v•u ›x'ould like to work for a company or organisation In a foreign country. You work for a large organisation.
tion. You would like to take some time off add““ “
\\'rite a letter to an employment agency. In your letter:
• Describe the kind of job you would like to do
• Explain which country or part of the world you would like to work in
• Tell them why you are interested in working in another country
\\'rite at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear sir or madam,
I am writing to apply for a job working abroad.
I would be particularly interested in working in the service sector, having
spent a significant number of years employed by hotels, theme parks and
other tourist attractions. I have developed excellent knowledge of working
practices within the leisure industry and h..ve outstanding interpersonal skills
and the ability to be disciplined, organised, punctual and hard-working.
I am especially keen to find employment in the Spanish-speaking world. I
have a Degree in South American Studies and am a fluent speaker of the
language. Obviously, this makes me more employable in these countries and
would give me the opportunity to improve my language skills further.
The prospect of living and working abroad fills me with excitement and
anticipation. I love new experiences and want to broaden my horizons and
gain a deeper understanding of different cultures.
I have attached my Curriculum Vitae. However, if you require further details,
please do not hesitate to contact me.
I look forward to hearing from you.
Yours faithfully,
Rebekka Udal
{177 words)
decide to write a letter to your manager about this.
Write a letter to your manager. In your letter:
• Explain why you want to take time off
• Tell your manager how much time you want to take off
• Describe how your work could be covered when you are off wori‹.
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear Emma,
I am writing to ask you if it would be convenient for me to take a few
days’ leave at the beginning of next month. Ideally, I would like to be off
the first two weeks in May though, if this would cause excessive difficulties, I
would be willing to consider alternatives.
As you probably remember, my daughter and son-in-law emigrated to New
Zealand several years ago and we have not seen them since then. They have
managed to book flights to visit in May and I would love to spend as much
time with them as possible.
I have looked at my schedule and will be able to move the majority of my
meetings and commitments to later in May. My colleague Lee has kindly
agreed to cover appointments which cannot be re-scheduled.
I realise that this may be slightly disruptive. I am sure you appreciate that I
would not have asked if it was not tremendously important for me.
Please do not hesitate to contact me if you wish to discuss this further.
Yours sincerely,
Martha
(180 words)
1’ou bought a TV last week, but when you got home you discovered it did not
work properly. You called the shop's customer services department to report
the problem, but you have not received any solution to the problem.
Write a letter to the company and in your letter:
• Explain the problem
• TeI\ them that you have contacted them a\ready
• State what action you would like to be taken by the company
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear Sir/Madam,
I purchased a Sony LED TV costing £999 (model number KS243S67j, from your
Newcastle store on 1” September. I am writing to complain about this item.
Whilst unpacking the product, I was alarmed to discover that the screen was
cracked. As I live a considerable distance from the branch where the
equipment was bought, I was unable to return it. Bearing this in mind, I
telephoned your Customer Services team and explained the situation to your
colleague; who assured me that he would call me back straightaway after
having discussed the matter with his manager. Unfortunately, I still have not
been contacted. I find this entirely unacceptable.
In view of what has happened, I would like you to contact me immediately
on receipt of this letter. The TV is not fit for purpose and, therefore, I expect
it to be collected and a replacement provided at the earliest possible
opportunity. Additionally, I feel I am entitled to an apology and
compensation for the inconvenience caused.
I look forward to hearing from you soon.
Yours faithfully,
Rebecca Smith
(179 words)
You share a room at university with another student. You find it very difficult
to work there because the other student always has friends visiting. They
have parties in the room and sometimes borrow your things without asking
Y°’-
Write a letter to the accommodation officer at your college. In your letter:
+ Describe the problems you have
• Ask for a new room
• Explain why it is so important to move
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear sir or madam,
I am writing to complain about a serious issue relating to my flatmate at
Hellington Halls of Residence and to ask for alternative accommodation.
I currently share room 24A with a fellow-student. Unfortunately, my room-
mate’s behaviour has become a major problem: he regularly invites dozens
of classmates to our room to drink alcohol, dance, shout and cause mayhem
till dawn. What’s more, my room-mate and his guests regularly steal my food
from cupboards and the fridge-freezer. I have repeatedly asked them not to,
but they take absolutely no notice of my requests. I find this disturbing and
unsettling.
For these reasons, I would be grateful if you could offer me a different, and
hopefully quieter, room. I take my studies seriously and want to leave
university with a qualification which will enable me to become an engineer.
This will not happen if I cannot study in peace and have trouble sleeping.
