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INVENTORY OF TRAINING RESOURCES

RESOURCES FOR PRESENTING INSTRUCTION


Not
 Print Resources Available Remarks
Available
Textbooks (Library Holdings) /
Hotel Brochures /
Information Sheets (UC1 to UC6) /
Competency-Based Curriculum (UC1 to UC6) /
Training Regulations /
Competency Standards /
Hotel and Restaurant Journal / For request

Not
 Non-Print Resources Available Remarks
Available
CD of FO Operations /
DVD of FO Telephone Communication /
DVD of FO Salesmanship /
CD of PowerPoint Presentations (All UCs) /
CD of Instructional Videos (Internet Sourced) /
DVD on FO Operations / For request
RESOURCES FOR SKILLS PRACTICE OF COMPETENCY
Not
 Supplies and Materials Available Remarks
Available
Paper with Hotel logo / For request
Ving card / For request
Pen /
Hotel Brochures/flyers /
Printer Cartridge /
Invoices /
Credit notes /
Log book / For request
Room key /
Forms (Complete hotel forms) /
Record book/log book / For request
Guest book / For request
Writing pad/ball pen /
White board/cork board / For request
Empty envelopes / For request
Luggage tag /
Computer with printer /
Facsimile machine /
Telephone /
Reservation system /
Internet connection /
Play money (Phil. And Foreign Currency) /

Not
 Tools Available Remarks
Available
Reader Board /
Laser Pointer /
Credit Card Voucher holder / For request
Not
 Equipment Available Remarks
Available
Computer with printer /
Key rack /
Two and four wheeled Luggage cart / For request
Internet connection /
Telephone / Dummy
Reservation system /
Internet connection /
Cash register / For request
Fake Bills detector / For request
Hypercom / Dummy
Credit card imprinter / Dummy
Ving card key marker / For request
Ving card verifier / For request
Cash box drawer / For request
Guest folio rack /
Telephone /
Typewriter / For request
Fax machine / Dummy
Calculator / For request
Safety deposit box/ drop vault / For request
Lapel microphone /
Bell boys cart /
Computer room/area /
Billiards table / For request
Gymnasium and health facilities / For request
Bellman’s summons bell /

RESOURCES FOR KNOWLEDGE/SKILLS - PRACTICE


Not
 Operation Sheets Available Remarks
Available
All operations sheets for UC 1 to UC 6 /

Not
 Task/Job Sheet Available Remarks
Available
All task/job sheets fro UC 1 to UC 6 /

Not
 Self-Checks Available Remarks
Available
All Self-Checks from UC 1 to UC 6 /
RESOURCES FOR KNOWLEDGE/SKILLS - FEEDBACK
Not
 Procedural Checklists Available Remarks
Available
All procedures checklist from UC 2 to UC 6 /

Not
 Performance Criteria Checklist Available Remarks
Available
All performance criteria checklist from UC1-6 /

Not
 Self-Checks with Answer Keys Available Remarks
Available
All Self-Checks with Answer Keys from UC1-6 /
PRINT MATERIALS
Quantity Quantity
Print Materials Remarks
Available Required
Module 1: Receiving and Processing 3 35 Trainees may
Reservation (LO1) reproduce and
Module 2: Receiving and Processing 3 35 have personal
Reservation (LO2) copy of each
Module 3: Receiving and Processing 3 35 CBLM
Reservation (LO3)
Module 4: Receiving and Processing 3 35
Reservation (LO4)
Module 5: Operating Computerized 3 35
Reservation System (LO1)
Module 6: Operating Computerized 3 35
Reservation System (LO2)
Module 7: Operating Computerized 3 35
Reservation System (LO3)
Module 8: Providing Accommodation 3 35
Reception Services
Module 9: Conducting Night Audit 3 35
Module 10: Providing Club Reception 3 35
Services
Module 11: Providing Porter Services 3 35

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