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Assessment coversheet
Assessment 2 Student logbook S | NS
Completed Observations Checklist
Final Assessment Result for this unit: COMPETENT NOT YET COMPETENT
(Assessor to tick the appropriate box)
If Not Yet Competent (please provide reason): -
International students: All completed student assessment items for this unit of competency will be securely retained by RTO
for a period of six months from the date on which the judgment of competence is made
Local students: RTO will securely retain all completed student assessment items for this unit of competency for a period of
two years from the date on which the judgment of competence is made
SITXINV008
Control stocks
Assessment Tool
Assessment Tasks
Unit Assessment Task 2 Student logbook
Student Use
Student ID No NTCA 230137
Assessor Feedback:
Student Submission Receipt: Your submission has been received. Please keep a copy of this record.
review the advice to students regarding answering knowledge questions in the Hospitality Works Student User
Guide
comply with the due date for assessment which your assessor will provide
i Assessment information
Information about how you should complete this assessment can be found in Appendix A of the
Hospitality Works Student User Guide. Refer to the appendix for information on:
Note: You must complete and submit an assessment cover sheet with your work. A template is
provided in Appendix B of the Student User Guide. However, if your RTO has provided you with
an assessment cover sheet, please ensure that you use that.
Questions
Provide answers to all of the questions below.
A technique for storing and rotating food is called first in, first out (FIFO). The food that has been in storage
the longest ("first in") should be the next food utilised ("first out") in a FIFO system. This technique assists
households and restaurants in organising their food storage and in using food before it spoils
2. Explain how regular inventory checks can support rock rotation and replenishment.
Stock rotation is a way of minimizing potential stock loss due to expiration. When rotating stock be sure
to use the FIFO rule, and also verify expiration on all products. In some cases, you may receive a
shorter dated product then the one on the shelf. How does this happen? Sometimes the wholesaler has
made an error on FIFO, or may be trying to push their product out to you so they don’t encounter the
loss. Sometimes short items are sold to buyers at a lower cost so that the buyer can maximize profits and
the seller can minimize loss. If a stock item is nearing its sell-by date, stock may be reduced. Its price is
lowered in order to be more appealing to customers. Reduced stock is usually included in the rotation of
stock, and is therefore moved to the front of the shelf ahead of any unreduced stock. In most cases you
may consider not replenishing this item, removing it from your inventory and removing the order
sticker, or changing your reorder point on your POS. Be sure to check with your wholesaler on the
return policy and capitalize on the benefits of returning versus discounting, or how much to discount
based on how much you will get just returning it
3. Describe the product life cycle (PLC) and cover the four stages in your answer.
A product's life cycle is the period of time between its initial consumer introduction and its eventual removal
from the market. It is often divided into four stages: introduction, growth, maturity, and decline.
Items that move slowly are those that have a low turnover rate and are kept in the warehouse for a lengthy
time. The reason why slow-moving products are stored or take up a lot of room is because they sell slowly.
This problem can be brought on by a number of things, including inaccurate sales projections, a slowing
market, aggressive rival promotions, or even your procurement team's desire to acquire more products
in order to reduce per-unit costs.
6. List two ways that you can check for slow-moving items.
7. Segregation of food items and non-food items reduces the risk of contamination. List three strategies
you can apply to ensure these items remain segregated.
A bin for wet waste like leftover food, vegetable or fruit peels, tea bags, etc.
Dry waste should be further divided into plastic, metal, glass and paper.
Electronic waste like CDs, pen drives, bulbs, tube-lights, computer systems, electric cables,
keyboards, batteries, motherboards etc.
a) Ledger inventory system: A physical or digital record called an inventory ledger keeps track of
inventory transactions. All transactions recorded in this ledger should add up to the same amount as
the relevant account's total in the general ledger.
b) Integrated point-of-sale system: An integrated POS links the software and hardware used by your
company to handle payments, such as a credit card reader and inventory management systems. Your
payment system may become more effective and linked thanks to this connection.
9. List the key procedures involved in ordering stock. Briefly explain what happens at each stage.
Order processing, a crucial component of order fulfilment, is the workflow that guarantees client orders are
accurately processed and delivered to the appropriate location. Order processing may be carried out by a
single person or small group, depending on the size of a company's activities, or it may take place at a
distribution centre or warehouse where pickers, sorters, and packers collaborate to execute orders.
Order placement: When a consumer places an order, the company normally sends the order's
data, such as the goods, quantities, shipping information, and delivery addresses, to an order
management system. Based on the delivery address and item availability, the OMS will
automatically choose the best warehouse location to ship from if the business has several
fulfilment centres or warehouse locations. Both delivery costs and travel times are lowered as a
result.