I am sorry to have to contact you about this delicate matter and sincerely
hope you will be able to help.
Yours faithfully,
Kenneth Wang
You‹ con pan'Y recent\'i used a hotel for an imponant meeting. There was a
problem with the ta¢ilities in the meeting room.
\fi rite to the hatel. In your letter:
• Give details of the meeting4
• Describe the problem with the meeting room facilities
• Say' xx'hat you want the manager to do
\\’rite at least 150 words.
You do NOT need to include addresses.
6egin your \etter as Vol\ows: Dear
Dear Sir/Madam
Re: Meeting room booking - 12 January 2018
I am writing with reference to the meeting room which I booked on behalf of
IT Solutions Ltd. This booking was made on 20 December and, at the time of
booking, I sent a detailed email outlining our requirements, which included
an overhead projector and coffee-making facilities. Upon arrival, the
delegates were shown to the room and noticed that the aforementioned
items were missing.
This matter was brought to the attention of the facilities manager, who
informed our staff that it would be resolved without delay. Frustratingly,
despite further discussions with hotel staff, the missing equipment was not
provided.
I find this entirely unacceptable. Meeting rooms should contain these items
as standard. In view of this, I would like the payment for this booking to be
refunded and a written assurance that, for future meetings, rooms will be set
up exactly as required.
If you wish to discuss this matter further, please feel free to contact me. I
IOOh forWard to hearing from you soon.
Yours faithfully,
John Smith
(HR Manager)
You would Ilke your child to have a day off from school for a special family
celebration.
Write a letter to the principal and in your letter:
• Describe the family celebration
• Say why it's important for your child to be there
• Explain how your child will catch up on the work missed
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear Professor Jones,
I am writing to ash if it would be possible for my daughter Ellie to be absent
from school on the first Monday of next month. I realise that the school has a
strict policy regarding absences; however, I hope that, given the
circumstances, permission could be granted.
The reason for this special request is that her brother is getting married the
day before, in Wales. We will be travelling back home on the Monday and
will not arrive until late in the evening. Obviously, her brother would be
devastated and heart-broken if Ellie were unable to attend this special family
occasion.
I envisage that there will be classwork to catch up on and this will be done as
soon as Ellie returns to school. As you know, my daughter is an incredibiy
conscientious and diligent student. I can assure you that missing classes will
not have a detrimental effect on her academic progress.
Please contact me if you would like to discuss this further. I look forward to
hearing from you soon.
Yours sincerely,
John Smith
(180 words)
\ ou recently event on holiday. Wben you were on holiday, you lost
something which is important to you. Luckily, you have travel insurance
which ›x*iII cover the cost of anything lost.
Write a letter to your insurance company. In the letter:
• Describe the thing you lost
• Explain how you lost it
• Explain what you want the insurance company to do
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as folJows: Dear
Dear sir/madam,
I am writing to make a claim on the travel insurance policy (number:
25856484) which I took out with your company.
Whilst on vacation in Vancouver, I unfortunately had my laptop stolen. It was
taken from my hotel room. I had locked the room securely and gone out
sightseeing and, when I returned, the item was missing. I immediately
informed the police, and enclose the Crime Report Form they provided.
I had only had my laptop for a fortnight but it contained valuable work as
well as personal information. It will take me a significant amount of time to
re-mo the work I lost. In addition, I have had to spend hours contacting
financial institutions to cancel credit cards and ensure that the thief cannot
access my accounts.
Having read the terms and conditions of my policy, I believe I am entitled to
claim for the value of the computer itself and for time spent dealing with the
repercussions of the incident.
Please feel free to contact me if you require further information.
Yours faithfully,
Mark than
1179 words)
You are going to do a Degree course at university.
Write a letter to the university accommodation department to seek help in
finding accommodation. In your letter, you should include:
• When you need the accommodation from
• What kind of accommodation you want
• How the accommodation office can contact you if necessary
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows• Dear
Dear Sir/Madam,
I have been accepted on your BA Media Studies Degree course for the
forthcoming academic year.
I have been informed that I need to contact you with regard to my
accommodation requirements. As a first-year undergraduate, I feel that it
would be better to stay in Halls of Residence. Ideally, I would prefer a room
with en-suite facilities; however, if this is not available, one located close to
the shower block would be appreciated. A room near to campus (as
described in your accommodation guide) would be my preferred option.
My academic classes are due to start on 3’^ October; therefore, I would like
to move into the room by 1“ October at the latest if possible. I will be
arriving in the UK on 25” September so could move any time after that date.
If you require further information (regarding the deposit or other payments)
please do not hesitate to get in touch. It might be quicker and more
convenient to contact me by email: ny address is: joe@live.com
Yours faithfully
Joe Brown
(176 words)

