System

Maintenance
USER GUIDELINE
VERSION 3.01.350

DATE OF ISSUE: June 2020

Copyright © 2020 Wärtsilä Voyage Ltd. All rights reserved.
The information contained herein is proprietary to Wärtsilä Voyage Ltd
and shall not be duplicated in whole or in part. The technical details
contained in this manual are accurate at the date of issue but are subject
to change without prior notice.

Wärtsilä Voyage Ltd pursues a policy of continuous development.

This may mean that the product delivered has additional enhancements
not yet covered by the latest version of this manual.
The names of actual companies and products mentioned herein
may be the trademarks of their respective owners.
Wärtsilä uses data gathered from equipment and software to improve and
develop its products and services.

Disclaimer: Supplier’s Products and Services related to the operation

and monitoring of vessels (including but not limited to solutions relating to
onboard navigation and remote ship traffic control) are provided only as
an aid to decision making. The safe voyage planning, navigation,
manoeuvring, operation and monitoring of and instructions and advice
given to vessels are dependent on human skill and judgement and are the
responsibility of the relevant appropriately qualified personnel responsible
for such tasks in accordance with all applicable laws, regulations and best
practices. Accordingly, Supplier will not be liable for any accident,
damage or delay caused by or to any vessel owned or operated by
Customer or any other person whether or not the accident or damage is
related to the operation or failure of the Products or Services.
 System Maintenance Guideline

Table of Contents
MFD Maintenance ........................................................................................................................................ 4
Recommendations for Crew Encountering Problems with Bridge ............................................................... 5
Wartsila Hardware ........................................................................................................................................ 6
Support Request ........................................................................................................................................... 7

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 System Maintenance Guideline

MFD Maintenance
Please take into account the following recommendations:
1. Check HDD every month, try to keep more than 10Gb of free space. How to check and perform
maintenance:
1.1. On each station, run the “DataTool” utility and check available free space on drive .
1.2. The following data can be deleted for freeing the drive:
■ Feature Crash dump. Copy data ( files) to an external drive (or drive ) and save it until the
Transas software engineer arrives on board for investigating what caused the software crash or
malfunction.
■ Feature AIS Data, section AIS LOG. Disable the ECDIS task to unlock file deletion.
■ Feature Screenshot. Copy data to an external drive (or drive ).
2. Chart installation and update:
2.1. It is strongly recommended that Manual Synchronization option be used (the Status Page button).
2.2. Any station with Navi-Planner 4000 (w01, w05, w02, w06) can be used for chart installation and
update. It is necessary to remember that if a request for charts is sent from a certain station, it is only
this station that can process the reply. You can, therefore, only switch from one station to another if
the “replies received to all the previously sent requests, all the data is synchronized” condition is
available.

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 System Maintenance User Guideline

Recommendations for Crew Encountering

Problems with Bridge
WARNING: Avoid turning off the computers via the supply shutdown by pressing and holding the Power button
on the computer (keeping the Power button depressed for more than 3 s on the RS6C computer).

1. Should the Navi-Planner application, or the ECDIS, or the RADAR hang up, turn this station off and do not
turn it on until the ship is in a safe location (open sea, alongside the berth). To turn on the station, follow
directions of item 3;
2. If the rest of the stations operate adequately, continue your work;
3. If operation of the rest of the stations is also unstable, it is necessary to turn them off and then on as per
the directions below (anticipated duration of the sequence is ~10 min):
■ Turn OFF all the bridge stations (see Note1);
■ Turn on the stations ONE BY ONE starting with the station which is set up as the ECDIS Master;
■ After the computer has started and the TRINTEG window has appeared, wait for 60 seconds before
running the ECDIS/RADAR;
■ Then start the next station and applications, etc.

NOTE1: To turn off the power supply use the CTRL+ALT+I key combination (or the dedicated TRINTEG button
on the ES6 keyboard), and on the TRINTEG panel press the SHUTDOWN button.
Should you fail to turn off the supply by using the SHUTDOWN button on the TRINTEG panel, click the Power
button on the RS6B/RS6C computer.

NOTE2: If the ship is subscribed to the PAYS service, the total number of installed charts should NOT exceed ~
5000-7000 items. This has a direct effect on the bridge performance.

© 2020 Wärtsilä Voyage Limited 5

 System Maintenance User Guideline

Wartsila Hardware

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 System Maintenance User Guideline

Support Request
To request for the user support provided by the Wärtsilä Voyage Customer Support, use the Support Request
window.

In the Integrator press the button. The Technical Service window will open on the General tab.

Press the Support Request button. The Support Request window will open up. Use the Title input box in the
Request details group to give a short description of why you are applying for support.
Use the Description input box to give a detailed description (1024 characters) of the reason for sending a
support request.

After all the mandatory fields have been filled in, the Export and Send buttons will be enabled.
Press the Send button to send a request on-line.

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 System Maintenance User Guideline

After the request has been successfully sent, the following message will appear.

If you could not send the request on-line, use the following information.
24/7 Technical support:
Phone number: +46 (0)771 460 100
E-mail: voyage.support@wartsila.com

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 System Maintenance User Guideline

System Maintenance
User Guidelines
Date of issue: June 2020

24/7 Technical support

Phone number: +46 (0)771 460 100
E-mail: voyage.support@wartsila.com
WEB: www.wartsila.com

© 2020 Wärtsilä Voyage Limited 9