Information Technology and

Information Systems in Business

 Presentation Outline

• Introduction
• The Business Process
• IT Impacts on the Staffing Patterns of the Firm
• IT Impacts on Product and Product Development
• IT Impacts on Office Location
• IT Impacts on Different Areas of Specialization
• Business Intelligence and Knowledge-based Systems
I. Introduction
I. Introduction

IT IT? IT??
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I. Introduction

IS? IS??
IS?? ?
I. Introduction

Information Technology
and
Information Systems
in
Business
I. Introduction
I. Introduction
Traditional Era
Business =
Barter
I. Introduction
Industrial Era
Business =
Service
I. Introduction
Information and Digital Era
Business = Technology Integration
II. The Business Process
II. The Business Process
1. Strategy
Planning
• IT Alignment: Ensuring that technology initiatives align with business goals and
objectives.
• Strategic Planning: Developing IT roadmaps and strategies to support business growth
and innovation.

2. Operations and Infrastructure

• Network and Infrastructure Management: Maintaining hardware, software, and network
systems.
• IT Support: Providing technical support to employees and ensuring smooth operations.
II. The Business Process
3. Data Management
• Data Collection and Storage: Gathering and storing information crucial for business
operations.
• Data Analysis: Using tools and techniques to derive insights for informed decision-
making.

4. Software Development and Integration

• Custom Software Development: Creating applications tailored to specific business
needs.
• Integration: Ensuring different software systems communicate and work together
seamlessly.
II. The Business Process
5.Cybersecurity
• Security Measures: Implementing measures to protect systems and data from cyber
threats.
• Risk Management: Identifying vulnerabilities and mitigating risks associated with IT
operations.

6. Digital Transformation
• Automation: Using technology to streamline processes and increase efficiency.
• Cloud Computing: Leveraging cloud services for storage, computation, and scalability.
II. The Business Process
7. Project Management
• IT Project Planning: Managing timelines, resources, and deliverables for IT projects.
• Change Management: Implementing new technologies while minimizing disruptions.

8. Customer Experience and Engagement

• E-commerce and Online Presence: Leveraging technology to engage customers online.
• CRM Systems: Managing customer relationships and data for better service.
II. The Business Process
9. Compliance and Regulations
• Adhering to Regulations: Ensuring IT practices comply with industry standards and
regulations.
• Data Privacy: Safeguarding sensitive information as per legal requirements.

10. Continous Improvement

• Monitoring and Optimization: Assessing IT processes for efficiency and effectiveness.
• Adaptation: Staying abreast of technological advancements for ongoing improvement.
II. The Business Process - Digest

IT enables businesses to:

• innovate;
• optimization;
• wider markets; and
• adapt to changing landscapes.

Aligning IT strategies with business

objectives is crucial for success in
today's digital age.
III. IT Impacts on the staffing
patterns of the Firm
III. IT Impacts on the staffing patterns of the Firm
III. IT Impacts on the staffing patterns of the Firm
1. Increase Demand for IT Professionals
• Tech Talent: The growing reliance on IT has led to a surge in demand for skilled IT
professionals in areas such as software development, cybersecurity, data analytics, and IT
infrastructure management.
• Outsourcing Industry: The Philippines has become a hub for IT outsourcing, leading to
increased job opportunities in call centers, BPO (Business Process Outsourcing) firms, and IT
services companies.

2. Skills Evolution
• Skill Upgradation: Existing staff often need to upgrade their IT skills to adapt to new
technologies and processes. Training and upskilling become essential.
• Hybrid Roles: Some roles now require a blend of technical and domain-specific skills,
necessitating a more diverse skill set among employees.
III. IT Impacts on the staffing patterns of the Firm
3. Changing Job Roles and Functions
• Emergence of New Roles: IT has created new job functions like data scientists, cloud
architects, cybersecurity analysts, etc., altering the traditional staffing structure within
firms.
• Remote Work and Flexibility: IT infrastructure allows for remote work, influencing how
teams are structured and how employees collaborate.

4. Efficiency and Automation

• Process Optimization: Automation and IT systems have streamlined various processes,
reducing the need for certain types of manual labor while creating demand for tech-
savvy roles.
• Redefined Roles: Employees might shift from manual tasks to managing, maintaining, or
improving automated systems.
III. IT Impacts on the staffing patterns of the Firm
5. Business Expansion and Market Reach
Global Operations: IT has enabled Philippine firms to expand their market reach globally,
necessitating staffing patterns that cater to international clientele and diverse markets.

6. Security and Compliance Roles

Increasing Importance: With the rise in cyber threats, firms need to staff positions
related to cybersecurity, compliance, and data protection to ensure business continuity
and safeguard sensitive information.
III. IT Impacts on the staffing patterns of the Firm
7. Adoption of Outsourcing Models
Outsourced IT Services: Some firms opt to outsource IT functions entirely or partially,
impacting internal staffing patterns by reducing the need for in-house IT staff while creating
more managerial roles to oversee external teams.

8. Digital Transformation Initiative

Specialized Teams: Firms undertaking digital transformation projects often create
specialized teams or task forces dedicated to these initiatives, altering staffing structures
temporarily or permanently.
III. IT Impacts on the staffing patterns of the Firm - Digest

Impact of IT on Staffing
• Global trends;
• Need for a workforce;
• reshaping;
• continuous learning; and
• adaptation
 Thank you

Acknowledgement
• General Graphics: canva.com
• Topic Source: smallbusiness.chron.com/information-technology-its-uses-business-management-
51648.html