Document: SITXINV008 - Student Assessment | Version: 1.1 | Page 8 of 22
Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au
RTO#6527 | CRICOS#03399C
Picking inventory: The act of removing a certain number of products from stock in order to fill
client orders. Because it directly affects the efficiency of the whole order processing workflow,
order picking must be a tightly regulated procedure. The faster orders are correctly chosen, the
faster they may be packed and sent.
Sorting: During this step, selected things are divided into groups based on where they will be
used. For instance, each item must be sorted into its proper order before it can be packaged and
dispatched if zone or batch picking techniques are utilised.
Packing: The act of placing products into suitable shipping boxes in a protected manner. Along
with weighing the parcels and labelling them with the recipients' addresses and any relevant
delivery instructions, packing also include packaging.
10. List two ways that an order for stock may be made.
Market orders and limit orders are the two primary forms of orders that investors can use to purchase or
sell stocks. Market orders frequently execute instantly at the current market price. Limit orders won't go
into effect until the market price reaches the investor's desired price.
11. List four pieces of information you would expect to see in a loss/wastage log or report.
If you have a scale, the best option is to place the food in an empty bus tub and weigh the waste.
Record its weight in the logbook (including the weight of the bus tub). Later, a manager can
subtract the known tare weight of the bus tub.
If you do not have a scale, record the number of portions leftover or the volume (1/2 a pot, 2
gallons, etc.)
Chefs and Managers should review yesterday’s waste logbook at the beginning of the following
day’s shift.
The top 5 waste items should be discussed with the kitchen team at a pre-shift meeting. Ask the
team for ideas to reduce those items.
12. Why is it important to ensure that loss and wastage of items is reflected in the inventory system?
Increases profitability and makes sure you can complete open or incoming orders. Additionally,
inventory management saves money. Understanding stock trends can help you better utilise the stock
you already have by allowing you to know how much and where you have it in stock.
13. Outline three procedures that can be used to reduce the risk of loss and wastage.
Document: SITXINV008 - Student Assessment | Version: 1.1 | Page 9 of 22
Level 11, 190 Queen St, Melbourne, 3000
Tel: 03 9606 0032 | Web: www.ntca.edu.au
RTO#6527 | CRICOS#03399C
Count things up. Before you go shopping, take stock of what you already have in your pantry,
refrigerator, and freezer to avoid overspending.
A stock report has two main advantages: it can track crucial levels and provide replenishment
notifications in addition to that.
Report breaks out the individual sales invoices for each of your customers so you can discover which
clients are purchasing specific stock items.
16. List three types of information you would find in a supplier agreement.
Offer
Acceptance
Consideration
Stock valuation is a technique for figuring out a stock's intrinsic value, or theoretical worth. The
significance of stock valuation arises from the possibility that a stock's intrinsic value may differ from
its market price.
18. List two procedures that are appropriate to monitoring and maintaining stock reorder cycles
Reorder cycles, often known as cyclical reviews, include ordering at set, predictable intervals. A
technique for inventory control may be built using different arrangements of these systems. For
instance, cyclical stock reviews rather than ongoing ones might be required for a pure two-bin system.
19. List two types of stock control systems used and their functions and features.
20. Choose three items relevant to the area of hospitality you are studying and explain how you would
monitor them for quality.
Food and beverages, lodging, recreation, travel and tourism, and meetings and events
21. List two pieces of documentation that may be referred to during the delivery of stock.
Delivery documents generally provide the delivery instructions for an order or trip and specify the
products and quantities to deliver.
It is appropriate procedure to check the package for visible damage before confirming that the contents
match the packing list and signing and dating the packing list as confirmation of delivery. To guarantee
correctness, the products should then be tallied and compared to the purchase order.
23. List two stock security systems that a hospitality business may have in place to reduce risk of theft?
24. Briefly the purpose of barcodes and scanners, as well as how they are used as part of stock control.
Product data is gathered via barcode scanners and then added to the customer's order total. Barcode
scanners are used in supply chain applications by inventory management systems to monitor items from
the moment they are received in the warehouse until they are sent out.
25. Outline the procedures involved in planning and running a stock take.
Decide how frequently to take stock. There is no getting around the reality that taking a stock
takes time and effort.
26. Explain how you can use the reports generated from a stock take to help with stock control in future.
27. Explain why correct ventilation, temperature control and humidity control can protect stock from
damage and spoilage.
Storage area should be completely free of sunlight, kept a cool temperature consistently, and have
exposure to minimal humidity levels. In fact, humidity levels should not exceed 50-55% in order to
keep food safe long term. The idea temperature range for dry storage is between 50 to 70 degrees
Fahrenheit.
