with the performance of
the Work.
The CONTRACTOR shall obtain and approve SUBCONTRACTOR’s Quality Plans,

Control Procedures, Quality Control Plans / Inspection and Test Plans and any
other quality and/or QA/QC documentation, as applicable and submit them also
to the COMPANY for review/ approval as applicable.
CONTRACTOR shall apply adequate management, supervision, inspection, testing

and verification/ monitoring to ensure compliance to Project requirements by
the SUBCONTRACTOR.
Site construction/fabrication and erection/installation activities are monitored

by the Construction/Operations Manager with the assistance of the Discipline
Superintendents in order to ensure and verify:
 observance of work program and management of contracts with
SUBCONTRACTORs;
 availability of work instructions on site;
 availability of adequate monitoring and measuring equipment on site and
their correct calibration and maintenance;
 monitoring and measuring activities;
 completion activities and handover to the Client.
Quality Control Plans are defined in accordance with the Project Quality Plan and
the contract time schedule.
The plan indicates and organizes all the inspections and tests to be performed on
constructed works (or parts thereof) to verify their compliance with Project and
contract requirements.
Dedicated QC Supervisor from CONTRACTOR organization shall survey the

SUBCONTRACTOR Site activities and attend the inspections and tests as
indicated in the SUBCONTRACTOR approved Quality Control Plan.
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When Sub-CONTRACTORs QMS requirements has to be evaluated, External Audit

are carried out in line with contractual requirements
4. PROJECT QUALITY ACTIVITIES PROGRAMME

4.1. GENERAL
In this section will be described the main Project Quality activities that are
planned to be performed for the proper definition and implementation of the
Project Quality System, and these are:
 Issue, approval and distribution for implementation of the work areas Project
Quality Plans
 Definition of the Project processes Quality Objectives and KPIs
 Planning and performance of external and internal auditing activities
 Performance of the necessary inspections and tests during the fabrication /
installation
 Monitoring of the Customer satisfaction perception
 Management of non-conformances, corrective actions, improvement
/preventive actions
4.2. WORKSITE PROJECT QUALITY PLAN IMPLEMENTATION

Upon specific work areas requirement dedicated Quality Management Plans
should be issued. These documents will describe more precisely the quality plan
activities and relevant documents / procedures / plans applicable for that work
area only.
Together with the Quality Management Plan and relevant documents indicated
as references, the Work area Project Quality Plan will be distributed to the work
area personnel only for their use and implementation.
The proper distribution of the above will be done by the Document Controller
based on established Documents Distribution Matrixes.
4.3. PROJECT QUALITY OBJECTIVES AND INDICATORS

The Project Quality Statement indicates the topics that represent the macro
objectives required by the Standard.
Quality objectives are defined with respect to the following areas and monitored
in accordance with the relevant standard.
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1. Project Management
2. Engineering
3. Procurement
4. Training
5. Installation
6. Quality
7. HSE
The Project Quality Objectives shall:

 Ensure that the work is accurately planned and organized.
 Ensure that the personnel involved in the Project activities are adequately
trained and qualified, and that tasks and responsibilities have been correctly
assigned.
 Ensure that sufficient specifications, procedures, instructions and drawings
are issued for the performance of the Project activities in accordance with
the CONTRACT requirements, specifications, corresponding codes, standards,
class rules and regulations.
 Ensure, by qualified inspection, that the work is carried out to the required
level of quality.
 Demonstrate, by means of documented quality records and implementation
of Project audits on all VENDOR and SUBCONTRACTOR activities, that the
work has been carried out and inspected to the required level of quality.
 Obtain all figures and information’s that are necessary to guarantee that
continuous Improvement requirements are constantly satisfied, by mean of
audits and process monitoring.
 Satisfy CONTRACT requirements for compliance with codes and standards,
ensuring COMPANY satisfaction.
4.3.1. PROJECT QUALITY KEY PERFORMANCE INDICATORS (KPI)
The set of Objectives and KPIs will be established during the Project life,
together with all the Department Managers. They will be approved by the
Project Director and monitored during the year for verifying their
accomplishments, forecast and eventual necessary corrective/ preventive
actions to be defined. The monitoring will be done 2 times per year.
In order to assess the performance of the Project Quality Management

System and to monitor and report the continuous improvement, the
table below indicates Quality Indicators to be monitored, recorded and
reported in the Project.
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At CONTRACTOR’S organizational level, in order to ensure the necessary

Project feedback and input data for the continuous improvement of
CONTRACTOR’S overall Quality Management System, the provisions of
CONTRACTOR “Project Quality Monthly Reporting” shall be also observed
during Project development.
4.4. QUALITY TRAININGS