y fro‹aJa con apnny ooIine. When the toy
as d‹live›ed. vo › found some problen„ y¡¿q .
V"/ritea Iette ” to the c amp any naanagel”. In your letter:
Desc‹•ibe the coy
Explain the problems wich it
Tetl the manager what you would like herlh”m co do
Write aE least 150 words.
YoudoMOTneedtoincudeadOuevev
Begin your teler asfolovvs: Dear..................................................,
Dear sir or madam,
I am writing wich regard ¢o the model helicopter I recently
purchased online from your company. It was supposed to bea
sur grise bir-chday present for my granddaughter but unfortunately it
is completely unsuicsble.
On your website, che model plane was described as appropriate for
children and an entirely safe product.. We were therefore genuinely
shocked to open the package and find the machine had extremely
sharp edges on whicha child could easily cut herself. In addition,
when we attempted to fly it, it proved almost impossible to control
and crushed into our neighbour's greenhouse, causing significant
damage.
Obviously it would have been utterly inappropriate to give this toy
toa youngster. The product you sent us bears no resemblance to the
one advertised •nd we would expecta full refund. Additionally, we
believe we are entitled to compe- saCion for the damage this item
caused to our neighbour’s property.
We look forward to hearing fro m yo u at the earliest possible
opportunity and to the swift and satisfactory resolution of this
maccer.
Yours faithfully,
C. Higgins
Y ou have seen an advertisement asking fc•r people to work as
helpers ata summer holiday camp for children, where the children
stay without their parents. You decide to apply ccc work at che camp.
Writea letter to the camp organizer. In your letcer:
Suggest ways in which you can help
• Say when you would be available Ask
some questions about the carrip
Write at lea.st 150 words.
YoudoNOT need to include addresses.
Begin your tetter as follows: Dear......................,
Dear Sir/I“Iadam,
I am writing to apply for Che pos1tion of Camp Assistanc, advertised
on the website yzww.summerjobs com. I enclose my CV for your
perusal.
I am especially interested in this post, as it states in the job
description that you are looking for sporty individuals. I have been
working in America for the past year as o soccer coach ina high
school; therefore, as well as having soccer skills, I have gained
valuable exper1ence dealing with adolescents. In addition to this, I
ama qualified soccer referee, which wou\d be useful for camp
com petitions. 1 am available for an inn rriediate start.
I havea couple of queries regarding accommodation, I wonder if you
could inform me whether it is provided free of charge and, if not,
what the weekly cost would be. Additionally, I would like to know if
it would be possible to havea single room with en-suite facilities.
I look forward to hearing from you. If you require any further
information, please do not hesitate to emait me on:
hsm ithson@email com
Henry Smithson
(179 words)
x e,. xx em* hc'lida\ t.> ›r•r some friends in another country last month. Your
e-..,. her r• i‹»t :•cnt y•°u some photos of your time together.
- te a Iette to your friends. In your letter:
• Thank you friends for the holiday and for the photographs
• Explain to your friends why you didn’t write to them earlier
• Invite them to come and stay with you
\A’rite at least 1S0 words.
1’ou do NOT need to include addresses.
begin your letter as follows: Dear
Dear Javier and Marta,
Thank you so much for the photos of our wonderful time together. I have
already framed the one of us at the zoo. It brings back such great memories
of one of the most fantastic holidays I have ever had.
When I opened your letter, I felt incredibly guilty for not having dropped you
a line earlier. Hopefully, when you hear my excuse you will forgive me. Just
after I got back home we had torrential rain and flooding. It was horrific! My
apartment was completely inundated and most of my possessions got swept
away.
One thing I have only recently located is my contacts book and, believe it or
not, I just couldn’t remember your address. Once again, I’m so sorry and I
desperately hope you don‘t think I’m ungrateful or rude.
Anyway, I hope to be back to normal by spring. I would love you to visit in
the summer. The nearby Lake District is breath-taking and the mountains are
picturesque. It would be awesome if you came.
All my love,
Erika
(178 words)
You play a team SpOFt with some friends. Last week a member of the team
had an accident and waSn't able to play with you at the weekend. You decide
to write to him in hospital, telling him about the match.
Write a letter to your friend. In your letter:
• Tell him which team won
• Describe the conditions on the day
• Say how you felt about the match
Write at least 150 words.
You do NOT need to Include addresses.
Begin your letter as follows: Dear
Dear Aleksi,
I hope you’re recovering after slipping and Misting your ankle. We missed
you at the rugby match. It wasn’t the same without you.
Firstly, I have some brilliant and rather surprising news. We won! Despite you
not being there, we hammered Gloucester. They grabbed an early lead but
we took control before half-time and ran away with it. What a shock!
The real reasons for our unexpected success were the weather and the beer.
It was blowing a gale, freezing cold and there was even sleet. Our opponents
just weren’t tough enough. And you’ll never guess what they did: they were
so confident of winning that they had stopped for a few beers before the
match. They were drunk! They couldn’t stand up straight! So victory was
bitter-sweet. We were delighted to win after losing pretty much every game
this year, but we realised they would have thrashed us if they had been
