GERARDO DE GUZMAN JR.

F.V. Ileto St., Poblacion, San Ildefonso, Bulacan

0968-5055-217
Jrdgzmn060896@gmail.com

Objective

“To seek a professional career in a company that will help me grow and develop my
skills in a dynamic and fast-paced workplace”

Work Experience

• SERVICE CLERK 2/Desktop Support

November 2020 – present
Provide basic troubleshooting/maintenance/software and hardware
installation of laptop, printer, and computer of BARANGAY POBLACION SAN
ILDEFONSO BULACAN
Data Encoder- Encode data In Microsoft Excel/Word as per needed by the
barangay.

• FREELANCE DESKTOP SUPPORT

November 2020-up to present

Computer Troubleshooting, installing software pc upgrading, and other

customer computer needs. Setup System Networking to small businesses and
doing maintenance. Handle Assets Management for our client/business. File and
Printer sharing to the entire network.

• SMARTCOMP SOLUTIONS
November 2017- March 2020
POS System Engineer

Familiarization with different P.O.S. peripherals, Support client’s technical issues

onsite. Installation and maintenance of P.O.S machines troubleshooting of
malfunctioning P.O.S machines. Only support backoffice system for the P.O.S.
Coordinate with 3rd party support for project deployment.
Education

Bulacan Agricultural State College

Year Graduated: 2017
Bachelor of Science in Information Technology

Seminars and Training

• C++ Programming Seminar

Bulacan Agricultural State College (2012)

• Computer and Hardware Servicing II (NC II)

Quezon City (2014)

• Youth for IT
SMX Convention Center Pasay City (2014)

• Internet for Everything

Bulacan Agricultural State College (2015)

• Integrated Computer System Inc.

Internship 488 hours (Pasig City)

Skills

• Customer Relations
• Interpersonal Communication Skills
• Customer Service
• MS Office
• Office 365
• Computer Hardware Technical
• Computer Software Installation
• Basic Knowledge in Networking LAN, WAN, Windows Server, Active Directory,
Service Now, Zendesk, Citrix.
• Familiarization in Server-Client Environment (Diskless Setup)
• Window Servers
• Active Directory
• Basic Knowledge in LINUX Network