1

UNIT

Skill
Objective
The Development of
Technology in
Aviation Industry
: Reading and Writing
: Students are able to comprehend a text about airport and airline technology
Students are able to write a paragraph that describe airport and airline

Pre-reading activity
Reading

Biometrics Airport

Robotics Translation Technology

A. Answer these questions below.

1. What is in your mind about airport technology?

2. What kinds of airport and airline technologies can you see in the pictures above?
3. Which airport or airline which has the technology above?
4. Have you ever visited an airport which has a good technology?
5. What are the advantages and disadvantages of the technologies?

English for Airport Engineering | 5

No Technologies Advantages Disadvantages
1 Biometrics

2 Robotics

3 Translation Technology

B. Read the text below carefully.

AIRPORT AND AIRLINE TECHNOLOGY

N
owadays, the aviation industry is highly dynamic and competitive. In the
globalization era, air travel is essential to the global economy. Airlines and
airports across the globe will be tasked with the challenge of identifying
the new and emerging technologies to improve the customer experience
and enhance operational efficiency both on the ground and in-flight. Biometrics,
robotics, and translation technology are the technologies that play the essential role
in reshaping air transport industry.
Biometrics has been applied in some airports in the word, such as Heathrow and
Sydney airport. Heathrow installs 36 biometric as passenger self-service in terminal
five. Passengers can have the biometric at the entrance to airline longue, so it reduces
passengers queue. They just do detecting process, going to longue, and entering the
cabin. They do not need passport for biometrics. It gives comfort to passengers in
boarding process and a good impact for airline industry.
Japan Airport Terminal has implemented robots in airport environment. These
robots are able to perform a variety of tasks, such as transporting luggage, giving
direction to passengers, and cleaning airport. Japan has the technology because the
number of productive age is not high as before. So, robots are used to help the
activity in airport.
Another technology that implements in airport is Bluetooth earphones. It supports
live translation between 40 languages and it has already used of New Zealand airline
in the airport terminal and onboard aircraft. A number of the technology companies,
including Microsoft and Facebook as well as Google invest heavily in translation
technologies. In addition, airports and aircraft can provide ideal environments for
these technologies to flourish.

6 | English for Airport Engineering

 Technology has big impact in the development of air transportation industry. It
can attract customers using air transportation and give new experience for them for
better services. In the other hands, it can reduce the expense of air transportation
industry.
Source:https://www.futuretravelexperience.com/2018/01/10-technology-trends-airlines-airports-2018/

C. Vocabulary

Match the words with the suitable definition

1 Technology (n) a. the measurement and analysis

of unique physical or behavioral
2 Reshaping (n) b. the entry process of passenger
into aircraft
3 Biometrics (n) c. to give a new form or orienta-
tion
4 characteristics (adj) d. a short-range wireless inter-
connection of mobile phones,
computers, and another elec-
tronic device
5 Bluetooth (n) e. an airplane, helicopter, or an-
other machine that capable to
flight
6 Aircraft (n) f. a short-range wireless inter-
connection of mobile phones,
computers, and another elec-
tronic device
7 Boarding (n) g. The application of scientific
knowledge for practical purpos-
es, especially in industry

D. Fill in the blank with the words in the box above.

1. New _____________ changes passenger’s experience in using air transport.

2. ____________ deliver a secure and paperless in identifying passengers in their
journey.
3. The maintenance ______ is highly regulated to ensure safe and correct
functioning during flight.
4. ______ still can be used on the aircraft with airplane mode on the iPhone.
5. Passengers must have _______ pass before entering the aircraft.

English for Airport Engineering | 7

E. STATEMENT

Do the following statements given in the text. Write TRUE (if the statement agrees with the
information) or FALSE (if the statement contradicts with the information).
1. Technology gives the worst impact for air transport industry.
2. There are 4 kinds of technologies already applied in airports and airlines.
3. Passengers must bring passport in biometrics process.
4. Robots are able to give direction to passengers on board.
5. Japan uses robots to reduce airport cost.
6. Bluetooth earphone helps passengers translating 40 languages.
7. Microsoft, Google, and Facebook invest Bluetooth technology in airport and aircraft.
8. Passengers get better experience and service by the development of technology.
A. Answer the questions based on the text.
1. What does the airline industry do to compete in globalization era?
2. Where does the passenger have biometrics?
3. What companies do invest Bluetooth technology for airline industry?
4. What are the big impacts of technology for airline industry?
5. What do you think about the development of technology in our airline industry?