28. Explain how you can protect stock from damage by treating for vermin infestation.
Dispose of food scraps promptly and clean food preparation areas thoroughly.
Inspect living and working areas for potential rodent entrances and block
them where possible with concrete, hard setting filler, steel wool or heavy gauge sheet metal.
Ensure rubbish bins have tight-fitting lids and are regularly emptied.
Keep stacked materials such as wood and bricks at least 30cm above the ground to minimise hiding /
nesting / thoroughfare of rats and mice.
Regularly clean out sheds, storage areas and dispose of unwanted items.
Remove unwanted undergrowth – cut back grass, trees, bushes, and creepers which may provide
cover or access to the roof.
Dispose of fallen fruit, seed and waste from aviaries and chicken pens and pet faeces.
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Student Use
Student ID No
Student Name
Unit Code SITXINV008
Assessor Feedback:
Student Submission Receipt: Your submission has been received. Please keep a copy of this record.
identify when assistance is required in the above communication and seek help using the
appropriate channels.
Instructions for how you will complete these requirements are included below.
Activities
Complete the following activities.
Successful completion of this unit requires that you complete the stock control tasks
listed above. It is important that you provide evidence that you have successfully
completed each task. We have provided a Student Logbook to help you.
Below is a guide to the skills and knowledge you must demonstrate when you are
completing each component of the task. We have provided a number of documents
to assist you and you will find these in your Student Logbook.
correctly using stock control systems and equipment to manage all stock
control and ordering procedures
regularly monitoring and maintaining stock levels to ensure they meet the
organisation's stock control requirements
monitoring delivery of stock to make sure that agreed deadlines are met
Complete a Journal. The Journal helps you to record the stock control work
you did. It also provides you with an opportunity to think about the processes
you undertook – what went well, what you would do differently next time and
so on. It also helps you to provide evidence for your assessment as each
Journal template will indicate evidence to be submitted. Each Journal template
is linked to the steps in this task.
Read through this assessment and your Student Logbook before you get
started and make sure you understand what you need to do. If you are unsure,
speak to your assessor and/or supervisor.
Stay in touch with your assessor. Ask questions, raise issues, check in,
communicate.
Most importantly, ask for help if you are having trouble!
Over a period of time, you will need to maintain the levels of at least six different
stock items. You will need to use stock control systems, equipment and devices to
identify losses that were avoidable and work out why the losses occurred
If you are completing this task in the RTO’s simulated hospitality environment, your
assessor will provide you with information about the stock items you will be
controlling and scenarios that you will need to respond to.
If you are completing this task in a real workplace, you will be completing these
tasks in response to the usual day-to-day operations of your workplace.
The Journal/s that you will find in the Student Logbook have been provided to help
you.
Complete a Journal for each time you control an item of stock as part of your
assessment for this unit. Don’t forget to ask your supervisor/assessor to complete
the endorsement each time that you complete a Journal.
You will need to demonstrate that you can process orders for stock by following
policies and procedures. The stock being ordered must be the ones you were
monitoring as part of the previous step. You will need to:
check stock levels and determine what needs to be ordered, when and the
quantities/amounts and any other specifics
check and record incoming stock against purchase and supplier agreements
Complete a Journal for each time you order stock as part of your assessment for
this unit. Don’t forget to ask your supervisor/assessor to complete the endorsement
each time that you complete a Journal.
4. Follow up orders.
This part requires that you demonstrate that you can control the delivery and
storage of stock. This will relate to the stock you ordered during the step above.
You will need to follow procedures and:
deal with any issues related to the delivery and supply of stock
Complete a Journal for each time you receive a delivery of stock as part of your
assessment for this unit. Don’t forget to ask your supervisor/assessor to complete
the endorsement each time that you complete a Journal.
This part requires that you organise and administer a stocktake. This will involve
the stock items you have been assessed controlling over the duration of your
assessment.
You will need to have a small team to supervise during the stocktake.
Your assessor will organise this if you are completing this task in your RTO’s
hospitality environment.
Note:
If you are doing this task in your own workplace and cannot participate in a
stocktake, your assessor will make arrangements for this to be completed in a
simulated environment. Alternatively, you may be able to simulate one in your
workplace with permission of your supervisor. If you have any concerns about this
part of the assessment, contact your assessor immediately.
You will need to:
Complete a Journal for each time you receive a delivery of stock as part of your
assessment for this unit. Don’t forget to ask your supervisor/assessor to complete
the endorsement each time that you complete a Journal.
Finalise your Student Logbook. Ensure all documents are clear and complete. It
should include the following completed documents.
kitchens and venues, then please have each supervisor you work under
complete a supervisor declaration).
Send or submit the completed Student Logbook to your assessor.
Observation 1