sober.
Anyway, get plenty of rest and keep your spirits up. We want to see you back
on the pitch soon.
Best wishes
Dan
(179 words)
1 ou wwntly sa ^' a very good files. You decide to write to your friend and
commend that she/he sees this film.
\\’fite a \etter to your friend. In your letter:
• Describe what the film is about
• Explain why you think your friend should go to see this film
• Well your friend when and where the/he could see this film
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear Carl,
I know what a film-buff you are, and I’ve just seen a movie which you‘d really
enjoy.
The film is called The Man Whose Head Exploded’. It's a sort of
documentary- containing footage shot by the director on a single camera-
which deals with the life of an elderly man who suffers from dementia and
depression. It focusses on his struggle and his unwillingness to compromise
and behave in a way which others find acceptable. It reminds me of a movie
you were raving about last year so I think this one would be right up your
street!
As far as I know it isn’t being shown at any cinemas. I don’t even think you'll
be able to catch it online. But, it was on Channel 8 and they always repeat
things so I'm sure it'll be on at some time, probably in the middle of the
night!
If you manage to see it, let me know what you think. And if you happen to
come across any movies you think I’d like, text me.
Happy viewing!
Irvine
(t80 words)
Your friend recently invited you for a meal at her or his house. After
the meal, you decided to write to your friend.
Write a letter to your friend. ln your letter:
• Thank your friend for the meal
• Explain what you enjoyed about having the meal in your friend’s
house
• Invite your friend to come to your house for a meal
Wrlte at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Oear Louis,
I just wanted to thank you for the incredible evening J had last week. I hope
you don’t take this the wrong way, but I never imagined you were such a
wonderful cook. You should open a restaurant.
Although the food was out of this world, probably the main highlight was
getting to know your awesome family. I still haven’t got over meeting your
granny. She never stops laughing and some of the stories she told had me in
stitches. Of course, I have to mention your adorable grandson. He must be
the world’s leading dinosaur expert already.
I would love to invite you all for dinner. I can’t guarantee that the cooking
will be up to your standard but I’ll do my best. Let me know when you can
come and if any of you have any special dietary requirements like lactose
intolerance or nut allergy. I don’t want you going home poorly!
Once again thank you so much for an amazing and memorable evening.
With lots of love
Mikaela
(173 words)
ñ u hax•e recently been to stay with on old friend fora few days. You
haon't -been each other fora long tinge.
\S’ricea lecte to youI friend. In your letter:
• say how you Celc aboucthe visit
• refer to something enjoyable chat you did while staying with
hirn’her
• ins’ite your friend to visic you
W rite at 1 east 1 S0 words.
¥oudoNOTneedtoincudeaddresses.
Begin you,ienezasfotowvs:Dear ::.:...:..:.-„
DearC ha ales,
It was absolucely wonderful to see you again after so long. You
haven't changeda bit! I recognised you straightaway!
I can honestly say chat staying with you and your delightful family has
been che highlight of rr\y year so far. Sitting on the balcony overlooking
che laLe, watching the sunset and reminiscing about the good old days overa
scrumptious meal was simply fantastic! Your wife is an incredible cook
and I truly wish I was back theKe now, enjoying one of those mouth-
watering steaks she cooked. I will cherish cue memory of my stay for
as long as I live.
Now we’re back in touch T would love you to come over to Wales.
Asl menGoned, welivein aquantcodagein aseepyWttevNage n oc far from
tti e mo untains. We know your wife is not keen on travelling but we
hope you can persuade her to join you. Would
early summer be convenient?
An}rway, please write back and let us know when you would be able
to come.
With Warmest wishes
Lionel (180
words)
You work for a large company. Your manager has asked you to do a
presentation. You have decided to write to a colleague, asking him or her to
help you with the presentation.
Write a letter to your work colleague. In your letter:
• Tell your colleague when and where the presentation will be
• Describe what the presentation is about
• Explain what you would like your colleague to do
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear lqbal,
As you know, our company’s senior executives are visiting the branch next
Friday and my line manager has asked me to prepare a five-minute
presentation for late that morning. AS I haven’t done many presentations in
English, I wonder if you would mind giving me some help.
I’ve been asked to talk about this year’s successful marI‹eting strategy. As
you will be aware, sales have rocketed and those in charge believe that
advertising was a contributory factor. I have been told to include colourful
and eye-catchin8 slides and to make the presentation humorous and
informative.
Although I have no difficulty with the content, I am apprehensive about my
English skills, I therefore would be incredibly pleased if I could practise my
presentation with you. If you could point out any errors, I would be awfully
grateful.
I realise how busy you are so if you simply don’t have time, I fully
understand. However, it would help me enormously if you could find fifteen
minutes next Wednesday to give me feedback.
Warm wishes
Gergana
f175 wordsl
 You arc mnving out of your attommodatir,n and fhink that i’ ^°•e • .° * •
colleague v hn \s starting a job whore /n›J z/r›rk

