CHAPTER 1

INTRODUCTION

1.1 ABOUT THE PROJECT

The project "Data Analysis for a food ordering application" is a uniquely developed
web-based application designed for facilitating food orders. This web-based application
not only streamlines the process of ordering food but also leverages the power of data
analysis to enhance user experience and provide valuable insights for both customers and
cafe. Through data analysis, the application tailors its recommendations based on users'
past orders, preferences, and behaviour. This personalized touch enhances user satisfaction
and increases the likelihood of discovering new and exciting culinary delights.

The project comprises multiple modules, wherein both users and administrators
share the same login functionality. When a new user attempts to log in, they must first
register. During the registration process, an OTP (One-Time Password) will be sent and
verified to ensure the user's authenticity. Subsequently, essential registration details,
including name, username, password, postcode, address, and mobile number, will be
securely stored in the database. This streamlined registration procedure ensures a seamless
and secure login experience for both users and administrators, maintaining consistency
throughout the system.

Upon successful login, users are redirected to the home page, where they can
seamlessly navigate to the menu section. The menu page features a diverse range of
categories that can be easily filtered to refine choices. Once a desired item is selected,
users can effortlessly add it to their cart. The cart page allows for the convenient removal
or updating of items as needed. During the checkout process, customers are prompted to
apply a coupon for potential discounts. After the successful application of the coupon, the
system guides users through the payment phase. All relevant details are securely stored in
the database. Upon successful payment, users have the option to download an invoice for
their records. This comprehensive and user-friendly flow ensures a smooth and satisfying
experience, integrating menu selection, cart management, coupon application, payment
processing, and invoice generation seamlessly.
1.2 OBJECTIVE

The primary objective of this project is to develop a web application aimed at

minimizing the manual effort involved in order, product, payment, and service
management. This comprehensive system is designed to centralize all information
pertaining to orders, products, and customers. Within the administrative functionalities, the
admin has the authority to add categories and products, manage user details, update order
statuses, generate selling reports, and calculate employee salaries – all in accordance with
the specific requirements gathered from the cafe. The admin is also empowered to delete
and update products, add quantities, and monitor stock levels, triggering an "out of stock"
status if quantities fall below a defined limit. This dynamic system ensures efficient control
and monitoring of various aspects of the cafe's operations.

Furthermore, the application leverages the Power BI tool to analyze selling reports
and information collected from the company. The dashboard within the system maintains a
comprehensive overview, encompassing details such as sold revenue, payment status, and
more. Through the Power BI tool, the admin gains insightful visualizations, facilitating
data-driven decision-making and enhancing the cafe's operational efficiency. Overall, this
project brings a systematic and automated approach to cafe management, optimizing
processes and empowering administrators with robust tools for effective decision-making
and analysis.

1.3 PROBLEM STATEMENT

This application facilitates the process of ordering for ordinary people, making it
more accessible and user-friendly. Recognizing the inefficiencies inherent in manually
handling records, with its time-consuming nature and high susceptibility to errors, This
project endeavored to automate the process. The administrative functionalities now
empower the admin to effortlessly add products and retrieve customer data, streamlining
the entire system. Employing structured and modular techniques, along with a menu-
oriented interface, the project aimed to simplify the intricate process of the Online Food
Ordering System. The software is meticulously designed to ensure user-friendly
navigation, allowing users to interact with the application seamlessly. Furthermore, the
architecture facilitates future expansions with minimal effort.
 The goal is to provide a hassle-free experience for users while laying the
foundation for scalability and adaptability in the future. Users may encounter delays,
difficulties in accessing the application or even disruptions during transactions leading to
frustration and dissatisfaction. To address the drawbacks continuous monitoring, robust
technical support, and efforts to enhance system resilience are crucial for maintaining a
positive user experience.

1.4 PROPOSED STATEMENT

This application is designed with the aim of providing a convenient and feasible
platform for ordinary people to place orders, enhancing their overall satisfaction. Even
though the application is not is entirely exhaustive, the primary objective of this effort is to
computerize the activities of this shop, eliminating the need for manual processes that are
often time-consuming.
The records of food orders are meticulously maintained, and data analysis is
systematically performed on this information. This analytical process helps extract
valuable insights, such as customer preferences, popular menu items, and trends in
ordering behavior. By analyzing the data collected from food orders, the system aims to
enhance decision-making processes, improve service efficiency, and tailor offerings to
meet customer demands. This integration of record-keeping and data analysis contributes
to a more informed and adaptive approach in the realm of food ordering, fostering a
responsive and customer-centric service.

SUMMARY

The project encompasses a user-friendly web application with shared login

functionality for both users and administrators. New users undergo a secure registration
process with OTP verification, ensuring authenticity. Essential details are stored in the
database, fostering a streamlined and secure login experience. Upon successful login, users
navigate seamlessly to the diverse menu section, allowing for easy item selection and
addition to the cart. The cart page facilitates item management, and during checkout, users
can apply coupons for potential discounts. After successful payment, the system securely
stores relevant details, offering users the option to download an invoice for their records.
The system analysis of the project is shown in Chapter 2.