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Walmart Inc.

is an American global retail firm that operates a chain of hypermarkets, cheap department
stores, and supermarkets in the United States. Founded in 1962 by brothers Sam and James "Bud"
Walton, the corporation currently operates 10,586 shops and clubs in 24 countries under 46 distinct
names. Walmart is the world's largest firm by sales and the largest private employer, with 2.2 million
employees. As of October 31, 2022, Walmart operated 10,586 shops and clubs in 24 countries under 46
distinct names. The Walton family owns and controls this publicly listed firm. Walmart was the top US
grocery store in 2019, accounting for 65% of total sales in the United States. However, its ventures
beyond the United States have seen mixed outcomes with successful operations in Canada, the UK,
Central America, South America, and China.

Walmart, is well-known for its significant use of technology, having previously invested in a variety of
corporate systems to efficiently run its operations. Large businesses like Walmart often use the following
main kinds of enterprise systems:

Enterprise Resource Planning (ERP): ERP solutions assist firms in managing and integrating fundamental
business activities such as finance, human resources, procurement, and supply chain.

Supply Chain Management (SCM): Walmart is well-known for its innovative supply chain management
techniques. SCM systems aid in the optimization of the movement of goods and information across the
supply chain, guaranteeing effective inventory management and on-time delivery.

Customer Relationship Management (CRM): CRM solutions assist businesses in managing customer
interactions, tracking consumer preferences, and improving overall customer experience.

Retail Information System (RIS): Walmart most likely has a sophisticated Retail Information System to
handle many areas of their retail operations. This system might incorporate inventory management,
sales monitoring, and point-of-sale features.
Data Analytics and Business Intelligence: Walmart is expected to use advanced analytics and business
intelligence technologies to examine large volumes of data. These systems aid in making educated
decisions, improving operations, and understanding consumer behavior.

E-commerce Platforms: Walmart, which has a substantial e-commerce presence, uses platforms and
systems to manage online sales, digital marketing, and digital consumer interactions.

Human Resources Information System (HRIS): Walmart most certainly uses an HRIS to manage HR-
related procedures including employee data management, payroll, and benefits administration.

Walmart utilizes Enterprise Systems (ES) systems, including Enterprise Resource Planning (ERP), Supply
Chain Management (SCM), Customer Relationship Management (CRM), Retail Information System (RIS),
Data Analytics and Business Intelligence, E-commerce Platforms, and Human Resources Information
System (HRIS), to efficiently manage its operations and improve customer experience and making the
company profitable

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