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Provide the most efficient path to

successful airline pilot careers.

1. Safety-Focused Decisions
We respect that flight training carries risks that can not be eliminated
but may be mitigated through the decisions we make.

HOW TO EXPRESS IT Make decisions that...


• Minimize exposure to risk and enhance safety.
• Support the safe well-being of others.
• Follow established policies and operating procedures.
• Protect resources from carelessness and undue harm.
• Show responsibility and do not take shortcuts.
• Consistently model and teach this core value to the professional pilots
we develop.
RESULT An industry-leading safety culture where inherent and
unnecessary risk is mitigated through smart conscientious decisions.

2. Consistent Professionalism
We consistently exhibit and instill in others an attitude of professionalism
through our demeanor and actions.

HOW TO EXPRESS IT Be professional and consistently...


• Self-assess fitness to perform duties and self-regulate activity.
• Adhere to policies, procedures, and regulations.
• Demand accountability of each other in meeting commitments.
• Show respect, be patient, and maintain composure.
• Have empathy and compassion – never take it personally, but remember
that it is very personal to the other person.
• Act, converse, and dress in a manner appropriate to an environment
training professional airline pilots.
• Consistently model and teach this core value to the professional pilots we
develop.
RESULT A training environment where professionalism is consistently executed
to the greatest extent and proudly visible.

3. Integrity with Students’ Investment


We have integrity with the financial investment made by our students and let this
value guide sustainable decisions that also act in the student’s best interest.

HOW TO EXPRESS IT Act with integrity and…


• Deliver what we promised.
• Make decisions that are sustainable in the long run.
• Do the right thing, even when no one is looking and you may not receive
credit for it.
• Minimize expense for students who are not suited to our program by
discontinuing training sooner rather than later.
• Do not use a student’s funds and flight time for something that will not deliver
the certificates and career path they seek.
• Take actions that preserve the trust of our students.
• Consistently model this core value to the professional pilots we develop.
RESULT An established reputation of integrity, where customers place trust in our
consistency to deliver on our promises and act in their best interest.

Revised 2018-11-08

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