Within the CONTRACTOR Project framework, all Project personnel shall receive
appropriate training, in order to make all personnel aware of the relevant quality
objectives, applicable quality system and relevant tools to be used to achieve
their objectives (i.e. plans, procedures, work instructions, monitoring methods,
equipment, etc.).
Regarding the training for the special processes as well as Welding, specific
Project procedures shall be dedicated to arrange these activities and to qualify
the operators (welders) in compliance with the COMPANY’s Project
specifications/requirements.
Tool box talks will be formulated, planned and conducted.
During the tool box talks, discussion will be held to identify any potential in-
process problems that may or have occurred, as well as the technical solutions
applicable and / or implemented.
Records of training will be maintained in dedicated files.
4.5. QUALITY AUDITS PLANNING

The Project Audit Plan/ Schedule is a separate issued Project document, having
the purpose to plan the necessary audits which are necessary to be performed
during the Project life for monitoring if the Project quality requirements are
implemented and effective and eventual corrective / preventive / improvement
actions are defined and implemented where deficiencies appear. Log of the
Audits performed will also be maintained.
The applicability of this Audit plan is internal for those activities related to Arkay
scope of work and external for the subcontracted activities or major items to be
purchased.
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The planning of the audits shall consider also the contractually requirements.
The planning of quality audits is proposed by the Project Manager, reviewed and
approved by the Project Director.
The audits are carried out by qualified personnel with no direct executive
responsibility for the activities being audited. The selection of auditors and the
conduction of audits must ensure objectivity and impartiality of the process.
CONTRACTOR, in accordance with the CONTRACT requirements, shall invite the

COMPANY, to attend the audits conducted. Copies of the Audit reports, CARs
and Close-out of CARs shall be provided to COMPANY as part of the document
control system.
4.6. INSPECTION / MONITORING OF THE PRODUCT REALIZATION

In order to verify the compliance of construction and installation works with the
relevant quality requirements, inspections and tests are carried out in
accordance with the established Quality Management Plan issued by
organization performing construction based on Quality Requirements and
documents referred to therein which define:
 in-process and final inspections and tests to be documented for the various
disciplines;
 applicable reference documents (drawings, specifications, standards,
procedures);
 recording forms to be used
 presence of the various parties (SUBCONTRACTOR, CONTRACTOR, COMPANY
and external organizations) during the testing and inspections.
The test and inspection records are checked by the competent Quality personnel,
who monitor the inspection status and authorize acceptance after the
verification that inspection requirements have been met.
The Quality personnel ensure the collection and filing of the inspection records,
after checking their completeness and compliance with the Quality Management
Plan.
4.7. PROJECT QUALITY MANAGEMENT REVIEW MEETINGS
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Project Quality Program implementation shall also be monitored by means of

planned Project Quality Management Review Meetings, aimed to analyze actual
implementation status of Project Quality Management System.
In order to ensure proper and effective execution of this activity, the Project
Quality Management Review Meetings shall be organized 2 times per year.
Unscheduled meetings may also be organized if considered necessary by the

Project Management.
Typically, at the management review meeting, will participate the Project

Director, Project Manager, Quality Manager/Coordinators and Project Discipline
Heads/Leaders (procurement, Engineering, Installation, Operations, HSE, etc.).
During the review meeting the following topics shall be analyzed /discussed:
 Follow-Up on findings identified during previous meetings
 Project Quality Program documentation status
 Auditing activities status : performed Audits vs planned Audits, forthcoming
Audits, unscheduled
 Audits deemed necessary, brief presentation of Audits results highlights
 Preventive / Corrective Action Requests Status (Raised, Closed, Outstanding)
 Customer Complaints status
 Training / Induction activities status
 Non-conformances status (Internal, to SUBCONTRACTORs / VENDORs, Non
Conformities from
 Customer)
 Observations / Recommendations
 QA/QC resources status and needs
 Plan with Initiatives and Actions to be implemented, with responsibilities and
timeframe.
The Project Quality Management Review shall be formalized by the Review

report / Minute of Meeting.
4.1. The Quality Management System is reviewed regularly to ensure its

continuing suitability, adequacy and effectiveness. Reviews are conducted
by the project team in Management Review Meetings (In accordance with
the CONTRACT requirements thereof, with the present of the required
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disciplines and functions, to address whether the quality system is being

properly implemented and followed.
4.2. The management reviews shall be documented and used as part of quality
records and consist of structured and comprehensive evaluation of
performance.
4.3. The management review meetings shall be scheduled at regular intervals
(once in every four months) from the effective date of the contract.
4.8. MONITOR AND ANALYZE THE CUSTOMER SATISFACTION