Write a letter to your colleague . I n your lett>.r

• Say why you are moving

• Tc I * .• • re*v hei ss hot and when you nt-e going to teach the « Describe your accommodation
• Explain why the accommodation migh1 5 uit your ne z7 coIleagoe
• ?r• ' b'c :hr k‹ nd of b oc•ks you would like to borrow
Expiai - • n• \ <o ch i n k these books will be useful Write at least 150 words.
You do NOT need to include addresses.
+' - -c a: *cas* l5 u0 words.
Begin your letter as follows: Dear
^ <- < -* MZ T need to include addresses.
S eg' • * •›' Iec e as follows: Dear .............................,

Dear Sarah

I have just heard from my manager that you have been promoted and ar•
moving to head office. Firstly, congratulations! I know you’II do exceedingly
3*E c a\ closest friends has asked me to start giving English lessons to her
eight-vear-oIa oaughter who is struggling a bit at school. I will need to use
well.
sae: aI materials and I wonder if you could lend me the books you use in
o i m.a x sch os I
My main reason for writing is that I am moving out of my apartment. Jasper
and I have finally taken the plunge and decided to live together. It occurred
expel to start my classes next Wednesday, in my friend’s apartment. We to me that my current flat might be ideal for you.
•.eve agreed to have two thirty-minute lessons per week. My friend would
like me to cover similar topics and themes to the school which her daughter I have been living there for two years and have absolutely loved it. It is
attenos, but ! also feel it is important to do fun things with her, making her located in the city centre, convenient not only for getting to work, but also
for retail therapy and eating out. It's spacious, with Mo bedrooms and a
love English instead of bating it.
modern kitchen/diner. The rent is reasonable too, despite it only being a
stone’s throw from city-centre attractions. Moreover, you’ll save money and
So I would really like books with funny stories, quizzes, competitions, rhymes
time because you can walk to work rather than taking unreliable public
and humorous poems. Apparently anything related to horses or motorcars
transport. The only downside is that the neighbours can be a bit noisy.
woulo go down well. Relatively short books would be best.

