TOPICS FOR REVISIONS-ESP1

Unit 1 Management
1. The functions of management.
2. The roles (tasks) of a manager.
3. The differences between a manager and a leader.
Unit 2 Work and motivation
1. The importance of motivation
2. Common types of motivators
3. Theory X and Y
4. Maslow’s hierarchical needs
Unit 3. Company structure
1. Company structure
2. Potential conflicts between different departments in a company
Unit 4. Managing across cultures
1. Richard Lewis model of types of culture
2. The conflict between globalization and localization
Unit 5 Recruitment
CVs/ Resumes
Unit 8 Production
1. The process of industrial production
2. The global impact of international supply chains
Unit 9 Logistics
1. Pull and Push strategies
2. Supply chain work flow
Unit 10. Quality
1. Total Quality Management
Unit 12 Marketing
1. A product life cycle
2. Role of marketing
3. Pricing and distribution strategies
Unit 13. Advertising
1. Different kinds of sales promotions
2. Conditions to make a successful advertising campaign
Unit 14. Banking
1. Banking products and services
2. Microfinance
Unit 19. Accounting & Financial statements
Types of financial statements
Unit 23 The business cycle
1. Business cycle: Causes
2. Keynesianism and monetarism
Unit 24 Corporate social responsibility
1. Responsibilities of businesses
2. Illegal acts (non-ethics business practices)
Unit 27 International trade
1. Theory of free trade
2. Advantages and disadvantages of free trade.
3. Methods of payment