The Customer Satisfaction evaluation requires the active participation of the
COMPANY.
The measure of Customer Satisfaction is one of the basic points and fundamental
elements for implementing the improvement of the Quality Management System
processes.
For this reason all the COMPANY functions are involved at the operational level
in order to meet this objective.
The use of a Customer Satisfaction Questionnaire is the method most commonly

implemented to request, measure and monitor the CS.
The Customer Complaint is a direct method for monitoring the Customer’s

perception of the level to which the organization has satisfied his requirements
and can be achieved by registering, analyzing and managing Client Complaints
and related corrective/ remedial actions undertaken in all Projects.
The results of these analyses will represent one of the input for the
CONTRACTOR’s Management Review meetings.
5. COORDINATION PROCEDURE
5.1. Internal coordination of management decisions, information, documents, etc.,
within the organization on site and Site Office and COMPANY project teams is
covered by the various sections of this QMP and associated documents.
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5.2. Coordination of CONTRACTOR and COMPANY shall be agreed during mobilization

and specified in a procedure covering details such as: protocol for standard
addressees for documents, standard form of transmittal, format, number and
addressees of standard copies of documents and data, authority for approval,
COMPANY access to computer network etc.
5.3. Coordination with subcontractors shall be agreed before award of subcontract and
shall cover details such as: addresses for documents, standard form of transmittal,
format and number and addressees of copies of documents / data, authority for
approval, etc.
5.4. Coordination with local and national authorities shall be detailed at the
mobilization stage in full consultation with COMPANY and the applicable section of
CONTRACT.
6. PROCUREMENT
6.1. PROCUREMENT PLAN
6.1.1. Contractor shall prepare a procurement plan for materials and
consumables required for the hook-up and pre-commissioning scope of
the project.
6.1.2. Vendor list of prospective Suppliers shall be prepared after taking into
consideration their Quality Systems, product standards, documented
experiences or by carrying out Supplier evaluations.
6.1.3. Quality requirements shall be clearly specified in all purchase orders or

subcontract agreements.
6.1.4. Purchasing of all permanent works materials will be carried out and all
subcontracts will be issued.
6.1.5. The “Outsourcing process” according to the requirement.
6.2. EVALUATION OF SUBCONTRACTORS AND VENDORS

6.2.1 The assessment and qualification of Subcontractors and Vendors are
carried out in accordance with the following criteria:
 Sub-Contractors/Vendors already included in the COMPANY’s
approved list.
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 Sub-Contractors/Vendors selected on previously demonstrated

experience.
 Satisfactory assessment of Sub-Contractors/ Vendors quality system.
 Experience of Vendor’s product by other companies.
7. NON-CONFORMING PRODUCT, CORRECTIVE AND PREVENTIVE ACTION

7.1. NON-CONFORMANCE SYSTEM
7.1.1 The non-conformance system is under the responsibility of the Quality
Manager.
7.1.2 The Quality Manager shall maintain a log of all non-conformances

recorded showing the description and close-out status.
7.1.3 Non-conforming material shall be clearly identified by location or marking

and shall remain identified pending a decision on disposition.
7.1.4 The Quality Manager shall carry out the trend analysis of the NCRs and
adverse trends noticed shall be subjected to corrective and preventive
actions.
7.1.5 After reviewing the records, the Quality Manager shall initiate corrective
and preventive actions, as necessary to prevent recurrence of serious
non conformities.
7.2. CORRECTIVE ACTIONS

7.2.1 The Quality Manager is responsible for initiating and monitoring
corrective and preventive actions.
7.2.2 In case of “major” non-conformities, the root cause analysis shall be

carried out and the corrective action based on the root cause shall be
exhaustively documented in the non-conformance report.
7.2.3 “Minor” non-conformities are also reported, however they require less
remedial actions, and are monitored to aid continuous quality
improvement.
7.3. PREVENTIVE ACTIONS

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7.3.1 The Quality Manager, on the basis of trend analysis, root cause of
analysis and other appropriate sources of information such as processes
and work operations that affect quality, audit results or customer
complaints, will initiate preventive actions in order to eliminate potential
causes of non-conformities and make recommendations for
improvement.
7.3.2 Additionally the Quality Manager shall make careful assessments of the
documents and information listed below to determine trends in
processes that give an opportunity for preventive action or process re-
design. A significant element of this activity is historical performance
information and lessons learned.
Input documents for analysis shall include but not be limited to:
 Management review reports
 Audit reports
 Supplier non-conformance and concession requests
 Work completion reports
 Feedback, Compliments and complaints from COMPANY
 Lessons learnt database
8. REPORTING
8.1. A Monthly Quality Report shall be prepared to demonstrate the effective
implementation of the quality management system. As a minimum, the
following shall be included:
 Listing of Non-Conformance Reports Issued, Closed and Pending.
 Listing of Quality System Audits
 Listing of all defective or rejected material received on site.
 Welding rejection rate together with a chart showing the history of the
welding rate
Site Engineer will prepare and submit to Client a Monthly Progress Report. These
reports will present summaries of the important information relating to the monthly
construction activities gathered from the various records described below. The Monthly
Progress Report will include, if necessary, any proposed or field approved modifications
and justifications to the Work, the Drawings, the Special Provisions, Technical
Specifications, or Site-Specific Health and Safety Plans or other submittals. The Monthly
Progress Report will include Contractor collected information as well as a summary of
the laboratory analytical results if so required.
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9. ATTACHMENTS
Attachment – 1 : Matrix of Responsibilities for the contractor
Attachment – 2 : List of Quality Management Procedures
Attachment – 3 : Project Organization Chart
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DOCUMENT TITLE: DOCUMENT NO.

