REFCON 6 Quick Introduction

Terminal version: 4002-021

2015.08.31 – subject to change without notice
EmersonClimate.com/TransportationSolutions
Customer Benefits

Benefits

How
does it
work

How to
use

2
Communication path must be ok all the way

Benefits

RS2LAN

How
does it
work

To have the full benefits of your REFCON system, it is very important that the highest possible number of reefer containers
are communicating on the PCT (Power Cable Transmission).

To achieve this, the electronics – modem, controller etc – on every single container must be maintained, so you have a How to
perfect communication path. use

Check the Performance Bar and related lists in REFCON for containers not communicating correctly.

Good advice
Check the maintenance and repair aggrements with the reefer owners, so you know for whom
you can replace defective modems. Also check that you have sufficient spare modems in stock.
3
Components in a REFCON system

Benefits
RS-485

RS2LAN

Existing power distribution Master Substation

ISO 10368 modems installed in containers • LAN
• Fiber
• Wi-FI

How
does it
work
ISC70 ISC35

440 V
REFCON Monitor, user interface

How to
use

4
Typical Terminal layout

Benefits
Not part of REFCON.

How
does it
work

System devices.
How to
In this example
use
there are 6 RMM
masters.

5
REFCON 6 overview
Overview

Side Panel Container quick search Performance Bar

User Current time

Where is your
hardware

Minimize
On-line Help
Container
Alarms
(if any) Create a user
Performance
Bar
Planning System

Alarm handling
System
Alarms
(if any) List and Container Plan
Container
Select plan
view views
Container List
Add
Container
List Historic logs
Minimize

Printing

Planning
Container RDC /Logman
data status
/ import Details

RDC Global Monitoring

Server
PCT
indicator
Updates

Good advice
Support
You can design exactly which views you want to see and how they are placed. Many
users choose to have the Alarm Summary and the Container Plan open side by side.
6
The Performance Bar
Overview

•The Performance bar helps you to handle the monitoring of containers in custody. Performance Bar

•Ideally you reach 100% monitoring and no alarms, in which case you will be granted a smiley. Where is your
hardware

•REFCON advice which containers do have a modem available, but needs some maintenance On-line Help

•In case of critical system alarms, which makes the REFCON not able to monitor Create a user

at all, you will see a large red alarm block instead

Planning System

Alarm handling

Container Plan

Container List

Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Updates

Good advice
Support
It is always possible to achieve the 100% monitoring, by the means of the RDC, so
use the handheld to collect data from non-communicating containers
7
System Devices list
Overview

Where to find system device list

Performance Bar

Where is your
hardware

On-line Help

Here you can make your own ”Fish” swimming Number of

description, which can help locating Software version indicates activity containers connected Create a user
the device on the terminal of device on this device to this device
Planning System

Alarm handling

Container Plan

Container List

Historic logs

Printing

Short description of Check that all master’s are online Master group RDC /Logman
system device. In (otherwise you will get a system alarm) number
parantheses Type of hardware Global Monitoring
Server
(network, node
number)
Updates

Good advice
In the User’s Description, you can make your own description of the placement of the RMM Support

masters, then it becomes much easier to find them in case they need maintenance.
8
REFCON User Help
Overview

•You find the User Help in the menu Performance Bar

• Here you also find a print-friendly PDF version under Documentation Where is your
hardware

• Or you simply press (F1) On-line Help

• Or you select the question mark Create a user

in the upper right corner of any active window
Planning System

Alarm handling

Container Plan

Container List

Historic logs

Which brings you direct to the Printing

correct page in the manual

(context sensitive) RDC /Logman

Global Monitoring
Server

Updates

Support

9
User administration and password system
Overview

Performance Bar
Where to find User Administration
Where is your
hardware

On-line Help

Create a user

Planning System

Alarm handling

Container Plan

Container List

Historic logs

Printing

RDC /Logman
You need to setup at least one user: (Admin password required, please look in the manual)
Global Monitoring
Server
There are four standard roles:

• AlarmAcknowledge (only rights to acknowledge alarms) Updates

• ReeferTechnicianDaily (rights to all daily routines)

• REFCONsetup (rights to make changes to setup) Support
• AllRightsRole (have rights to all actions in REFCON)

10
Planning System Communication Interface
Overview

Performance Bar
Where to check the interface status
Where is your
hardware
Note: Two-way arrow
On-line Help
The basic idea of the Planning System Communication Interface is to automatically keep data
updated on both systems (REFCON and the Terminal Operating System): Create a user

REFCON typically receives Planning System typically receives Planning System

Container ID, expected setpoint, physical Actual setpoint, supply and return Alarm handling
location on terminal, plug/unplug information temperatures and alarms
Container Plan

Container List

Historic logs

Printing
LAN connection and
protocol settings are done
RDC /Logman
in the REFCON setup.

