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VISION 2028: Highly Effective & Efficient Financial Services,
A World-
class Armed Capable and Responsive AFP Finance Center
Forces,
Source of
National Ensure
Guarantee On-time Facilitate Effective
Pride
Disbursement of Collection Reliability of
Core Approach
FUNCTION/
MISSION: Foster Efficient and
Maintain Reconciled
Accommodating Frontline
To provide Receivable Accounts
Financial Services
Services to
General
Headquarters,
Armed Forces of
the Philippines,
Unified
Capability
Commands,
Ensure Enhance
AFP Wide Shift Hard
Support and Responsiveness Improve Reliability and
Copy to Effectiveness
Separate Units, of Financial Competence
Key Budgetary Electronic of Mobility &
Policies and of Personnel
Units, Technical Records Systems IT Assets
and
Administrative
Service and AFP
Pensioners.
CORE
VALUES: Policies
Honor
Service Expedite Effective Use of Resources
Patriotism
Protector of
the People Build Character of Excellence among Personnel
and the State
Letter of Refund
Processing, Bonding & Collection Requirements for Special Disbursing Officer (SDO)
3 None
Branch (PBC)
Processing of Application/ Confirmation of Special Disbursing
Officer (SDO)
Report of Changes of TAS & CE
Finance Management Information
4 None Pension Gains & Losses, Incorporation and Adjustment of
System Branch (FMIS)
Monthly Pension
Validation of Special Power of Attorney (F2)
5 Intel & Security Branch (F2) None Locally Executed Special Power of Attorney (SPA)
1|P age
2|P age
APPLICANT / DURATION FORM
Step SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
CLIENT
Marietta Castro
SG8-Admin Asst. II
Received DV’s of Monthly Pension from AFP 2 mins Maribel Lafuente
1
MFO SG6-Admin Aide
VI
Local: 6218
Naidette Lasaleta
Prepares and Print out the Hard Copy of SG8-Admin Asst. II
2 mins
2 LDDAP-ADA for Regular / Supplementary Marcelito Quintos
AFP Pensioners
Pension whose Option is LBP SG7-Admin Asst. I
and Beneficiaries
Local 6258
Prepares and Print out checks and ACIC for Naidette Lasaleta
5 mins
3 Regular / Supplementary Pension whose SG8-Admin Asst. II
option is another bank (UCPB/PVB/DBP)
C, DRB (initial)
C, ACA (signature)
Routinely Procedures for Approval / signature 15-30 C, AFPFC
4
of LDDAP-ADA, Check and ACIC mins (signature)
C, AFPPGMC
(signature)
YES
Prepares and Print out the Hard
Submit DVs of
If Copy of LDDAP-ADA for Regular
monthly pension
LBP / Supplementary Pension
NO
3|P age
APPLICANT / DURATION OF FORM
Step SERVICE PROVIDER ACTIVITY PERSON IN CHARGE
CLIENT
Marcelito Quintos
Received disbursement vouchers (DVs) of 2 mins SG7-Admin Asst I
1 DV
36MLS from AFP MFO. Girlie Felipe
SG8-Admin Asst II
Aida Gonzalo
SG14-FINCE II DBM
Review entries in the DVs from the DBM 10 mins Joe Diaz List
2
Listing. SG11-Admin Asst of
V DVs
Local 6258
AFP Retirees
Marcelito Quintos
SG7-Admin Asst. I
Prepare and print copy of LDDAP-ADA and 3 mins
3 Naidette Lasaleta
FINDES
SG8-Admin Asst. II
Local 6258
1 day C, DRB (initial)
(depends C, ACA (signature)
Routinely Procedures for approval / signature on the C, AFPFC
4
of LDDAP-ADA & FINDES availability (signature)
of C, AFPPGMC
signatory) (signature)
Submit to
signatories
4|P age
APPLICANT / DURATION OF PERSON IN FORM
Step SERVICE PROVIDER ACTIVITY
CLIENT CHARGE
Naidette Lasaleta
SG8-Admin Asst. DVs w/
Received disbursement (Commutation of 2 mins
1 II supporting
Leave Balance)
Girlie Felipe documents
SG8-Admin Asst II
Aida Gonzalo
SG14-FINCE II
Review the Entries in the disbursement 2 mins/DV Joe Diaz
2 -
voucher (DBM List) SG11-Admin Asst
V
Local 6258
AFP MIL (TAS)
C, DRB (initial)
Personnel and 1 day
C, ACA
GHQ Civilian (depends
(signature)
Personnel Routinely Procedures for approval / on the
3 C, AFPFC
signature of LDDAP-ADA and FINDES availability
(signature)
of
C, AFPPGMC
signatory) LDDAP-
(signature)
ADA,
Naidette Lasaleta
FINDES
SG8-Admin Asst.
