Republic of the Philippines

Department of Education
Region I
SCHOOLS DIVISION OFFICE I PANGASINAN
LUYAN ELEMENTARY SCHOOL
Mapandan District

CITIZEN’S CHARTER
 CITIZEN’S CHARTER
VISION
We dream of Filipinos who passionately love their country and
whose values and competencies enable them to realize their full
potential and contribute meaningfully to building the nation.

As a learner-centered public institution, the Department of

Education continuously improves itself to better serve its stakeholders

MISSION
To protect and promote the right of every Filipino to quality,
equitable, culture-based, and complete basic education where:

Students learn in a child-friendly, gender-sensitive, safe, and

motivating environment.

Teachers facilitate learning and constantly nurture every learner

Administrators and staff, as stewards of the institution, ensure an

enabling and supportive environment for effective learning to happen

Family, community, and other stakeholders are actively engaged

and share responsibility for developing life-long learner.
 Republic of the Philippines
Department of Education
Region I
SCHOOLS DIVISION OFFICE I PANGASINAN
Lingayen
LUYAN ELEMENTARY SCHOOL
Mapandan District

(Adopted from Performance Pledge and commitment provided in CSC

Citizen’s Charter)

We, school head and faculty of Luyan Elementary School pledge to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance with service standards;
Respond to your complaint about services as soon as possible;
Value every citizen’s comments, suggestions, and needs;
Empower the public through 24/7 access to information on our policies,
programs, activities and services;

All these we pledge

Because YOU deserve no less.

Republic of the Philippines

 Department of Education
Region I
SCHOOLS DIVISION OFFICE I PANGASINAN
Lingayen
LUYAN ELEMENTARY SCHOOL
Mapandan District

PLEDGE AND COMMITMENT

We, the stakeholders of Luyan Elementary School, commit ourselves to fervently support the
programs, projects and activities of Luyan Elementary School as it strives to open wider horizon for
the achievement of quality education.

We see the cause as an opportunity to become strong and dynamic partners for a better
today and a brighter tomorrow.

Along with this intent of pouring our commitment, we pledge to extend our time, efforts,
and resources in helping Luyan Elementary School to be at their best to provide quality education for
the future of Luyan Elementary School l;earners.

We are in transpiring the dream of every Luyan ES learners into action.

May God bless us all.

SCHOOL PLANNING TEAM

ANGEL T. LALAQUIT MELODY J. JIMENEZ

SSG President PTA President

ROGER T. CASTRO JACKIE LOU E. ANDRADA

LGU Representative LES Faculty President

ROSALIE L. ROSETE BERNARDINA N. CAAGUSAN

School DRRM Coordinator School Guidance Counselor Designate

MARK ANTHONY M. ORQUIZA

Principal I
Team Leader
 FEEDBACK AND REDRESS
MECHANISM
(Based on CSC feedback and Redress Mechanism)

Please let us know we have served you by doing any of the following:

Ë Send your feedback through email:

mapandan.luyanes18@gmail.com
Or text 09279600073

Ë Talk to our office in charge of the day.

If you are not satisfied with our service your written/ verbal
complaints shall immediately be attended to at the principal’s office.

Thank you for helping us continuously improve our services.

SCHOOL FRONTLINE SERVICES

Enrolment (Kinder/Elementary)
Recruitment, Evaluation, Selection of Public Elementary Teacher-
applicants
Alternative Learning System
Continuing Education-Accreditation and Equivalency System (A and E)
Special Education
Filing of Complaints

ENROLLMENT-ELEMENTARY
Who may avail of the Service?

1. Kinder age - (must be 5 years old on or before October 31)

2. Elementary age - (6-11 years old)

Schedule of Availability of Service:

1. Kinder and Elementary: two (2) weeks before the start of the
academic school year
Requirements for Enrollee:

1. Kinder and Elementary

Report card for Grade II-VI pupils/students
Birth Certificate (original/xerox copy) for Kinder and Grade I pupils
2. Transferees
Certificate of good moral character
Forms 137 and 138
Reading ability assessment/Placement test

RECRUITMENT, EVALUATION AND SELECTION OF TEACHER

IN PUBLIC ELEMENTARY SCHOOL
Who may avail of the Service?

Applicants who have valid certificate of registration/professional license as a teacher

from a Professional Regulation Commission (PRC) seeking to be recruited as a teacher.
Qualified applicant who has a valid professional license issued by the Philippine
Regulation Commission and who meets the requirements of the school evaluation board.
Bonafide resident of the barangay municipality, city or province in the Personal Data
Sheet
List of candidates who obtained an over score of 50 points and above based on the
criteria provided in the hiring guidelines during the evaluation and screening by a School
Evaluation Board.

Fees: None

Schedule of Availability of Service

January 15 to March 15 - Filing of Application

March 16 to March 31 - Submission of list to the district office

Requirements:

1. Application letter
2. CSC Forms 212 (revised 2005) in 2 copies with at least 2x2 ID photo
3. Certified photocopy of PRC certificate of registration/license
4. Certified photocopy of ratings obtained in Licensure Examination for Teachers/
Professional Board Exam for Teachers
5. Certified copies of Transcript of records foe baccalaureate course
6. Copies of service record performance rating and school clearance for those
with teaching experience
7. Certificate of specialized trainings
RECRUITMENT, EVALUATION AND SELECTION OF TEACHER
I POSITION IN PUBLIC ELEMENTARY
How to Avail the Service?

Applicant/Client Service Provider Duration of Activity Persons In Charge

1. Submit a 1. Receive application Within 10 minutes A. Elementary School
written application Head – Chairman for
with the required and verify documents Master Teacher/Best
documents to the submitted with competency Performing Teachers
nearest elementary and authenticity Members
or secondary school
head
2. Submit the list of applicants
with their pertinent documents
to the School/District
Within 10 minutes
3. Receives the list of
applicants with the
corresponding documents

4. Review documents
submitted for completeness, Within 1 day
accuracy, authenticity and
veracity

5. Evaluate applicants on Within 1 day

Education, Teaching
Experience, LET/PBET Rating
Experiential Learning Course
and Specialized Training Skills

6. Consolidate individual
ratings and submit initial rank
list of qualified applicants to
the District Selection Within 2-3days
Committee

7. Secure Copies of RQA for

posting and information
disseminations.

Within 2 days

REPORTING OF COMPLAINTS
Schedule of availability of service:
Monday-Friday
8:00 am – 5:00 pm NO NOON BREAK

Who may Avail the Service?

Any person may report complaint against teaching and non-

teaching personnel of the Schools.