01 APR-06-2024 ISSUED FOR REVIEW M. E. LAZO H. J. DE GUIA

4.2. WORKSITE PROJECT QUALITY PLAN IMPLEMENTATION …………………..

Specific procedures, such as quality management procedures, quality control

 Ensures that the work is accurately planned and organized.

 Identifies the organization, roles, and responsibilities of individuals who will be

It is recognized that the achievement of a satisfactory standard of Quality is the

It is firm commitment of the Project Management to maintain the above policy

This plan applies to all Work performed on the Project.

This International Standard specifies requirements for a quality management

To provide a plan that outlines the construction quality checks to be performed

The purpose of this procedure is to ensure control over creation, approval,

1.4. DEFINITION OF TERMS

COMPANY The Client or any party that entered into agreement

CONTRACTOR Arkay Energy & Industrial Corporation

CONTRACT Terms and agreement by both the COMPANY and

PROJECT Resulting from signed agreement / awarded by the

SUBCONTRACTOR Any party entered into a contract with the

VENDOR / SUPPLIER Organization to whom COMPANY / CONTRACTOR has

CAR Corrective Action Request

1.6. QUALITY PLAN’S PURPOSE, RESPONSIBILITIES AND AUTHORITY

1.6.1. PURPOSE OF THE OVERALL PROJECT QUALITY MANAGEMENT PLAN

This Quality Management Plan is a Project document detailing the Project

The Project Director, assisted by the Quality Personnel, shall be

Whenever necessary, the Quality Personnel will recommend Corrective

The Project Director is ultimately responsible for the correct

enforce the actual Quality Management Plan implementation when that

All Project personnel are responsible for the implementation of this

1.6.3. CONTROL OF PROJECT QUALITY PLAN

Changes to the approved Quality Management Plan and Work areas

It shall be the responsibility of the receivers of the Quality Management

2.2. ORGANIZATIONAL CHART

This assignment is made by the Top Management by means of a formal

The Project Director is responsible for the preparation of the Project

Responsibilities, names and job descriptions as well as reporting and

The Project Organizational Chart will be issue as a separate document and is a

Key position detailed responsibilities and interfaces are detailed in the

Resumes and Qualifications of Project key personnel shall be collected in the

The Project Quality Organization is established by the CONTRACTOR Quality

Further details concerning co-ordination, flow of information and interfaces

2.2. Management Representative. Top management shall appoint a member of the

QUALITY ASSURANCE / QUALITY CONTROL ENGINEER

The responsibilities of a QC Engineer are:

Project Administrator (PA) is in charge to support the PD to prepare the

3.1.1. The Estimation Department has performed an initial review of the

3.2. PERSONNEL COMPETENCE / HUMAN RESOURCES MANAGEMENT

CONTRACTOR recognizes that the competence of the personnel engaged in the

CONTRACTOR has developed and is maintaining a human resources system

The aim of human resources recruitment is to meet qualitative and quantitative

Selection activities adopt instruments which identify the presence of the

The immediate application of the skill assessment is the certification of the

The HR Manager defines “Individual Development Plan” and “Individual Training

The Human Resources Manager identifies the human resources to be included in

In order to streamline this process the Operating CONTRACTOR HR Manager

The Performance Evaluation is an annually process to verify the individual

3.2.1 COMPETENCE OF CONTRACTOR'S QUALITY PERSONNEL

CONTRACTOR shall issue copies of the following Project documents for

3.3. DATA AND DOCUMENT CONTROL

Documents issued by CONTRACTOR shall be controlled in accordance with

A Master Document Register (MDR) shall be developed. Identification, recording

All information relevant to construction activities will be categorized as either (a)

3.4. MATERIAL CONTROL, IDENTIFICATION AND TRACEABILITY

Material shall be preserved in a manner, which maintains its Quality and

CONTRACTOR and its SUBCONTRACTORs and VENDORs/SUPPLIERs shall clearly