Photocopy / segregation of approved / and CD
4 30 mins II
signed LDDAP-ADA and FINDES
Girlie Felipe
SG8-Admin Asst II
TSg Dionisio
Transmittal to Land Bank of the
5 30 mins Moses Malana
Philippines (LBP)
Rem NCO/6258
Naidette Lasaleta
LDDAP-
SG8-Admin Asst.
Photocopy / Segregation of Approved / ADA,
6 30 mins II
signed LDDAP-ADA, ACIC with Diskette FINDES
Girlie Felipe
and CD
SG8-Admin Asst II
TSg Dionisio
7 Transmittal to LBP 30 mins Moses Malana
Rem NCO/6258
Photocopy signed
Submit to LBP Create transmittal
documents
5|P age
APPLICANT / DURATION PERSON IN FORM
Step SERVICE PROVIDER OF ACTIVITY
CLIENT CHARGE
Issuance (Closed / Invalid, not pension Issued AFP
Fely Fernando
1 account, resume, transfer of pension, 2 mins Pensioners
SG-6-AAVI
posthumous) ID / Letter
2 Verification thru database 2 mins Linlie Togle Request
AFP Pensioners
SG6-AAVI
and
Maribel Lafuente
Beneficiaries LOI. AFP
SG6-Admin Aide
Approval / Signature 2 mins ID, Waiver
3 VI
of rights
Local 6218
C, DRB
(signature)
6|P age
APPLICANT / DURATION OF PERSON IN FORM
Step SERVICE PROVIDER ACTIVITY
CLIENT CHARGE
Payment of PYC / Replacement of 2 mins Marcelito
1
Cancelled Checks Quintos SG7- Individual
Admin Asst. I DV from
Prepares and Print Out the Hard Copy of 2 mins Naidette Lasaleta AFP PGMC
2
LDDAP-ADA and FINDES SG8-Admin Asst.
II
C, DRB (initial)
1 day
C, ACA
(depends
(signature)
Routinely Procedures for approval / on the
3 C, AFPFC
AFP Pensioners signature of LDDAP-ADA and FINDES availability
(signature)
and Beneficiary of LDDAP-
C, AFPPGMC
signatory) ADA,
(signature)
FINDES
Marcelito
and CD
Quintos SG7-
Photocopy / segregation of approved / Admin Asst. I
4 30 mins
signed LDDAP-ADA and FINDES Naidette Lasaleta
SG8-Admin Asst.
II
TSg Dionisio
Transmittal to Land Bank of the
5 30 mins Moses Malana
Philippines (LBP)
Rem NCO/6258
Submit to LBP
7|P age
APPLICANT / DURATION OF FORM
Step SERVICE PROVIDER ACTIVITY PERSON IN CHARGE
CLIENT
Evelinda Cabacungan
Remittance
1 Payment of Remittances (Retired) 2 mins SG7-Admin Asst
DV w/
Local 6258
Payroll
Prepares and Print Out the Hard Naidette Lasaleta SG8-
2 2 mins/DV
Copy of LDDAP-ADA and FINDES Admin Asst. II
C, DRB (initial)
1 day (depends
Routinely Procedures for approval C, ACA (signature)
on the LDDAP-
3 / signature of LDDAP-ADA and C, AFPFC (signature)
AFP Pensioners availability of ADA and
FINDES C, AFPPGMC
and Beneficiary signatory) FINDES
(signature)
Marcelito Quintos LDDAP-
Photocopy / segregation of
SG7-Admin Asst. I ADA,
4 approved / signed LDDAP-ADA and 30 mins
Naidette Lasaleta SG8- FINDES and
FINDES
Admin Asst. II CD
TSg Dionisio Moses
Transmittal to Land Bank of the
5 30 mins Malana
Philippines (LBP)
Rem NCO/6258
Photocopy signed
Create transmittal Submit to signatories
documents
Submit to LBP
8|P age
APPLICANT DURATION OF FORM
Step SERVICE PROVIDER ACTIVITY PERSON IN CHARGE
/ CLIENT
Prepares Transmittal letter of
15 mins Fely Fernando Letter, List of
1 monthly report of invalid account
SG-6-AAVI invalid acct
from LBP, UCPB and PVB
and credit
Fely Fernando
advice from
Verification and Validation from 15 mins SG-6-AAVI
2 LBP, UCPB
Database Linlie Togle
and PVB
SG6-AAVI
Marianita Castro
AFP
SG8-AAII
Pensioners
Maribel Lafuente
and
