Describe open and closed questions. (Meaning, characteristics and usage, specific usage in medical interview)
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Open questions Closed questions
Is one that can be answered in details, Can be answered with “yes,” “no,” a free-form. number, or a short answer. Meaning Encourage the patients to tell a narrative or story. Can receive richer information. Can receive specific information. Using questions begin with words: Provide immediate results. Characteristic “What”, “Who”, “Where”, “When”, Often good for surveys ("Health- s “Why”, “How”, “How long”, “How history" surveys…) often”, etc. or phrases like “Tell me about…” To encourage a full, details answer about To get a specific answer from the respondents’ thoughts and feelings respondents, in a specific time. Usage regarding a topic give questioner more information to work with. Considered an efficient method To check and confirm what the gathering medical information from practitioners have just received from the patients, allowing the patient to answers of open-questions. actually describe their complaints, To specifically ask about each and every what's bothering them, what they're medical problem - asking a lot of Specific usage feeling, at the same time helps they questions - to get patients’ "yes" or "no" in medical feel more comfortable. answer. interview Develop a better understanding of the To get the specific information in case patient and their needs, get more the patient will never tell the context behind their complaints. practitioner about them if they don't To provide information that is far specifically ask about the problem. more precise and patient-specific than closed-ended questions. Dentist: Please tell me a little bit more Dentist: Have you been to a dentist when about your tooth pain. you felt pain? Patient: I have no pain in my teeth now. Patient: No. It stopped on its own. After taking a bath yesterday, there was a Dentist: Are you sure you are not in pain Example light, not so bad pain. I am afraid it would right now? be worse than this so I came to see a Patient: No dentist.
Practicing for Practice: A Handbook for Residents About to Enter Practice (Especially for Those in Internal Medicine, Family Medicine, Pediatrics and Obstetrics-Gynecology) with Emphasis on Patient Care