SYBCOM COMMERCE PAPER IV SEM: IV

DURATION: 3 HOURS MARKS : 100

NOTE 1. ALL QUESTION ARE COMPULSORY.

2. FIGURE TO THE RIGHT INDICATE MAXIMUM MARKS.

Q1. OBJECTIVE QUESTION:

A. CHOOSE THE CORRECT ANSWER FROM THE OPTIONS GIVEN BELOW

(ANY 10) 10 MARKS.

1. …………refers to internal arrangements of machines, equipment in an orderly

manner to facilitate smooth production activity.
(plant location, plant layout, product design, plant process)

2. ……….is useful quality control step of production planning and control.

(routing, follow-up, scheduling, lead time )

3. …………is balance between al factors of production that gives maximum output for the
minimum input.
(production, productivity, technology, process )

4. …………..control is concerned with the end result of quality.

(inventory, material, quality, quantity)

5. The international organization for standardization is located in…….

(Switzerland, Scotland, England, Russia )

6. External failure cost results in customer……

(satisfaction, dissatisfaction, delight, Enlightment )

7. ………….is an example of unorganized money market.

(RBI, commercial banks, indigenous bank, Rural bank )

8. Capital market deals with……….… term

funds. (long, medium, short, Mid term )

9. SEBI protects the interests of……….

(investors, borrowers, speculators, Speculative )

10. A Self Help Group is an association of……….people.

(poor, rich, both ,middle )
 11. ……….…is India’s first
mutual fund. (UTL, GIC, LIC,
IRDA)

12. ……..…are traded in commodities market.

(Bonds, Equity shares, metals,
Commodities)

13. ………Is a process of deciding the path of work and the sequence of operation?
(a) Routing
(b) Scheduling
(c) Follow-up
(d) Dispatching

14. ………...measures helps to improve the productivity.

(a) Value engineering
(b) Training
(c) Quality circles
(d) All of these

15. ………... is a process of maintaining and monitoring the size of inventory at

appropriate level.
(a) Quality control
(b) Inventory control
(c) Financial control
(d) Production control

16. ….…..is the father of Quality Circle.

(a) Henri fayol
(b) Philip Kotler
(c) Dr. Ishika kaoru
(d) Masaaki imai
 17. ISO stands for…….... organization for standardization.
(a) Indian
(b) Internal
(c) International
(d) Innovative

18. The concept of Total Quality Management was introduced in………...

(a) America
(b) Japan
(c) China
(d) Germany

19. ………market facilitates trading in securities on the stock exchanges.

(a) Primary market
(b) Secondary market
(c) Tertiary market
(d) Money market

20. ……… rating agencies provide rating to the issues of debt securities.
(a) National
(b) International
(c) Debit
(d) Credit

21. ……. is a link between the inventors of securities and Depository.

(a) Depository participants
(b) SEBI
(c) Stock exchange
(d) RBI

22. Section........…….offers tax rebate to investors in mutual funds.

(a) 88
(b) 80C
(c) (c) 100
(d) (d) 90
23. ……investors are often retired entrepreneurs or executives who want to make use of
their experience and mentor the next generation.
(a) Traditional investors
(b) Foreign investors
(c) Angel investors
(d) Peer investors

24. The concept of Micro-finance was first introduced by Mr…..….

(a) Muhammad Younus
(b) Ratan Tata
(c) Bhavish Aggarwal
(d) Mukesh Ambani

B. State whether the following statement are true or False (Any 10) 10 marks.

1. PERT and CPM are important techniques for improving productivity.

2. Batch production is a form of continuous production system.
3. Improper material handling minimizes the wastages in production planning
and control.
4. The term internal customers means employees’ of the organization.
5. The Japanese term Kaizen stands for change for good.
6. Failure mode and Effects Analysis (FEMA) is an element of six sigma Approach.
7. IPOs are not regulated by SEBI.
8. Commercial Papers are essentially unsecured debt instruments.
9. NSDL is the largest depository in India.
10. Hedging is done to reduce the risk in financial markets.
11. Incubators are one of the sources for funding start-ups.
12. Off-shore mutual funds attract domestic capital.
13. Dispatching refers to deciding the start time and completion time of each and
every activity.
14. Productivity is the ratio of output to input.
15. Inventory includes stock of raw material only.
16. TQM believes in producing defect free goods.
17. Quality Circle is formed voluntarily by employees of a particular work area.
18. SERQUAL Model is known as Gap Model.
19. Stock brokers need not register with SEBI.
20. If the issue is fully subscribed there is no liability for the underwriter.
21. In India Bull speculators are known as Tejiwala.
22. There is no difference between speculators and arbitrators.
23. Index scheme attempts to replicate the performance of a particular index such as
the BSE Sensex.
24. SHG encourages its members to save a part of their income on regular basis.
Q2. Answer the following Question: (Any two) 15 marks

(a) Discuss the objective of production of management.

(b) Explain the types of production system.
(c) What is inventory management? Explain its objective.
(d) Discuss the scope or function of production management.
(e) What is productivity? Discuss the factor influencing productivity
(f) Discuss the technique of inventory control

Q3. Answer the following Question: (Any two) 15 marks

(a) What is quality management? Explain its dimension

(b) What is kaizen? Discuss its process
(c) What is six sigma? Explain its characteristics.
(d) What are the different types of cost of quality?
(e) What is TQM? Discuss its importance
(f) Explain the important of services quality management
Q4. Answer the following Question: (Any two) 15 marks
(a) Explain the structure of money market.
(b) Explain the functions of SEBI
(c) Give the importance of Depository system.
(d) Explain in brief capital market
(e) What are function of stock exchange?
(f) Explain the types of speculators in stock market.

Q5. Answer the following Question: (Any two) 15 marks

(a) Discuss the advantage and disadvantage of mutual funds
(b) What are the different categories of commodities market?
(c) What are the participants in Derivative market?
(d) Discuss the types of mutual funds
(e) Explain the participants in Derivative market.
(f) Explain various sources of funding for start – up venture

Q6. Write short note on: (Any four) 20 marks

(a) Scientific inventory control system

(b) Features of quality circle
(c) IPO procedure
(d) Role of Self Help Group
(e) Steps in production planning control
(f) ISO certification
(g) Write note on CRISIL and CARE
(h) SIP