SG6-Admin Aide VI
Beneficiary Routinely procedure request Letter to LBP,
3 3 hrs C, DRB (initial)
UCBP and PVB
C, ACA (signature)
C, AFPFC (signature)
C, AFPPGMC
(signature)
TSg Dionisio Moses
4 Transmittal to LBP, UCPB, and PVB 1 hr Malana Letter request
Rem NCO/6258
9|P age
APPLICANT DURATION OF FORM
Step SERVICE PROVIDER ACTIVITY PERSON IN CHARGE
/ CLIENT
Received request letter, Authority Fely Fernando
1 15 mins
letter from PGMC SG-6-AAVI
Authority
Fely Fernando
letter from
Verification and Validation from SG-6-AAVI
2 5 mins AFPPGMC
Database Linlie Togle
SG6-AAVI
Marianita Castro
AFP SG8-AAII
Pensioners Maribel Lafuente
and SG6-Admin Aide VI
Letter to LBP,
3 Beneficiary Routinely procedure request 3 hrs C, DRB (initial)
UCBP and PVB
C, ACA (signature)
C, AFPFC (signature)
C, AFPPGMC
(signature)
TSg Dionisio Moses
4 Transmittal to LBP, UCPB, and PVB 1 hr Malana Letter request
Rem NCO/6258
10 | P a g e
11 | P a g e
APPLICANT / DURATION FORM
Step SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
CLIENT
Unit Shall
forward a letter
request to their
respective FSU
for the issuance
Receive / Reviews the request /
1 of Statement of 3 mins FSU Personnel Letter Request
Checks document
Last Payment
with necessary
documentary
requirements
12 | P a g e
Receive / review the slip /
Client creates a letter encode control nr /
Forward to FSU
request authenticity of
Identification card
NO
If the
Stamped with dry seal requested YES Chief, RMB signs the
with the initial of the record is requested record
Admin Clerk and date completed
created
13 | P a g e
DURATION PERSON IN FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY CHARGE
NO If data is
complete
YES
1
14 | P a g e
Record the document in
1 the outgoing logbook
DURATION FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
15 | P a g e
Check the attachments for
PGMC, FSUs and Major
Forward to RMB thru OF3 the processing of
Service creates a letter
Certificate
request
YES NO
Releasing
16 | P a g e
DURATION FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
17 | P a g e
FSU signs the loan Checks the attachments of
Forward to RMB
application form the submitted loan form
YES
Records the documents in
the outgoing logbook
Reject / Return request
to individual
18 | P a g e
DURATION FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
19 | P a g e
DURATION FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
20 | P a g e
DURATION FORM
Step APPLICANT / CLIENT SERVICE PROVIDER OF ACTIVITY PERSON IN CHARGE
Letter request
Original
Certificate of full
payment
Concerned Official receipt
individuals/ issued by the
Financial Financial
OF3 receives the request for the
Institutions submit - - Institution
1 stoppage of loan deduction at
a request to OF3 In special cases,
PELVAMS
for the stoppage of authority from
loan deduction of PGMC & AFPFC
PELVAMS Court Order may
be used as
reference for the
stoppage of
deduction
OF3 forwards the request of
2 - - - -
stoppage of deduction to RMB
PELVAMS operators, RMB prepare
TSg Louie A Parrucho
and forwards a transmittal signed
3 mins PAF
3 - by Chief, RMB to FMIS for the
Letter request/
immediate stoppage of deduction Sgt Marvin Javar PAF Transmittal
NLT 10th day of every month.