I hope you don’t mind me contacting you about this. I know you are If you would like to view it, let me know or just pop round whenever it suits
incredibly busy. If you can spare me a few moments on Friday we could you.
discuss this then.
Kind regards

VVith thanks and warm wishes Alison

Benito (178 words)

f179 words)
\’ou eat at your college cafeteria every lunchtime. However, you think ic
needs some improvements.
t\’rite a letter to the college magazine. In your letter:
Expainvvhatyou Wkeaboutthecateteria
• Say what isvvrong vvithit
• Suggest how it could be improved
Write at least 150 words.
You do NOT need to include addresses.
Begin your letter as follows: Dear
Dear Editor,
As someone who visits the college canteen on a daily basis, I feel I am
extremely well-qualified to give suggestions on how to make it better.
It already has positive features: The waiters and waitresses are friendly, and
knowledgeable about the ingredients and preparation of items on the menu.
This is particularly helpful for those with food allergies and specific dietary
requirements.
However, the staff are clearly rushed off their feet and when your order
eventually arrives, it is invariably cold and greasy. Even worse, I’ve recently
noticed that many pf my favourite starters and desserts have disappeared
from the menu.
Steps need to be taken! More serving-staff should be employed durlng busy
periods. It might be wise to re-train tile chef and ensure that top-quality and
fresh ingredients are used. The delicious items taken off the menu need to be
re-instated.
Eating in the canteen used to be the highlight of my day and I would be over
the moon if things went bach to how they were.
Yours faithfully,
Ellie Fant
(2 7S words)
You have just moved into a new house and you have decided to have a party.
You are worried chat the noise from your party will annoy your new
neighbour.
Write a letter to your neighbour. In your letter:
Introduce yourself
• Explain that you plan to have a party
• Invite your neighbour to the party
Write at least 1s0 words.
You do NOT need to Include addresses.
Begln your letter as follows: Dear...................,
Dear Carole,
As you may have noticed, I’ve just moved into the property next to yours and
Dan- the previous tenant- gave me your name. I hope you don’t mind me
writlng. As Dan might have mentioned, I’m a trainee accountant with a
motorbike and a pet parrot.
FiFstly, can I apologise If I’ve disturbed you over the past couple of days? I’ve
been dragging heavy items of furniture about. I’m really sorry if you’ve been
bothered by the banging and clattering.
The main reason for writing is to let you know that I plan to hold a house-
warming party this coming Saturday. I’ve invited friends and colleagues. I will
try to make sure it isn‘t too rowdy but it might go on into the small hours. I’d
love it if you could come. There’s no need to bring anything except yourself.
Don’t worry if you’re not free. You’d be extremely welcome to pop round
another day.
I look forward to seeing you really soon (and just knock on the wall if I‘m
making too much noise!)
Best wishes
James
(180 words)
 \ oo an h some friends ate a nJcaI at a restaurant to celebrate a special
*cc. own \ •°« x'crc ver\' pJeascd with the food and service.

\\’ritr• a letter to the restaurant manager. In your letter:

• Give details about your visit to the restaurant

• Explain why you visited the restaurant
• Explain why you felt the food and service were good

Write at least 150 words.

You do NOT need to include addresses.
Begin your letter as follows: Dear.....................,

Dear sir or madam,

A group of work colleagues and I ate at your establishment last Thursday

evening, and I am writing to thank you, your waiters and kitchen staff for
providing us witha wonderful experience.

We were impressed by the professionalism, courteousness and friendliness

of the staff. Despite the fact that there were eighteen of us, and that we
hadn’t booked in advance, we were greeted warmly and tables were speedily
re-arranged, enabling us to sit together. Special care was taken to make extra
space for a wheelchair-user in our party. The young man who took our order
couldn’t have been more attentive and helpful. He was able to explain
exactly what each dish contained, and made useful suggestions about what
to choose from your extensive menu.

T be food itself was incredibly tasty, and the desserts in particular were
outstanding. We mentioned to the waiter that we were celebrating our
manager’s birthday and he brought out a cake with candles, which our boss
genuinely appreciated.

Once again, thank you for such an unforgettable experience.

VVith regards,

Alan Smith

(180 words)