Professional Documents
Culture Documents
REPORT ON
"A Study on the Impact of Social Media Marketing
in a Non-Governmental organisation”
AT
SUBMITTED TO
FACULTY OF MANAGEMENT BHIMTAL
(SESSION 2022-2024)
SUBMITTED BY
GAYATRI GOSWAMI
MBA SPECIALISATION
3RD SEMESTER
(i)
STUDENT DECLARATION
(ii)
(iii)
ACKNOWLEDGEMENT
(iv)
CONTENTS
(v)
INTRODUCTION TO COMPANY
(1)
AASHMAN Foundation has more than 1000 volunteers who
work hard round the year for the betterment of society.
It has been working since 2013 for under and less privileged
children in the field of education, health, and rights. It promotes
a culture of kindness and wants to instil a sense of giving back
to society amongst modern youth. It is working for the
upliftment and betterment of the less-privileged kids, in the field
of child's education, health, and rights. Over the years,
AASHMAN Foundation has conducted a plethora of projects
which not only include grass-root level projects which are
directly related to the kids but also include fund-raising events.
(2)
• Founder: - Munish Pundir
(3)
INTRODUCTION TO TOPIC
(4)
5. Influencer Partnerships: Collaborate with influencers or
micro-influencers who align with your organization's values and
target audience. Their endorsement can help expand your reach
and credibility.
(5)
4. Engaging with Customers: Social media provides a direct
line of communication with your audience, allowing you to
engage, respond to inquiries, and build relationships.
(6)
Disadvantages of social media marketing
(7)
marketing on your bottom line, making it difficult to determine
the return on investment.
(10)
2. Visual Content: Visual content, such as photos and videos,
can be powerful tools for NGOs to communicate their message.
Platforms like Instagram and YouTube allow NGOs to showcase
their work, share success stories, and highlight the impact they
are making.
(11)
Project undertaken by Aashman Foundation
(12)
Project: Widow Support
(13)
Vision
Mission Statement
(14)
LITERATURE REVIEW
(15)
communications and encourage them to act as advocates for the
programmes’ activities.
Avis Gordon
Walden University, (2017)
Data collection occurred through semi structured interviews,
review of organizational documents pertaining to social media
marketing strategies of innovam the conc media content, social
media challenges, and brand aware The findings of this study
could help organizational leaders use social media marketing
strategies effectively for engagement and organizational
sustainability. The implications for positive social change
arising from the use of social media by leaders in nonprofit
professional membership organizations include opportunities to
connect with and engage the public to build stronger
communities through collaboration.
(16)
OBJECTIVE OF THE STUDY
(17)
RESEARCH METHODOLOGY
(18)
related to the research topic. I have chosen employees of the
NGO because they are directly involved in the non-
Governmental organization and can provide valuable insights of
the questionnaire. This technique allows to gather specific and
targeted information from individuals who have the expertise
and experience you are seeking.
Sampling design –
(19)
Research design -
Mixed methods research design.
This design combines both qualitative and quantitative
approaches to provide a comprehensive understanding of the
topic. qualitative methods such as interviews and focus groups
to gather in-depth insights and experiences from individuals
involved in the organization's digital marketing efforts.
Additionally, quantitative methods like questionnaire and data
analysis can help collect measurable data on the effectiveness
and outcomes of different digital marketing strategies. By using
a mixed methods design, we can gain a more holistic
understanding of the topic and explore both success stories and
innovative approaches within nonprofit organizations.
The study was carried out based on both primary and secondary
data. Primary data was Collected from Aashman foundation.
• Analysis of Data
(20)
ANALYSIS AND
GRAPHICAL
REPRESENTATION OF
DATA
(21)
ANSWERS BASED ON QUESTIONAIRE
(22)
2- How would you rate the effectiveness of digital marketing
in increasing the visibility and reach of the NGO's
initiatives?
(23)
3- Have you witnessed any specific campaigns where digital
marketing played a significant role in achieving the
organization's goals?
(24)
4- Which social media platforms have been most successful
in raising awareness about the NGO's mission and
activities?
(25)
5- How does the NGO measure the success and impact of
their digital marketing efforts?
(26)
6- What are the main challenges faced in implementing
digital marketing strategies within the NGO?
(27)
7- Have you implemented any innovative approaches in your
digital marketing strategies?
(28)
8- How does the NGO leverage online advertising to attract
and retain donors or sponsors?
(29)
9- Which marketing strategies was most successful for ngo?
(30)
10- How do you think digital marketing strategies can help
the NGO in achieving its overall mission and goals?
(31)
FINDINGS,
SUGGESTIONS
&
CONCLUSION
(32)
FINDINGS
(33)
SUGGESTIONS
(34)
CONCLUSION
(35)
BIBLIOGRAPHY
Website referred:
https://link.springer.com/article/10.1007/s40196-013-0028-
1
https://www.researchgate.net/publication/287705760_ANA
LYSIS_OF_KEYMOTIVATORS_IN_THE_ROMANIAN-
NGO_ENVIRONMENT
https://eskisehirgelisim.org/ngofun/category/resource/motiv
ational/
https://www.researchgate.net/publication/235720822_Asse
ssment_of_Motiv
https://scholar.google.com/
(36)
QUESTIONAIRE
a) Very effective
b) Somewhat effective
c) Neutral
d) Not Very effective
e) Not al all effective
a) Yes
b) No
(37)
4- Which social media platforms have been most successful
in raising awareness about the NGO's mission and
activities?
a) Facebook
b) Instagram
c) Twitter
d) Linkedin
e) Youtube
(38)
7- Have you implemented any innovative approaches in
your digital marketing strategies?
a) Yes
b) No
a) Google Ads
b) Social Media ads
c) Display ads on relevant websites
d) Sponsored
a) Widow Helpdesk
b) Milk and paneer campaign
c) Awareness campaign
d) Donation for cause