Chief RMB signed the stoppage of
CPT RACHEL ANN B
4 - loan deduction to be forwarded to 2 mins
LIZARDO (FS) PA
FMIS
Transmittal with
FMIS receives the transmitted
5 - 3 mins - attached allied
documents for effect
documents
21 | P a g e
Concerned individual or
Forward to OF3 Forward to RMB
F.Is creates a request for
stoppage of loan
deduction
Transmittal of request
OF3 transmit request to Prepare a transmittal
with allied document to
FMIS signed by Chief, RMB
OF3
22 | P a g e
23 | P a g e
DURATION PERSON IN
STEP APPLICANT / CLIENT SERVICE PROVIDER FORM
OF ACTIVITY CHARGE
AFP Pensioners Received/Review submitted
1 5 mins Ms Rodelia R Transmittal
Beneficiaries Authority
Palomar
Prepare Letter of Refund to
5 mins CE/NCOIC
2 - AGDB, AGSB and FI to be signed
Local 6250
by C, PBC
Forward Letter to OF3 to be
endorsed to C, AFPFC for
3 - 5 mins Operation Staff
notation Letter of Refund
2 Days
Photocopy of
(Bulk
4 Return to PBC attachment/Segregation of Ms Rodelia R
Output 80-
letters per banks and FIs Palomar
100 letters)
CE/NCOIC
Forward letters to concerned
5 1 day
AGDB, AGSB and FIs
Photocopy of attachment
Release to concern
Segregation of letters AGDB, AGSB, and FIs
24 | P a g e
REQUIREMENTS:
a. Transmittal
b. Order of Designation from Unit
g. Approved Bond
DURATION PERSON IN
STEP APPLICANT / CLIENT SERVICE PROVIDER FORM
OF ACTIVITY CHARGE
Military officers / Receive/Review submitted
1 2 mins Transmittal
Civilian employees requirements TSg Catherine
Prepare endorsement letter to Cadimas/NCOIC
2 - AFP Accounting Center to be 5 mins Local 6250 STL
signed by C, AFPFC
After notation of C, AFPFC
forward to AFP Accounting
3 - Center to be endorsed to the 5 mins AFP Accounting
Approving Authority
(CSAFP&VCSAFP)
Upon Approval of the Approving Endorsement
Authority (CSAFP&VCSAF) letter
4 Return to PBC prepare endorsement letter for 5 mins
TSg Catherine
issuance of Orders to OTAG to be
Cadimas/NCOIC
signed by C, AFPFC
After notation forward to OTAG
5 Return PBC 5 mins
for Issuance of Orders
25 | P a g e
Prepare endorsement
Prepare Requirements Forward to PBC letter to be signed by C,
AFPFC
Endorse to approving
Forward to AFP
Forward to PBC authority (CSAFP &
Accounting Center
VCASFP)
26 | P a g e
APPLICANT / DURATION OF PERSON IN
STEP SERVICE PROVIDER FORM
CLIENT ACTIVITY CHARGE
AFP Pensioners / Receive/Review submitted
1 3 mins/DV
Civilian Employees requirements
5 mins/DV
Process and Check DV; PBC CE-in-
Officer review and sign the charge(initial) Mr Rolan Abuda/
“Processing Officer portion”/ CE Supervisor MSg Abraham Disbursement
2 -
CE-in-Charge shall record the (Initial on Barbosa Voucher
processed DVs for monitoring Commutation) Local 6250
purposes PBC
Officer(sign)
Forward to OFM / AFP PGMC /
3 - 5 mins
OTAG
27 | P a g e
APPLICANT / DURATION OF PERSON IN
STEP SERVICE PROVIDER FORM
CLIENT ACTIVITY CHARGE
Payor must present
the Billing Billing
Statement/Order of TSg Abraham P Statement/
Received payments
1 Payment to the PBC 2 mins Barbosa Order of
(cash/cheque/ADA)
Personnel for TSg Catherine C Payment/
verification of Cadimas Official Receipts
payments Ms Erlinda A
Validated Collected Alcala
Cash/Checks against issued Mr Einsteine C
Official Receipts/
Official Receipts Jarito
2 - 30 mins Deposit Slips/
Local 6250
Transmittal
Prepare deposit slips for all
collections & signed by PBC
All collections will be deposited TSg Abraham P
to LBP Greenhills Barbosa
Deposit Slips/
3 - 1 hr TSg Catherine C
Transmittal
Received the validated deposit Cadimas
slips made by LBP
Validate collected
Prepare Billing
Payment to PBC Cash/Checks against
Statement/Order of
issued Official Receipts
Payment
28 | P a g e
29 | P a g e
Requirements:
1. Identification Card
2. Order
DURATION PERSON IN
STEP APPLICANT / CLIENT SERVICE PROVIDER FORM
OF ACTIVITY CHARGE
Receive/Review submitted requirements Mr. Bobby f
Submit Complete Report of
1 corresponds to checklist of requirements. 2 mins Sobrevega
Requirements Changes
Forward to FMIS for Encoding and Updating CE
Verify to Data Base of records and findings, if
records is accurate immediately update and Mr. Edison Report of
2 - 2 mins
encode the authority from PGMC and Change Dision CE Changes
of Monthly Pension
File submitted
documents
30 | P a g e
31 | P a g e
SPECIAL POWER OF ATTORNEY (SPA)
(Locally Executed)
Note: Photocopy the following requirements.
