Professional Documents
Culture Documents
No re-credit on any cancellation on or after Feb 11, 2024 (7 Days from Check-in)
50% re-credit on any cancellation from Feb 03, 2024 to Feb 10, 2024
100% re-credit on any cancellation on or before Feb 02, 2024 (16 Days from Check-in)
In case of No Show (i.e., if the Member/ Guest fails to check in at the resort under the CV), there shall be no re-credit of the number of
days / points debited for the holiday and the access fee/ exchange fee/ any oth er fees, if any paid for the said booking, shall not be
refunded.
Points to Note:
Please check the latest guidelines, orders from the respective state governments/ authorities before your travel.Please check the
latest guidelines/ orders from the respective state governments/ authorities before your travel. . Non AC rooms. Rafting is
seasonal. Pool usage will be permitted only to those who completed the double dose vaccination and Children below 18yrs not
allowed. Pool usage will be permitted only with appropriate swim wear. Enjoy 25% discount on Food and Soft Beverages. All house
rules mentioned in the confirmation voucher apply.Room allocation is at the sole discretion of the resort and based on availability.
Name change is not possible once CV is generated and Person travelling mentioned on CV has to be present for the entire
duration at the resort post check-in.According to government regulations, a valid Photo ID is mandatory to be carried by every
person above the age of 18 staying at the resort/hotel. The identification proofs accepted are Driving License, Voters Card,
Passport, Ration Card & Aadhaar Card. Without valid ID the member/guest will not be allowed to check in. Note- PAN Cards will not
be accepted as a valid ID card, For children below 18 years school identity card or Aadhaar card is compulsory. RCV Redeemable
Value 0 RCV Number - 0
House Rules
1. Please note that the check-in is 14:00 hours & check-out is 10:00 hours.
2. Please inform us in advance if you are checking in late. We’ll be able to hold your reservation until 18:00 hours only.
3. PAN card is required for all transactions which exceed INR 49,999 towards your resort expenses.
4. We request you to provide valid government original id proof for Indian citizens and produce a valid passport & VISA at the time of
arrival in case of Foreign nationals.
5. Prior to the holiday date mentioned in the confirmation voucher, if any amount is overdue in the membership, Club Mahindra
reserves the right to cancel the confirmed booking or deny check-in without prior intimation.
6. Pets are not allowed at the resort.
7. Taxes will be levied as applicable.
8. Resort house rules and terms & conditions are applicable for the entire duration of stay.
9. All other terms & conditions as per the Membership Rules are applicable.
10. According to government regulations, a valid Photo ID is mandatory to be carried by every person above the age of 18 staying at
the resort/hotel.
11. The identification proofs accepted are Driving License, Voters Card, Passport, Ration Card & Aadhaar Card. Foreign nationals are
required to present their Passport, valid Visa, and PIO card.
12. Without a valid ID, the member/guest will not be allowed to check-in.
13. PAN Card will not be accepted as a valid ID. For children below 18 years, a school identity card or Aadhaar card is compulsory.
Please check the applicable government guidelines before you start your travel for holiday.
Good to Know
Additional Information
Contactless facilities:
Kindly Pre check-in between 3 days and 24 hours prior to the check-in date.
Check-out by paying your bill online.
Browse our restaurant menus and place orders through your mobile.
Applicable government taxes and surcharges will be charged extra on the appliable charges.
Member shall be solely responsible to clear all the payments in respect of the charges for food, facilities and amenities utilized at
the Resort before check-out.
Feedback:
Post your holiday you will receive an SMS and an email for your feedback on your holiday experience.We would like to hear from you!
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mobile app or login to website a look at how you can earn Trip Coins. while checking in.
MHRIL will use your information including sensitive personal data for administration, research and marketing purposes under
confidentiality and will implement the appropriate administrative and security safeguards for the protection of your p ersonal data. MHRIL
may need to disclose your information to a group company or third-party service/product providers for these purposes within or outside
the country in which MHRIL is established under conditions of confidentiality. The guest hereby give s voluntary consent to collect,
process, retain, use and share his/her personal data (including the personal data of the co-occupants) in order to book a room, register
and stay in the Resort, as well as for use after the guest's departure for the purpos es of conducting marketing, research and sending
promotional offers and information messages by MHRIL. The Member/ guest has read the MHRIL’s Privacy Policy which forms part of these
terms and conditions and the Member/ guest is fully aware that by accept ing these terms and conditions, the Member/ Guest expressly
accepts the provisions of the Privacy Policy.
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