Global Monitoring
Server

Updates

Support

11
Alarm Summaries
Overview

Where Container Alarm

to find? Summary System Alarm
Performance Bar

Summary Where is your

hardware

Location Container ID No. of alarms on container User note field On-line Help

Create a user

Planning System

Alarm handling

Who has generated the alarm. Container Plan

Click to see Name of user
Latest Date/time Three options:
Flashing when all alarms on who
alarm when alarm a) A container.
unacknowledged container/ acknowledged Container List
description occurred b) The REFCON system.
device the alarm
c) A user, maybe via RDC.
Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Device in alarm No. of alarms on device User note field

Updates

Good advice
With the user’s note field, you can type in your own comments regarding a container, Support

so you can give advices to colleagues or make a reminder for yourself.

12
Container Plan
Overview

Performance Bar
Where to find Container Plan
Where is your
hardware

On-line Help

Create a user

Planning System

Alarm handling

Container Plan

Container List

Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Updates

Good advice
Support
When moving the mouse over each container, you will see a tool tip, which gives the
most important information about this container
13
Using the Container Lists
Overview
List
Open list from
menu
Side Panel Performance Bar

Standard lists.
Locked for changes. List name Where is your
hardware

On-line Help

Create a user

Planning System

Alarm handling

Container Plan

Container List

Historic logs
User-defined
lists
Printing

RDC /Logman
Create user- Line number in list of List filter (if any)
defined list by selected container Number of containers Global Monitoring
making copy of in this list Server
the open list
Updates

Good advice
You can create your own list by pressing the ”+” symbol and then select ”Add/remove Columns” Support

in List menu and/or ”Edit Filter” – Now you can make the list exactly after your needs.
14
Historic Container Logs
Overview

Performance Bar
Where to find Historic logs
Where is your
hardware

On-line Help

Create a user

Planning System

Alarm handling

Container Plan

Container List

Historic logs

Printing

RDC /Logman

Hereafter you can print or export as .PDF or .XLS file Global Monitoring
Server

Updates

Good advice
Support
Historic container logs are per default kept for 36 months. You can change the setting
in REFCON setup (password protected)
15
How to print
Overview

• You find Print/Export in the file menu Performance Bar

• Or you press (CTRL+P) Where is your

hardware

• Or you select the print icon in any active window

On-line Help

Create a user

You can also setup print jobs that runs Planning System

automatically e.g. every day at 16:00

Alarm handling

Container Plan

Container List

Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Updates

Good advice
Support
In the preview window you can select between a lot of output formats, such as local
printer, .PDF file, .csv file or .xls file
16
RDC+ / LogMan
Overview

One handheld device – two funtions Performance Bar

Where is your
LogMan II - Interfaces to LogView hardware

• Download/retrieval and transferring of logs to computer for subsequent analysis and/or On-line Help
storage using the LogView software
Create a user
• Set-up of container data such as container ID, date and time, trip start date, etc.

• Update of controller firmware in reefer containers Planning System

• Compatible with Thermo King, Carrier, Daikin, Mitsubishi and Starcool containers Alarm handling

Container Plan

Container List
RDC+ Interfaces to REFCON
Historic logs
Monitor the containers which do not communicate via powerline

• The RDC shows you the list of non-communicating containers in a convenient walk-route Printing

• The container ID, location and temperature setpoints are transferred to the RDC for easy RDC /Logman
verification.
Global Monitoring
• It is possible to type in setpoint, supply and return temp, comments and alarms , and many Server

other measures for documentation purposes

Updates

Good advice
Support
By using the RDC in combination with your REFCON system, you have full documentation of the
containers in your custody – the same data are also transfered to the Global Monitoring Server
17
Global Monitoring Server
Overview

Is your Terminal connected ? Performance Bar

• Check if REFCON data shall be Where is your

hardware
transmitted to Global Monitoring Server
On-line Help
• REFCON GMS hourly log files
must be transfered from folder
C:\GMSLogif Create a user

• Data are sent via a seperate program Planning System

GMS LogIF
Alarm handling

Container Plan

Container List
gms.proacttransport.com

Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Updates

Support

18
Updates
Overview

All REFCON systems are delivered with 1 year free upgrade

Performance Bar

Provided your REFCON system is on-line to the Internet, the system will automatically notify when updates
Where is your
are available hardware

On-line Help

What to do Create a user

1. REFCON Monitor will notify that an update is

Planning System
available
2. Open REFCON Manager (Supervision tab) and
stop REFCON Alarm handling
3. Select ”Updates” tab
4. Select ”Check for update now” Container Plan

Container List

Historic logs

Printing

REFCON Manager RDC /Logman

Global Monitoring
Server

Updates

Good advice
Support
With the Premium Support agreement you have free access to all updates. By keeping your REFCON
updated, you are sure that all new reefer container alarms are correctly displayed in the REFCON system.
19
Support
Overview

Performance Bar

Where is your
hardware

On-line Help

Create a user

You can contact us in the following ways: Planning System

Homepage: www.EmersonClimate.com/TransportationSolutions Alarm handling

E-mail: TS.support@emerson.com
Container Plan

Phone: +45 70 23 44 44 (Opening hours 0800-1600 (UTC+1))

Container List

Historic logs

Printing

RDC /Logman

Global Monitoring
Server

Updates

Good advice
Support
At any contact to our support department, please have following information ready;
Terminal name and REFCON software version.
20