1. Duly notarized SPA (AFPFC Format) and Indemnity Agreement with signature over printed
name of two (2) witnesses in witness to the signature/thumbmark of the AFP pensioner.
5. Proof-of-Life of pensioner (Non-appearance) – Whole body picture of AFP pensioner (3R size)
with the latest newspaper on hand (Front page of the newspaper used in the picture must
be attached). The picture must be free from any digital enhancements, manipulations or
alterations. Any irregularities shall be ground for the non-validation of SPA.
6. If necessary, latest medical certificate depending on the health condition of the AFP
pensioner.
7. Certificate of confinement from the jail facility if the AFP pensioner is detained and waiting
for court decision.
8. Expired validated SPA.
Important Reminders:
AFP Pensioner must be updated at AFP PGMC prior to SPA validation.
32 | P a g e
SPECIAL POWER OF ATTORNEY (SPA)
(Executed Abroad)
Note: Photocopy the following requirements for F2 file copy
1. Duly notarized SPA and Indemnity Agreement with signature over printed name of two (2)
witnesses to the signature/thumbmark of the AFP pensioner authenticated by the Philippine
Embassy or Philippine Consulate Office.
7. If necessary, latest medical certificate depending on the health condition of the AFP
pensioner.
Important Reminders:
AFP Pensioner must be updated at AFP PGMC prior to SPA validation.
SPA Executed Abroad is Valid for initial six (6) months and subjected to revalidation for
another six (6) months.
33 | P a g e
DURATION PERSON IN
STEP APPLICANT / CLIENT SERVICE PROVIDER FORM
OF ACTIVITY CHARGE
Present the (Opening of AFP
Receive/ review presented SPA
Pension Account or SPA and
and allied documents Mr. Davy John Y
1 Withdrawal of AFP Pension) 5 mins allied
correspond to checklist of Salinas CE
and allied document for document
requirements
validation
Mr. Kenneth
Process the re-validation and Report of
2 - 5 mins Charles P
authentication of SPA Changes
Feria CE
Release of validated and Mr. Kenneth
3 - authenticated SPA to Attorney- 2 mins Charles P
in-fact Feria CE
F2 to affix signature on
Release of validated Process and encoding of
approved validated SPA
SPA SPA presented
and dry seal
34 | P a g e
DURATION PERSON IN
STEP APPLICANT / CLIENT SERVICE PROVIDER CHARGE FORM
OF ACTIVITY
Receive/Review text messages Pensioners
Send text messages of
1 regarding request or inquiry of 2 mins Update Form
Inquiry
pensioners/beneficiary. (PUF)
Verify to Data Base of the
2 - 2 mins -
requirements of pensioners inquiry.
Advise client thru text messages and Letter
3 - guidance to requirements needed for 5 mins attached list of
such inquiry. Staff requirements
Wait for the reply of the client for
his/her confirmation re- submission
4 - 5 mins -
of required documents or
satisfactions to his/her inquiry
If the client inquiry is acted upon
5 - 5 mins -
inform him of the action taken done.
Received info thru text Inform client the status of his/her
6 2 mins -
message inquiry thru text messaging.
NO
35 | P a g e
AFP FINANCE CENTER
Telephone Directory
Camp General Emilio Aguinaldo, Quezon City
Trunk Line 911-6001
Office Local Nr
Admin & Personnel ,F1 6118/6348
Intel & Security, F2 6458
Operations, F3 6658
Logistics, F4 6243/6558
Plans & Program, F5 6458
Communications, Electronics & Information 6718
System, F6
Civilian Personnel Affairs Office (CPAO) 6318
Disbursement & Remittance Branch 6218/6642/6258
(DRB)
Processing, Bonding & Collection Branch 6918
(PBC)
Finance Management Information System (FMIS) 6318/6378
Record Management Branch (RMB) 6574
36 | P a g e
AFP FINANCE CENTER DIRECTORY
BGEN RUFINO G RAMORAN Jr AFP
Chief, AFPFC
37 | P a g e
38 | P a g e