MVA

Hey, (PX NAME)? {WAIT FOR PX RESPONSE}

This is (AGENTNAME) with Top Offers on a recorded line. We are reaching out
because we received your request to speak to a lawyer about being injured or in an
accident and you may be eligible to receive compensation. We are just calling to
confirm you meet all of the criteria, before we transfer you to your legal team, I
have you in the state of (STATE), right?

CONTINUE

Now was your injury caused by a motor vehicle accident right?

If No: (USE REBUTTALS)

Now did this injury happen within the 20 months? (MUST BE A YES)

Ok when did this injury occur?

If Not Sure: Just a ballpark month and date will be fine.

I am sorry to hear that, and this accident did involve two or more vehicles, correct?
(MUST BE A YES)

IF No: Were you a pedestrian hit by a motor vehicle and do you have a police
report filed naming the person at fault? (MUST BE A YES)

Ok and both parties were insured at the time of the accident right? (MUST BE A
YES)

Did this accident result in an injury? (MUST BE A YES)

Is there any documentation of this injury such as a hospital visit, medical treatment
or surgery? (MUST BE A YES)

And just to clarify, you were not at fault in any way for this accident, correct? (MUST
BE A YES)
Ok and just to confirm you are NOT currently being represented by an attorney and
have NOT previously had a lawyer reject this case correct? (MUST BE A YES)

You did NOT receive any type of settlement for this case, correct? (MUST BE A YES)

Based on the answers you gave me you could be eligible for a large settlement.

Transfer consent:

Are you interested in speaking to an attorney about your case and do I have your
consent to transfer you to a specialist who can help you find the best attorney for
your case? (MUST BE YES)

TCPA Verbiage:

By agreeing to proceed you are providing your consent to be connected with the
company and their affiliates and you are authorizing them to be able to contact you
with an offer on the provided phone number using auto dialing, prerecorded
messages and text messages even your number is listed on the State, Federal or
Corporate Do Not Call List. You are not required to give consent to these services
and you may revoke your consent at any time. Text and data rates may apply. If you
are giving consent to be contacted please say I agree. (PX MUST AGREE)

What I'm going to do is transfer you to our specialist. Make sure you get all the
information. This will be a three way call, please bear with me one moment.

Transfer Handoff:

Hello, I have (PX NAME) on the line with us, they were in [ Situation - Car Accident ],
within the past 2 years and are interested in speaking to an attorney, can you help
them from here?

Great, (PX NAME) you are in good hands. Thank you for your time and have a great
day.
 COURTESY CLOSE

Unfortunately, it looks like we don't have anything available for you at this time.
Thank you for your time and have a great day.

REBUTTALS

MVA - This is a scam

We are not a scam. We work with top lawyers across the country to make sure you
are given the compensation you deserve. This is just to see if any money may be
owed to you ok? (MUST BE YES)

MVA - I have not had an accident / How did you get my information?

It looks like you completed a form online indicating that you were injured or in an
accident within the last two years. What I'm GOING to do is verify a few things so we
can see how much MONEY is owed to you. (Roll back into script)

MVA - No time to talk

I completely understand. This process will only take about 10-15 minutes. You may
be eligible to be compensated for your lost time, wages, and medical needs. I can
get this done as fast as you give me the answers, alright?

MVA - Where are you located?

Our lawyers are licensed in (Px state)

MVA - I have not had an accident

I see here that you were injured or in an accident. My job is to help get you the best
compensation possible. Now was it a vehicle accident, a slip and fall, dog bite, or
something else?

MVA - Are you with the insurance company?

No, I am not with an insurance company. My job is to callback clients that have
recently expressed that they have been injured or in an accident (Continue with
script)

MVA - Unanswered Questions

That's a great question! Unfortunately, I do not want to answer that question

incorrectly. My job is to get you to one of our experts so they can see about getting
you the largest settlement possible, okay?

MVA - No time for transfer

I completely understand this process won't be too long. You may be eligible to be
compensated for your lost time, wages, and medical needs. I have already verified
everything. I just need to transfer you to a specialist who will be able to give you
more detail pertaining to your case ok? (MUST BE YES)

MVA - MVA -What (DBA) offers?

Here at (DBA) we stride in making sure our clients receive any compensation that
may be owed to them due to being injured or in an accident. I just need to verify a
few things.(CONTINUE WITH SCRIPT)

MVA - Language Barrier

Unfortunately I'm having too hard of a time communicating with you, I'm sorry but I
am going to end the call now. Have a great day.

MVA - Not Interested Intro

I completely understand your concern but just hear me out if you have been in an
accident or had a personal injury within the last two years #FIRSTNAME# you may
have money owed to you. It doesn't hurt to check and see what you may be eligible
for (CONTINUE WITH SCRIPT)

MVA - I received a text

It looks like you completed a form online indicating that you were recently injured
or in an accident and you may be entitled to a settlement. I just need to ask you a
couple of questions (roll right back into script)

MVA - GENERAL DNC CLOSE

I'll be glad to help you with that, what I'm going to do for you is put you on our Do
Not Call List. You will no longer be contacted by our call center. I appreciate your
patience.

MVA - Compensation for what?

Well #FIRSTNAME#, it looks like you may be owed money for an injury that
happened in the last 2 years. Now your injury was caused by a motor vehicle
accident, right? Or was this more of a personal injury?

NO INFO - COURTESY CLOSE - My Legal Protect

Hi this is (YOUR NAME) with My Legal Protect on a recorded line. It looks like your
number is not registered with us. I do apologize for the inconvenience. Have a great
day.