F. Work in pairs and find airport codes below

No Airport Answer
1 Dubai International Aiport, UAI
2 John F, Kenedy Airport, New York, USA
3 Zurich Airport, Switzerland
4 Narita Airport, Tokyo, Japan
5 Los Angeles International Airport, USA
6 Vancouver International Airport, Canada
7 Ataturk International Airport, Istanbul, Turkey
8 London Gatwick Airport, UK
9 Beijing Capital International Aiport, China

G. Mention and Explain

Mention technologies of the airports/airline that you know then explain what
are the advantages and disadvantages.

1. Airport/airline and technology :

________________________________________________________________

8 | English for Airport Engineering

 Advantages:
______________________________________________________________________
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Disadvantages:
______________________________________________________________________
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2. Airport /airline and technology:
______________________________________________________________________
______________________________________________________________________
3. Airport /airline and technology:
______________________________________________________________________
______________________________________________________________________
Advantages:
______________________________________________________________________
______________________________________________________________________
Disadvantages:
______________________________________________________________________
______________________________________________________________________

A. GRAMMAR FOCUS Writing

SIMPLE PRESENT
He operates an airplane in Surabaya.

+ My brother watches a new movie on the aircraft.

The passenger has a ticket to Lombok. (NOT it haves or it have)

Robots replace human in the airport.

I have good news about airport technology.

He doesn’t operate an airplane in Surabaya.

-
My brother doesn’t watch a new movie on the aircraft.
The passenger doesn’t have a ticket to Lombok.

Robots don’t replace human in the airport.

I don’t have good news about airport technology.

English for Airport Engineering | 9

 Does he operate an airplane in Surabaya?
Short answers
Yes, he does (NOT Yes, he plays)

?
No, he doesn’t (NOT NO, he doesn’t operate.

Do they replace human in the airport?

Short answers
Yes, they do
No, they don’t

B. UNDERLINE AND INDICATE

Underline the subjects once and the verbs twice in each of the sentences.
Then indicate if the sentences are correct (C) or Incorrect (I).
1. There is a variety of biofuels made from ethanol for airlines.
2. Trends in technology impact all industries, travel, and aviation.
3. Every airline have black box that records conversation and sounds in cockpit.
4. Many documents focuses to the development of airline industry.
5. There are some ice on the runway.
6. Every airline have a new innovation to engage the customers.
7. Changi airport, Heathrow airport, and Hong Kong International Airport has
launched biometric system to give passengers experience.
8. Vietnam airlines have added 67 airport maps to mobile application to help
passengers breeze through the gates, lounges, and shops.
9. Passengers is able to download boarding passes, change seats, and check
flight schedules by using the airline mobile application.
10. Santos Dumont airport is one of the airport in Rio de Jeneiro.

C. WORDS AND SENTENCE

Underline the subjects once and the verbs twice in each of the sentences.
Then indicate if the sentences are correct (C) or Incorrect (I).
1. There is a variety of biofuels made from ethanol for airlines.
2. Trends in technology impact all industries, travel, and aviation.
3. Every airline have black box that records conversation and sounds in cockpit.
4. Many documents focuses to the development of airline industry.
5. There are some ice on the runway.
6. Every airline have a new innovation to engage the customers.
7. Changi airport, Heathrow airport, and Hong Kong International Airport has
launched biometric system to give passengers experience.

10 | English for Airport Engineering

8. Vietnam airlines have added 67 airport maps to mobile application to help
passengers breeze through the gates, lounges, and shops.
9. Passengers is able to download boarding passes, change seats, and check flight
schedules by using the airline mobile application.
10. Santos Dumont airport is one of the airport in Rio de Jeneiro.

D. ARRANGE THE WORD

Arrange the words into a correct sentence, then change the sentence into
NEGATIVE and INTROGATIVE.
1. imbalance/a fuel/warning/ of/ Pilots/receive.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
2. first/junction/The captain/at/brings/the aircraft/to/the/stop.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
3. are/available/some/in/word/the/airports/Biometrics.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
4. replaces/human/airport/in/Technology/airport.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
5. experience/architect/passenger’s/The/designs/airport/new/enhnce/a/to.
_______________________________________________________________________
_______________________________________________________________________
________________________________________________________________________
E. EVALUATION

Make a paragraph by using the information below and you can add information
that you know, like facilities and technologies.
Airline : Garuda Indonesia
Office : Jakarta, Indonesia
Destination : 91 destinations around the world
Class : Economy
Business
First class
Airport longue : Garuda First Longue
Emerald Sky longue
Garuda Executive Longue

English for Airport Engineering | 11

 Location : Siangapore
Open : 1 July 1981 (operational)
29 December 1981 (official)
Terminal : Five terminals
Airlines and destinations :
• Air France : Paris – Charles de Gaule
• Air New Zealand : Auckland
• Batik Air : Jakarta – Soekarno Hatta
• British Airways : London – Heathrow, Sydney
• Korean Air : Seoul - Incheon

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12 | English for Airport Engineering