About Company

Zolo provides safe, hygienic & premium coliving spaces to students, professionals &
organizations. We are currently located in 10+ cities and growing every single day.
Designations
1. Customer Support (Voice Process)
2. Inside Sales Associate

Job Descriptions:

 Customer Support (Voice Process)

Type: Full Time

Locations: Bengaluru, Karnataka, India

CTC: Rs.300000 - Rs.400000
Description:
1. Identify customers, needs and wants, clarifying information whenever possible
2. Develop customer satisfaction goals.

3.Maintaining a positive, empathetic and professional attitude toward customers at all times.
4. Acknowledging and resolving customer complaints.
5. Communicating and coordinating with colleagues as necessary.
6.Inbound & amp Outbound Call Process
  Inside Sales Associate
Type: Full Time
Locations: Bengaluru, Karnataka, India

CTC: Rs.600000 | Fixed: Rs.600000

Description
1. Engage with potential customers, understand their requirements, and provide detailed
information about Zolo's offerings.
2. Strong phone presence and experience dialing 100-120 of calls per day. Highlight the benefits
of ZoloStays and close deals.

3. Excellent verbal and written communication skills.

4. Understand customer needs and requirements.

5. Strong listening and presentation skills.
6. Ability to multi-task, prioritize, and manage time effectively.
7. Ready to achieve targets.
8.Effectively communicate all relevant details to prospective customers, addressing inquiries
and concerns.
9.Guide customers through the pre-booking process.

10.Work towards and exceed monthly booking targets through proactive calling efforts.

Selection Process
1. Pre - Placement Talk
2. Online Test

3. HR Interview