NAME- SOURABH RAJBANSHI (4th SEM)

TITLE: HR Challenges in Hospitality industries

AIM: To study the causes of Attrition and retaining employees
KEY OBJECTIVES OF ATTRITION:
• Training and Development Programs: Implement robust training and
employee development Plant to enhance skill and knowledge for your
staff
• Employees wellness and proper benefits: This include employees
wellness program, promote physical, mental and emotional well being
• Employee Recognition: To acknowledge employees outstanding
performance, innovation, contribution and reward accordingly
KEY OBJECTIVE OF RETENTION:
• Improved employee morale: Retention programs foster greater
connectedness and engagement which helps morale and in turn boosts
retention
• Improve employee satisfaction and experience: Satisfied and engaged
employees often more likely to stay in an organisation with high
retention rate
• Increased Revenue: Employees with better retention rates deliver a
better customer and employee experience are more productive
BACKGROUND:
Employee attrition and employee retention are important HR metrics for
developing and managing a robust, productive workforce, especially in the
context of Great Resignation. The drive to recruit the best talent, along with
droves of long-term employees leaving in search of new opportunities, has
brought attrition and retention to the forefront.
As a result, an imbalance exists between the jobs on the market and the
candidates available. Employee attrition and retention are two concepts on the
opposite ends that address the same situation.
• To calculate the retention rae ,use this
𝑇𝑜𝑡𝑎𝑙 # 𝑜𝑓 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠−𝑇𝑜𝑡𝑎𝑙 # 𝑜𝑓 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠 𝑤ℎ𝑜 𝑙𝑒𝑓𝑡
Employee Retention Rate= x100
𝑇𝑜𝑡𝑎𝑙 # 𝑜𝑓 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠

• To calculate attrition, use this formula:

𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝑡𝑒𝑟𝑚𝑖𝑛𝑎𝑡𝑖𝑜𝑛𝑠 𝑑𝑢𝑟𝑖𝑛𝑔 𝑝𝑒𝑟𝑖𝑜𝑑
Turnover Rate =𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒𝑠 𝑎𝑡 𝑏𝑒𝑔𝑖𝑛𝑛𝑖𝑛𝑔 𝑜𝑓 𝑝𝑒𝑟𝑖𝑜𝑑
BACKGROUND OF THE ORGANIZATION:
The Leela was founded by Late Capt. C. P. Krishnan Nair, a well-travelled
businessman who envisioned a world of luxury Indian hospitality. He
established The Leela Mumbai in 1986, the first of an empire of luxury hotels
that set new global benchmarks of comfort and service with the grace and
warmth of traditional Indian hospitality. At heart, The Leela embodies the spirit
of Atithi Devo Bhava (Guest is God).
The Leela Ambience Gurugram Hotel and Residences is a luxury hotel and
residences having 412 rooms including apartments situated in close proximity
to the International Airport.In the heart of Gurugram, surrounded by some of
the city's best restaurants, shopping, and other social attractions, stands The
Leela Ambience Gurugram Hotel & Residences, a luxurious hotel providing the
best-in-class facilities. The hotel's proximity to the airport, business parks and
the capital city make it the finest choice for discerning business and leisure
travelers.
METHODOLOGY:
DATAS WILL BE COLLECTED

TIMELINE:
TIMELINE WILL BE MENTIONED